Water Tower Grill & Bar
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Proof of vaccination required to dine indoors
The meal that we had was very tasty and very well done. I had the surf and turf and my husband had the 6 oz Filet Mignon. The meat was cooked the way we like it and it was very tender. Everything else was very good as well. I had the apple crisp which was to die for and just the right size. He had the Chocolate Lava Cake which was also good. Altogether it was a very pleasant experience and I would recommend this restaurant any time. I will also be coming back to try other dishes.
I made a reservation a week before for 7. Arrived to find it was on the top floor. Supposed to be lounge. Table was set with high stools and one in party was handicapped so was not good. The hostess didn’t get her name did a great job to move us back to lounge and had to put three tables together. was ok but would have liked round table.
5 out of seven meals were very good. The other two were fish and chips. Not really beer battered and fluffy. Service was excellent!
Guests were from Ontario and loved the view.
Food and service was excellent
There was some chaos while the fire alarm was going and many evacuated but our side was told to remain. Due to this chaos, service was very slow. Took nearly an hour to get food. Food was good but I’ve had better fish and chips ( fish was a bit dry/overdone). Overall it was good and I may go again if ever in Lethbridge again. From Vancouver.
7 people for dinner, due to fire alarm things were delayed which was understandable but the last meal came out 10 minutes after the first meal was brought out, had to ask for steak knives and the came out when we were half way through dinner, tables around us were being looked after by our waitress and we asked for more hot water for a tea and approx 25 later the waitress started clearing table and asked if we wanted dessert menus totally forgot about hot water we felt our service was very poor and waitress was more interested in tables around us, we were there for a birthday dinner and left disappointed
As a special event it was excellent for ambiance food and service as well as value. Booking the reservation was easy.
Thank you all systems working!!! These days it felt Fantastic!!
Made a reservation for the top floor. They put us in a dank corner on the pub level.
Salmon was waaaaay overcooked.
Our waitress was awesome.
Wait time was a little long. Could have used some bread at the table but still an enjoyable meal with great service.
After we were seated it took a bit longer then necessary for someone to wait on us but they apologized and after the initial wait the service was great. Our meals were delicious. We were quite happy we decided to dine here
The inside is beautiful! It was very busy and the waitor was very kind. The food was amazing!
We will be back. The view was fantastic
The food was excellent.
Unfortunately it seems we were forgotten on our arrival. 20 minutes to get a drink order. So we ordered food at the same time. Got our drinks in 10 minutes. And then an hour to get our food.
Very friendly staff. Fast service, and the food was excellent!! We were very pleased with everything...highly reccommend to all!!
Secret, yet one of the best vegetarian menus in the city that speaks to their unique culinary experience well beyond southern Alberta.
Good food, great service 😁
Our server Dawn was excellent
First time there since the change over. Great value and nice choices on menu. Makes it easier when you have kids to have some regular choices.
Service was fabulous. Waitress was absolutely wonderful.
We sat on stools by high tables and ouch, screws dug into bottoms painfully.
Didn’t know my reservation was in the lounge. It’s either not clear when booking or I didn’t pay attention. Cool views. Food was good. The seat was a little uncomfortable.
As we had a table of five we were seated toward the center of the room..we felt we had to talk louder to be heard over the people around us, then felt we were being stared at for talking too loud!!
We waiting over a hour for our food, and when it came the bun on two of our burgers where soggy. I totally understand it gets busy but just wasn’t overly impressed which is unfortunate. The waitress did the best she could! :)
There was some sort of mix up with servers and tables so after the hostess sat us we waited over 10 minutes to have anyone come and talk to us & that was after I grabbed a passing by server and asked if we had a server. Ordering alcohol seemed to take forever. Took well over 15 minutes from the time my hubby ordered a pint of beer until it got to our table. We had both forgotten he had ordered it by the time it came to our table. Other times we ordered drinks it was 5-10 mins before they were brought to us.
I love the Water Tower Grill!!!! Every time I go there i am floored by the excellent service. The menu is incredible, diverse, and has some excellent options for diet restrictions.
The hostess/manager in the pub managed to find a table for our party even though we added an extra person. The staff went out of their way to accommodate us and were very personable and professional.
The food is good at reasonable prices. Very friendly staff
We took my brother to the Tower for his birthday. There was four of us and all meals were delicious. Two corned beef sandwiches, beef dip and Cobb salad. Service was excellent. They brought my brother a dessert menu and he got to choose a complimentary dessert for his birthday. Would definitely recommend!
Excellent service from Ryan. We really enjoyed our evening out!
Portions are a bit small but delicious.
Our waitress Dawn was outstanding
Very pleased every time we go here. Exceptional service and the food + drinks are delicious. Would recommend to anyone!
Great service and food. View is always amazing, even on a cloudy day when you can’t see the mountains.
I booked online and expected it was in the dining room.
Was initially disappointed to be re-directed to the lounge, but as it turned out. We liked the chairs and view better! The portion sizes surprised us and quality of food awesome. It did get loud but that is the flooring everything bounces off. Overall, wonferful experience for a special night out.
Wonderful , except for the cranky couple , sitting by us:( They complained about everything. Some people can ruin what was an excellent meal♥️
Amazing food. The schnitzel was really good as was the shareable poutine that my kids both devoured.
Short staffed.. waiter was great despite the challenges he faced. Took an hour and half to get our food. Good thing we wanted to visit with our guests.
I think last night was an exceptionally challenging evening. Not sure what was the problem. It took 3 hours for us to finish our meal. Meals took 1 hour to prepare. Waited again 45 minutes for dessert. We will be back but hope this is a one time occasion.
Great great service loved the food. Best burger ever
Great food, definitely try the bacon wrapped pierogies. Service was fast and courteous
Ambience is nice; the service was great. I ordered the beef dip; it was generally inedible the beef was so tough. My partner's club house sandwich was good but his coffee was both cold and rather awful. Probably worth another visit, but cautiously.
Great service, great view. Food taste was awesome. Presentation awesome. Portions are on the lighter side for price. All in all great place highly recommended.
Everything was great.
When booking online it states high table is the lounge and standard seating is the restaurant ! We booked standard, arrive at the restaurant and are rudely greeted after servers moments to be told we were in the lounge ! Steak was ordered medium rare , was well done , as soon as it was cut and our waitress asked how things were she noticed my steak and said I’m sorry I’ll see what I can do! I’m not the one to complain and nothing was done about it but tipped my usual 25% on our 340$ bill and won’t be back anytime soon !
Water Tower Grill & Bar is rated 4.1 stars by 871 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.