Villa Lulu

4.3
61 reviews
$30 and under
Italian
Italian old-school classics in a contemporary yet homey setting.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected

Offers

1,000-Point Tables

See availability for 1,000 point tables

Sun - Thu 5:00PM - 7:00PM

What 61 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
Central Coast
1 review
Dined 5 days ago
Overall5food5service5ambience5

great food, awesome experience!

p
pkazmercyk
New York Area
3 reviews
Dined 6 days ago
Overall4food4service2ambience3

As in many restaurants, the acoustics upstairs are awful. We were one of only three parties and could barely hear each other. The food was very good, but we waited a long time just to get our drinks.

RL
RobertL
New York Area
3 reviews
Dined on 20 November 2021
Overall5food5service5ambience5

This is our second time here. Sam was our waiter and was attentive and helpful. Food was outstanding. Didn’t rush our meal.

CT
CynthiaT
New York Area
2 reviews
Dined on 19 November 2021
Overall4food3service4ambience4

Overall a positive experience. The Service was really very good, attentive, without making you feel rushed, even though it was a Friday night. Creative menu, Crispy artichoke hearts were delicious, as were the eggplant meatballs, we could have made a meal out of those. Pizza was as expected and the eggplant parmesan was a re-interpretation of standard, I would say it was less successful than the rest of the items we purchased and could have been warmer. I would go again.

CS
vipChristinaS
New York Area
10 reviews
Dined on 16 November 2021
Overall3food3service5ambience4

Burrata with beet salad was awful, not fresh, the cook buried the yellowing arugula under the thinly sliced beet. Bolognese pasta was decent . The panna cotta was too dense and tasteless that I told the waiter to take it away and had their passable tiramisu instead. The service was attentive but the kitchen had an off day.

OT
OpenTable Diner
1 review
Dined on 14 November 2021
Overall5food5service5ambience5

A very nice addition to the New Haven downtown scene. Service is attentive, food is excellent. Will definitely be back plenty more.

OT
OpenTable Diner
New York Area
1 review
Dined on 13 November 2021
Overall4food3service4ambience4

The decor and atmosphere was wonderful. It’s in a very cool building. The apps were great. My meal was very well done with a mix of complex flavors (beef barbacoa). My partner had lobster ravioli and said it was lacking lobster flavor and the pasta was tough. The wait staff was friendly, attentive and competent.

KL
KeithL
New York Area
4 reviews
Dined on 12 November 2021
Overall5food4service5ambience4

Outstanding restaurant for an extended dining experience. Service was excellent, food was great. A bit overpriced, but these are post-COVID days. Location to entertainment venues couldn’t be better. Highly recommend.

DF
DeborahF
Los Angeles
9 reviews
Dined on 11 November 2021
Overall4food5service5ambience4

Outdoors, so chilly but they were most accommodating with heat lamps!

LA
LA95
New England
3 reviews
Dined on 4 November 2021
Overall5food5service5ambience5

We really enjoyed Villa Lulu. I took a friend out for a birthday dinner and they started us out with two glasses of champagne, which was a nice touch. They have a great cocktail menu, and the food was delicious. I recommend the crispy artichokes and lobster ravioli. Our server was lovely as well.

DD
DevotedDad
New York Area
7 reviews
Dined on 31 October 2021
Overall5food5service5ambience5

Great Italian food at a reasonable price. My wife's aperol spritz was huge and the blood orange slice garnish was a nice touch. Foccaccio had great consistency and taste. Fish was well cooked and sauce was delicious. Pasta bolognese had good bite and sauce, and the chunks of ricotta were velvety. Would go again.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 30 October 2021
Overall5food5service5ambience5

The food was outstanding. The service was amazing. We were visiting our son at QU and stayed in New Haven for the night. It was one of the best dinners we have had. I’m Italian and am very picky about Italian food but this was outstanding.

MM
MicheleM
New England
1 review
Dined on 27 October 2021
Overall5food5service5ambience5

Food was great! Service was excellent! Love it!

g
gabrielg
1 review
Dined on 25 October 2021
Overall5food5service3ambience5

excellent food (especially for a Monday night), beautiful decor, and pleasant music--jazz... new best restaurant in town.

JB
vipJohnB
New York Area
12 reviews
Dined on 24 October 2021
Overall5food5service5ambience4

Our meals were excellent. We ate outside and the waiter put in the heater for us. It was very comfortable. The waiter was very attentive and very personable. This was our first time there, but it won’t be our last.

