Zaks - Poringland

4.7
827 reviews
£25 and under
American
In 1976 local musician and entrepreneur Harvey Platt had the idea to bring a slice of America to Norwich after working for and with the American war machine in South East Asia and a later visit to San Francisco to meeting up with former musician buddies.
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).

We can't wait to welcome you!!!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 827 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.5
ambience
4.6
value
Noise · Moderate
96% of people would recommend it to a friend
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M
Mmmmmmmmmmmmmm
Norfolk
1 review
Dined on 3 January 2021
Overall5food4service5ambience5

Top takeaway as ever, shame closed for rest of January.

Zaks - Poringland
Responded on 7 January 2021

Thank you! We'll be back soon 😊

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CR
vipCharlR
New York Area
2 reviews
Dined on 2 January 2021
Overall4food4service4ambience3

We love Zaks, and dine hear regularly.
Just feel the takeaway option isn’t as good value for money.

Zaks - Poringland
Responded on 4 January 2021

Thank you! We do apply discount to all takeaways 😊

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MS
MattS
Norfolk
2 reviews
Dined on 2 January 2021
Overall5food5service5ambience5

Even picking up a take away was a delight. Book, they ring you for order and car reg. go pick up. Brilliant. staff were still super friendly when coming out with your order. Food has been awesome recently.

Zaks - Poringland
Responded on 4 January 2021

Thanks so much for your support Matt glad you enjoyed 😍

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L
Lizzie
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Ordered a drive thru takeaway - so easy for ordering to collection. Staff were friendly and efficient and most importantly food was lush!!
Food was still hot by the time we got home (30mins) and tasted great. Will definitely be back for more when reopened:-) thank you Zaks!!

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Lizzie!! 😍

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B
Benbrooks0102
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Using the takeaway service was fantastic.. and the food.... oh my days... outstanding as always!

Zaks - Poringland
Responded on 4 January 2021

Thank you so much! 😍

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b
bgt27
Norfolk
1 review
Dined on 2 January 2021
Overall4food4service5ambience4

Excellent takeaway burgers and chicken crispies! Would definitely recommend

Zaks - Poringland
Responded on 4 January 2021

Thank you so glad you enjoyed! 😊

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HR
HannahR
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

The food was absolutely delicious! I had the best gluten free burger and chips I’ve ever had! Highly recommend!

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Hannah! 😍

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L
Linda
Norfolk
5 reviews
Dined on 31 December 2020
Overall5food5service5ambience5

Excellent as always. Great service when I had to alter my plans at the last minute due to self isolation - rearranged to a time I could get someone to collect for me. Lovely food as expected

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Linda 😊

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E
Ellie
Norfolk
2 reviews
Dined on 30 December 2020
Overall5food5service5ambience5

Takeout from Zaks was really nice! The food was still really hot when I got home (despite the cold weather!) and was delicious! Would highly recommend

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Ellie 😍

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PW
PatriciaW
1 review
Dined on 30 December 2020
Overall5food5service5ambience4

Because of covid it was a takeaway but the standard of the service was high and the quality of food was as good as if not better than dining inside
I hope they keep the take away service going longer as my husband is classed as extremely clinically vulnerable and wouldn't have eaten in even if we could have done

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Patricia so glad you enjoyed 😊 Unfortunately we are now closed to keep our team and our customers safe but we hope, if restrictions allow, to reopen in February 🤞

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CK
ChloK
Norfolk
1 review
Dined on 29 December 2020
Overall4food5service5ambience5

Zak’s it’s a bit pricey for what they serve especially with the takeaway

Zaks - Poringland
Responded on 4 January 2021

Thanks ChloK our takeaways do receive a 10% discount, hopefully you enjoyed 😊

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CB
CharlotteB
Norfolk
1 review
Dined on 28 December 2020
Overall5food5service5ambience5

As always the takeaway burgers were delicious. Zak’s is our go to restaurant and we will be returning soon!

Zaks - Poringland
Responded on 4 January 2021

Thank you so much Charlotte 😍

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OT
OpenTable Diner
Norfolk
1 review
Dined on 24 December 2020
Overall5food5service5ambience3

Christmas Eve dinner, COVID rules in place so less ambience, but food and service excellent.

Zaks - Poringland
Responded on 30 December 2020

Thank you 😊

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a
amandapanda
Norfolk
3 reviews
Dined on 24 December 2020
Overall5food5service5ambience5

Lovely tasty food and lots of it. Their home made slaw is to die for and a must have side.
We've always had a good meal at zaks poringland and will be returning again at the end of lockdown

Zaks - Poringland
Responded on 30 December 2020

Thank you so much for your support 😊

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TD
TomD
London
1 review
Dined on 23 December 2020
Overall5food5service5ambience5

Great service as always, love the new wings screaming monkey sauce!

