Zaks - Poringland

4.7
861 reviews
£25 and under
American
In 1976 local musician and entrepreneur Harvey Platt had the idea to bring a slice of America to Norwich after working for and with the American war machine in South East Asia and a later visit to San Francisco to meeting up with former musician buddies.
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).

We can't wait to welcome you!!!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 861 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.5
ambience
4.6
value
Noise · Moderate
96% of people would recommend it to a friend
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GT
vipGemmaT
Norfolk
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Very professional. Great customer service. Always amazing food. Very happy

LT
LiamT
Norfolk
1 review
Dined 5 days ago
Overall5food5service5ambience5

Food was great as always. Staff are really nice, would recommend to anyone. Having a Veggie in the family always struggle to find restaurants that have great food but she really liked it as was a huge selection to choose from.

Zaks - Poringland
Responded 17 hours ago

Amazing thank you so much Liam glad you all enjoyed! 😍

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JT
JoeT
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent takeaway service in lockdown. Very friendly and well organised. Tasty food.

Zaks - Poringland
Responded 17 hours ago

Thank you so much Joe 😍

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CR
CarolineR
Norfolk
2 reviews
Dined 6 days ago
Overall5food4service5ambience5

Great takeaway service, very smooth. Burgers excellent. Only small problem, and that’s why only 4 stars is that they weren’t very hot. I live quite near so that wasn’t the problem. Won’t stop us buying again.

Zaks - Poringland
Responded 17 hours ago

Will feedback to the team Caroline but thank you glad you enjoyed 😊

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L
Lambie
Norfolk
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great takeaway service during these strange lockdown times

Zaks - Poringland
Responded 3 days ago

Thank you so much! 😊

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EK
EmmaK
Norfolk
2 reviews
Dined 6 days ago
Overall4food4service5ambience5

So this was our first time using the take away and booking system.
Couldn't fault it, food was hot, well presented and good value for money.
The staff brought the food to my car in a quick efficient and friendly way.

Zaks - Poringland
Responded 17 hours ago

Thank you so much Emma glad you enjoyed your first takeaway! 😍

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Y
Yorkies
Norfolk
2 reviews
Dined 6 days ago
Overall5food5service5ambience1

This was for the take away as the restaurant is closed at the moment.
Prompt food, easy to order, friendly and absolutely delicious!
Thank you

Zaks - Poringland
Responded 3 days ago

Thank you so much glad you enjoyed your takeaway 😍

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b
bgt27
Norfolk
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

Excellent takeaway burgers and kids meal from Zak’s poringland. Seamless ordering, payment and pickup from car door. Well done!

Zaks - Poringland
Responded 17 hours ago

Thank you so much so glad you all enjoyed your takeaway 😊

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K
Kirstyh
Norfolk
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

Amazing as per can't wait to get another takeaway from them

Zaks - Poringland
Responded 17 hours ago

Thank you Kirsty! 😍

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WT
WorthaTakeaway
Norfolk
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food ready on time and delicious. Great takeaway service.

Zaks - Poringland
Responded 17 hours ago

Thank you!! 😍

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G
Gail
Norfolk
5 reviews
Dined 7 days ago
Overall5food5service4ambience5

Zaks Takeaway
Made booking on line, received confirmation via email. Phone call received on the day at lunchtime to take order, advised of collection process. Arrived at allocated time, several cars waiting in carpark and more arrived. Collection at 7pm, delivered to car 7.15. Food was packaged well and met the usual high standards. Really enjoyed our meal and won't hesitate to use takeaway service again, pending restaurant re opening. Thank you Zaks Poringland.

Zaks - Poringland
Responded 4 days ago

Thank you so much for your support Gail so pleased you enjoyed your takeaway 😍

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SH
SamanthaH
Norfolk
1 review
Dined 7 days ago
Overall5food5service5ambience5

Such a great meal! Delicious, bang on time and piping hot.

Zaks - Poringland
Responded 4 days ago

Thank you so much Samantha so glad you enjoyed! 😍

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D
Dondons
Norfolk
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

As a family we love Zaks and look forward to an occasional treat. We've had a few take aways since Covid began and I feel this last one was by far the best. We've found the takeaways to be smaller portions than when eating in the restaurant but this one was equal. The burgers were cooked to our request and there was plenty of chips. A couple of our takeaways there hasn't been many chips so it was nice to get a good size portion.
Staff are always friendly and professional when taking your order on the day.
Would 100% recommend Zaks and can't wait to be able to go back to dining in the restaurant in Poringland.

