Zizzi - Hereford
Amazing staff food was spot on will eat here again
Well where do I start, we arrived at zizzi for our Valentine’s Day meal with all intentions of it being busy however to have to wait 35 minutes in the cold hallway was not a good start, we finally made it to the front of the queue and was seated. We then had our drinks and meal order taken quickly which was great as by this time we were very hungry, we waited 30 minutes for our starters which were very simple, calamari and wild boar meatballs. In this time another couple had sat on the table near us, they had their starters just after ours. We had our plates cleared and we then had to wait another 40 minutes for our mains to arrive which was ridiculous considering it was a pizza and a calzone and by this time most people were leaving, i was even more angry when the couple next to us got their mains before us having had there starters cleared after ours, their food was very similar pizza and pasta. we finally got our food at 9:30. This was appalling considering our table was booked at 7:30, which was a shame because when the food came it was delicious. I was disappointed with the evening as I was really looking forward to the meal as I had been there before and really enjoyed it! We are getting married in October and wanted this to be a special Valentine’s Day as our last before the big day.
On arrival we were told that Zizzi do no use Open Table and there was no record of our booking.
Very noisy loud music could not hear yourself speak . food not marvellous not good value beer expensive Perhaps we may come again if it improves.. Could not use Taste card.. so meal for 3 considered expensive for what we got,
The staff were very welcoming and we were able to sit down earlier than booked, pretty much wherever we wanted to sit. The service was excellent and were offered drinks straight away. The food was also excellent. We were asked after the main meal whether we wanted to look at the dessert menu and we said yes but no rush. We ordered and had to wait a while for the dessert. The waitress was very apologetic and due to the excessive delay, offered to take the dessert from the bill- this was gratefully received (we had not kicked up a fuss at all but appreciated the gesture none the less). The delay did not spoil the occasion at all.
Zizzi - Hereford is rated 3.5 stars by 6 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.