Big Easy Covent Garden
Friday 12 -11.30 pm
Saturday 11 am - 11.30 pm
Sunday 12 - 10.30 pm
Fab bottomless fajitas and wings and the waiter was very attentive.
Food was amazing and brilliant service.
My daughter enjoyed the food immensely . The Bbq sauce was too sweet for me.
Your bar staff need more training on cocktail making! A Cosmo does not have sugar in it! They also need to know that tutting at a customer can be heard!
Second time I’ve visited the restaurant this time me and my partner brought my daughter along. All three of us loved our food and the cocktails were amazing.
Excellent food, fabulous value (we had the Express Lunch menu) and efficient, pleasant staff. All in all a fantastic pre-theatre meal!
Only one downside.....we sat upstairs and it was very cold!
Great space, lovely seafood and good cocktails! Definitely recommend. Brilliant service x
I've been to big easy over the years quite few times. We always thought that the one in Covent Garden had better food than Chelsea. This time my experience is far from great.
Food - go for shrimps and seafood, avoid the rest - not worth the money or the wait. We were table of 3 plus a child - bill came to £200- for this price you expect quality both in food and service- which we did not receive. First seated in the corner of a restaurant next to a a very loud 18th birthday swearing party, asked to move, refused (the manager was wide eyed and looked like it was his 2nd shift) - pointed out that downstairs was pretty much empty - after a while we were granted different table. they were either understaffed or staff was barely trained. Asked multiple times for things- water, wine etc, only on second or third request things were brought. 6 year old's burger - cooked to an inch of life - he had a quarter, said it was disgusting - no quality here. very very average steak. bbq meats bathed in pure sugar, which meant to be house bbq sauce. Asked for non alcoholic margarita, but apparently the machine was broken so they had to prioritise over non alcoholic to alcoholic, so i could only have regular.the other waiter didn't even know if they did non alcoholic cocktails.
The only good part of the meal - the shrimps - both in the creamy sauce and in batter. Strongly advice to go when they have Tuesday night deal - the value to money is adequate to the quality of product then not on any other day of the week.
It's a shame that a place which used to serve decent food with great and friendly service is turning in a hen do central with fast food and fast non personal disoriented service.
We were seated and then immediately moved because the a big group were arriving shortly and the table was needed. The big group never materialised.
The servers were very friendly but all a bit haphazard; were asked multiple times if we needed any condiments. The bottomless BBQ is indeed bottomless, but none of the food was hot.
We hit the place on a Sunday lunchtime, so as busy as it can be, but felt it was a little rough around the edges.
Fantastic food and our waitress was excellent- she really looked after us ....... and the food was amazing!
I have previously been to Big easy many times, and it had always been fabulous. Fajitas night used to be a firm favourite, so i was excited to return with friends that had never been. However I was hugely disappointed on saturday, the service and food were not up to the high standard i had previously experienced. Upon ordering, a couple of things we wanted were no longer available, we were seated at 7pm and how can you run out of things when you're based in central london and on a saturday night?! Just a shame about the inattentive service and unavailability of options. Not what I have previously experienced at big easy so i left feel very disappointed.
Friends 30th birthday! They brought cake and candle.
Excellent experience from start to finish!
Great atmosphere, location, food and staff. Highly recommend!
Absolutely love Big Easy.... real honest food!!!
Nice place, fast service. Wasnt overly impressed with the 4 way lobster.
Been to Big Easy a few times - including the Covent Garden branch and was always fairly happy. Not sure what happened recently, but the portion sizes literally halved while the prices stayed the same. £3.95 for a portion of coleslaw which was about two table spoons, £5 for grilled mushrooms - again about 3 table spoons. But the thing that took the crown was the calamari starter at £8.90 (!!) which was literally less than half a small basket of tiny calamari pieces hidden under quarter of a lemon. If they'd serve me this in a fish in chip shop at half the price I'd complain - let alone in a restaurant that's charging nearly nine quid for a starter. They have also reduced the amount of prawns in the Big Easy Combo in favour of muscles which are obviously much cheaper. Bill came in at £75 for two adults and a child - without any alcohol so definitely not good value for money. Won't be going back any time soon.
We love Big Easy amazing atmosphere, great food and fantastic customer service!
Really good ambience, good value food and really tasty. Lots of options. Happy hour means cocktails are good value. Pleasant staff. Would definitely recommend.
Good for groups, American cuisine- great California roll and desserts
Good food and service but the restaurant was very cold.
