Zaks - Mousehold

4.8
812 reviews
£25 and under
American
In 1976 local musician and entrepreneur Harvey Platt had the idea to bring a slice of America to Norwich after working for and with the American war machine in South East Asia and a later visit to San Francisco to meeting up with former musician buddies.
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).
We can't wait to welcome you

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 812 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.9
service
4.6
ambience
4.7
value
Noise · Moderate
98% of people would recommend it to a friend
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CA
CathA
1 review
Dined on 3 January 2021
Overall5food5service5ambience5

Amazing burgers, the only ones I will eat and exactly as I was expecting with the real Zaks flavour. A friendly and helpful lady called to take our order for us to collect. This was a really smooth process and collection was easy. It felt very safe and was done within all covid guidelines. Can't wait til we're able to order again when Zaks reopens.

Zaks - Mousehold
Responded on 7 January 2021

Thank you so much Cath so glad you enjoyed your takeaway 😍

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IR
IsabelR
1 review
Dined on 3 January 2021
Overall5food5service5ambience5

Second time we've ordered takeaway during lockdown and still waiting for a bad experience. Delicious burgers, brilliant vegan versions too, friendly efficient service. Can't wait till you're back!

Zaks - Mousehold
Responded on 7 January 2021

Thank you so much Isabel 😍

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HT
HelenT
1 review
Dined on 3 January 2021
Overall5food5service5ambience5

Fantastic takeaway food & great service. The burger was amazing!!

Zaks - Mousehold
Responded on 7 January 2021

Thanks Helen! 😍

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OT
OpenTable Diner
Norfolk
2 reviews
Dined on 3 January 2021
Overall5food5service5ambience5

A takeaway for our daughter’s birthday. Easy to order, quick collection and tasty food.

Zaks - Mousehold
Responded on 7 January 2021

Thank you so much guys glad you enjoyed 😊

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A
Amyp
Norfolk
1 review
Dined on 3 January 2021
Overall5food5service5ambience5

Yummy food as always and great service on the takeaway option

Zaks - Mousehold
Responded on 7 January 2021

Thanks so much for your support Amy 😊

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GH
GeorgiaH
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Considering it was a takeaway meal was great HOT food (hard to come by when picking up) and absolutely scrummy!! The staff were great on the phone and in the restaurant, will return for sure!

Zaks - Mousehold
Responded on 4 January 2021

Thanks so much Georgia 😊

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s
vipsingram
Norfolk
14 reviews
Dined on 2 January 2021
Overall5food5service5ambience5

Awesome as always - we’re going to miss our weekly Zaks fix, looking forward to seeing you open again soon.
Stay safe 🍻

Zaks - Mousehold
Responded on 7 January 2021

Thank you so much! See you again soon 😊

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CS
CraigS
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Fantastic service, fantastic food, well organised takeaway service. Still my favourite

Zaks - Mousehold
Responded on 4 January 2021

Thanks Craig so great to hear 😊

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EB
EveB
Norfolk
7 reviews
Dined on 2 January 2021
Overall5food5service5ambience5

Another great takeaway from Zak’s. Good food and friendly staff. Thanks 😊

Zaks - Mousehold
Responded on 7 January 2021

Thank you so much Eve! 😊

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P
Paula
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Really appreciate being able to order food to take away during the pandemic.

Zaks - Mousehold
Responded on 4 January 2021

Thanks for your support Paula 😊

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PT
PatrickT
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Take away. Excellent service. Food excellent. Takeaway service excellent

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much Patrick glad you enjoyed your takeaway 😊

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LM
LaurenM
Oxford
1 review
Dined on 1 January 2021
Overall5food5service5ambience5

Bearing in mind we decided to order an hour before we collected. The service was so prompt. The food was freshly made in front of my husband who was waiting to collect but not a long wait. It was still piping hot after a 20 minute journey home. The food was amazing just like it is in the restaurant well worth it.

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much Lauren so glad you enjoyed your takeaway 😊

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AF
AlisonF
Norfolk
2 reviews
Dined on 1 January 2021
Overall5food5service5ambience5

Takeaway service excellent as usual. Food was tasty and we thoroughly enjoyed it.
Don't tend to get a takeaway regularly so this was a real treat.

