Village Grill - Village Hotel Birmingham Dudley
Saturday: 07.30 - 10.30 18.00 - 22.00
Sunday: 07.30 - 10.30 12.30 - 18.00 19.00 - 21.00
Festive Dinner: 2 courses from £20pp OR 3 courses from £25pp
Enjoy a festive dinner throughout December in our Restaurant and enjoy a glass of fizz on arrival.
Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.
Valid For: 1 - 6 people
Starts: 1 December 2018
Ends: 30 December 2018
Availability: Daily 19:00-22:00
1st visit for Sunday Lunch, 1.30pm.
Quite and gradually got busier but not noisy at all.
Food was very good, starters very good, Carvery meats excellent, good choice of vegetables( 1 comment on the Mashed Potatoes, very dry I think the Heat Lamps were too powerful )
Sweet we chose the Jam Roly Poly, very good.
Overall experience really good and will book again
Ate whilst having a business meeting. The staff were fantastic, attentive and very helpfull.
The food was excellent too.
Had an okay meal wasn’t that great but our waiter Paf made the evening for us
He was attentive and friendly
£52 for 2 bottles of wine was very overpriced though
Been here a few times and always been great but on this occasion it wasn’t.
Service was non existent but had a lot working
Most stressful meal in a long time.
Sat at multiple tables when being seated, to then only be moved by a manager, because 2 people can't sit on a table for 4. Then watched the same manager sit an couple in a booth for four. Tables around us left after we ate starters, their dirty plates and glasses were still there when we left.
The manager was rushing around like the world was about to end, whilst his staff moped around like they had nothing to do (Despite the accumulating filth surrounding us). The carver at the carvery I really felt for. After queuing for 10 mins to get to the front of the queue, she apologised and said she had to refill the veg which was bare. Why she was doing this and carving is beyond me. She was clearly overworked and had to struggle with about 5 roundtrips to the kitchen.
I honestly wanted to get all the staff and management in a room and ask them what the hell was going on. No communication, no initiative, no clue. Gordon Ramsay would have a field day!
Not going back.
One of the best carveries I have been to. The staff were lovely and friendly and made you feel welcome
Food was great but the service was terrible. Such a shame because some of the staff were lovely they were just too busy.
Excellent value for money great food and helpful staff!...
Great service. The quality of our meal was fantastic. Very happy with everything and have now booked for Christmas Day dinner.
I have used the restaurant for many years and have been it decline the last few visits. On being seated wasn't asked if we required starters had to call waiter over .
not cleaned up.
No one asked if desert was required had to ask Waiter again after 15minutes wait desert came with a appolagy about the presentation.
I complained to staff and had to symathise as there was not a enough staff on .
It was obvious that there was nobody in charge and nobody organizing staff and it was totally a shambles. Have been a member for many years and it will be a long time before I visit the restaurant on a Sunday again.
Have eaten here on several occasions and have always has an excellent experience. Food is always good, especially the Sunday carvery and the staff are always friendly.
We were disappointed as we expected a certain standard at least on dress code especially as the Village claimed to have one. One customer was on his phone constantly and even put it on loud speaker and we asked one of the servers to have a word.
Was not that way impressed after been shown to our table nobody botherd to come over and take our drinks order, after 15 mins of waiting i had to ask someone to take the order, then nobody came over to tell us about the soup so had no idea there was even soup available until we fetched our dinner and i asked why there wasnt none and got told that somebody should have come over and told us, had to get back up and ask for another drink and for the table to be cleaned after having plates infront of us for about 10 mins after finishing. Then only ice cream for desert and all the toppings had been removed from the counter.i was going to book my familys xmas day dinner here but after the poor service and disappointment i dont think i will be.
Village restaurant has improved enormously and the food is good quality and very tasty.
Our waiter was excellent, just the right balance of attention and not too much fuss.
The rustic chips are delicious and the salmon and chicken also very good.
The venue was cold, food barely warm and bland. We won the cavery in a competition otherwise we would have complained.
Restaurant ran out of two of the wines of our choice and could not make us coffee as the coffee machine had broken down and they did not have kettle!
We booked a table at the restaurant as we were staying in the hotel, we arrived at 7.30pm and it seemed a bit quiet but we were told that 3 members of staff had rang in sick so they were unable to accomodate any more people. We had 2 courses with a glass of fizz for £29 and it was great value for money, the food was really nice. The service was good considering there was only 2 members of staff waiting and serving and one of the members of staff was actually training.
Food was good, starters could be more for example soup. Waiters need to explain more for people who haven’t been their before. I asked for a desert and was told he needed to sort the top table first, I thought that was rude as I was there first not the top table
great friendly they always make you feel welcome and we always enjoy the food
Excellent food & service would definitely go back again.
Enjoyed Sunday lunch plenty of choice and of good quality would have enjoyed it much better if their had been a hot dessert
The service was second to none best service from the restaurant the team leader (think his name is Paz) was wonderful really went above and beyond to make our experience the best!
Great food. Really pleasantly suprised and good price!
Wow, phenomenal evening. Had by all!!! The food was impeccable (thank the chef for me) atmosphere perfect but the best. Thing about the night had to be Matt and Paf, both deserve immmense credit for their world class customer service and their amazing rapport skills!!!
They are a credit to Village and you are very lucky to have them
The best carvery I have ever had. High quality good at a very reasonable price! Will definitely be going back soon
Nothing to much hassle lovely staff food was lovely well worth every penny
great staff nothing to much trouble for them .we love the food and the great selection of starters .
We regularly visit for Sunday lunch. The main was nice, but the dessert options are not to standard. In the past there were fudge cake and lemon meringue pie. I just don’t think the ice cream machine cuts it.
The service from the lady who was looking after us was great. She totally fussed over my daughter which is nice to see.
Lovely food in a cosy atmosphere. Very friendly and helpful staff.
Staff were amazing. And food was delicious. Will definitely be returning soon
Very friendly and welcoming staff, and good ambience, but the food was rather disappointing, apart from the starters - nice selection of cold meats and fishy things. The ham at the carvery was very tough - although the turkey was OK - and all the vegetables were very overcooked. The desserts, apart from the fresh fruit salad (not bad) were all creamy and tasteless. Pity the food didn't match the lovely staff.
still no side plates to put bread on if you have soup
no table cloth
no dry maritni in bars
no stella in two bar areas
Great food, selection and excellent value for money despite a fire alarm going off we were kept well informed. Food was quickly covered and hot food prepared again.
Staff were all over the place the meal was nice but staff need to organise better and communicate with each other and not shout.
Easter eggs were not given .
Entered the restaurant at 12.45 and said we had a booking at 1.00pm., and was promptly told we had to vacate the table by 2.00pm.
Very good tasty food, I've been surprised how tasty was the food and friendly staff... Definitely recommend it!!
Visited the village Carvery for the first time.
There wasn’t a great choice of starters or veggies.
But the the staff were very lovely and helpful.
Personally I wouldn’t return here for a Carvery lunch.
First time here but will not be our last. Good carvery and value for money espesh with four courses. Will be back sooner rather than later
I WAS DISAPPOINTED, i was so looking forward to this as attending a freinds wedding soon and had looked it up. i have booked two nights in the hotel......
Staff made the whole experience delightful for us.
Friendly,inviting and warming environment.
Have booked again for me and my family for Sunday lunch.
Great value for money.