Amazing as always! Such a great atmosphere. Always friendly staff. And the food.... TO DIE FOR!!
This used to be my favorite restaurant in Hot Springs, but last night I was shocked at the tiny amount of Lobster meat they put on my plate and expected me to pay 60.00 for it!!
Next time we’ll just go to Red Lobster and get more meat for less money!!🤣
Excellent food, service and atmosphere! Highly recommend!
The appetizer took 90 minutes to arrive. 2/4 meals were great, 1/4 meals was average and 1/4 was horrible. The waiter and manager were great and he did take off the bad meal but everything was pretty overpriced. The surf and turf roll was way too pricey and not even that great. The bread rolls were the best thing, basically crack rolls. The ribeye and salmon were phenom but the snapper was the worst fish I’ve ever had and the sides for the petit filet lacked flavor. Again they apologized so I hope it improves but it was pretty $$$ for those kind of mistakes
Awesome Food and Service!
They went out of their way to make sure our dining experience was the best!
A perfect evening! It all came together due to all parts performing beautifully. Our waiter Brad was wonderful, we met Scott, the manager and Chef Brian came out to meet us. The food was superb... innovative and well-prepared. We were celebrating a special event and for dessert, were presented with a scrumptious baked Alaska. Ambience was classy and relaxed, our hostess was lovely and quick to seat us. I highly recommend this wonderful restaurant.
first time visiting and we were only in town one night, chose Vault based on other review and menu. We have been to other nearby restaurants and wanted something different. We had etoufee poppers? And they were delicious! My husband had scallops and I had the Rick fish, both also impressive. Dessert was berry creme brûlée and it was also perfect. We were told a new menu is launching on Jan /20th, so we will return at some point to try it out. Ambiance is warm and cozy, they will not disappoint
Always consistent and a excellent experience.
Quiet night for the vault, while everything was excellent the usual Bustle was missed
Our server Brad went above and beyond, to make our night special! From explaining the plates, pairing a good wine, keeping drinks topped off, clean table, and even taking our picture for our anniversary celebration! The food was outstanding, the place is beautiful, and the service topped it off! Thank you!
Sat at the chefs table. Very enjoyable
The Vault is a quality restaurant in Hot Springs. It's a valuable addition to the area. This was my first time there and I would think that now that I am more familiar with the menu , my selections would be different. For those that like spicy foods there are a few menu items that you would be pleased with but for me, I was surprised by a spicy shrimp and tri-pasta dish . It was a little too hot for my taste buds. I did not ask the waiter about that dish but he did not offer that information either. He did say that duck and I believe the chicken offerings were on the Asian spicey side. For me, it's a good special occasion stop but a little expensive for regular visits. I am glad that Hot Springs has this restaurant for us locals to enjoy!
The food was extremely poor, not even close to what you would expect from a restaurant charging these prices. The red snapper was rubbery and flavorless. Dish portions were very small, which might be acceptable if they were high quality, but these definitely weren't. It was a total disappointment.
The rolls!!!! So good! Everything was amazing!
Second time here, amazing amazing amazing. Had the buttery ribeye cooked Pittsburgh black and blue rare and have never had anything better! The side of corn was extremely tasty and the smoky Gouda grits were out of this world!
We come from Jonesboro and have been to the Vault 3 or 4 times. The atmosphere is welcoming and interesting, the service is always on point and the food and drinks delicious! The backlit menus are legit! Lol
The absolutely best Prime Rib I have ever tasted. The service was extra-ordinary - efficient, attentive, helpful. The restaurant atmosphere was over-the-top.
It is must do when in Hot Springs! We will definitely be back!
Wonderful meal & ambience. Awesome!
Seated next to the door even with a reservation. Waited over 8 mins to be given menus. Food was very good but definitely over priced, service was friendly too.
10 out of 10 in every area. This was our first visit and we loved all aspects. We will definitely be back soon.
It was my birthday, and we were treated excellent
I love this place! The food is always fabulous and the staff is too.
Best experience I’ve had in forever! The rolls melt in your mouth, the food was perfect, the drinks were crafty and fun! 10/10 would go again!
You can’t beat the atmosphere!
Always consistent and a great experience.
Quite, attentive service without being intrusive
Aaron was our waiter. Great service and the best French Onion soup.
Randy and Scott made us feel so welcome at The Vault.
The rolls and dessert were amazing! I really enjoyed my salmon dish. My husband was just okay with his dish.
We had an unfortunate event occur as soon as we were seated. The waiter did his best the remedy the situation and handled it very well. The manager immediately came to refresh the diner's drinks that had been spilled (on me), but said not a word to us. The only attention came from our server who did all he could to make the night better. It was disappointing that nothing was said or offered from the management.
Beautiful restaurant, amazing ambiance! Would def go again anytime I’m in town!!
Very loud. Very slow service (didn’t get wine until dinner was served). Rockfish was recommended but it was just
The food was really good—best steak I’ve had at any other restaurant in Hot Springs! I also think The Vault has the best vibe in Hot Springs. I love their decor! And they make a great French Martini!
We loved Vault! Our server was fantastic. The staff was very attentive. Bread was to die for. Wine selection was very nice. Steak was tender as can be.
Our experience at Vault was top notch. The whole experience was 5 star!
They got my order wrong. When i mentioned it to the waiter it was never and the person running the place never even bothered to come over and talk to me about what happened. I wont be going back nor will i be r recommending it to anyone else. I realize that sometimes restaurants make mistakes but when they refuse to acknowledge them or even talk to you about them it is a problem.
Stellar. This prima donna international business traveler says this is a gem. A must!
The food is absolutely to die for! The atmosphere is awesome. The waitress was excellent!! We will be back!!
Waiter got my drink order incorrect deliver your food is very slow
This was our second trip to theVault and everything was absolutely wonderful. The only reason I gave our service received four stars instead of five because our waiter was absolutely excellent, only they seem to have him waiting on quite a few tables at the same time during our dinner hour.. I had the rockfish with mushroom risottoOutstanding, my date had the petite fillet with mashed potatoes and broccolini. He found his equally delicious. We will definitely be back!