Zizzi - Gloucester
Our Italian restaurant serves tasty, authentic dishes from pizza, pasta and risotto to salads and indulgent desserts – all in a uniquely designed restaurant. Our Italian menu also includes Vegan and Vegetarian options.
Service very good and food lovely. We have a very pleasant evening. It would have been better if it was a little quiter.
Food was fantastic loved there pizza
your booking system does not work as when we arrived at Zizzi they had no record of our table booking
Really enjoyed our second visit to this chain of restaurants. It definitely matched the experience we had at the Chelmsford Zizzi restaurant recently. The location in Gloucester Quays is very good too. On this occasion we had starters and mains which again were spot on. The staff were very friendly, helpful and super efficient too. We will definitely use this restaurant again when in the Gloucester Quays area.
We booked with open table but when we got there it shouldn’t have been booked as there were no available tables however the staff were very helpful and were able to rearrange and fit us in which was very much appreciated. Top marks.
Zizzi had no knowledge of our booking with you but they accomodated us anyway
Booked a table for a catch up with my friend, arrived 5 minutes before our booking. Stood waiting for someone to show us to our table. Someone who I assume was front of house came over to us and just stared at us waiting for us to speak. I mentioned we had a table booked for two, but he just shook his head and said there was no booking. I showed him my confirmation from opentable. He looked around and then walked off assuming we should follow. So we did. We sat down right next to the kitchen and were left there. No one offered drinks. The lighting above was extremely bright and harsh. Felt like a canteen. Which is a shame because we’d just left Portivo lounge where the ambience was lovely and friendly. We got up and left. Terrible service. No apology for the booking confusion. Went back to Portivo and enjoyed the lovely ambience. Will not be returning to Zizzi. Get your act together Zizzi. You have a lot of competition in the area so you can’t assume people will return. You have lost two customers already.