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Viva Vegas Diner, Bar & Grill

3.1
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82 reviews
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£25 and under
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American
Welcome To The Viva Vegas Diner & Bar
Set on Blackpool’s iconic Golden Mile, the Viva Vegas Diner offers a unique and high quality dining and entertainment experience.

With a delicious menu including all your favourite American diner classics, a live band and distinctive entertainment all brought to you by our hugely talented in-house team, this is an experience you won’t want to miss.

Support Viva Vegas Diner, Bar & Grill during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 82 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.1based on recent ratings
3.2
food
3.2
service
3.3
ambience
3.1
value
Noise · Moderate
51% of people would recommend it to a friend
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AT
AmandaT
1 review
Dined 3 days ago
Overall3food2service4ambience3

Starters were nice. Very disappointed with mains, would have been annoyed to have paid the full normal amount. Toilets were filthy, reported this as we were leaving

OT
OpenTable Diner
Liverpool
1 review
Dined 5 days ago
Overall4food4service4ambience4

Really good portions, food was delicious, friendly staff and lovely authentic feeling diner

RS
RobynS
1 review
Dined 7 days ago
Overall5food5service5ambience5

First time going here, food was absolutely lovely, came here with my partner and we both had the philly dog! Which was yummy and I finished it off with the boozy banana shake! Would definitely recommend and would come again!

AM
AlisonM
1 review
Dined 7 days ago
Overall4food4service4ambience4

First time to eat here and it was brilliant. Booked online due to current covid 19 situation but got tavle no bother, were actually a bit early but were shown to our table service was quick and the food was delicious. Son was a bit disappointed there was no desserts especially for an American dinner but apart for that u would recommend this place

f
frane
1 review
Dined 7 days ago
Overall3food3service3ambience3

Food was ok, fries weren't included with the meals which wasn't clear until the bill arrived, usually fries would be included as standard with a burger. The portions were huge therefore there was quite a bit of food left at the end and we are all big eaters. Burgers were nice, I had a chilli burger which was good but could have done with some cheese. Restaurant was clean and bright, staff friendly and polite.

l
leanneh
Lancashire
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great and fast service they also brought my son birthday cake out and sang happy birthday

R
Review
Liverpool
1 review
Dined on 29 July 2020
Overall1food2service1ambience1

Poor service
Liquid cheese overload
Toilet below standard

K
Kellyn
1 review
Dined on 27 July 2020
Overall1food2service5ambience1

We decided to try this place with our friends and in the end wish we didnt waited a while to be served and then our friends who orderd before us never even recieved there meal total shambles no appology from the manager absolute disgrace and wont be back

LS
LeanneS
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

Amazing experience my children loved it and customer service was excellent recommended to all visiting blackpool

SO
SophieO
1 review
Dined on 26 July 2020
Overall5food5service5ambience5

Arrived a little ahead of our booking but was seated really quickly. Friendly staff, used birthday discount to recieve a free birthday meal as it was on the actual day which was nice. Food was very good and so were drinks. Would recommend to families.

WP
WayneP
1 review
Dined on 25 July 2020
Overall2food3service2ambience3

Firstly when we arrived they had no recollection of our booking , however they did manage to seat us . The table service was very poor, we weren’t given a drinks menu and were rushed into trying to order . The food was nice although the seating booth we were sat in wasn’t the cleanest

LO
LindaO
1 review
Dined on 25 July 2020
Overall4food4service4ambience4

Arrived and told there wasnt a table for us on the system even though I had the text to proce it. People flapped around and then doing us a table. The table next to us was very loud and the toilets stank. This is the 2nd time we have visited, first time was a disaster, this time wasnt mich better

LG
LeeG
1 review
Dined on 25 July 2020
Overall5food5service5ambience5

Very good food and the staff was excellent. I always go back there every time I visit.

CR
ChloeR
1 review
Dined on 24 July 2020
Overall4food2service3ambience2

The bar man Jamie was absolutely amazing he dealt with a busy bar all on his own with no help from any other members of staff which I think is unacceptable as it was so busy but he smashed it regardless. The food overall was poor the halloumi fries were absolutely insane however the mac and cheese was just inedible however I couldn’t be bothered to complain because I didn’t see a manager the whole time I was there however would come for drinks again

KD
KellyD
1 review
Dined on 24 July 2020
Overall5food5service5ambience5

Fantastic food.. Great veggie menu
Amazing friendly staff asked 6/7 times during meal to check all was well..
Very nice
100%reccomend..
First hour in 4 months I've forgotten about covid

S
Smalls
1 review
Dined on 23 July 2020
Overall4food3service4ambience4

Simple American food themed diner. Family friendly, clean environment and friendly waiter staff. Would come again.

