Turn first-timers into regulars, and regulars into VIPs using guest relationship management tools to recognize and reward loyalty.
Turn first-timers into regulars, and regulars into VIPs using guest relationship management tools to recognize and reward loyalty.
Offer the best hospitality possible with guest details at your fingertips.
Pre-shift reports with robust insights to build stronger connections with diners during service.
Guest profiles that automatically update with each visit.
Guest search to easily find walk-in guests in your database.
Turn your guests into regulars with automated communication tailored specifically to them.
Turn your guests into regulars with automated communication tailored specifically to them.
Strategic marketing lists that keep growing based on your segmentation criteria.
Automated, targeted email campaigns triggered by guest visits and spend.
Tracking of purchase preferences and spend associated with your email marketing efforts to maximise your loyal following.
Take action on data that helps you operate and grow your business.
Staff scorecards for an objective view of each server’s performance and associated feedback.
Weekly reports to summarise your past week and prepare you for what’s coming next.
A menu of automated reports such as no-show or cancellation forecasts and guests to contact about seasonal promotions or special offers.
Ralph Brennan, Owner and Operator
Ralph Brennan Restaurant Group, New Orleans, LA
Make lasting connections by turning first-time diners into regulars and regulars into VIPs with our guest relationship management tools. Explore our related blog posts for tips on leveraging restaurant customer relationship management software to enhance guest relationships and elevate your restaurant’s success.
Operations
Learn how a restaurant CRM can benefit your restaurant. A CRM helps you personalised service and launch targeting marketing campaigns that work.
Hospitality | Restaurant technology
Learn about the tech tools restaurants can use to provide highly personalised hospitality for a guest experience that leads to regulars and ravings fans.
Hospitality
It’s a known fact that the long-term success of your restaurant depends on the relationships you create and maintain with…
Tell us about your restaurant business
By clicking Get a demo you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need help deciding which option is best for you? Give us a call at