Zaks - Poringland
Responded on 30 December 2020

Thanks so much Tom glad you like the new wing sauce!! 😍

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OT
OpenTable Diner
Norfolk
1 review
Dined on 23 December 2020
Overall5food5service5ambience5

Great waiter called Tom , very helpful

Zaks - Poringland
Responded on 30 December 2020

Thank you! 😊

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C
Charlie
Norfolk
1 review
Dined on 21 December 2020
Overall5food5service5ambience5

Fantastic service and food! Glad to see the old menu back

Zaks - Poringland
Responded on 30 December 2020

Thanks Charlie! Glad you enjoyed 😊

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KC
KyleC
1 review
Dined on 21 December 2020
Overall2food1service3ambience3

Waited to be seated which didnt take long , had drinks and ordered, burger was ok , macaronni cheese come out cold in middle to which i complained and sent back , 5 mins later it returned to which i can only persume it had been microwaved , it was tasteless and clumpy , paata over cooked, they didnt charge us for the meal , to which im thankfull , wouldnt hurry back

Zaks - Poringland
Responded on 30 December 2020

Thanks for your comments Kyle we will feed this back to the team. Glad you enjoyed the burger 👍

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p
phil
1 review
Dined on 21 December 2020
Overall5food4service5ambience4

great food and service

Zaks - Poringland
Responded on 30 December 2020

Thanks Phil! 😊

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LM
LisM
Norfolk
1 review
Dined on 20 December 2020
Overall5food5service5ambience5

Fantastic food, fantastic service and spot on with the COVID-19 requirements. Our favourite Zaks restaurant, they never disappoint.

Zaks - Poringland
Responded on 30 December 2020

Thank you so much! 😊

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CB
ChristineB
Norfolk
1 review
Dined on 20 December 2020
Overall4food4service4ambience4

Very enjoyable meal, service very good. Felt very safe and all Covid rules followed.

Zaks - Poringland
Responded on 30 December 2020

Thank you so much Christine glad to hear you enjoyed your meal 😊

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Y
Yorkies
1 review
Dined on 19 December 2020
Overall5food5service5ambience5

Our 1st time out as a family since Feb. Felt very safe. Staff very friendly and service was great. Really enjoyed.

Zaks - Poringland
Responded on 22 December 2020

Thank you so much so glad you had a great first meal back out 😊

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JH
JaneH
Norfolk
1 review
Dined on 19 December 2020
Overall5food5service5ambience5

Booked last minute on line. Very welcome, covid safe. Food was lovely and filling.

Zaks - Poringland
Responded on 22 December 2020

Thanks Jane 😊

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M
Mumof2
Norfolk
2 reviews
Dined on 19 December 2020
Overall4food4service3ambience4

The best Zaks! Really well spaced tables, nice and friendly and felt safe while dining. Good food.

Zaks - Poringland
Responded on 22 December 2020

Thank you so much 😊

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DB
DonnaB
Norfolk
4 reviews
Dined on 18 December 2020
Overall5food5service5ambience5

Great food as always. Yummy
So glad you bought back this menu

Zaks - Poringland
Responded on 22 December 2020

Thanks Donna 😊

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e
emmab
1 review
Dined on 18 December 2020
Overall5food5service5ambience5

Love eating here as a family food choice is good except it would be nice to have chicken strips as an adult meal instead of just kids as my teenager wouldn’t eat anything so had to eat a kids meal!
Desserts are brilliant value and huge
Drinks good prices too!

Zaks - Poringland
Responded on 22 December 2020

Thanks Emma glad you all enjoyed, if you ask next time the team can do an adult portion of the chicken crispies for you 😊

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TP
ToniP
Norfolk
1 review
Dined on 18 December 2020
Overall5food5service5ambience5

Food beautiful and served HOT, fully covid safe, gaps between tables, service quick.

Zaks - Poringland
Responded on 22 December 2020

Thanks Toni glad you enjoyed your meals 😊

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CS
ChrisS
1 review
Dined on 18 December 2020
Overall5food5service5ambience5

Excellent as ever.
We took our 10 month old and he thoroughly enjoyed his first Zak’s experience.
Excellent food and great service

Zaks - Poringland
Responded on 22 December 2020

Thanks Chris so great to hear 😊

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CK
ColinK
1 review
Dined on 18 December 2020
Overall5food5service5ambience4

Nice atmosphere,good food, service with a smile. Well laid out dining area good value for the money.