TE
TerriE
1 review
Dined on 22 July 2020
Overall2food2service3ambience3

I had high hopes when I visited on Wednesday but unfortunately, I was quite disappointed. Everything felt rushed and the quality of food was really poor for the price we paid (burgers, halloumi fries and chicken strips) Food was missing but we only remembered afterwards (our own fault of course) Table had been cleaned but food crumbs were found on the seats and the floor.

AM
AdamM
1 review
Dined on 22 July 2020
Overall5food5service5ambience5

Amazing food, great service. Would go again without hesitation!

l
louises
1 review
Dined on 21 July 2020
Overall1food1service1ambience1

Guy that served us was nice enough! Food was shocking, pulled pork was like nothing I've ever had,chilli was dry. Food missing and had to wait again for rest..45 minutes to get bill, could have walked out without paying and don't think no one would have noticed. Wasn't even busy..

DS
DavidS
1 review
Dined on 19 July 2020
Overall2food3service1ambience3

Many items not available
Had to cancel items that never arrived-with attitude from staff.

DW
DebbieW
1 review
Dined on 18 July 2020
Overall1food2service1ambience3

When we arrived they were busy turning people away. I started to tell the guy on the desk, table for 5, he quickly jumped in with we're full. He didn't even let me finish my sentence with 'booked for 7.30'. Then we were told the table we booked was occupied and that he would have to find another table. We were left waiting while he disappeared to find a table.
When we sat down we noticed the people they turned away had come in the other door and sat a a free table ordering drinks.
We waited over half an hour for somebody to acknowledge our presence. We placed our order and drinks were delivered quite quickly. We then waited for the food to arrive, before we got our food the waitress came and asked for payment which we thought was a bit strange.
We had finished our drinks and almost gave up on the food, as we had been here for over an hour.
When the food arrived we ordered more drinks which didn't arrive. We asked the same waitress about the drinks and she looked at us blankly and said she would sort them out. They didn't come so we then asked a waiter who did get them for us.
Dare we order a desert!! Well we did and the wait wasn't too bad.
We eventually managed to leave @ 9.45pm (2hours 15mins) not good when you have a 6 year old with you.

GS
GaryS
1 review
Dined on 18 July 2020
Overall4food4service2ambience4

It took too long to be served apart from that very good ⭐️⭐️⭐️⭐️

M
Meghan
1 review
Dined on 18 July 2020
Overall3food3service2ambience4

We had booked in once we arrived they couldn’t find us a table. We sat for a while before someone took our order. Once we had the food we didn’t get given cutlery. The chilli was very dry and didn’t come with any dip for nachos. Toilet floor was very slippy there was no toilet roll in the stalls.

CH
ChrisH
1 review
Dined on 17 July 2020
Overall1food1service1ambience1

Service very slow 1st took 15 minutes to get served then we had eaten our starter and half way through mains before our drinks came (even water)

SH
SimonH
1 review
Dined on 17 July 2020
Overall5food5service5ambience5

Excellent service and lovely food. Very nice evening!

JD
JillianD
1 review
Dined on 11 July 2020
Overall1food1service1ambience1

The food was cold, the burgers were burnt, the manager was very understanding and refunded our meals.

NW
NicolaW
1 review
Dined on 11 July 2020
Overall2food2service2ambience3

Gentleman at front of house was very friendly and we were seated quickly. Unfortunately we waited 25 minutes for service and this is only after we spoke up when a couple on the table next to us (who were seated after us) started to get served. Food arrived reasonably quickly after that although on a previous visit two years ago we remember it being much better quality. We did not see our server again for the rest of us visit.
After finishing our main meal and artificial cleared away in the waiting another 20 or so minutes before we could flag someone down to ask about deserts (we didn’t think we should have got up and walked around the restaurant to find somebody because of Covid regulations).
We then managed to get a different server. Nathan couldn’t have been more helpful he put our order through for our deserts and came back every few minutes apologising to say sorry that we haven’t received them yet. In the end he went and sorted them out himself and bought me a replacement desert as they didn’t actually have what I wanted.in the end he went and sorted them out himself and bought me a replacement desert as they didn’t actually have what I wanted. we really enjoyed our previous visit to Vegas diner but based on this experience we don’t think we will go again.

PH
PoppyH
1 review
Dined on 10 July 2020
Overall1food1service1ambience1

Took 40 minutes to get served/place order, further 40 minutes to get food. Food arrived and it was cold. Claimed it was busy but hardly anyone in there.

d
duffla
London
1 review
Dined on 5 July 2020
Overall4food3service5ambience5

Food was o.k nothing really stood out. I Say it was over priced for what you get. Staff lovely and friendly.
Very clean and bright place.

A
Adam
1 review
Dined on 17 March 2020
Overall1food1service1ambience1

Despite having a reservation it was closed when we arrived without any notice to us

Viva Vegas Diner, Bar & Grill
Responded on 29 June 2020

We are sorry. We did cancel the booking on our system, but unfortunately this doesn't seem to have alerted you. We had to close short notice due to Covid-19 and this was the reason we closed unexpectedly. We hope you can rejoin us when we re-open from this weekend.

