Village Pub & Grill - Village Hotel Cardiff

3.5
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237 reviews
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£25 and under
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British

Top tags:

Sunday Lunch
Casual
Live Sports
From Sunday lunch to a working breakfast, dinner with mates or lunch with the ladies, our restaurant welcomes hotel guests and locals alike, all day, every day.

Special Offers

Sunday Lunch: from £12.95

1 Course £12.95pp
2 Course £15.95pp
3 Course £17.95pp
Bottles of house red, white, rosé wine or fizz £12.50

Terms and Conditions: Maximum of 10 diners. Includes VAT, excludes service.

Valid For: 1 - 10 people

Starts: 13 March 2020

Ends: 13 September 2020

Availability: Sun 12:00-16:00

What 237 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.6
food
3.6
service
3.5
ambience
3.3
value
Noise · Moderate
67% of people would recommend it to a friend
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OT
1 review
Dined on 13 March 2020
Overall5food5service5ambience5

Had a good evening with friends, chilled atmosphere in the sports bar with good food.

AJ
1 review
Dined on 8 March 2020
Overall3food3service3ambience3

How disappointing it was to see that we could not have 25%off on my membership card for the carvery meal which my wife and I had.It seems that you have to have 3 courses for this to happen.This after having an email recently saying that my membership fee per month has gone up to £48-presumably to help with funding the new pool!!We shall not be returning for Sunday lunch for a while-even the carvery is nowadays served for you,instead of you helping yourself as it was in the past.

HL
1 review
Dined on 29 February 2020
Overall1food1service3ambience1

Such a shame that they have got rid of the restaurant and you can only eat in the bar. Too loud and prices are shocking

EJ
Wales
2 reviews
Dined on 29 February 2020
Overall3food3service3ambience1

Bar staff who served us wasn't very experienced and didn't seem happy in his job at all . not sure if I like the new layout, preferred it when it was a pub and restaurant separate, very busy with a lot of noise from groups of boys watching the football. Excellent size food portions and very good although a bit expensive. Luckily we had bought the voucher they promoted over the Christmas period which gave us 50 percent off.

GH
Wales
1 review
Dined on 27 February 2020
Overall5food3service5ambience5

Love going to Village Hotel, Cardiff.. atmosphere is great.. slightly expensive for pub food I think. Staff very friendly and helpful every time I’ve been. Will definitely go again

EI
1 review
Dined on 23 February 2020
Overall2food5service1ambience3

Food was lovely. More waitresses needed although waitresses were lovely and Bar tenders too.
Our table was booked for 2.30
Service was awful starters took 35 mins to come a further 55 min after main meals.
We never complained as there were several other people complaining on that day
I think personally you have to bring back the Sunday Carvery and still use the bar menu.
We declined on the pudding due to the time in serving us.

O
Wales
1 review
Dined on 23 February 2020
Overall4food3service5ambience3

We used a voucher that cost £25 but gave us a credit of £50. Went on a Sunday. Lunch menu 3 course for £17.95. Really good value. Busy atmosphere and good attentive staff.

CO
1 review
Dined on 21 February 2020
Overall2food4service2ambience1

Poor service. I had a reservation so waited at the desk for someone to come. 10 minutes I stood alone being ignored. I finally had to go to bar where I was told I could sit anywhere. I advised that I had a reservation. They then sent another staff member over - by this time 20 mins after I entered. I was asked my name and gave it. Then I was told there was no record of my reservation. Since I had proof on my phone we compared devices and my reservation was clearly visible on their tablet device. By the time I ordered my food 30 mins had passed. When it came the black and blue stack was glorious but the noise levels and sitting asa solo diner between two large tables (10 people each) of families with children made it a poor experience

MF
1 review
Dined on 16 February 2020
Overall4food1service4ambience4

I have been to the Sunday carvery a few times in the past and the menu has been amazing with a good variety of both starters and desserts. Myself and my husband havent been for a few months and we were sad to see the choice of both starters and desserts had changed, there was a poor variety of starters I'm not sure if this was due to the timing of our booking maybe but the choice was definately not great, and as for the desserts i personally would not call them a dessert selection more of a breakfast selection. So unfortunately I found that the price was quite high for what we had and i doubt very much we will be back for any further Sunday Carverys unless the menu changes for the better.

NL
Wales
1 review
Dined on 16 February 2020
Overall2food1service4ambience4

On this occasion our Sunday dinner was poor. Some vegetables under cooked and some over cooked. We paid for a 3 course meal but the only desserts included smoothies and muffins, which we felt were more in line with a breakfast menu. We eat at 15.30 so maybe that was the wrong time. We did complain and received appropriate attention from the manager and a reduction in our bill. We would however of preferred a good meal. We won’t be returning in the near future.

TS
1 review
Dined on 16 February 2020
Overall5food5service5ambience5

Very good choice of starters
Good range of vegtables as well as extras and surprisingly desserts aswell.

