With Yah-So we knew we wanted to capture the all inclusive style service and bring the best of Jamaica to London’s doorstep.
We feel Yah-So will be the first of its kind to truly reflect the addictive atmosphere, vibrant food and hospitable service you are guaranteed to receive in Jamaica
We found the food quality great, loved the pan-fried sea bass and mac cheese but the drinks are overpriced. They charge £2 for a glass of filtered water and £9 for a cocktail. It was great to receive our food within 25 minutes but we found some of the staff were rude.
Food is amazing... cocktails is delicious and the staff are welcoming
Amazing food, drinks and service! The lobster was so delicious. Can’t wait to go back. Rajab the barman was so friendly and nice!
The very start was a little confusing, the initial staff not showing us where to go, but another, better member of staff handled us very well...
Great food, but the service was slow. Staff were very friendly and helpful, they just need more of them!
Food is all ways good, however the service is so poor. Service is very slow, staff all ways seem to be wasting time and they need to work on how they speak to customers and show their annoyance. The food is the only reason why I go once in a while and tolerate the service.
Thank you so much Yah-So for making my friends birthday such a great experience. From the service to the really tasty food I cannot fault much at all. The ambience was awesome and the birthday song with the hand drum was brilliant. I had a meatless dish which was beautifully presented and tasted great, I was also very full. The wait for the food was an issue for my guests but to be honest if I had to wait for food that is cooked well then it’s worth it. I’ll be back.
Pleasant staff, clean, tidy environment...
food was amazing and girls who sang happy birthday with the drums to my mums were amazing... would definitely recommend this restaurant... it’s very family friendly...
I have been here a few times now. My reason for returning is the food is good when it comes and its is conveniently located for me. I would not advise anyone to come here too hungry because the wait for food is terrible. Tips: Order your drinks directly from the bar - Do not place you drinks order with the waitress. It will take a very long time to arrive and comes with errors. I have to order for my kids as soon as I arrive or they will absolutely lose it having to wait so long for their food. I waited 45 mins for them to provide some crayons and a photocopied activity sheet for my son to occupy himself. Starters and Mains will arrive together - not ideal, you literally have to prompt the staff to check if your food is ready. I wouldn't advise bringing children. The children's menu is basic and they do not provide a milk free option dessert which meant my Son who has a cows milk allergy could not have a dessert. They prioritize takeaway orders before the actual people in the restaurant. Staff had the cheek to tell me I was the only one with a problem about the long wait and incorrect orders. Every diner in the restaurant complained about the service. No manager around to take the wrath of customers, so you had the poor little bar staff and waitresses trying to deal with complaints. The staff need more training they look tired and drained and the restaurant was not even half full.
My husbands birthday celebration was ruined he was so upset he just wanted to leave. Staffs response consisted of " I am sorry you feel this way" :(
Fourth time at this restaurant
Food is faultless, i wish i could visit at least once a week
Terrible. Waited 2.5 + hours for food. Food was terrible when it finally came.
Second visit. Same great food and drinks. My party was late but Yah-So staff was still able to accommodate us, so thank you. Will definitely come back.
Terrible customer service from management, who speaks to customers in a very aggressive and disrespectful way if they have any concerns about the food/drink. food is re-heated not cooked fresh and very mediocre. Cocktails are rubbish. Waste of money.
Food was fantastic and service was great. Went for lunch on a Friday
Lovely restaurant with great tasting food and cocktails. The staff were very friendly and helpful. They made the evening very special
Highly recommended. Food presentation excellent. Service could be a little quicker, but it was definitely worth the wait.
I really enjoyed the meal. The food was amazing and really reasonably priced. The staff were really friendly. My only gripes were that our table was not ready for our arrival so instead of having a table at the front of the restaurant we were really far at the back. The service could have been a lot faster as we waited quite a long time for our orders to be taken and waited quite long for a drink orders. Despite this the meal was still amazing and I will be dining there again.
Will take seats inside next time.
Great place. Great food.
Good cocktails. Service was slow had to wait a while for food to arrive. Ribs starter took the longest. We all are starters and my Mother's rib came when our mains was arriving. Patrick was very attentive and keep checking to see how long our food would be. Oxtail was excellent. Curry goat not so good. Chicken wings and prawns was fantastic in flavour. Would recommend a visit to this restaurant.
Father’s Day dinner.
First time here for a meal. Food was excellent. Service slow( I believe it was down to being short staffed). Staff were friendly.
I would definitely go back.
