Vault

4.4
icon/ic_reviewCreated with Sketch.
445 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Contemporary American
We are on the main floor of the original Bank Building, built-in 1909 in Historic Downtown Hot Springs, AR. We have preserved the original bank vault that allows for private dining for special occasions. We have focused our attention on all the details... “all the way down to the salt and pepper shakers.” We hope you will join us for your Timeless Vault Dining Experience.

Dr. Daron Praetzel, Owner​
What 445 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.6
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Charleston
2 reviews
Dined on 14 March 2020
Overall5food5service5ambience5

Great food and drinks served professionally.

JA
JoAnnS
1 review
Dined on 7 March 2020
Overall4food4service3ambience5

We waited at the bar before being seated. The bar service was very good. Our waiter, however, left much to be desired. He would ask us things as he hurried past our table. He did not bring spoons for our desert and when we asked for spoons, he blew it off and never brought them. We would hope never to have him as our server again.

OT
OpenTable Diner
Nashville
3 reviews
Dined on 6 March 2020
Overall5food5service5ambience5

We love the vault, everytime we come to Hot Springs we try to make sure and eat dinner here. This time the manager showed us some of the history of the restaurant which was very cool. The food, the service, everything about this place is top notch.

KA
KADL
San Antonio
1 review
Dined on 29 February 2020
Overall5food5service5ambience5

This is perfect for that “special dinner or date”. Over the top service and great ambiance. No pressure to hurry up and eat. This is not Applebee’s so check the online menu and prices to help make your decision.Reservations are a must. Would definitely recommend.

OT
OpenTable Diner
1 review
Dined on 28 February 2020
Overall5food5service5ambience5

Atmosphere is by far the best in Hot Springs. Service was excellent, very attentive. Food was fantastic!

B
vipBeachbon
Fayetteville
20 reviews
Dined on 22 February 2020
Overall5food5service5ambience5

Was recommended by a friend. Did not disappoint. Food, drink, service, all exceeded expectations

OT
OpenTable Diner
Little Rock
2 reviews
Dined on 22 February 2020
Overall4food4service5ambience5

Great food and atmosphere! I had Paella and it’s one of the best i have tasted so-far. Baked alaska is a must try . Overall, great experience.

OT
OpenTable Diner
1 review
Dined on 21 February 2020
Overall2food1service3ambience5

Worst experience ever at the vault we came for wagyu and had to settle for something other than wagyu and I think chilies steak is better

RR
vipRuRu
Charleston
39 reviews
Dined on 21 February 2020
Overall5food5service5ambience5

It was excellent!!! Appetizers were amazing! The shrimp and crawfish nachos were the bomb!!! Pasta was wonderful. And the drinks are so fun!!!!

H
2Hotsprings
Amarillo
11 reviews
Dined on 20 February 2020
Overall5food5service5ambience5

The crab cake appetizer was spot on. Among 4 persons we had, scallops, lobster, steak and shrimp. All were perfectly prepared. We were happy the wine list was restocked and enjoyed the selections. The baked Alaska was the best I’ve ever tasted. The service was well above what I expected. The new manager is a pleasure. Vault is fast becoming another local favorite for us

LC
LindseyC
Dallas
3 reviews
Dined on 15 February 2020
Overall5food4service5ambience4

They were out of Wagyu beef, but their filet did not disappoint. I would not recommend the grouper. Everything else was awesome! We will be back! Our server was the best part! He was very friendly and loved his job! There is a private vault room that was very cool. We will ask to get put there next time.

KL
KyleL
1 review
Dined on 14 February 2020
Overall3food3service4ambience4

We were looking forward to the menu on the website but a Valentines 4 course option was the only available option. The menu offered two choices for each course with two pork options, a shrimp, and seabass option. We ordered one of each and the food came out room temperature and we left underwhelmed. We will be back for the full menu soon.

WM
WilliamM
1 review
Dined on 14 February 2020
Overall1food1service2ambience1

The food was a special menu. I had the shrimp ap and the fish for the main course. Mine was fine, however, my wife had the pork main course and hers was burnt. We made our reservations a month out from the date and were seated in the back in what was called chiefs row. We basically had a view of the kitchen and the back room. We watched dishwashers was dishes all night so a romantic V-day setting it was not. It was our first and last time visiting the Vault. Overall it was very disappointing.