Zaks - Poringland
Responded on 22 December 2020

Thanks Colin glad to hear you enjoyed 😊

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KS
KSW2512
1 review
Dined on 18 December 2020
Overall4food5service3ambience4

We loved going to Zak's pre Covid so this was a nice treat. We went as a couple with no kids for lunch. It wasn't excessivly busy but there were a few in. We booked in advance and were given a table in the corner which was nice and cosy. However we arrived at 1pm and we didn't leave until 2.40 which was mainly due to the wait for food. Not quite sure what the hold up was but hey ho. I addition it was obvious there were people meeting up who were not from the same household (4 girls behind us!) But in these times what small business can afford to turn away paying punters??

The waitresses and waiters wore masks all the time and were clearly making a great effort to be Covid secure. I felt perfectly safe.

Zaks - Poringland
Responded on 22 December 2020

Thank you for your comments, we ask every table to confirm if they are a single household or a support bubble which we then note against their booking. Glad you felt safe thanks for your support 😊

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LR
LauraR
London
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

Great food and service! Best burgers in Norwich. Definitely recommend

Zaks - Poringland
Responded on 22 December 2020

Thanks Laura we're so glad you think so 😉😊

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BG
BeverleyG
Norfolk
1 review
Dined on 17 December 2020
Overall5food5service5ambience5

Excellent service and food 241 and they were donating 5% of bill to charity which is excellent

Zaks - Poringland
Responded on 22 December 2020

Thank you for your support Beverley 😊

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MB
MilkaB
1 review
Dined on 15 December 2020
Overall4food5service4ambience4

Great family restaurant, good choice of food and desert!

Zaks - Poringland
Responded on 22 December 2020

Thank you glad you enjoyed! 😊

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H
Harleylee
Norfolk
1 review
Dined on 15 December 2020
Overall5food5service5ambience5

Always have a great time at zaks poringland it the best zaks

Zaks - Poringland
Responded on 22 December 2020

Thank you 😊

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AR
AdamR
Orlando
1 review
Dined on 13 December 2020
Overall5food5service5ambience5

Always have a great meal at zaks, first time to this one though and not disappointed. If you want american cuisine then this is the place for it, best burgers I've had outside of the states.

Zaks - Poringland
Responded on 22 December 2020

Wow thank you so much Adam! Glad you think so 😉

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M
Michelle
Norfolk
2 reviews
Dined on 13 December 2020
Overall5food5service5ambience4

We always enjoy Zak's in Poringland it is close to where we live & staff are always very friendly.

Food is always piping hot & plenty of it, even during these harder times. We felt very safe & comfortable going there.

Zaks - Poringland
Responded on 22 December 2020

Thanks Michelle glad you enjoyed your visit 😊

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TS
TimS
Norfolk
2 reviews
Dined on 13 December 2020
Overall4food4service5ambience4

lovely burgers as always, wedges great too, just needs some salad on plate maybe, as just burger and chips on plate doesn’t seem enough !

Zaks - Poringland
Responded on 22 December 2020

Thanks Tim glad you enjoyed! You can always ask for salad this is no problem at all 😊

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JT
JonT
Poland
3 reviews
Dined on 12 December 2020
Overall5food5service5ambience5

Great service all round - especially at the moment. Polite and helpful staff. Great food and perfect for daughters birthday

Zaks - Poringland
Responded on 22 December 2020

Thank you so much Jon glad you enjoyed 😊

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MM
vipMichelleM
Norfolk
9 reviews
Dined on 12 December 2020
Overall5food5service5ambience5

I always love Zaks I had a couple of off meals but the lovely manager put that right he was so apologetic, he is always happy to help and nothing seems a problem to him really nice lad .
Waitress was sweet and kind
Food was fab
Will return after Xmas again as per
Great work with the social distancing as well in fact I prefer it like it is as it’s not to noisy x

Zaks - Poringland
Responded on 22 December 2020

Thank you Michelle really great to hear you enjoyed 😊

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j
jodieb
1 review
Dined on 12 December 2020
Overall5food5service5ambience5

Excellent food and service. Would definitely recommend. Will be visiting again soon!

Zaks - Poringland
Responded on 22 December 2020

Thanks Jodie! See you again soon 😊

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FAQs

Zaks - Poringland offers takeaway which you can order by calling the restaurant at 01508 492420.

Zaks - Poringland is rated 4.7 stars by 827 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.