Firstly, the food is very good. Unfortunately, the abysmal service ruins any opportunity to enjoy the food. We made our reservation on Open Table, which apparently matters nothing to the operators since they didn’t ask about it. We ordered our food from a very interesting menu, including a burger made of Wagu beef which was delicious. But before I could enjoy it, our waitress spilled my wife’s drink in my lap, soaking my pants, underwear, and socks. Now the poor waitress was aghast, and apologized profusely, but as I sat within feet of the front door soaked to the core, no managerial type ever appeared. Our food arrived fairly promptly, but my ten year old son had to wait until we were waiting for the check before the milkshake he had ordered arrived. For all our trouble, the establishment credited us nothing, and when I protested to the server gleefully taking my AmEx, we were credited the Prosecco spilt in my lap. Truly bad form and poor management. Maybe better as a take out or delivery. Not yet ready to be a real restaurant.
Fast service and good food. Good portion too. Only downside was a little too loud.
Everything was very nice, only downside is I ordered the tofu burger and there was hardly any tofu in there.
Yen Burger was a nice, quick pre-theatre dinner. Food was ok, we thought the sides were better than the burgers which were a tad overcooked. Not sure I'd rush back but also wouldn't actively avoid it, just would rather go GBK or similar.
Great burgers, superb fries. Good value for the location. Very loud!!!
We had a wonderful time at Yen Burger. The food was incredible- we had the wagyu beef burgers and chicken wings. The chips are particularly good and cocktails are fab. Would thoroughly recommend this restaurant and I’ll be returning soon!
Visited with a friend and loved it. Great atmosphere and super cute dining area downstairs with a great cocktail bar. Amazing friendly service from the minute we walked in. Delicious interesting cocktails both alcoholic and non. Food was great and way more interesting than a standard burger joint. Great for casual dining or for an intimate date. Will visit again.
Food was too salty, when the waiter asked how the food was, this was fed back. The waiter didn't really give a response (clearly wasn't expecting any actual feedback from us). Noise levels were far too loud.
Loved the vibe of the restaurant, the food was amazing, the decor was unbelievable, the service was incredible, all round a great experience 😊
Delicious food, cool restaurant. Would definitely go there again
Absolutely fantastic experience here for my husband’s birthday. The staff were so friendly and charming. Made a proper fuss of him and got the whole restaurant singing happy birthday :) More importantly the burgers were delicious, fries great, halloumi very tasty and even with several bottles of prosecco it came to £30 a head. 100% recommend and will be returning. Thanks for a great night!