We were on a DB&B hotel rate that meant we had to choose from a set menu. The range of dishes was limited although our choices were very nice. Well prepared and presented.
The range of beers was limited to five types and the one I chose was not available. My second choice was a red beer that was excellent. A small bottle of water was very expensive.
The service was very good.
This is a really nice place with a lovely atmosphere for most occasions. I went there for a double date with my husband and our 2 good friends. We'd bought wowchers for the bottomless brunch option and we all had a great time! When we first got there it took a while to be seated and the waiter didn't really understand what I was saying to him which was a bit awkward. We also waited half hour for drinks before my husband spoke to the manager to try and get some brought over. The manager was really good and apologetic. He brought the drinks over straight away and issued us with a lovely waitress who was very attentive and kind for the rest of our stay. Would recommend to friends definitely.
Very pleasant and welcoming. May have been the weather or the fact it was a Tuesday but for a 'birthday tea' the cafe was remarkably quiet. A bit more buzz would have been welcome.
Good experience! Nice and cool atmosphere and friendly service for a brunch or tea!
Lovely place, great service, would definitely recommend.
Booked on line for catch up with friend I hadn't seen for ages. Staff were fantastic and left us chatting. They asked us what we needed but were not obtrusive so we felt comfortable to stay as long as we wanted. Excellent service and the whole experience was perfect for us borh
Great service and delicious food. The pancakes with bacon were superb. Very fresh ingredients, the afternoon tea selection looked beautifully presented.
The afternoon tea was a gift. The food was lovely and beautifully presented. I'm not a prosecco fan but the bottle we had was lovely - not the usual mess of hideous gassy bubbles and we had unlimited tea of our choice (coffee also available). The service was excellent and couldn't be faulted.
The ambience was very much disturbed by a group of young schoolgirls and their mothers/carers. It was at some point worse than being in MacDonalds with the noise and at another point they were running around. Still - I can't blame the cafe as the lack of parental control by these totally selfish women put the staff in a difficult position - although we did move so we could hear each other. It was total bliss once they had left.
It was a lovely experience, apart from when this group arrived, and I would highly recommend it.
It was my first visit and it was a birthday treat for a friend. The staff were very friendly and accommodating, they couldn't do enough for us. We had the afternoon tea and a bottle of prosecco deal from Wowcher which made it great value for money. When they saw there were three of us at the table they offered to top up the tea if needed. The tea was sufficient for 2 of us and wasn't too heavy. We had a very enjoyable afternoon and felt no pressure as the staff didn't rush us to leave and we left at our own pace. Highly recommended.
Waited 40min to be served, and to have a chicken not cooked enough! But the waiter assured us it was cooked enough, without listening to us, unbelievable! so please , don't stop!
We spent two nights at the Double Tree, Hyde Park Hilton and had our main meals in the Urban meadow Cafe. Breakfast offered a lot of choice from the pre booked buffet, but you could also choose from the breakfast menu. The orange juice was toe die for, fresh and tasty. So we're the croissants. There was plenty of choice for our evening meals. Fresh and tasty. The staff were fantastic and tried to see to your every whim with a smile. However, a couple of times there was not enough staff to deal with the amount of customers. Not their fault...they were great and kept smiling and looking after us, but if they had more staff, it would be so much better for customers and them. Overall, very good. Thank you
Urban Meadows has been a great spot for Afternoon Tea. To such an extent that my partner and I have been back twice to experience their afternoon tea within the past year. The selection of teas are fantastic and have various teas to taste during your afternoon tea experience. The sandwiches are great as well as the pastry selection. The team at Urban Meadows were very happy to accommodate my partner's dietary requirements on the day. In terms of wheelchair access, access is provided through a set of double doors which serve as fire exits. However, entry is easy and disabled access bathroom is available in the adjoining Hilton Hotel. Overall, the facilities are great, the food is matched in quality as well as the friendliness of the staff. Would definitely recommend as a place to go for Afternoon Tea!
Food, Service and ambience virtually non existent, repeat, Food, Service and ambience virtually non existent
Good looking restaurant with cosy terrace.. Food was quite good but service was completely behind.. In the beginning looked all perfectly but afterwards since main course went down.. After main course noone cares if we finished or some dessert. After 20 min when we finished our mains we've got upset and go to the bar pay the bill cause was impossible to catch someone to bring the bill. When I asked to remove the service charge the manager(lady) in charged was not even curious why.. Bad service!!!
Waitress was very friendly, attentive and welcoming
Excellent service. The sandwiches and cakes were fresh and tasty. Staff were nice enough to provide for a gluten free afternoon tea although they had short notice.