First time at yahso, I have always drove past the restaurant and wondered what the food is like, I had finally gone to the restaurant on Fathers Day! Food is lovely although service is slow the food made up for that so I did not mind waiting! Yahso is going to be my go to restaurant from now on loved it!!
Great food bit of long waiting time for food. But exceptional customer service friendly faces with smiles and accommodating. Excellent value for money the cocktails were amazing also.
When arrived the waitress greeted us well. The manager was very rude to the waitress because she seated us in area that was suitable for my pram but the manager wasnt happy and told her off. They only had 1 kids menu in the whole restaurant. My main was cold, waited a hour for our cocktail, and 45min for my daughters dessert. We finished our meal at 2:30 and my daughter dessert arrived at 3:10 at 3:15 we was told by the waitress to hurry up and finished as they had there 3pm booking. I was really upset by this so my husband asked for the bill. 3:20 the manager came over and asked if we could also hurry up but we were still waiting for the bill which was presented at 3:35.
I find this very unprofessional and my husband did not enjoy his father day meal I didn't even get a chance to complain as my husband just wanted to leave.
We had to wait a long time for our order and the starter and main came together which was unsatisfactory. The food and drinks are of excellent quality. The atmosphere and decor are very nice. I would come again and recommend friends and family. Just make sure you are not starving when you go and you will be alright.
Good food and ambience.
The decor is authentic and loved the theme throughout.
They need to improve customer experience despite the food being ok the experience was not good due to poor customer service.
It was a
Nice night for my friends and I to meet up .
This is going to be conflicting, the food was nice apart from unripped not cooked properly plantains being served and having to wait over an hour for our drinks. There's a long wait for food but its worth it (minus the plantains) drinks are nice when they eventually make them and some of the staff are nice except one, no hospitality skills what so ever.
Great food and cocktails, staff very accommodating - just a shame the service is so slow to start with and starters arrive with the mains. Would have been nice to space these out
Great service food was lovely however the rice & peas doesn't taste like the traditional style I'm used too lastly the cocktails were amazing
The decor and food are great!
The service is something that needs a lot of work on though. One of the waitresses was lovely, the one with the doo-rag had a pleasant manner and always smiled. The other two....it was hard to get a smile out of them. That whole notion of being too good to serve came across which is a big downfall with Caribbean restaurants. If you're in the serving industry then don't appear as though you're too good to serve the people who are paying good money. No other cuisine do you get this type of service and it's a shame. I always try to support my own, but when you're presented with a sour face, it does not entice you to return although this is my second visit to this restaurant.
We visited with my cousin on the Sunday before the end of May bank holiday and it was busy. However, the waitress missed off one of the starters and then for the fish platter, was disappointingly told, they didn't have any prawns. As we were leaving, 3 ladies were quite upset at the length of time they had to wait to get served. They said they had been waiting for an hour just for their starter!
Don't turn up to this restaurant hungry! The food is good but be prepared to wait to get it. Typical again....and seriously wish this sort of thing can and needs to be improved!
This would be my 5th visit here, and for the first time, we were seated with drinks and food all within one hour! Considering it’s usually taken 1 hr to get drinks and another hour to get food... I was in shock and pleasantly surprised his was happening so fast! The food is always amazing, well the fish is, not a fan of mac cheese, but my family enjoyed oxtail, chicken wings, prawns and jerk and all stated they loved it too! Very good rum cocktails, very strong just how I like! Overall including our waitress for the night I’d give you 71/2 out of 10!
To save waiting times go dine in the week!
A real taste of Jamaica! Food was lovely, staff friendly, rum punch delicious. The atmosphere is cool and chilled aided by the fabulous music choice. Will definitely return!
If you do not mind waiting for over 1 hour and 30mins for your food then go for it. Or simply eat to line your stomach before you go.
Make sure to also order all your drinks for the evening because you will not be asked if you would like another drink after that.
Despite this, I cannot fault the food that was served- delicious. And the cocktails- amazing!
Once the service improves - this will just enhance the whole experience :)
Food delicious , wait time for food was waayyy to long
Food and drink is nice. Very slow service. Waited 20 minutes to take our order and another 15 min to get our drinks which let's them down. Please improve service as the food is great
Great place to visit love the food the staff very friendly
Good food and great cocktails! Can't complain, I will definitely be going again
Every time we go to Yahso we have great food and a great atmosphere. This time the food was even better. The chef has given the sides a twist. The yam mash was awesome. Can't wait go back again!!!
Food is always fresh, great atmosphere and amazing staff. Waiting times have also improved. Lovely place to go with the family or with a loved one.