Village Pub & Grill - Village Hotel Wirral

3.7
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128 reviews
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£25 and under
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Grill

Top tags:

Live Sports
Casual
The new modern village hotels pub and grill concept is a lively vibrant place to meet friends , socialise and comes with 6 big screens to watch sports. We offer a wide range of dishes to suit all and we offer unlimited 4 course Sunday lunch. We also offer a red card deal with our village app.
What 128 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.8
food
3.9
service
3.5
ambience
3.5
value
Noise · Moderate
69% of people would recommend it to a friend
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BM
Liverpool
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

We had a very pleasant evening at The Village Hotel where my guests were staying overnight. I joined them for dinner and the service and food was excellent. I would prefer not to have a massive TV screen staring at me with a match in full flow but I know most people probably love that on a Fridat evening. However we were able to have a civilised conversation which was the reason for the meal as I do not see the very often,

B
Atlantic Canada
2 reviews
Dined on 4 October 2019
Overall 2food 4service 4ambience 1

The Pub & Grill does not give a good dining experience. It is far too noisy. We prefer to enjoy our food in a peaceful atmosphere where we can enjoy each others company without having to shout over the other people enjoying the sport on the TV and other loud talking.

VP
1 review
Dined on 1 October 2019
Overall 3food 4service 2ambience 3

Food was nice, service a little slow. We were celebrating a birthday and we received a celebration chocolate plate at the end which was lovely.

DM
1 review
Dined on 29 September 2019
Overall 2food 3service 1ambience 3

I booked a table weeks in advance and clarified on my booking that it was a birthday meal, when we arrived the staff seemed like they had no idea about my booking and there was no mention of a birthday by staff, I didn’t expect much just maybe a candle on the table or for the staff to ask if we wanted to make any birthday celebration arrangements, but no. We then asked if we could sit on a table that was labelled reserved as i thought as i had booked in advance one of those tables was for us and we were declined, staff also never explained whether there was any special offers on. I first ordered drinks and our food, the staff member forgot one of the drinks which was an honest mistake but my receipt was left on show with my card details on. The food was better than satisfactory but overall the service was appalling, not once did a staff member come over and ask if our food was okay. Later that night a couple came in and it was noticeable that they had not booked a table, but they were allowed to sit on the reserved tables, staff then treated them completely differently by standing next to the table to take orders for drink and food and explained how there was an offer on , we didn’t receive any service like that we were forced to wait in line at the bar to order our food and drinks and we wasn't aware of the specials either. Finally later on in the night we asked a member of staff if we could now have our dessert that we had ordered when we arrived, it was a fruit salad. After agreeing to get the fruit I observed him walk off in the direction to what i thought was the kitchen, literally seconds i walked in the same direction to go to the toilets and i witnessed the same member of staff having a flirtatious conversation with the receptionist of the hotel, he had never went to the kitchen and asked about the fruit salad. We then asked another member of staff that we had asked about the fruit salad but he explained how that request had never been made.

JP
Liverpool
1 review
Dined on 26 September 2019
Overall 4food 4service 5ambience 5

Staff where lovely and friendly, and the new refurbishment is fab

L
1 review
Dined on 22 September 2019
Overall 3food 3service 3ambience 1

Cramming both the pub and restaurant together created a crammed noisy and intrusive environment.
Service was very slow and our table wasn’t ready for the time of arrival. We had a squeeze between other diners to access the carvery which is a struggle when carrying plates. The football commentary was on so loud we couldn’t have a conversation - when requesting for this to be turned down the waitress replied with “ I don’t like working her either” ! Not what you would expect in terms of problem resolution! We were loyal diners at village Wirral but never again.

MC
New York Area
3 reviews
Dined on 15 September 2019
Overall 5food 5service 5ambience 3

Very noisy but then it was busy and there were families, so what can you do? Food very good value for what it was. Would recommend.

CM
Liverpool
2 reviews
Dined on 31 August 2019
Overall 5food 4service 5ambience 5

Was shocked to find that a refurbishment has taken place and its now more like a sports bar and the cosy pub side has now disappeared. Seriously no need for the amount of TVs in one small space! That aside, the staff couldn't have been any friendlier, polite and professional throughout the night. This would be the only reason I would return.

CA
1 review
Dined on 25 August 2019
Overall 4food 4service 4ambience 4

Great food and great service. Very family friendly. Wouldn’t recommend for people looking for quiet relaxing meal! Bit of a sports bar theme going on which is great for us as a family as love sports and anywhere with a bit of a buzz about it. Incredible prices too 👍🏻

IE
Liverpool
1 review
Dined on 16 August 2019
Overall 5food 4service 5ambience 5

Great place to eat with friends, good service, good food. Deserts are overpriced.