We ate an early dinner on a Monday evening at Meadow Cafe and bar. Understandably it wasn't busy, but it was empty and that made it a bit uncomfortable as its such an open space. The hanging orchids are dead, so that dampened the space as well. I can imagine this being a great spot for a summer brunch or lunch on a warm, busy day - but do go when it's busy. Food was decent, but could use more seasoning and vegetables in the main dishes. Service was a bit unorganized and forgetful but very helpful and willing to the extra mile when asked.
We came here with a voucher present. First impressions were a really relaxing cafe to be in. We were greeted by a very nice hostess and despite being early were seated straight away. The Staff are Exceptional at their work and very pleasant. The good is really good and we'll presented. Our experience was of a first rate Cafe /bar which I would recommend to anyone
We visited the Urban Cafe for afternoon tea. The service was good and the food delicious. The Proseco was well chilled and added to the afternoon tea experience!
Afternoon tea was absolutely wonderful! The staff were friendly and happy to help in anyway, the food was presented so attractively and all delicious, a choice of different teas or coffee, all accompanied by a bottle of chilled prosecco! I had a woucher voucher which was such good value. I would recommend it to anyone.
We will be back!
The serice was poor. took a while to be seated. we ordered our drinks but they were forgotten. The prosecco was warm? How can they not have enough cold bottles for an afternoon Tea venue?
Four of us old friends met up for lunch after not seeing each other for a couple of years. This did not prove a good place for our gathering. We wanted to talk, but the noisy restaurant competed with the traffic on the Bayswater Road, making it difficult to hear each other. The food was OK, but overpriced for what it is.
A star afternoon tea on our visit to London
Staff made it very very memorable
This was my 3rd visit to Urban meadow café, I've sat inside, & this time outside, both are really nice, lovely food & good value.
This is the second time I've eaten here and I've not been disappointed.
poor service only 2 staff for a busy Friday evening. The food was average, wine good.
This had a very relaxed atmosphere and we enjoyed the food. The squid was particularly delicious. It needs to be made clear however this is quite far down from the Hyde Park hotel, not part of it, as it said on our voucher.
We enjoyed our food but the service was not good at all. We sat out side in the sunshine but the floor was covered in litter and cigarette ends. The tables were grubby. The staff did not have a good knowledge of the English language so therefore had trouble getting milk to go with our tea! I was very disappointed pointed.
Lovely afternoon tea ( had a voucher ) would not pay usual price as not worth the value. Too hot aircon could be improved. Lovely staff and service.
We booked this restaurant via Wowcher for an afternoon tea for two, knowing the restaurant was part of the Hilton Doubletree hotel which we know generally has a good name for quality.
Unfortunately we were disappointed. The restaurant had little or no ambience, and the staff were lacklustre. They did not seem very efficient and although not rude or unpleasant, did not engage with us, explain the teas on the menu, or do anything to make our visit enjoyable. They stood around talking to each other, and showed little interest in the customers. The food itself was acceptable but not particularly tasty. Although 4 sandwich choices were on the menu we only received 3, and the sandwich portion given was not enough for two people.
We would not recommend it to friends or ever wish to go there again ourselves. It did not live up to the hotel brand of quality, unfortunately.
We were almost ignored the whole time we were there. Took 30 min to see a menu, another 20 for our drinks to arrive then another 20 for our food to turn up... the food was great and prices were excellent for the quality but the service ruined it.
Fabulous service, nothing too much trouble and do not rush you!
Good food/drink and ambiance, would definitely recommend
We've been for an afternoon tea, all good, staff friendly and nice. I saw manny bad reviews about this place, about slow service...is not, people just don't have patience, they are always on the run and can't wait 5 or 10 minutes for anything, complaining for everything...sad. About the tea and cakes, everything was tasty and fresh.
Convenient location but food was very average.
I ordered belly pork which arrived looking as if it had been slipped from a microwaveable pouch, pale , sloppy with Bisto type gravy. No sign of any nice slow cooked crispy crackling.
The pate starter was served with dryed out cold toasted hard bread.
meal was lovely ,service slow to start, but when being waited on service excellent , we used a groupon voucher ,so was excellent value , with a good choice of meals offered .
Great location and nice decoration. This cafe is located in double tree Hilton. I have to say their coffee had improved a lot with the new barista. Hope he stays there long..
It was a nice dinner date for us! Ambiance was not so romantic but the food and service were great!
Lovely staff and brilliant food. Really enjoyed our three course meal and bottle of wine. Delicious and just enough. Nice fun atmosphere and attentive staff. Would recommend.
Good place for business meeting, afternoon tea, friends gathering