Zaks - Waterside
Harvey had the opportunity to purchase an old café caravan situated on Castle Meadow Norwich next to the old cattle market.
Zaks opened in May 1976 serving the now famous chargrilled burgers in the “Original Zaks Caravan” wrapped in tin foil and cooked fresh to order in the American tradition.
If it is an authentic American dining experience you are looking for then Zaks is your kind of place. Burger, ribs and chicken are standards on our menu. Add to this succulent steaks, amazing desserts and a huge selection of authentic drinks (including shakes).
We can't wait to welcome you!!!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Zaks chilli, diced Spanish onions & MJ cheese
Tasty wings with a choice of sauce served with celery & blue cheese: Hot Sauce, Screamin' Monkey, Garlic, Sticky BBQ, Tennessee, Lime & Tequila, Maple & Red Pepper or Naked!
As always a really enjoyable meal. The best American style food around and plenty of it! Restaurant is cool and feels authentic American without being naff. Will be back soon.
Thank you so much! So glad you enjoyed! 😊
Lovely food. Staff super friendly.
Car park is a little small so do look for other parking near by.
Super value for money and tastes lovely.
Thanks Samantha so glad you enjoyed 😊
Food was good. Unfortunately found the staff very rude
Really sorry to hear this we have sent you a message, glad you still enjoyed your food
Brilliant vibe (great to see it still has that classic Zak's vibe). Great staff - kind and personal. Tasty food. Big plates! Classic tunes.
Thank you so much! So glad you enjoyed 😍
We were struggling to find somewhere to eat that was serving early and luckily Zak’s Waterside had a table just when we needed it.
The staff were really friendly and we had a lovely table in the outside conservatory. My mum has Alzheimer’s and the waiting staff were so patient and helpful whilst she was struggling with the huge selection of amazing food choices.
The food was perfect and huge amounts of it too! Despite feeling very full, we still all had a cheeky dessert which were so good…. Too good 🤣
With the gorgeous sunny weather, sitting by the river, eating amazing food, it was the perfect end to a lovely day out with family.
Thank you so much so glad you enjoyed your family meal out 😍
Great view, nice food, quick food, although our food arrived before cutlery and despite waitress offering to get us refills on our drinks I had to go and ask for cutlery having waited
Really sorry about the cutlery being forgotten but glad you enjoyed your meals 😊
Great food, great service, great ambience 5 stars all the way
Amazing thank you so much Kelly! 😍
Amazing food amazing staff always looked after never had a bad meal top notch
Great to hear thank you so much! 😊
I went for the wing it Wednesday at Zak's with my friends and the wings were amazing as usual, and the staff were amazing too!
Amazing thank you so much!!! 🤩
Very lovely staff, great meals but have been to better Zak’s before
Thanks for leaving us a review Tom glad you still enjoyed 😊
Great food massive portion, great value , staff very helpful and overall a good place to eat will definitely go again.
Thank you so much so glad you enjoyed! 😍
Fab meal as always. Top class service. It my my sons birthday and he had a fab time. Thank you
Thank you so much! So glad you enjoyed the birthday celebrations 😍
Lovely breakfast over looking the river. Good service and clean dinner. Great choice of English or American cooked breakfasts. Has vegetarian options but we had to ask for them. Overall lovely relaxing place to eat a breakfast/brunch at the weekend.
Thank you so much Jemima so glad you enjoyed your breakfast 😊
Lovely food as always, staff were polite and friendly had the high chair set up ready for us.
Thanks so much Helen! 😊
Was sat at a table very quickly and served. Drinks and food came very quickly. Would definitely return again soon.
Thanks Anne so glad you enjoyed 😊
booked table on line Thursday eve for Friday night, as it was a nice eve we opted to sit outside by the river.
Service was exceptional and food was just as good
Thanks so much Bethany so glad you enjoyed your evening 😍
Fabulous as always, been coming here for years :-)
Thanks Michala! So glad you enjoyed 😊
Great location, lovely staff and good menu choice. Will definitely be back.
Thanks Sarah! So great to hear 😊
Lovely food. Good polite service. Good value for money
Thanks Samantha! Glad you enjoyed your meals 😍
Had a few meals at Zaks Waterside, this one was a long time coming.
The food was lovely, we will return.