L
vipLydia
Washington DC
6 reviews
Dined on 24 October 2021
Overall5food5service5ambience3

My boyfriend has been looking in new haven for good pasta bolognese for a full year, and he finally found it here!

C
Clark81
New York Area
5 reviews
Dined on 22 October 2021
Overall3food3service2ambience4

Underwhelming… food was just okay, service wasn’t good at all. We were half way through dinner before we realized our waitress wasn’t the busser. She paid more attention to setting the tables than to us. No bread, no water, barely any attention. We made reservations for our one year anniversary that we noted and it was pointless, like I said we didn’t even know her name. The food was subpar- gritty bucatini and way too doughy gnocchi but those had good flavor. The vibe was just off. For that price level we won’t be back, New Haven has a lot better places to dine.

OT
vipOpenTable Diner
New York Area
12 reviews
Dined on 22 October 2021
Overall5food5service5ambience3

Eggplant meatballs a must, Bronzino excellent crispy artichokes excellent rice balls excellent mantra . Definitely will be going back. Our server was excellent I believe her name was Angel. If you haven’t been try it!

DW
DorothyW
New York Area
1 review
Dined on 22 October 2021
Overall4food4service4ambience4

My second visit to Villa Lulu. I love the vibe here and the food is delicious. Highly recommend!

j
jb29
New York Area
3 reviews
Dined on 19 October 2021
Overall5food5service5ambience5

The Bucatini Amatricana and Eggplant meatballs are a must! Great cocktail menu.

SE
SusanE
1 review
Dined on 19 October 2021
Overall5food5service5ambience5

Excellent, delicious food. Terrific service. Lovely evening.

T
Tony
New York Area
1 review
Dined on 15 October 2021
Overall2food3service1ambience4

Horrible service. The food was fine but we spent a total of an hour and a half waiting for service and flagging down waiters who spent their time entertaining larger groups. The manager tried to make up for it by giving us free drinks but I see no reason to go back.

EA
EdwinA
New York Area
1 review
Dined on 15 October 2021
Overall4food4service4ambience4

Went for restaurant week with my friend. It was a bit loud but so was everywhere else downtown and we fully expected it to be. The food was very good. My friend kept raving about how tender his pork chop was and it wasn't something he'd usually order. The wait staff was friendly and attentive. Will definitely return.

NK
NKLove
Washington DC
1 review
Dined on 15 October 2021
Overall4food4service4ambience5

Was really busy because of restaurant week. Great food!

R
vipRxpalscoal
New England
21 reviews
Dined on 15 October 2021
Overall5food5service4ambience4

Nice environment and very good quality food. Service very good. Outdoor dining in downtown New Haven. Very good date night. Would recommend.

J
Jillian
1 review
Dined on 14 October 2021
Overall5food5service5ambience5

special thanks to the amazing staff at villa lulu!!!!!
Service and food was nothing short of amazin, the eggplant meatballs are amazing!!!!
The manager Lewis recommend a great bottle of wine cant wait to go back for more, see you soon

S
vipSuzanne
New York Area
185 reviews
Dined on 13 October 2021
Overall5food5service5ambience4

We had some awesome seasonal cocktails and our food and wine selection were excellent.
We will certainly be back soon!!

E
Emily
1 review
Dined on 12 October 2021
Overall5food5service5ambience5

An Absolute hidden gem! food was delicious, although i wish we had more options other than the restaurant week. Service was attentive and polite and the manager Louis helped us select delicious glasses of wine. A must visit for italian lovers

OT
OpenTable Diner
1 review
Dined on 10 October 2021
Overall1food1service1ambience1

Horrible. A definite pass.

Report
N
Newhaven
1 review
Dined on 9 October 2021
Overall2food2service2ambience3

Could be chaotic because of restaurant week. We were first told that there were no tables available to us outside although I made a reservation specifically for outdoor dining. Had to wait 10-15 mins to get seated, our main entree came out an hour and half later. Service and food were mediocre, my order was messed up a few times

Villa Lulu
Responded on 11 October 2021

Good Afternoon, First off, we would like to take moment to say how incredibly sorry we are that you had this experience. We strive to deliver excellent customer service. Indeed it was our first restaurant week, and Villa Lulu is still finding a way to deliver on the best service to all of our guests. We will take into consideration your review and find new ways to improve, hopefully you can give us a second chance! Thank you, Management

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LD
vipLawrenceD
New England
8 reviews
Dined on 9 October 2021
Overall4food3service5ambience3

Wasn’t aware it was Restaurant week and that there’d be a prix fixe menu. We stated, mostly because our waitperson Angel was great. Food was fine. Small issues because of new kitchen staff. We would try again.

