White Castle- Lynbrook, L.I.
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Valentine's Day 2019 was nothing to compared to 2017. Valentine's Day this year was too crowded too long of a wait for your reservation too long of a wait for your food not enough room for the amount of people that had reservations people with taking too long and talking up the tables people who are rude staff was okay but they were not coordinated for the amount of people that came into that size restaurant since you changed it and renovated it's too small. No perks no dessert no extras no nothing
We had 7:00 reservations, weren’t seated until 7:40 and the food took 40 minutes to be served. We have been last 8 years without an issue, but this time wait was too too long. The service was ok but waitresses kept apologizing for the delay.
We go there all the time after a night out lol. They really went out of their way to make it fun and festive. The service was excellent even though it got crowded and a little hectic.
Not recommended on Holiday. Waited to be seated 45 min. after arrival of 6:05 pm for 6:15 seating. They were totally unorganized after they stated they do this every year. Had 1 person seated in large booth, waiting for family/friends. They arrived 1 hr later. They sat us down, drink order taken, they came back after 20 min. to take food order. We received food at 7:50 pm. No condiments, food was cold, hash potato nibblers were rancid, cooked in old oil, could not eat. Before we were finished eating, they asked us to give up the table, they had others to seat. We told them we were still eating, and they did not do so much for us as were waiting all that time. Waitress gave us a dirty look, charged us for hash potatoes , short chained us $10. from check. We waited a long time to have Valentine's Day at White Castle, but never again. Not worth anything, totally not an enjoyable evening!!!!
Feb 14 valentine day it was awsome I waited years to get a reservation and final did it was worth the wait I love White Castle thank you