C
1 review
Dined on 3 August 2019
Overall 1food 3service 4ambience 1

Preferred the older pub even though the new bar/grill looks amazing. Booked at table for mother in laws 70th Birthday and was disappointed to say the least. The pub was very busy and too loud as we could not even hold a conversation. The service we received was very could and eventually we were moved tables as the table we were sat at was not suitable. Once moved we were happy until the music was turned up and we were sat directly underneath it unfortunately. The food was average and both food and drinks were quite expensive for what we had. Would not visit again as it seems to be more of a sports bar & drinking place rather than a dining place for a special Birthday. To be fair I thought I was booking the old pub and did not realise it had changed. If I had realised I would not of booked it.

VW
1 review
Dined on 26 July 2019
Overall 5food 5service 5ambience 3

Food, service both great. Its just too noisy to enjoy s meal and catch up with friends. Its a brilliant sports bar but it's a shame that there isn't a separate quieter place to eat. I used to go regularly with family for Sunday lunch, but won't be doing that in the future as we wouldn't be able to hear ourselves speak. I live the village and recommend to everyone. But this latest upgrade isn't one of their best....it just needs a quieter option for eating, afternoon teas etc

KH
Liverpool
1 review
Dined on 21 July 2019
Overall 3food 3service 5ambience 5

The food was ok but not much choice for young children I would go again but not with my kids

LS
1 review
Dined on 30 June 2019
Overall 3food 3service 3ambience 3

We have been many times before but this time we were not impressed since changes to the pub the carvery has less choice the meat was not fresh and they cleared away desserts before we had finished, also for the first time ever our membership advantage discount was not applied to our bill we were advised no longer applicable

LG
Kent
1 review
Dined on 28 June 2019
Overall 4food 5service 3ambience 4

We were on the love the weekend deal so had a 2 course meal with fizz included. The food portions were huge considering it is a prepaid for meal so after the starter we did struggle to eat more than half of the dinner, but better that than walk out hungry. The service was very slow due to the volume of people dining and we had finished our meal and had to ask again for the fizz that we were meant to have with our meal as it had still not been brought over.
Also now the pub and restaurant have merged into one after being sperate during our last visit, we found the noise level way too much when trying to have a nice meal. You have football and rugby on the TVs and numerous people shouting and singing as well as a lot of people in for just drinks so it does take away now from the dining experience.

SO
1 review
Dined on 7 June 2019
Overall 3food 3service 3ambience 2

I was surprised to find that my credit card was required to be locked away prior to receiving my order, I was also surprised when the member of staff was shocked that I wanted to open a tab and wasn't staying in the hotel even though I am a member of the Village. Overall the meal was good and the service was good, I was just disappointed with the level of trust aimed at the paying customer.

CD
1 review
Dined on 17 May 2019
Overall 5food 5service 4ambience 4

Meal was lovely although a band started to play at 8.30pm whilst we were eating our meal!, could do with a restaurant area for food!, we also did not receive our free drink of bubbly we should have with our love the weekend deal!

LJ
1 review
Dined on 5 May 2019
Overall 5food 5service 5ambience 4

The food was great, we all had the carvery because we thought this was the only option, weren't brought any menus or told we could order off the menu, I didn't mind as love a good Sunday roast, but my hubby had some meat and a Yorkshire pudding, so value for money not had there. Would recommend although can be a tad noisy so can't have a conversation if your with a bigger party of people.

OT
Liverpool
1 review
Dined on 9 April 2019
Overall 4food 4service 4ambience 4

Great place to eat, drink and watch the football with screens all around. Used the the village app to order food and drink which was convenient with busy bar.

OT
Liverpool
1 review
Dined on 7 April 2019
Overall 5food 5service 5ambience 5

Had a lovely 5 course carvery and a catch up with a friend. Food was lovely. Staff were amazing. Would definitely go back. Good value for money £27.90 for both of us and that included a drink.

L
1 review
Dined on 2 April 2019
Overall 4food 4service 5ambience 4

Great staff, especially Jason Whittingham, what a star!
There was a game on when we were there, is a bit odd people peering over your head to whatch it but I guess if you position yourself better then this wont happen, we had reserved a table and it would seem these tables are allocated between the TV and a seating area so this maybe needs thought out a bit better. Can't fault the food, prefer it on a proper plate but that's just down to personal taste.
Breakfast was ok, would be nice to have a choice of egg's, but the rest was fine.
The staff and the company you are with make it though, so all in all great!

BM
Liverpool
1 review
Dined on 21 March 2019
Overall 5food 5service 5ambience 5

I would certainly recommend the village Grill, we all had the fish & chips the batter was so light and the chips were very nice not these dry tasteless ones you get. The staff were very helpful.