KH
KristenH
1 review
Dined on 14 February 2020
Overall1food2service2ambience3

We made reservations for Valentine's day not knowing that there was a limited menu (because it wasn't listed anywhere on the website) so when we showed up, there was a $75 per person fee and there were only 2 options for each course. If you don't eat meat, or seafood, you probably wouldn't have been able to eat here, and seeing how it was valentine's day, we just had to deal with it since it was unlikely we would've been able to eat anywhere else. On top of this, our server was pretty unpleasant and our food was lukewarm at best. Absolutely not worth the money.

OT
OpenTable Diner
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

My wife and I visited The Vault for the first time on Valentine’s Day. We can not express in words how phenomenal our dining experience was!! We were impressed from the moment we walked in until the final bite of our dessert. Scott and Brian have brought culinary excellence to Hot Springs! We are looking forward to our next visit.

OT
OpenTable Diner
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Went for my birthday with friends. Really enjoyed ourselves and the wait staff was awesome. Definitely will be recommended to my friends

GP
GaryP
Nashville
2 reviews
Dined on 1 February 2020
Overall5food5service5ambience5

We celebrated our anniversary and this is absolutely the best restaurant. We were here in November and it was good but we think this time it was even better if that is possible. The service is superior, the atmosphere is wonderful, and it is pricey. But the quality of the food justifies any price. We come to this restaurant for our celebrations of birthdays & anniversaries. We will come back. The prawns are excellent & the steak is excellent!!! The baked Alaska is to die for!!

OT
OpenTable Diner
1 review
Dined on 31 January 2020
Overall5food5service5ambience5

Great food and great atmosphere!

B
vipBrent
New Orleans
8 reviews
Dined on 30 January 2020
Overall1food2service1ambience4

Had heard mixed reviews so went on an off Racing night. Service was terrible even though restaurant was not busy. Appetizer we ordered was canceled bc the waiter said it didn’t look good. 2 of 3 entrees were cold after the long wait for our food. We were there 2 and half hours. Ordered a second bottle of wine but it never came. Ambiance is great but service and food extremely disappointing. Unfortunately, we won’t be back.

LW
LaurieW
Houston
2 reviews
Dined on 30 January 2020
Overall5food5service5ambience5

This was our second time to dine at The Vault. We loved it both times. The atmosphere and service are stellar! The presentation of the food and cocktails is extra special. My husband and I split the ribeye and still needed a "to-go" box. Loved the shrimp cocktail appetizer. Comes smoking with dry ice! It's a great place for a special occasion. We will be back for sure!

SE
SigEpGuy
St. Louis
2 reviews
Dined on 28 January 2020
Overall4food4service4ambience5

This visit was fine as I took some business guests out for dinner. The main issue was several items on the menu that are popular were not available due to Vault having had a large event at the restaurant the day before. It was quite frustrating and was not mentioned well at the beginning of our evening. Better luck next time I hope.

HN
HeatherN
1 review
Dined on 25 January 2020
Overall5food5service5ambience5

Amazing as always! Such a great atmosphere. Always friendly staff. And the food.... TO DIE FOR!!

RR
vipRuRu
Charleston
39 reviews
Dined on 24 January 2020
Overall3food2service4ambience3

This used to be my favorite restaurant in Hot Springs, but last night I was shocked at the tiny amount of Lobster meat they put on my plate and expected me to pay 60.00 for it!!
Next time we’ll just go to Red Lobster and get more meat for less money!!🤣

OT
OpenTable Diner
Memphis
2 reviews
Dined on 24 January 2020
Overall5food5service5ambience5

Excellent food, service and atmosphere! Highly recommend!

k
vipkjk1
Las Vegas
6 reviews
Dined on 18 January 2020
Overall3food3service3ambience4

The appetizer took 90 minutes to arrive. 2/4 meals were great, 1/4 meals was average and 1/4 was horrible. The waiter and manager were great and he did take off the bad meal but everything was pretty overpriced. The surf and turf roll was way too pricey and not even that great. The bread rolls were the best thing, basically crack rolls. The ribeye and salmon were phenom but the snapper was the worst fish I’ve ever had and the sides for the petit filet lacked flavor. Again they apologized so I hope it improves but it was pretty $$$ for those kind of mistakes

JW
JayW
Little Rock
7 reviews
Dined on 18 January 2020
Overall5food5service5ambience5

Awesome Food and Service!
They went out of their way to make sure our dining experience was the best!