Report
R
Rachel
Manchester
1 review
Dined on 16 February 2020
Overall1food1service1ambience1

Absolutely appalling, arrived for my daughters 7th birthday with little people and a birthday cake, to discover the restaurant closed for refurbishment until the 19th February. We had booked weeks before and CONFIRMED the night before, spoke to management who tried to fob us of with high winds forced closure, they clearly hadn't read their own sign. Doesn't matter why they were closed there was no attempt to contact us to let us know. NO APOLOGY, NO FOLLOW UP. Disgusted. Huge thanks to Pizza Hut nearby who took us in and made sure my daughters birthday was fab!

Viva Vegas Diner, Bar & Grill
Responded on 29 June 2020

We are sorry. We did cancel the booking on our system, but unfortunately this doesn't seem to have alerted you. We had to close short notice due to the serious storms in Blackpool that evening for safety reasons and this was the reason we closed unexpectedly. We hope you can rejoin us when we re-open from this weekend.

Report
KP
KellyP
1 review
Dined on 15 February 2020
Overall1food1service1ambience1

We was able to book a table on the 15th feb 2020 and guess what the place was shut. We walked 20mins in the pouring rain along the front in storm Denis for it to be shut and all near by restaurants fully booked due to a convention taking place in Blackpool and it being really busy very disappointed that we was allowed to book a table when it was a closed restaurant

Viva Vegas Diner, Bar & Grill
Responded on 29 June 2020

We are sorry. We did cancel the booking on our system, but unfortunately this doesn't seem to have alerted you. We had to close short notice due to the serious storms in Blackpool that evening for safety reasons and this was the reason we closed unexpectedly. We hope you can rejoin us when we re-open from this weekend.

Report
NT
NickyT
1 review
Dined on 15 February 2020
Overall1food1service1ambience1

Booked a table online for valentines before the show the website let me book it. Got a text message to confirm it. Got there and it was closed.

Viva Vegas Diner, Bar & Grill
Responded on 29 June 2020

We are sorry. We did cancel the booking on our system, but unfortunately this doesn't seem to have alerted you. We had to close short notice due to the serious storms in Blackpool that evening for safety reasons and this was the reason we closed unexpectedly. We hope you can rejoin us when we re-open from this weekend.

Report
m
michelleb
1 review
Dined on 27 December 2019
Overall5food5service5ambience5

Fantastic Time we had food was excellent the lady who served us was most helpful and polite she even brought out our birthday cake and stored it in the kitchen until we were ready for it. excellent service in restraint just need to work on calling customers back when checking reservations. it was my daughters 21st birthday and everyone had a fantastic time 10/10 for food and customer service in restraint thank you it made the 50 mile round trip perfect thank you Viva Vegas bar and grill.

P
Pooly
1 review
Dined on 21 December 2019
Overall1food1service1ambience1

Poor - walked in then walked out. Unattentive staff, poor menu choice and a dirty establishment overall.

Viva Vegas Diner, Bar & Grill
Responded on 28 December 2019

Thanks for your review, but we really cast doubt on our extablishment being classed as 'dirty'. We think you may have reviewed the wrong venue?

Report
ML
MichelleL
1 review
Dined on 22 November 2019
Overall5food5service5ambience5

Friendly and warm welcome xx wonderful food nd drinks xx all round a brilliant visit x

DS
DonnaS
1 review
Dined on 17 November 2019
Overall1food1service2ambience1

Judging by the food we’d ordered we are of the opinion they had ran out of BBQ sauce but failed to tell us therefore food was bland and unpleasant so we didn’t eat it.

LM
LiamM
1 review
Dined on 16 November 2019
Overall2food1service3ambience3

Decent looking resaurant, nice inside, Staff where fine and easy to deal with.

Food is Awful unfortunately.

LM
LesleyM
1 review
Dined on 30 October 2019
Overall2food2service2ambience2

Don’t like the fact u have to join a queue at the bar to order your meals and also having to pay your bill up front is not normal in a restaurant
Our food took ages to arrive, when it did it come it was only lukewarm and there seemed to be no staff around to complain to & if we hadn’t paid the bill upfront we would have probably got up & left
Overall we were not very impressed and will not be returning AGAIN !!!!

MP
MissPop
1 review
Dined on 28 October 2019
Overall2food2service1ambience2

Despite booking well in advance and it being quite, our food took 55 minutes to arrive. It was an overpriced McDonald’s at best. We booked here because it promised an experience but the atmosphere was no existent. Very disappointed and won’t be going again.

FAQs

Viva Vegas Diner, Bar & Grill does offer delivery in partnership with Deliveroo and Uber Eats. Viva Vegas Diner, Bar & Grill also offers takeaway which you can order by calling the restaurant at 01253 297297 x2.

Viva Vegas Diner, Bar & Grill is rated 3.1 stars by 82 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.