Thanks Karl! 😍
Super food for breakfast! Great service from Jayne & Brit
Thank you so much! So glad you enjoyed breakfast! 😊
It’s was a nice enough atmosphere, good playlist. The milkshake was awful, very watery, couldn’t drink it. The service was ok, not amazing, not too bad just average I guess. The food was nice enough, again nothing worth travelling for. Just an average restaurant.
Thanks for leaving us a review Katie, gutted you were disappointed especially with the milkshake as we're really known for them! Sounds like it just wasn't up to our usual high standards ☹ We will pick this up with the team.
Food really good,nice and hot,really good value for money
Thanks Karl so glad you enjoyed 😊
Traditional to come here for Birthday celebrations,love there burgers and as always good portions and great value for money.
Thanks so much Janet! So great to hear you enjoyed the traditional birthday celebration 😍
Father’s Day meal. Excellent meal as always. Staff amazing. Lovely atmosphere.
Thanks Sharon! So glad you enjoyed 😍
American Diner circa 1950s/60s nostalgic. The cliental on our lunchtime visit on Father's Day (a Sunday) was young family/children but I believe for Wings Wednesday evenings it is more "studenty"
Thanks Nick 😊
Went here for Father’s Day meal. We were stuck in traffic and we knew we would be late for our booking. We called the restaurant and they were very accommodating and kept the table open for us.
Food portions were large but reasonably priced. Good atmosphere.
Only downside was that we were seated in the add on area which was a little too cold for the kids.
Thanks Jenny glad you enjoyed your meals, next time when you book you can add a note to say you'd like to sit in the restaurant and not the conservatory 😊
Second time at Zaks where food hasn’t been up to scratch
Thanks for your feedback Daniel, we would like to know some more details and will send you a message.
Excellent service and lovely food. Portions are big so excellent value for money. Will definitely return again soon.
Thank you so much so glad you enjoyed 😍
Great food and service, restaurant is perfect size for enjoyable experience. Prices are average for this type of meal in a restaurant, quality of food is excellent and the portion sizes are very good. Highly recommended.
Thank you so much Sharon! So glad you enjoyed 😊
Early Father’s Day breakfast celebration and the staff couldn’t have been more attentive - food was fun and well priced and we would recommend!
Thank you so much Sarah so glad you enjoyed your breakfast! 😍
Food was over cooked rib was tough and stringy as was the fried chicken. I had the same meal last time at the mousehold restaurant which was perfect.
Really sorry to hear this Mark this is not how your meal should be we will feedback to the kitchen team.
Very helpful staff.
Fantastic GF menu.
Great good quality.
Very nice tone sitting outside by the river
Thanks so much Mandy! So glad you enjoyed your visit! 😍
The food was lovely but no one told us when we ordered that the nachos was a share meal and it did not state on the menu; I had a jacket potato and it wasn’t nice at all. It was yellow inside and clearly an old potato heated up. Burger delicious.
Thanks for your feedback sorry if it wasn't clear on the menu the portions size of the nachos sometimes people do get them for themselves! Will feedback to the kitchen on your jacket potato but really glad you enjoyed your burger 😊
Everything about Zacks is good as per my ratings. The only thing which would be a criticism is that the prices are high for a burger meal. As a family of 4 it cost over £80, £90 with tip! That’s a wee bit too much. I’d expect 10-15% lower! Having said that the food and service was good. Thank you
Thanks for your feedback Martyn so glad you enjoyed your visit 😊
Very nice lunch in very pleasant surroundings I have not been to Zak’s waterside for several years
I have been a Zak’s customer for about 45 years and I have to say it’s as good today as it always was great service great value and the ribs as good as always we will be back to this branch very soon
Thanks so much Peter so amazing to hear so glad you enjoyed the ribs 😍
As always, a fantastic night out. Service was friendly and fast, and the food was delicious.
Thank you so much Paula that's so great to hear! 😍
Great food and a large extensive vegan menu. Will definitely go back
Thanks Cheryl! 😍
Great service from the minute we walked in. Greeted with a friendly smile, served straight away, food brought out in good time. Everything was cooked to how we liked.
Couldn’t ask for a better experience while dining out.
Thank you so much Emma! So glad you enjoyed 😍
Great place to eat, value for money & wonderful, friendly staff. Definitely go back again.
Amazing thank you so much Matthew! 😍
Zaks - Waterside is rated 4.6 stars by 557 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.