The Madison Concourse Hotel

Name: The Madison Concourse Hotel
Address: 1 W. Dayton Street, Madison, WI, United States, 53703
Telephone: (608) 257-6000
Price range: $31 to $50
Rating: 3.8

3.8

53 Reviews

$31 to $50

Contemporary American

Great for brunch
Charming
Child-friendly

Join us for a special holiday brunches in our Grand Ballroom!

Make a booking

No. of diners

2 people

DateTime

8 Sept 2024

19:00

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Contemporary American, American, Bar / Lounge / Bottle Service
Hours of Operation
Brunch Sun 09:30–13:00
Phone number
(608) 257-6000
Website
https://www.concoursehotel.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress Code
Casual Dress
Private party facilities
Bring the family to enjoy special Holiday Brunches in our Grand Ballroom!

Location
1 W. Dayton Street, Madison, WI 53703
Area
Madison
Cross Street
Wisconsin Ave
Parking Details
Complimentary parking provided in our underground ramp
Additional
Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

What 53 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8

3.8 based on recent ratings

3.6Food
3.6Service
3.4Ambience
3.1Value

Noise • Moderate

53 Reviews

s
sclittle
Milwaukee
9 reviews
2.0
9 reviews
Dined on 12 May 2024
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 1
I was expecting the brunch to take place in the restaurant, not on the 2nd floor banquet room with waaaay too many tables. The atmosphere was not conducive to brunch, the food was minimally okay, but not worth the price. On the positive side, our server was pleasant. I don’t make a habit of trashing a dining experience and I feel I’m a fairly objective person. This is not what I expected and I will look for another venue to celebrate Mother’s Day in the future.
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JK
JanK
San Francisco
5 reviews
5.0
5 reviews
Dined on 12 May 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Ate at the buffet on Easter Sunday. My children asked where do you want to go for your birthday? My birthday was one week away from Mother's Day so I suggested we celebrate birthday and Mother's Day at the Concourse. I remembered the especially good ham from Easter so that's why we chose the Concourse.
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OT
OpenTable Diner
Jackson Hole
2 reviews
2.0
2 reviews
Dined on 12 May 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
This buffet was in a conference room that was made into a dining room for the day. The food was not kept hot and many of the stations were often empty. There was a nice variety of food, but the ambience was lacking and there were too many issues with the food.
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MR
MeghanR
Milwaukee
2 reviews
3.0
2 reviews
Dined on 12 May 2024
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 2
Reservation was for 1215. Food was certainly not the greatest for the price. Luke warm at best. Items not replenished very fast. Prime rib was dry and was only given one small piece at a time. Parking was complimentary but our SUV was too tall, no notice of how tall the inside was until you drove in and a plastic beam was inside that scraped the roof of our SUV. Not much room to try and turn around. Had to find a different parking ramp and pay for parking. Will not go back for this Mother’s Day brunch
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OT
OpenTable Diner
Milwaukee
1 review
2.0
1 review
Dined on 12 May 2024
1. Overall 2
2. Food 1
3. Service 3
4. Ambience 1
The food was not good, especially the meat carving station, prime Rib was extremely dry, not edible! Won't go back...
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CR
CRAIGS
Chicago
1 review
5.0
1 review
Dined on 12 May 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Again as with our first experience at Easter, the brunch layout is so very easy to maneuver and deal with, even with a Mother using a walker. Even though it is a very large space we've never felt congested or like you are waiting in lines forever to get a chance to serve ourselves and our party. Food selections and quality are top notch and there always seems to be adequate staff to keep buffet filled and to be right on top of clearing tables as needed. The Concourse will continue to be our go-to venue for holiday celebrations. We totally enjoy our experiences there!
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GB
GrantB
Chicago
3 reviews
vip
3.0
3 reviews
Dined on 12 May 2024
1. Overall 3
2. Food 3
3. Service 1
4. Ambience 5
There was an automatic 20% tip on my bill for a party of 6 which I’m happy to pay and understand. I was a bit surprised since it was a buffet and when my daughter asked for a glass of juice and I asked for a coffee I was pointed to where I can get it myself. Then I stood in line to pay my bill and when I checked out there was another line for a tip. It did not say “additional tip” so if I had not noticed the automatic tip I would have tipped again. I find that a bit insulting and deceitful.
The Madison Concourse HotelResponded on 23 May 2024
Hi, Grant. Thank you for joining us for Mother's Day Brunch. We are sorry that the system appears to be deceitful as that is not our intention. We do add an automatic gratuity to parties of 6 or more. Our system that processes payment doesn't allow us to remove the tip line or to rename it. We will review our check out process for next year and make sure that guests are aware when the automatic gratuity has been applied. Thank you for the feedback.
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L
Leah
Orlando
8 reviews
5.0
8 reviews
Dined on 12 May 2024
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 4
The food, ice sculptures, and ambiance were wonderful. This is our yearly Mother's Day tradition and we will do it again next year!
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FG
FoodieGB
Milwaukee
3 reviews
3.0
3 reviews
Dined on 12 May 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
We've done this buffet 4 times now. Each time it declines a bit. We likely won't be returning as the food and drink offering compared to what you pay doesn't really line up.
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AW
AbbyW
Milwaukee
1 review
1.0
1 review
Dined on 31 March 2024
1. Overall 1
2. Food 1
3. Service 3
4. Ambience 3
Food was mediocre at best. Most of it tasted stale, lukewarm and as if it had sat out too long. VERY disappointing especially with the high price point. Will NOT return.
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FAQs

The Madison Concourse Hotel is rated 3.8 stars by 53 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

No. of diners

2 people

DateTime

8 Sept 2024

19:00

Google Map for The Madison Concourse Hotel

1 W. Dayton Street, Madison, WI 53703

Additional information

Cross Street
Wisconsin Ave
Area
Madison
Hours of Operation
Brunch Sun 09:30–13:00
Price
$31 to $50
Cuisines
Contemporary American, American, Bar / Lounge / Bottle Service
Dining style
Casual Dining
Dress Code
Casual Dress
Parking Details
Complimentary parking provided in our underground ramp
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

Website
https://www.concoursehotel.com/
Phone number
(608) 257-6000
Private party facilities
Bring the family to enjoy special Holiday Brunches in our Grand Ballroom!

The Madison Concourse Hotel

Make a booking

Additional information

Menu

What 53 people are saying

Overall ratings and reviews

FAQs

How is The Madison Concourse Hotel restaurant rated?

Is The Madison Concourse Hotel currently accepting bookings?

Make a booking

Additional information