OT
Wales
1 review
Dined on 14 February 2020
Overall1food3service1ambience1

Waited an hour to get served AT THE BAR!! No table service. Yes it was busy but it was Valentine’s Day, this should have been expected! Two tables around us that we knew about also complained. The starters arrived for 8 of us which were nice. Main meals came 2 missing - 1 happened to be the birthday girls! We told them not to bother. Then the two people who hadn’t ordered starters but had ordered a dessert - never had their dessert. Out of the 10 people who paid for 2 course meal - 4 people only ended up having a 1 course meal. Awful experience & wont be returning!

SD
1 review
Dined on 10 February 2020
Overall4food5service5ambience5

Very very nice meal. However, I would have prefered more variety on the menu.

B
Wales
1 review
Dined on 7 February 2020
Overall4food4service5ambience4

We had the burger deal which was tasty and good quality for was we paid.

N
Wales
3 reviews
Dined on 2 February 2020
Overall1food1service1ambience1

We walked out !!!staff were not ready at
12 .25pm wouldn't let us in restaurant for 12 30 as oap nowhere to sit and all starters were fish except for chicken pate where was meat platter changed for worse I'm afraid noise really bad wont b back

B
1 review
Dined on 26 January 2020
Overall5food5service5ambience5

Wrong information on the open table website led to me either not eating at the restaurant or overpaying which I had to on the day. I would not recommend using open table to book a meal, if you do I would contact the restaurant in advance for the correct information.

BR
1 review
Dined on 26 January 2020
Overall1food1service1ambience1

We booked a Sunday Brunch using our buy one get one free Black Friday offer and turned up to find out the service ended at 3pm. No where on the website did it say there was a time limit for the brunch only a start time of 12:30. I booked through the email sent with my voucher and again it let me book for 6:15 pm without giving a warning the service for the brunch would have finished by then.
I can’t review as I’m very disappointed we were unable to have our meal.

KJ
Wales
1 review
Dined on 26 January 2020
Overall1food1service2ambience1

We were sat if a very hot noisy area in between the bar and food area. It was uncomfortably hot and massive tv screens on every side meant that conversion was very difficult.
The only positive thing I can say about the food was that a good sized portion of the meat was provided. The vegetables were all over cooked and the greens were grey!
The worst part of the experience was that they ran out of desserts! The best they could produce was pan au chocolate and croissants. Very disappointed in the whole experience. 2 or so years ago the Sunday lunch was amazing and it’s pretty sad that the restaurant has fallen so far from that.

SD
Wales
2 reviews
Dined on 26 January 2020
Overall5food5service5ambience5

Food was very varied to suit all people, excellent value and lovely service, would definitely return

p
Wales
2 reviews
Dined on 26 January 2020
Overall4food3service4ambience2

Very loud
Bar an restaurant are now together with several very large tv’s normally with football on
Food good a selection of starters/soup with bread rolls the Carvery Was ok beef very very rare turkey good gravy not great why not use the juices from the beef to make it but was very thin and very little taste pigs in blankets is a nice touch and very large Yorkshire puddings thumbs up
My wire had a burger from the brunch menu looked really good and I wished I’d gone for it too!
Not much of a choice for deserts muffins or pan chocolate two different mini smoothies used to have a hot desert ,apple crumble and custard or similar and an ice cream machine both now sadly gone
Service was very good but very loud and overall ok.

LB
Wales
1 review
Dined on 26 January 2020
Overall5food5service4ambience4

Very good value , food was a good selection, hot and tasty, friendly staff and chef - definitely recommend

B
London
2 reviews
Dined on 25 January 2020
Overall4food4service5ambience5

We had a lovely meal at the Village Hotel. We choose a pizza and some starters to share and all were really good. The Bbq wings are ace, reminded us of our travelling days in Canada where they had Wing Wednesdays. We'l be back.

OT
Orlando
1 review
Dined on 25 January 2020
Overall3food4service3ambience2

Picked up a Saturday deal, getting a fillet steak and a glass or red wine for £20pp.

The food was lovely. The sports bar design isn’t really to my taste, it’s very noisy, and certainly not a place to got for a quiet meal.

L
Wales
1 review
Dined on 23 January 2020
Overall4food4service5ambience4

Good place to meet and watch the football. Watched a game with colleagues after work. Many screens made game easy to watch. Good service. Good food, but slightly pricey for food. Good night had by all. Free parking for 4 hours.

JW
Wales
1 review
Dined on 19 January 2020
Overall1food1service2ambience2

The food was awful in comparison to what the Village used to offer. Offering us desserts of croissants, yoghurt or pain au chocolate summed up our dining experience!

P
1 review
Dined on 18 January 2020
Overall4food4service3ambience4

Place and food was very good, only issue was service behind the bar not easy to get served even know it was not very busy when we were there, bar staff young and when get more experience hopefully will be able to serve drinks quicker. Nice feel to the place in general will go again.