SA
SandraA
1 review
Dined on 18 January 2020
Overall5food5service5ambience5

A perfect evening! It all came together due to all parts performing beautifully. Our waiter Brad was wonderful, we met Scott, the manager and Chef Brian came out to meet us. The food was superb... innovative and well-prepared. We were celebrating a special event and for dessert, were presented with a scrumptious baked Alaska. Ambience was classy and relaxed, our hostess was lovely and quick to seat us. I highly recommend this wonderful restaurant.

OT
OpenTable Diner
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

first time visiting and we were only in town one night, chose Vault based on other review and menu. We have been to other nearby restaurants and wanted something different. We had etoufee poppers? And they were delicious! My husband had scallops and I had the Rick fish, both also impressive. Dessert was berry creme brûlée and it was also perfect. We were told a new menu is launching on Jan /20th, so we will return at some point to try it out. Ambiance is warm and cozy, they will not disappoint

P
Poppi
Dallas
16 reviews
Dined on 11 January 2020
Overall5food5service5ambience5

Always consistent and a excellent experience.

B
vipBookie552
Little Rock
16 reviews
Dined on 10 January 2020
Overall4food5service4ambience5

Quiet night for the vault, while everything was excellent the usual Bustle was missed

OT
OpenTable Diner
Little Rock
1 review
Dined on 4 January 2020
Overall5food5service5ambience5

Our server Brad went above and beyond, to make our night special! From explaining the plates, pairing a good wine, keeping drinks topped off, clean table, and even taking our picture for our anniversary celebration! The food was outstanding, the place is beautiful, and the service topped it off! Thank you!

TH
TreyH
Austin
7 reviews
Dined on 3 January 2020
Overall5food5service5ambience4

Sat at the chefs table. Very enjoyable

R
Reddog
Little Rock
5 reviews
Dined on 2 January 2020
Overall4food3service5ambience5

The Vault is a quality restaurant in Hot Springs. It's a valuable addition to the area. This was my first time there and I would think that now that I am more familiar with the menu , my selections would be different. For those that like spicy foods there are a few menu items that you would be pleased with but for me, I was surprised by a spicy shrimp and tri-pasta dish . It was a little too hot for my taste buds. I did not ask the waiter about that dish but he did not offer that information either. He did say that duck and I believe the chicken offerings were on the Asian spicey side. For me, it's a good special occasion stop but a little expensive for regular visits. I am glad that Hot Springs has this restaurant for us locals to enjoy!

AC
ArianC
1 review
Dined on 28 December 2019
Overall1food1service2ambience1

The food was extremely poor, not even close to what you would expect from a restaurant charging these prices. The red snapper was rubbery and flavorless. Dish portions were very small, which might be acceptable if they were high quality, but these definitely weren't. It was a total disappointment.

OT
OpenTable Diner
Dallas
1 review
Dined on 28 December 2019
Overall5food5service5ambience5

The rolls!!!! So good! Everything was amazing!

D
Drew
Shreveport
22 reviews
Dined on 28 December 2019
Overall5food5service5ambience5

Second time here, amazing amazing amazing. Had the buttery ribeye cooked Pittsburgh black and blue rare and have never had anything better! The side of corn was extremely tasty and the smoky Gouda grits were out of this world!

TB
TammiB
Memphis
3 reviews
Dined on 27 December 2019
Overall5food5service5ambience5

We come from Jonesboro and have been to the Vault 3 or 4 times. The atmosphere is welcoming and interesting, the service is always on point and the food and drinks delicious! The backlit menus are legit! Lol

MH
MemorableHoneymoon
Little Rock
1 review
Dined on 27 December 2019
Overall5food5service5ambience5

The absolutely best Prime Rib I have ever tasted. The service was extra-ordinary - efficient, attentive, helpful. The restaurant atmosphere was over-the-top.

CB
ChristopherB
New Orleans
1 review
Dined on 21 December 2019
Overall5food5service5ambience5

It is must do when in Hot Springs! We will definitely be back!

MW
MichaelW
New Orleans
3 reviews
Dined on 21 December 2019
Overall5food5service5ambience5

Wonderful meal & ambience. Awesome!