Zaks - Poringland
Responded 4 days ago

Amazing thank you so much!! So glad you enjoyed your takeaway and yes our portion sizes are the same as dine in as they are for takeaway 😍

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KB
KayleighB
Norfolk
1 review
Dined 7 days ago
Overall5food5service5ambience5

Lovely food excellent service great with dietary requirements

Zaks - Poringland
Responded 4 days ago

Thank you so much Kayleigh so great to hear 😍

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JW
JW101
1 review
Dined on 14 February 2021
Overall5food5service5ambience5

Given the circumstance this may have been the most positive experience with Zaks that I've had, the staff are typically very good but I felt on this occasion they were excellent.

Zaks - Poringland
Responded on 18 February 2021

Thank you so much so great to hear 😀

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DC
DavidC
1 review
Dined on 14 February 2021
Overall5food5service5ambience3

Great service and a clever way to stay in business!! As always from Zaks a great burger!!

Zaks - Poringland
Responded on 18 February 2021

Thanks David! 😍

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D
Danny
Norfolk
3 reviews
Dined on 14 February 2021
Overall5food5service5ambience5

Take away service was spot on as always. Looking forward to when we can come in the restaurant again properly and get the full Zaks experience.

Keep up the great work

Zaks - Poringland
Responded on 18 February 2021

Thanks so much Danny glad you enjoyed your takeaway 😊

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OT
OpenTable Diner
Norfolk
1 review
Dined on 14 February 2021
Overall5food5service5ambience5

Delicious food as always ... easy to order and collect

Zaks - Poringland
Responded on 18 February 2021

Thank you so much! 😊

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JK
JennyK
Norfolk
4 reviews
Dined on 14 February 2021
Overall5food5service5ambience5

Food was delicious as always! Ready on time, piping hot and tasted fantastic. Highly recommended!

Zaks - Poringland
Responded on 18 February 2021

Thanks Jenny so glad you enjoyed your takeaway 😍

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PG
PamelaG
1 review
Dined on 14 February 2021
Overall5food5service5ambience5

Brilliant lovely food my partner and son really enjoyed it it’s a shame we can’t eat in but as soon as we can my partner and son have said book a table thanks to all the staff especially the kitchen staff xx

Zaks - Poringland
Responded on 18 February 2021

Thanks so much Pamela so great to hear 😍

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L
Lugsy
Norfolk
1 review
Dined on 13 February 2021
Overall4food4service4ambience4

Excellently Organised,had time slot to pick food up,all on time,food was excellent. Miss going inside for meal,but take away will do for now. Staff always friendly and polite. Would recommend this Restaurant to anybody.

Zaks - Poringland
Responded on 18 February 2021

Thank you so much for your support so glad you enjoyed your takeaway 😍

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JC
JoCool
Norfolk
2 reviews
Dined on 13 February 2021
Overall5food5service5ambience5

Ordered a drive through takeaway from Zak’s and was so impressed with the service. Ed called me on the day of our slot to take my order, explained the process of what to do in the evening when collecting to ensure the pickup was contact free. Arrived a few mins earlier as requested, one of the team spotted me in the car park and within 10 seconds of mr opening the passenger door, the team had brought our order out and placed it on the passenger seat. Piping hot food and a seamless process. Goes without saying that our food was outstanding! Well done Zak’s :)

Zaks - Poringland
Responded on 18 February 2021

Thank you so much we are so glad you enjoyed your takeaway and the process 😊

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OT
OpenTable Diner
Norfolk
5 reviews
Dined on 13 February 2021
Overall5food5service5ambience5

As usual the food was lovely....even if it was takeout only

Zaks - Poringland
Responded on 18 February 2021

Thank you 😊

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IG
ImogenG
Norfolk
1 review
Dined on 13 February 2021
Overall5food5service5ambience5

Amazing service and food as always, our favourite place to go. We had takeaway for Valentine’s Day and it didn’t disappoint

Zaks - Poringland
Responded on 18 February 2021

Thank you so much Imogen great to hear you enjoyed 😍

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JF
JulieF
Norfolk
2 reviews
Dined on 13 February 2021
Overall5food5service5ambience5

Had a takeaway from Poringland Zaks at the weekend. Was delicious and could not fault anything. Will definitely be having another soon!

Zaks - Poringland
Responded on 18 February 2021

Thank you so much Julie so glad you enjoyed and we hope to see you again soon 😊

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B
Brand
Norfolk
2 reviews
Dined on 13 February 2021
Overall5food5service5ambience5

Absolutely delicious meal. Excellent service I can’t wait till the next one. Thank you

Zaks - Poringland
Responded on 18 February 2021

Thank you so much for your support! 😊

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OT
OpenTable Diner
Norfolk
2 reviews
Dined on 12 February 2021
Overall5food5service5ambience5

First rate order and collection, good fab as always

Zaks - Poringland
Responded on 15 February 2021

Thank you so much! 😍

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AH
AlisonH
Norfolk
1 review
Dined on 12 February 2021
Overall5food5service5ambience5

