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OPENTABLE GUEST RELATIONSHIP MANAGEMENT

Keep guests coming back—and spending more

OpenTable is the only platform that brings complete guest insights and customisable communication tools together to help restaurants boost loyalty and revenue.

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Know guests like never before

Get richer guest insights—from favorite dishes and seating preferences, to spend history, and even social profiles—powered by the largest diner network and partner integrations.

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Bring guests back with tailored communications

Engage guests before, during, and their visit with a suite of customisable communication and marketing tools designed to drive repeat visits and reflect your brand.

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Save time and do more with AI and automation

Free up your team to focus on hospitality with AI-powered tools and automation that speed up tedious tasks and streamline operations.

All the tools you need to
grow revenue and loyalty

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All the tools you need to
grow revenue and loyalty

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360° Guest profiles

Automated tags

Guest database management

Custom text messaging

Feedback surveys

Global guestbook search

AI-powered guest insights COMING SOON

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One-time sends NEW

Custom guest lists NEW

Automated email campaigns

Pre-shift report

Customisable booking widget

Memberships NEW

Full customisable email campaigns NEW

360° Guest profiles

Automated tags

Guest database management

Custom text messaging

Feedback surveys

Global guestbook search

AI-powered guest insights COMING SOON

One-time sends NEW

Custom guest lists NEW

Automated email campaigns

Pre-shift report

Customisable booking widget

Memberships NEW

Full customisable email campaigns NEW

What OpenTable restaurants love about Pro

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OpenTable provides us with resources to personalise service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

Ralph Brennan

Owner and Operator
Ralph Brennan Restaurant Group

 

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Eggs Sardou
Brennan’s | New Orleans, LA

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Beauty & Essex | New York, NY

 

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We’re able to set up scalable marketing campaigns…We just set it and forget it and watch the results, letting our operations people stay focused on providing exceptional hospitality.”

Just Levy

Vice President of Marketing
TAO Group

 

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LAVO | Las Vegas, NV

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I can’t go back to before Pro. I have a better handle on the data, and I understand each location’s performance. It takes me so much less time than it did before.”

Caroline Skinner

Chief Operating Officer
Tupelo Honey

 

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Tupelo Honey | Greenville, SC

Frequently asked questions

The standard contract is one year. Contracts will auto-renew annually. If you don’t want to automatically renew, simply let OpenTable know 30 days prior to the scheduled renewal date. Chat with one of our team members to learn about the options.

OpenTable Pro is our most comprehensive plan with all the benefits of Basic and Core, plus powerful guest relationship management and data tools to help drive loyalty and increase revenue.

The OpenTable training academy makes it easy to onboard team members on a rolling basis.

An iPad.

Yes, and it’s available at no additional cost.

Get started with OpenTable today

A member of our team will reach out shortly to discuss your needs and if you’d like, give you a platform demo

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