Had to send back some chicken wings as there were still raw. We also had to send a drink back ordered at dinner which was completely different to the same drink ordered at the bar. It was the wrong drink but it took 2 different people 4x to get this sorted and it was a bit ridiculous. They spent quite a long time questioning if we had got the drink order wrong - when it was in fact the barman! Food in general was also quite average. Bit disappointing as this was a birthday meal - wouldn’t reccomend the Big Easy to anyone, not been before but it definately didn’t live up to the hype!
I have been to the Big Easy on Kings road a few times and loved it. We had several issues with service at the Covent Garden restaurant. Initially the food came out quickly, second round of food we had to wait 45 minutes, asked repeatedly, was approached several to ask if we were still waiting, had to ask for the rest of the order after some had been delivered, they forgot a drink which we had to ask for 3 or 4 times, the server got noticeably annoyed as we kept asking and then didn’t acknowledge us on the way out. We also noticed several mistakes on our bill when we had to deal with. Too many negatives for one meal. My friends had never been to the big easy before and have vowed not to return. I was very disappointed
Had the lobster. Always great food. Look forward to going back!!
It was ok , no what I was specting dry ribs, too much sauce in the pull pork, clearly not fresh , Chichen was nice and tender, sides ok , I’ve try better for food for a much better value.
This is really nice place!
We went there with friends and family we havent seen for 12 months and some of us had been eating here before and thats why we came here...
(We came all the way from Amsterdam to eat here to chatch up.)
The music was extremly loud ( tuesday evening ) so sadly to chatch up this was not the place to be
we didnt do a extra drink here or a final coffee because we couldnt hear each other very well.
The review gives me not the chance to find it just disturbing! So thats why its on "Quiet"
for the food we would come again !
Always love Big Easy - I bring my clients to Covent Garden and I’m always made to look good with the vast variety of food selections.
STAFF are always welcoming and helpful.
Thank you - will see you again soon
This place is awesome. A must go if you love your food
Food was exceptional, service was really good and not badly priced have been here a few times really like the food, will and have recommended to many people
Great place with amazing food. The noise can be a little much at times but as it was packed it’s to be expected. Would highly recommend to anyone who likes steak and/or lobster!
I did not have a good time and the food was poor. My child ordered the kids ribs and they were dry and too spicy to eat. I would never eat at one of your restaurants again. Please contact me if you wish to discuss further.
Great food and great venue
Lovely place to eat the all you can eat brunch. The mohito was lovely too. If your really hungry you will be able to fill your boots with this all you can eat brunch. The service was also excellent the server was very attentive and brought us everything we asked for. A lovely place to spend a couple of hours. Thank you.
The brunch is such good value if you go for the bottomless bbq choice although the lobster was amazing. Lots of choices and variety of how to have your meat or seafood. Great cocktails too
More food than you could possibly handle. Their meats are amazing and very reasonable considering the amount you get. Highly recommend
Seated upstairs so main point of going here was lost as we wanted to see live music which is downstairs. The table for 2 is tiny and practical on top of the tables either side so no chance of talking. In fact the table next to us had the lobster and when ever they attempted to get some meat out of the scrawny looking crustacean the juice hit Us in the eyes and stained our clothing.
Last time I visited the food was cold but I put chose not to complain and spoil the celebration. This time the food came up in less than 5 mins but was also cold and I was concerned it had been sitting on the side in the kitchen with no proper temperature controls. Very dangerous for chicken and prawns.
The band was excellent. Finally my friend who paid the bill informed Me next day that we were overcharged by £20.
Won’t be going again.
Nice food, candles were too low - but service made up for that
Staff were very attentive.
Came slightly before the booking but were seated immediately.
Put in the reservation that it was a birthday dinner and they even brought us ice cream.
10/10, made me want to revisit very soon.
Came here for dinner before seeing a show. Had som truly fantastic food and lots of it, served bt helpful staff. Food came promptly and we were well looked after so no nerves about missing the show despite the restaurant being very popular .
Very nice. The lunch menu was excellent and very good value. A nice place to go.
Our food arrived. The chicken was Luke warm. The pork ribs had blood dots all over, which turned my stomach. The waitress was lovely and asked if we wanted something else but the food had put us off so we declined. The waitress then asked if we would like to speak to manage but we sat waiting for about 10 minutes and then we decided to leave. On the way out the waitress ask if we would be kind enough to write down feedback, we did so hopefully it will be read!