Can't rate ambience or noise level as this was takeaway only, but great food and a very slick ordering and collection process

Zaks - Poringland
Responded on 15 February 2021

Thank you so much Alison so glad you enjoyed your takeaway 😍

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TD
vipTomD
London
3 reviews
Dined on 12 February 2021
Overall5food5service5ambience5

Perfect takeaway, food warm when got home. The best wings, have been missed

Zaks - Poringland
Responded on 15 February 2021

Thank you so much Tom! 😊

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OT
OpenTable Diner
Norfolk
1 review
Dined on 12 February 2021
Overall5food5service5ambience5

absolutely brilliant, just what we needed :)

Zaks - Poringland
Responded on 18 February 2021

So great to hear thank you 😍

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OT
OpenTable Diner
1 review
Dined on 11 February 2021
Overall5food5service5ambience5

My first takeaway zaks and omg it was fantastic just the same as always full of flavour the member of staff who brought my meals out to my car was lovely very friendly polite every thing so very well social distanced felt very save and will definitely order again

Zaks - Poringland
Responded on 18 February 2021

Thank you so much so glad you enjoyed your first takeaway 😍 Hopefully the first of many to come 😊

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C
Colleen
1 review
Dined on 10 February 2021
Overall5food5service5ambience5

We ordered a take away from Zaks as a lockdown treat and it certainly didn't disappoint! Staff were very friendly and accommodating. Very well-organised, punctual and contactless collection. Large portion sizes and the food was incredible! We've noticed a massive improvement in all aspects of the restaurant since it was taken over by the new managers, so we're very happy to keep supporting them as it's Zaks at its best. Thanks guys and keep up the good work!

Zaks - Poringland
Responded on 15 February 2021

Thank you so much for your lovely review Colleen so great to hear and glad you enjoyed your takeaway 😍😍

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j
jenniferl
1 review
Dined on 10 February 2021
Overall2food3service5ambience5

We love zaks as a family and have never had a problem (well we did before they were took over. But we had a take away this week when they reopened and it wasn't that great. My biggest problem was they got my order wrong. My daughter is autistic and won't eat burgers, so ordered the kids chicken strips, got back and there was a burger! So she didn't have any as she wouldn't touch the chips either. And I wasn't driving back to get chicken strips :(

Zaks - Poringland
Responded on 15 February 2021

Sorry to hear this Jennifer I understand Ed the Manager has been in contact and resolved this with you.

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M
Mmmmmmmmmmmmmm
Norfolk
1 review
Dined on 3 January 2021
Overall5food4service5ambience5

Top takeaway as ever, shame closed for rest of January.

Zaks - Poringland
Responded on 7 January 2021

Thank you! We'll be back soon 😊

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CR
vipCharlR
New York Area
2 reviews
Dined on 2 January 2021
Overall4food4service4ambience3

We love Zaks, and dine hear regularly.
Just feel the takeaway option isn’t as good value for money.

Zaks - Poringland
Responded on 4 January 2021

Thank you! We do apply discount to all takeaways 😊

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MS
MattS
Norfolk
2 reviews
Dined on 2 January 2021
Overall5food5service5ambience5

Even picking up a take away was a delight. Book, they ring you for order and car reg. go pick up. Brilliant. staff were still super friendly when coming out with your order. Food has been awesome recently.

Zaks - Poringland
Responded on 4 January 2021

Thanks so much for your support Matt glad you enjoyed 😍

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L
Lizzie
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Ordered a drive thru takeaway - so easy for ordering to collection. Staff were friendly and efficient and most importantly food was lush!!
Food was still hot by the time we got home (30mins) and tasted great. Will definitely be back for more when reopened:-) thank you Zaks!!

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Lizzie!! 😍

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B
Benbrooks0102
Norfolk
1 review
Dined on 2 January 2021
Overall5food5service5ambience5

Using the takeaway service was fantastic.. and the food.... oh my days... outstanding as always!

Zaks - Poringland
Responded on 4 January 2021

Thank you so much! 😍

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b
bgt27
Norfolk
3 reviews
Dined on 2 January 2021
Overall4food4service5ambience4

Excellent takeaway burgers and chicken crispies! Would definitely recommend

Zaks - Poringland
Responded on 4 January 2021

Thank you so glad you enjoyed! 😊

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HR
HannahR
1 review
Dined on 31 December 2020
Overall5food5service5ambience5

The food was absolutely delicious! I had the best gluten free burger and chips I’ve ever had! Highly recommend!

Zaks - Poringland
Responded on 4 January 2021

Thanks so much Hannah! 😍

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FAQs

Zaks - Poringland offers takeaway which you can order by calling the restaurant at 01508 492420.

Zaks - Poringland is rated 4.7 stars by 861 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.