The Frozen Mop
This is our second and both occasion, the process from being met, seated, taking orders and delivery has been spot on. There is good offer of drinks. food has been excellent on both occasions. I would also like to add that it seems that generally there is. Good buzz and patrons seem happy and relaxed.
Super meal as always - steaks excellent and brilliant value for money!
Very good value staff very attentive and helpful Avery carefully chosen menu thank you john floyd
Had a steak that was very fatty. When told the waiter he said We should not have it rare and that he would never recommend that type of steak rare. Which by the way no one recommended which way it should be cooked when ordered. He said he could get another one but it would be the same. He was very matter of fact and not polite. Everyone had finished by the time it came out and he then proceeded to take everyone's plate away making my daughter feel uncomfortable and as though she was eating alone. When I complained he argued with me. He then got the manager who blamed the waiter's manner on where he came from. Did take the steak off the bill. But now we don't want to go back. It was not a enjoyable experience. We have been there many times and now that has spoilt it for us.
Ordered 2x Beef Duo. Menus don't make it clear that this option is for those on a diet as you will only receive one slice of meat unless you ask for more.
This is not a one-off as the same thing happened on our previous visit!
Meat was also very chewy and our second round of drinks never arrived.
Overall Very Dissapointed with the experience and it is highly unlikely we will return.
Lovely food, excellent setting - will be returning asap!
When i did turn up my table wasn't ready and had to wait over 30 mins to get it sorted and with kids was a little bit of a nightmare, not just for me but for the others who had to endure them running riot around the pub!.
Staff behind the bar giving you a run down on how under staffed the establishment was....was tempted at one point to walk out and try the plough down the road
Wonderful atmosphere, very friendly and helpful staff. Good is excellent quality and very reasonably priced.