Zaks - Mousehold
Responded on 4 January 2021

Thanks so much Alison 😊

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ST
STDGFT
Norfolk
2 reviews
Dined on 1 January 2021
Overall5food5service5ambience5

Fantastic food as always.
over 40 years we have used this restaurant and have always been greeted with by a warm friendly face with fantastic service.

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your continued support ❤😊

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SH
SueH
Norfolk
2 reviews
Dined on 31 December 2020
Overall4food5service4ambience4

Great food as usual! We all love Zak’s Meals very tasty

Zaks - Mousehold
Responded on 4 January 2021

Thanks Sue glad you all enjoyed your takeaway 😊

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DP
DeanP
Norfolk
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

Excellent food the wings are awsome great service and very reasonably priced, we all.enjoyex our food and will be using zaks again.

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your support glad you enjoyed your takeaway 😍

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JF
JoFxx
Norfolk
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

Amazing food and service as always and very well organised during covid

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much 😊

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B
Burger
Norfolk
2 reviews
Dined on 31 December 2020
Overall5food5service4ambience3

Absolutely lovely meal, got it as takeaway due to Covid restrictions. This worked very well

Zaks - Mousehold
Responded on 4 January 2021

Thanks so much! 😊

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SS
SSTR25
Norfolk
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

Had a takeaway zaks, and it was amazing. We always receive wonderful service when dining in, and we were just as impressed with their takeaway service. Food was packed well, and everything was still warm when I got home! Will definitely be ordering again!

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your support glad to hear you enjoyed your takeaway 😍

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IC
IanC
Norfolk
3 reviews
Dined on 31 December 2020
Overall4food5service4ambience3

Very good 😊😊😊😊😊😀😊😊😊😊😊😊😊😊😊😀😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Zaks - Mousehold
Responded on 4 January 2021

Thank you 😊😍😊😍😊😍😊😍😊😍

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S
Sluckyluck
Norfolk
2 reviews
Dined on 31 December 2020
Overall5food5service5ambience5

I would always recommend Zaks it’s top of my list whether at mousehold restaurant or a take away from there.

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much 😍

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OT
OpenTable Diner
Norfolk
1 review
Dined on 31 December 2020
Overall4food5service5ambience4

Superb food as always!

Zaks - Mousehold
Responded on 4 January 2021

Thank you! 😍

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D
vipDacko
Norfolk
28 reviews
Dined on 31 December 2020
Overall5food5service5ambience5

We Had a great Family Takeaway on New Year’s Eve , food was amazing as usual , we sincerely would like to Thank all the Staff and Management of Zaks for the last year and what a year it’s been ,
Let’s hope 2021 will bring better Times Happy New Year 🥳 😍👍😎❤️The Dacks❤️

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your continued support guys ❤ Great to hear you enjoyed, Happy New Year 😊

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OD
OliverD
New York Area
2 reviews
Dined on 30 December 2020
Overall5food5service5ambience5

Great food and service.
Booked the time slot, ordered and it was ready to collect at the time, food was excellent

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much Oliver great to hear you enjoyed your takeaway 😊

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SH
SHhhh
1 review
Dined on 29 December 2020
Overall5food5service5ambience5

Fab as usual - have been regulars since 1988 - can’t beat Zaks xx

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much 😍

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EK
EmmaK
Norfolk
2 reviews
Dined on 28 December 2020
Overall5food5service5ambience5

Really easy to organise click & collect service. Polite staff and lovely food as always. The collection was smooth & on time, I was in & out in seconds!

Zaks - Mousehold
Responded on 4 January 2021

Thanks so much for your support Emma! 😊

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HJ
HannahJ
1 review
Dined on 28 December 2020
Overall5food5service5ambience5

Lovely food as always! We are both coeliac (gluten free) and it is not a problem for them. Friendly staff and the building is stunning - especially in the evening when it is all lit up! Very organised and quick and we felt COVID safe!

