This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

UMAI

4.7
icon/ic_reviewCreated with Sketch.
9 reviews
icon/ic_price_rangeCreated with Sketch.
MXN310 to MXN500
icon/ic_cuisineCreated with Sketch.
Japanese
El restaurante Oriental es un sofisticado y acogedor espacio donde toda la familia puede disfrutar de la exquisita gastronomía asiática, siente y vive una experiencia culinaria de países del oriente.

Support UMAI during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 9 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.6
service
4.3
ambience
4.4
value
Noise · Quiet
100% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Cancun
1 review
Dined 4 days ago
Overall5food5service5ambience5

Muy atentos y con excelente nivel de detalle por festejo de cumpleaños, un mesero canto las mañanitas con voz de mariachi real 🥳🥳🥳

Report
OT
vipOpenTable Diner
Guadalajara
2 reviews
Dined on 23 August 2020
Overall5food5service5ambience5

Excelente todo

Report
OT
vipOpenTable Diner
San Francisco
1 review
Dined on 18 July 2020
Overall5food5service5ambience4

The staff was incredibly friendly and accommodating. Everyone wore protective face shields + masks. The food was top notch (we had cold and hot rolls) as well as some appetizers. I’d visit again in a heartbeat.

UMAI
Responded on 24 July 2020

Thanks for your visit. We really appreciate your review. Best regards

Report
S
Suzu396
Puerto Vallarta
1 review
Dined on 8 March 2020
Overall4food5service3ambience3

Delicious food. Ambiance a bit sterile. Will go back.

UMAI
Responded on 18 March 2020

Dear Suzu396, Thanks for your review. We are glad you liked the Umai flavors. Come back soon! Best regards

Report
JG
JohnG
Puerto Vallarta
8 reviews
Dined on 22 February 2020
Overall5food5service5ambience5

Excellent food... excellent service.... many fine menu choices. Will come again

UMAI
Responded on 4 March 2020

Hi JohnG, We are delighted to know that you’ve enjoyed our menu and had an excellent staff service. We sincerely hope we can be your hosts again very soon. Best regards

Report
OT
OpenTable Diner
Edmonton
3 reviews
Dined on 7 November 2019
Overall5food5service5ambience5

Fantastic food!

OT
OpenTable Diner
1 review
Dined on 25 August 2019
Overall5food5service5ambience5

Food and drinks very yummy.

LW
LoriW
Puerto Vallarta
1 review
Dined on 13 August 2019
Overall5food5service3ambience5

Food, ambiance and price were excellent. Service was a little slow. Desserts (ice cream) was awful

UMAI
Responded on 4 March 2020

Hi LoriW, We thank you for taking the time to share your review. It was a pleasure to know that you liked the food, ambiance and price. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Best regards

Report
e
vipericr
Puerto Vallarta
6 reviews
Dined on 28 July 2019
Overall1food4service1ambience2

The food is good. The staff - pulled some tricks that seemed dishonest - drink upcharges that resulted in double billing. Also, the tepanyaki chef actually skimmed food off our order!! In a group of 5, it amounted to a full plate serving of steak and shrimp with fried rice! I couldn’t believe my eyes.

UMAI
Responded on 4 March 2020

Dear ericr, We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. Best regards

Report

FAQs

UMAI offers takeaway which you can order by calling the restaurant at 01 322 226 0404 ext. 49.

UMAI is rated 4.7 stars by 9 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.