Zaks - Waterside
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).
We can't wait to welcome you!!!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Zaks chilli, diced Spanish onions & Monterey Jack cheese
Tasty wings with a choice of sauce served with celery & blue cheese: Hot Sauce, Garlic, Sticky BBQ, Tennessee, Lime & Tequila, Maple & Red Pepper or Naked!
Great as usual, food brilliant especially the ribeye steak, looking forward to going again after lockdown ends
Thanks so much! Hope to see you on the other side! 😊
A good standard we return to whenever we can, across all their sites.
Thank you so much for your support David 😊
The food and service was great. It was however very quiet and made it abit awkward to have a general conversation
Thank you, unfortunately we have had to reduce tables to ensure social distancing but glad you enjoyed your meals 😊
First time we’ve been for breakfast at Zak’s and will definitely be coming again. The great food that we’ve come to expect!
Thank you so much Ben! 😊
Really good food and finally a venue where it feels safe to be out during this pandemic. Cannot recommend highly enough 👍
Thank you so much really glad you enjoyed your visit 😊
As usual very enjoyable. Food great as was service.
Thanks Paula 😊
Such brilliant food everytime we come, Definitely my favourite restaurant chain awesome food, friendly staff. Can’t wait to come again.
Thanks so much for your support Adam really great to hear you enjoyed your visit 😊
Great breakfast, lovely staff and such good value
Thanks Emma so glad you enjoyed your breakfast 😊
Really disappointed 😔 felt it was over priced, 2 burgers, 1 pint, 1 half, £29. Not happy. Wedges undercooked. Vegan burger poor flavour. Last time we came it was amazing this time terrible. Really has put us off coming again. Such a shame
Gutted to hear this especially if you had an amazing first visit, it would be really good to learn what happened this time that let it down if you are able to message us. Thanks
Excellent quality food and prompt polite service had the vegan menu was excellent
Thanks Jayne glad you enjoyed our vegan menu 😊
Fantastic food, great value, quick and polite service. Felt very safe with COVID regulations being followed in full
Thanks Julie glad you enjoyed 😊
Zak’s, it’s a Norwich institution, you know what you going to get, and if not then let me tell you, you can count on a warm friendly welcome, fantastic service and awesome diner style food. It’s always a good speedy service yet not rushed. A good amount of time left between main course and desert, enough to decide if actually need pudding and not too long to become frustrating. The food is always spot on and very accommodating to dietary requirements. We always feel our custom is valued and our opinions matter. We always look forward to visiting and feel like part of the Zak’s family.
Wow thank you so much for your amazing comments Jamie, really pleased to hear you love coming to Zaks 😊 See you soon!
First time at any of the Zaks... the burgers were so so tasty, best fried chicken I've ever had, huge portions of everything, loved the savoury churros and the fat boy rib!!
Thank you so much so glad you enjoyed your first visit! Hope to see you again soon 😊
Food is always lovely, big portions and never have to wait to long .
Thank you so much Chloe 😊
In these difficult times of 'covid rules' the staff did really well. I felt comfortable, and safe. The food as always was lovely
Thank you so much Linda really great to hear 😊
Quiet when we got there, service was quick and good tasted amazing.
No hurry to get out, not pushy.
Been there a few times and would always happily go back.
They cater for both myself who is gluten free and my vegan friend.
Thank you so much for your lovely comments really glad to hear you enjoyed your visit 😊
Our first family meal
Out for a while and it was fabulous!!
Thank you so much so great to hear! 😊
Amazing!! The food was as amazing as ever. The staff were so so friendly and they are definitely Covid secure. I wish I could give more than 5 stars because they deserve it!
Wow thank you so much!! So glad you enjoyed 😊
Seems strange after 2 days of being open everything from the fryer tasted like old oil, onyl redeeming feature was the lovely waitress
Sorry to hear this we can assure you the oil is fresh, glad to hear you had a lovely waitress 😊
Great choice of food for both meat eaters and vegetarians. Good service. My husband says it was the best burger he has ever eaten.
Amazing! Thank you so much glad you enjoyed 😊
Food was delicious as always. The only small negative was we were sat in “conservatory area” and it was very cold & draughty next to window. We had our meal wearing our coats
Thanks Sharon glad you enjoyed, sorry to hear this the team should have put the heaters on for you, next time you book you can pop a note to say you would like to sit in the main restaurant and the team will seat you in there 😊
went thursday staff very polite great food and great service
Thank you so much Alan 😊
My partner had a lovely plant based burger and i had the wings wednesday which was absolutely amazing
Thank you glad you both enjoyed 😊
Just a wonderful meal, excellent value and brilliant service
Thank you so much 😊
Amazing service and great food. Particularly good for vegetarians and vegans
Thanks Sylvia 😊
Great service, food and setting
Thank you 😀
Excellent food. Very pleased with their veggie options and excellent value on their 241 deal
Thanks Matthew glad you enjoyed 😊
Great service and great food as always
Thank you glad you enjoyed 😀
Was a great experience def recommend to people lovely time
Great to hear thanks Carol 😊
Normally go to poringland but fancied a change and thoroughly enjoyed it...thank you
Thanks Sami so great to hear, glad you enjoyed 😀
Zaks is our favourite place for breakfast in Norwich. Jayne is the best and so are the rest of the team. We love zaks
Thanks George! Glad you enjoyed your breakfast :)
Bbq ribs were over done in sauce. But other than that. Drinks and all other food was amazing. Great experience and would happily come again and try some different foods on the menu
Thanks for your comments glad you enjoyed your experience, we will feed back to the kitchen regarding the ribs.
We had such a lovely meal at Zak’s. The staff couldn’t have been anymore attentive! The food and drinks were also lovely
Thanks Lynnette :)
Great Value and service once again from the waterside Team
Keep up the go work ❤️The Dacks❤️👍😎🇺🇸
Thanks guys! 😊
Always a nice standard for food with a nice friendly atmosphere and service
Thank you for your lovely comments 😊
Lovely staff, great food. Family friendly and fun little diner. Would definately eat here again if I was in the area.
Thanks Laura so great to hear :)
I am both dairy and gluten free, the meal I had was one of the tastiest and nearest to ‘normal’ food I have had! The other people in my group enjoyed their food too. The waitress was patient and attentive even bringing vegan mayonnaise. A fabulous experience.
Thank so much so glad to hear you enjoyed your experience at Zaks :)
Excellent service as always . Great value and super tasty food x
Thank you! 😊
Lovely meal and plenty of it. Grandson 8yrs loved the Frickles and ribs. Felt safe and every where clean. Staff all very helpful.
Great to hear thank you! 😊
Really tasty food, very good value. The trickles were very nice and portion size huge. The service was very good.
Thanks Adam glad to hear you enjoyed and I hope you mean the Frickles 😉
Zaks - Waterside is rated 4.7 stars by 431 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.