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your support Hannah glad you enjoyed your meals 😊

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TM
TheMissus
Norfolk
1 review
Dined on 28 December 2020
Overall5food5service5ambience5

This was our first takeaway Zaks and it tasted just as good as eating inside. I had a C&B vegan burger was was so good, highly recommended. We over ordered on the fries as they were separate to the meals, one bag of fries can easily feed 2 people.

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much for your support so glad you enjoyed your first takeaway 😊

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VJ
VicJan
Norfolk
1 review
Dined on 28 December 2020
Overall5food5service5ambience5

We collected our food as we are currently tier 4. As always good was amazing and so much of it. Such a good price for the amount of food and quality. Always recommend Zaks

Zaks - Mousehold
Responded on 4 January 2021

Thank you so much so glad you enjoyed your takeaway 😊

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GS
GaryS
Norfolk
3 reviews
Dined on 28 December 2020
Overall5food5service5ambience5

Great service from taking my order to collection.
Thank you

Zaks - Mousehold
Responded on 30 December 2020

Thank you for your support Gary 😊

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D
David
Norfolk
1 review
Dined on 27 December 2020
Overall5food5service5ambience5

Food was great. Service just as good. Love the place!

Zaks - Mousehold
Responded on 30 December 2020

Thank you 😊

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KH
KathH
Norfolk
4 reviews
Dined on 24 December 2020
Overall5food5service5ambience5

What can I say? Very tasty burgers 😋
Great food and service as always x

Zaks - Mousehold
Responded on 30 December 2020

Thank you so much 😊

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JH
JulieH
Norfolk
1 review
Dined on 24 December 2020
Overall5food5service5ambience5

Best burgers, friendly staff, fun surroundings. A Norwich institution back to it’s best.

Zaks - Mousehold
Responded on 30 December 2020

Thank you Julie so glad you enjoyed your visit 😊

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F
Frosty1984
Norfolk
1 review
Dined on 24 December 2020
Overall5food5service5ambience5

If me and my family had our way we would live in zaks...we cant have enough if it...very friendly place and the food is lovely...:)...🍺

Zaks - Mousehold
Responded on 30 December 2020

Love this! 😂😍 Thanks so much guys!

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k
katherinec
1 review
Dined on 22 December 2020
Overall5food5service5ambience4

Lovely food, great atmosphere and good value. Would recommend!

Zaks - Mousehold
Responded on 30 December 2020

Thank you so much 😊

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KS
KarenS
Norfolk
3 reviews
Dined on 22 December 2020
Overall5food5service5ambience5

Classic Zaks, thanks we’ll be back, great burgers and dogs, highly recommended

Zaks - Mousehold
Responded on 30 December 2020

Thanks Karen! Glad you enjoyed 😊

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JC
JaneC
Norfolk
1 review
Dined on 21 December 2020
Overall5food5service5ambience5

Have been visiting Zaks for nearly 40 years always great

Zaks - Mousehold
Responded on 30 December 2020

Thanks Jane 😊

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J
Jodiec
Norfolk
1 review
Dined on 20 December 2020
Overall5food5service5ambience5

Food amazing as always, staff friendly and helpful, we felt it was a very safe place to eat , very clean and will definitely be coming back again.

Zaks - Mousehold
Responded on 22 December 2020

Thank you so much Jodie look forward to seeing you again soon 😊

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KB
KirstyB
Norfolk
1 review
Dined on 20 December 2020
Overall5food5service5ambience5

Great first time, thoroughly enjoyed it and we would visit again

Zaks - Mousehold
Responded on 22 December 2020

Thanks so much Kirsty so great to hear you enjoyed your first visit! Hope to see you again soon 😊

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SR
SharonR
1 review
Dined on 19 December 2020
Overall5food5service5ambience5

I have been going here for the last 25 years and still love it. It’s relaxed and casual, staff are always friendly and attentive. The food is lush with a great variety and I never know what to have until I order! Will be going back as soon as we are allowed.

Zaks - Mousehold
Responded on 22 December 2020

Thanks Sharon! Great to hear 😊

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FAQs

Zaks - Mousehold offers takeaway which you can order by calling the restaurant at 01603 427016.

Zaks - Mousehold is rated 4.8 stars by 812 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.