KW
Cheshire
1 review
Dined on 14 March 2019
Overall 2food 2service 2ambience 1

Not a restaurant, just a table in a noisy sports bar environment not great.

CP
Liverpool
1 review
Dined on 10 March 2019
Overall 4food 4service 3ambience 3

Very good value for money especially with membership discount. Little disorganised, but it was the first carvery in new restaurant so only to be expected. Staff friendly. Especially the chef. Meat excellent quality. Extra choice of hot pudding would have been a bonus. House wine expensive.

DH
London
1 review
Dined on 10 March 2019
Overall 1food 2service 3ambience 1

Just opened after a re-fit, very noisy, only red meat at the carvery. Very much a sports bar not a restaurant. Would not go again to eat on a match day.

l
Liverpool
2 reviews
Dined on 13 January 2019
Overall 5food 5service 5ambience 5

Tasty food good value no complaints baby chair provided. Excellent staff

CS
1 review
Dined on 6 January 2019
Overall 5food 5service 5ambience 5

We were lucky to go at a fairly quiet time, 1pm on Sunday. Service was friendly and not overwhelming. Food was delicious, lovely and hot. My only slight criticism was the beef was too rare for me, however, I was happy with the meats I had.

GD
Liverpool
1 review
Dined on 5 January 2019
Overall 1food 1service 2ambience 1

Absolutely terrible food was over priced and cold I have emailed a complaint no response to noisy staff to busy talking amongst them selves shocking

SR
Liverpool
1 review
Dined on 2 December 2018
Overall 2food 2service 3ambience 3

I clicked the link to book for the Sunday carvery, it offered the time of 7.30pm. when we arrived the carvery had finished so we had to order from the normal menu which was a fair bit more expensive, especially for 7 people. The humous starter was drowned in pesto and the beef skewers were unavailable. I ordered the chicken skewers - only one skewer and the chunky chips were undercooked. Overall not impressed - expensive for what you got

JR
Cheshire
1 review
Dined on 25 November 2018
Overall 5food 5service 5ambience 5

Really enjoy our family roast, great food and friendly staff.

AM
Liverpool
1 review
Dined on 15 November 2018
Overall 4food 5service 5ambience 3

Food was lovely. I was upset that i paid £55 up front and only had a set menu. The total of the food and drinks came to £57 but because the drinks wasnt included i had to pay another £10 so it costed me £65 for a £57 meal. Never pay upfront. Apart from that food was amazing

MG
Liverpool
1 review
Dined on 11 November 2018
Overall 4food 4service 5ambience 5

Very nice enjoyable dining with friends.
Food value for money but drinks very overpriced.
A pity we weren't offered a drinks menu as 4 glasses of wine were far more expensive than a bottle of wine.
2 cokes £7. Is ridiculous. Can't imagine wanting to drink anything other than water if I come again

PC
Liverpool
1 review
Dined on 31 October 2018
Overall 5food 5service 5ambience 5

Excellent meal very tastie good value pleasant staff

EH
Liverpool
1 review
Dined on 25 October 2018
Overall 4food 3service 4ambience 3

The choice on the fixed menu is limited if an alternative is available them it should be offered with a credit allowed from the set menu price.
There is no quiet lounge ad the television sets seem to use surround sound so regardless of where you sit the television is predominate.
The rest of the hotel was faultless for the money and would definitely stay again

DH
London
2 reviews
Dined on 14 October 2018
Overall 3food 2service 2ambience 4

Food was ok, but was warm not hot. This spoiled it for my wife.

d
Liverpool
1 review
Dined on 21 September 2018
Overall 3food 1service 4ambience 3

Food was bland no taste
Burger was dry
Was not impressed with the food

SF
Liverpool
1 review
Dined on 9 September 2018
Overall 5food 5service 5ambience 5

Food was amazing. Cooked perfectly. Can’t fault the staff

OT
Liverpool
1 review
Dined on 2 September 2018
Overall 1food 1service 2ambience 1

Food what can I say went for 4 course cavery! Soup cold, other starters to be desired prawn cocktail had skin on it with 2 prawns, salmon had a crust. cavery no veg pudding only thing left apple crumble. Disappointed also put on it was Birthday/Anniversary nothing was mentioned and when I mentioned it got a look of gloom

EM
1 review
Dined on 19 August 2018
Overall 5food 5service 5ambience 5

Great food and choices
Waitress service and was looked after really well.
Would highly recommend

DF
1 review
Dined on 29 July 2018
Overall 4food 4service 5ambience 4

Sunday Carvery was very good, food well presented and well cooked with a good selection, Apple crumble and custard superb. very pleasant staff and very efficient. my only complaint was the price of your drinks over £4 for a pint of shandy ???? I would certainly return but not for drinks.

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