Zaks - Mousehold
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).
We can't wait to welcome you
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Zaks chilli, diced Spanish onions & Monterey Jack cheese
with or without cheese (vegetarian option available) served with fries or curlies
great burgers both meat and vegetarian, lovely crispy curly fries but rather a lot. loved the deep fried pickles. The milkshakes should be a bit bigger
Thank you for your feedback so glad you enjoyed 😊
Very pleasant evening at Zak’s Mousehold. Food was nice. Drinks a little pricey. Good company. Friendly staff. Good music being played.
Thank you! So glad you enjoyed your evening 😊
Great meal with family …..
Thank you so much! 😊
As always a wonderful meal and super friendly efficient staff xx😍🎉
Thank you so much! So glad you enjoyed 😍
Excellent meal and service as always from Zak’s, mine and my son’s favourite burger place to eat.
Thank you so much so great to hear! 😍
Great food, friendly staff! My go to restaurant! Thanks guys!
Thank you so much so great to hear! 😍
Waitress very polite and efficient thank you, enjoyable lunch
Thanks Kerry so glad you enjoyed your lunch 😊
Servers couldn’t help enough. Excellent service.
Thank you so much! So glad you enjoyed 😊
Efficient and friendly service. Food delicious and portions very big. Would recommend a visit.
Thank you so much Nicki glad you enjoyed your visit! 😊
Service was great, friendly & attentive. Food was amazing as always! Best veggie menu in Norwich.
Amazing thank you so much Kerry! So great to hear! 😍
Couldn't fault it, lovely location, atmosphere and food. Service was good. Thankyou for a great night out.
Amazing thank you so much!! 😍
Perfect service. Perfect food. The parking on the other hand really very difficult to do. We waited 10 minutes for a space to become available as anywhere else we would’ve parked we would’ve blocked people in
Thank you so much Chelsea for taking the time to leave us a review, really sorry about the car park unfortunately this is owned by the council so out of our jurisdiction, glad you enjoyed your meal 😊
Nice food, reasonable pricing, enjoyed the cocktails, staff were polite, only downside was we were sitting under the air con and got quite cold half way through our dinner however we understood the staff may have been warm doing their job. Thank you for a nice meal
Thanks Nicole great to hear you enjoyed your meal 😊
Great as usual. 2 items out of a party of 3 were wrong. To be fair they sorted them very quickly which is great.
Great food, big portions and great selection of drinks makes this a regular casual eating place for us.
Thanks Paul, really sorry for the error but glad it was all resolved for you and you still enjoyed 😊
Visited on a Saturday @4pm, 3 adults and 3 children.
Children were given pens and puzzle sheets which kept them occupied. Children’s meals and desserts are very well priced and very generous portions as well.
We all enjoyed our meals and also the Norwich brewed Redwell.
Toilets are spotlessly clean.
The only reason I didn’t give full stars was we had to ask for coffee’s to be exchanged as were not very hot but other than that would definitely come again and would recommend to other family and friends.
Thank you so much for your review glad you enjoyed your visit 😊
Best American diner restaurant in Norfolk. Amazing food with great service every time
Thank you so much! So great to hear 😍
service speedy and polite, good portions - tasted great.
good value, nice and quiet as mid afternoon.
one item missed off order, when i asked for it - it was supplied
and knocked off the bill - can't say fairer than that.
favorite place to eat. -
Thank you so much so glad you enjoyed your meal, sorry to hear of the error but glad all resolved for you 😊
Great service and great food. The food did take a little while to come, but it was busy so to be expected.
Thanks Tom sorry about the wait but glad you still enjoyed 😊
Lovely food and the staff were very friendly, did not catch their names but two members made the evening very pleasant.
Thank you so much so glad you enjoyed your evening 😍
Food was good as always, staff were amazing, really made our night.
Thank you so much so glad you enjoyed! 😍
Amazing food, plenty of options, great service from all staff members & amazing value. Was hoping there was a spotify playlist we could have as the music was brilliant!
Thank you Hannah so glad you enjoyed! Our music playlist is created the old fashioned way sorry! 😊
Service was excellent, big variety of choices but if you’re an allergy sufferer it’s abit disappointing to see that they don’t offer anything in the way of substitutes. No seedless buns, cross contamination means that almost everything is off the menu, which for a restaurant today I find abit shocking as everywhere caters for allergy sufferers and offers alternatives! Other than that, great place, great vibes, just a shame about the allergy catering
Thank you for your feedback Daniel and sorry to hear if your options weren't fully explained to you, we are able to cook many dishes separately to avoid cross contamination depending on your allergy and we do have an alternative seedless gluten free bun, again this may or may not be suitable depending on your allergy. If you'd like to get in touch please DM us and we can guide you through all menu options that we can adapt to make suitable for you, many thanks
Food and service was lovely, the food took a little while to come but not too long! Will keep coming back, Zak’s is a go to for us.
Thanks Alice so glad you enjoyed 😊
Was abit disappointed. I’ve been a few times before and it’s been lovely but this time some of the food was brought out together and one order wasn’t right.
Thank you for your comments Samantha and sorry you were a little disappointed, please do message us with some more details so we can action and pick up with the team. Many thanks
Fantastic lunch in superb surroundings. The decor and ambience just perfect for an American Diner and the building looked great in the natural environment around it. And four vegetarian burger choices - amazing for veggies too. I definitely recommend a meal here.
Thank you so much! So glad to hear you enjoyed 😍
Fabulous meal, couldn't fault it, food well cooked and presented and plenty of it
Thank you so much so glad you enjoyed your meal 😊
Absolutely loved our food as we always do and it’s the best burger restaurant in Norwich,I would highly recommend!
Amazing thank you so much!! So great to hear 😍
Great service and food was great, massive portions while still maintaining quality.
Amazing thank you so much! 😍
Good friendly service wide choice of burgers and hot dogs
Thank you so much Paula 😊
Great food and everything just as it should be! Nice to know nothing has changed.
Thank you so much Tony so great to hear! 😍
Amazing place with great service. The food is really good and nothing was too much trouble for the hardworking waitresses. We love this place.
Amazing thank you so much Sue so glad you enjoyed your visit 😍
Waiter was lovely and friendly.
Will definetly return
Amazing thank you so much 😍
Fantastic meal! Burgers are amazing! Plenty on the plate! But still enough room for pud! Cheesecake is amazing! Staff are friendly and helpful!
Thank you so much so glad you enjoyed your burger and cheesecake! So great to hear!😍
Very disappointed. Party of 4. Two meals were not up to standard. Frankfurter was one you would buy out of a jar from a supermarket. The coated chicken and thighs were very overcooked and extremely tough. The best part of that meal was the side dish of haloumi.
Thank you for taking the time to leave us a review and really sorry to hear this we will send you a DM.
A firm favourite of ours for many years. Great food, great service, what’s not to like. :-)
Thank you so much Peter 😊
Great meal and a relaxed family friendly environment
Thank you so much! 😍
We haven't been to Zaks for years.
The burgers were amazing & service was great. We'll be back again soon!
Thank you so much! So glad you enjoyed your burgers 😍
Awesome food and friendly helpful staff we had a great meal thankyou.
Thank you so much so great to hear! 😍