KA
KArthur
New York Area
9 reviews
Dined on 9 October 2021
Overall4food4service4ambience5

We enjoyed dinner during restaurant week in New Haven at Cafe LuLu. The mix-and-match Prix Fixe appetizers and entrees gave us many choices. The meals were flavorful and the waitstaff attentive. The only shortcoming of note was that the polenta paired with the osso buco was lumpy. That wont keep us from a return visit.

l
lizbj
San Diego
3 reviews
Dined on 9 October 2021
Overall5food5service5ambience5

Lovely food and service! Did not realize we’d only be able to order from a prix fix menu but was not disappointed one bit - highly recommend the meatballs and seafood fettuccine

Villa Lulu
Responded on 11 October 2021

Good Afternoon, Thank you for your kind review! We hope to see you again soon! Management

Report
OT
OpenTable Diner
New York Area
8 reviews
Dined on 9 October 2021
Overall3food2service2ambience3

Visited for Restaurant Week. Most of the food were a bit on the bland side and the sidewalk tables were not equipped with salt or pepper, so I couldn’t adjust the salt level by myself. But I suppose that worked out for the best since I was given only one glass of water and no one came to ask if I needed a refill. More salt might have made me thirsty. My branzino was sitting on risotto that was a bit too al dente. The pancetta that my lunch companion ordered was nowhere near as salty as she expected, which contributed to the lack of seasoning to her carbonara entree and Brussels sprouts appetizer. I understand the restaurant must be busy (though our reservation was for the opening time, so we were beating the crowd) and was probably short of waiters but this has got to be the first time I ate my meal while reading the restaurant’s menu for entertainment. That and watching people who arrived after us getting their food first and guessing what they ordered. I’m curious if that’s the new Pandemic rule-that the restaurant menu should stay with the diners until the end of the meal. The menu took up our table space, and now I understand how the food stain got on it.

Villa Lulu
Responded on 11 October 2021

Good Afternoon, Thank you for the detailed review. We are so sorry your experience was less than perfect. We will take all aspects of the above mentioned and will relay to the staff and the kitchen. We hope to keep improving and would certain like another chance to provide you excellent customer service. Thank you, Management

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WE
WilmaE
Seattle
1 review
Dined on 8 October 2021
Overall5food5service5ambience5

Great food and service!

J
Jbrunello
1 review
Dined on 8 October 2021
Overall1food2service1ambience3

Such a disappointment. Restaurant week should be about attracting diners, but we waited 20 minutes at our table until we had to flag down a busser to find our server. Then we waited another 20 minutes for a salad and friti misti, then another 20 for our entrees. My branzino had been parked under the heat lamp for so long that the brodo had developed a pudding-like skin. My fork was visibly dirty, and I had to exchange it. As the server cleared our first course, he told us to remove our forks from our plates to “save” them. Then as he served our entrees he said, “Enjoy yourselves, GIRLS.” My friend and I are grown women, there were no children present. Really, the worst dining experience in my memory. This 2 course lunch took 90 minutes, and not because we were dawdling. We were ignored, when the place wasn’t even packed. Now I know why.

t
terber
New York Area
4 reviews
Dined on 7 October 2021
Overall5food5service5ambience5

Our experience was wonderful. We sat outside and loved it except for the traffic. Food and service was excellent! Would definitely eat there again.

PG
PaulG
New York Area
4 reviews
Dined on 6 October 2021
Overall5food5service5ambience5

great staff, ambience, food and drinks. 1st drink was a little small but they made up for the second drink when we commented on the size. Lovely atmosphere.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 2 October 2021
Overall5food5service1ambience5

Food took a very long time to come out. It was delicious but way too long.

OT
OpenTable Diner
San Antonio
1 review
Dined on 2 October 2021
Overall1food1service1ambience1

Our appetizers were amazing, but after waiting over 2 hours, we never got our food and just had to leave and walk out. It was horribly understaffed. It has the makings of a good place but seriously need to reevaluate their staffing and seating capacity. Never had such a negative experience.

Villa Lulu
Responded on 4 October 2021

Good Afternoon, Thank you for taking the time to share your experience. We cannot apologize enough for your experience in our restaurant. We strive to deliver the best service but unfortunately we missed the mark. We are working towards resolving all of the issues we had in house and we hope you will give us another try in the near future. Moe Owner

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FAQs

Villa Lulu offers takeaway which you can order by calling the restaurant at (203) 691-7177.

Villa Lulu is rated 4.3 stars by 61 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.