J
Wales
1 review
Dined on 11 January 2020
Overall1food1service1ambience1

My table wasn’t even reserved and there was no table available, waiting 35 minutes to get served by the bar, some of the ordered food never arrived, inexperienced staff.

S
1 review
Dined on 10 January 2020
Overall3food2service2ambience4

On arrival the bar was 3/4 full. Staff were clearly overworked. Not enough staff to accommodate the volume of guests. Took half hour to order a drink, that’s whilst standing waiting at the bar. The food was OK. Nothing to be overly excited about. Not worth the money paid, however it’s to be expected at a hotel.

LS
Wales
1 review
Dined on 5 January 2020
Overall5food5service4ambience5

Great place. Always enjoy it here. Food has always been great

C
Wales
1 review
Dined on 5 January 2020
Overall4food4service3ambience3

Went to the Village for Sunday lunch with family,it was a great experience,the staff are very helpful,nothing to much trouble

GR
1 review
Dined on 4 January 2020
Overall3food5service1ambience4

The food was delicious. It took 20mins to get served and then luckily the waitress asked us what we had ordered while we were waiting for food, and the order hadn’t been sent through to the kitchen... Not sure how the system wouldn’t automatically send the food order through...? After ordering our food took over 1 hour and it wasn’t busy.

LG
Wales
2 reviews
Dined on 29 December 2019
Overall2food2service2ambience3

Queuing for drinks was ridiculous, not enough staff, food was awful tasteless and reheated l. Nachos one side of my plate was scalding the other side stone cold. Noisy with some people so loud couldn’t have a conversation with my husband. I’ve eaten here many times before and always enjoyed it, I do not know why this occasion was so bad. Very disappointing.

JH
1 review
Dined on 19 December 2019
Overall1food2service2ambience1

Whilst the decor is lovely the noise in there is so awful that you can’t hear each other speak at the table
The service was so slow and even tho I was the only person stood at the bar waiting to order a drink I wasn’t acknowledged at all to say they would be with me in a minute
The food choice was limited and overpriced. My chicken burger was pathetic and had more bread lettuce and tomato than chicken
So disappointed will not be returning soon

SO
1 review
Dined on 15 December 2019
Overall1food1service2ambience1

Appalling, overpriced food, rowdy atmosphere very disappointing as a hotel guest. Fine if you just want a night out in a noisy pub but certainly not we expected having just arrived at the hotel after a long journey and wanting a nice relaxed meal.

N
1 review
Dined on 15 December 2019
Overall2food3service5ambience1

We really used to enjoy the Sunday dining at the village Cardiff but haven’t been in a few months. We arrived Sunday to celebrate my partners birthday and was really disappointed to see what was once a beautiful restaurant turned into a sports bar. We used to love the atmosphere of the restaurant and staff looked so smart and presentable. Now they are in tracksuits and the noise level was awful. All we could hear was cheering and the banging of the football table. The food selection has really gone down hill, we were disappointed with the lack of selection across the board. Even though the deserts selection was more of a breakfast pastry area it was actually the best part. The only good thing about our experience was the employees. They could not give more to their jobs and were very polite, friendly and hard working. Very disappointed in the whole experience and will sadly not be returning or recommending this place to my family or friend like I have previously done.

AC
Wales
1 review
Dined on 8 December 2019
Overall3food3service5ambience5

Dessert choices were awful. Muffins, Croissants or Granola.....thats breakfast!

CG
Wales
1 review
Dined on 6 December 2019
Overall1food1service2ambience1

Food is massively over priced - £9 for a starter.......fillet steak £30!!! this is fine dinning costs, however the Village hotel restaurant is just a noisy sports bar. Atmosphere is appalling, noise level is so bad that you can't have a conversation across a table without shouting. The service is mediocre at best and the standard of food is probably the worst I've had in a long time. It seems since the Village restaurant has been removed and the sports bar installed, food quality has taken a nose dive. AVOID at all costs...........

NE
Wales
2 reviews
Dined on 1 December 2019
Overall2food3service4ambience3

The Sunday Lunch at the Village hotel use to be fantastic. It was always difficult to book a table. I was surprised to be able to get a last minute booking and when we arrived it was clear why. The starters have been cut right back - very limited choice. Main was good standard but only 2 choices of meat. The most disappointing issue was the only offering for desert was a muffin, which was clearly a left over from breakfast! Very disappointed not to be offered a desert. Price has not been reduced!

TF
1 review
Dined on 17 November 2019
Overall5food5service5ambience5

Booked a meal for 3. One member of our group was vegan. The menu did not cater for vegan but staff arranged for chef to make up a vegan meal for us. Was very nice of them.

JH
Wales
1 review
Dined on 10 November 2019
Overall1food1service1ambience1

We walked in and walked straight back out. The place was like a zoo!
Says something .. I’m being asked for a review and we didn’t even check in!
Never again.