Hertford House

4.6
21 reviews
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£25 and under
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British
Top tags:
  • Casual
  • Lunch
  • Good for a Date
All ingredients are sourced and gathered locally wherever possible but always from British lands and shores.


Dining Style
Casual Dining
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Cuisines
British, Bar / Lounge / Bottle Service
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Hours of Operation
BREAKFAST
Mon - Fri: 7am - 11:30am, Sat - Sun: 8am - 11:30 am
LUNCH (Classic)
Mon - Sun: 12pm - 3pm
DINNER (Classic)
Tuesday - Saturday: 6:30pm - 10pm
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Phone number
01992 517440
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Private Party Facilities
Our private event space situated below the reception of Hertford House Hotel. Employing the talents of top London designers the Mint List (recommended by The Sunday Times and Elle Decorations)and architects, Mango (Milk & Honey and The Clubhouse in Chamonix). With stylist guilt wallpaper, graphic print carpeting, neon signs and original antique furniture and artwork, reclaimed from as far afield as Denmark, creating a contemporary yet lived-in feel. The lounge can hold from 30 in our seated snug up to 147 guests. The lounge benefits from a fully integrated sound system for D.J’s to perform or for you to plug in your favourite playlist
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Private Party Contact
Wendy Shipton: 01992 517440
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Parking Details
The nearest car park is the Gascoyne Way Multi Storey Car Park SG13 8AE.

Mon-Sat 7:30am - 4:00pm
30 Mins Free, 90 Mins £0.80, 3 Hours £2.00, 4 Hours £2.90, 5 Hours £3.60, Day £4.40, Motorcycle Free, Disabled Free
Mon-Sat 4:00pm - 6:30pm
30 Mins Free, Max £1.00, Motorcycle Free, Disabled Free
Free outside these hours
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Entertainment
Resident DJ's rocking the two floors of Hertford House Friday & Saturday night
Additional
Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Dancing, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining , Outdoor Smoking Area, Wheelchair Access, Wine
What 21 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.8
food
4.5
service
4.1
ambience
4.3
value
Noise · Moderate
100% of people would recommend it to a friend
5
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1
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JB
Hertfordshire
1 review
Dined on 1 September 2018
Overall 5food 5service 5ambience 5

Excellent service and friendly staff - food was amazing and we were easily able to add on extras to the menu which made our visit great

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A
Cheshire
10 reviews
Dined on 1 April 2018
Overall 5food 5service 5ambience 4

Shouldn’t really get this excited about breakfast but when it’s this good... why not.
Everything cooked beautifully, wonderfully tasty, great service... just great. The full Hertford house English is 10:50 and worth every penny.
Cannot be bettered. .. and the black pudding... OMG!!!! No better way to start the day!!!!

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OT
1 review
Dined on 24 February 2018
Overall 5food 5service 5ambience 4

Small restaurant at the back of the bar made

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AT
Hong Kong
1 review
Dined on 2 February 2018
Overall 4food 5service 4ambience 3

We had not eaten at the Hertford House hotel since the restaurant changed to Chau's - we were very pleasantly surprised by the quality of the food - really worth a visit. Only downside was the speaker in the restaurant was playing different music to the bar (which you are very close to when eating) but to be honest this did not detract from the experience. Good service too.

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CJ
Hertfordshire
1 review
Dined on 14 January 2018
Overall 5food 5service 5ambience 5

Staff very friendly. Good food. Did not rush us despite wanting to close (I think!)

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S
Hertfordshire
1 review
Dined on 8 December 2017
Overall 3food 5service 2ambience 2

I was very impressed with the food, and it was a lovely touch that the chef came over to our table after our meal to ask what we thought of the food.
The black cod was outstanding & I would highly recommend to a friend.
However, there is space for improvement with regards to the waitresses and service.
I had to ask for the drinks menu, then we was waiting to be asked what drink we would like & the waitress seemed to be huddled with the chefs having a chat & a giggle- there wasn't much attention to detail.
She was also wearing a chunky red jumper with baggy sleeves that kept falling into the food when she was leaning over the table to collect glasses etc- not very professional and to be honest put us off our meal. Going forward- waitresses should be more appropriately dressed & need to give more attention to the tables.
Otherwise very enjoyable.

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OT
London
3 reviews
Dined on 24 November 2017
Overall 5food 5service 5ambience 5

Chaus was excellent - lovely, freshly cooked Asian food & friendly staff.

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B
London
8 reviews
Dined on 3 November 2017
Overall 4food 4service 5ambience 3

Chau's is a good addition to the Hertford food scene. Good range of various asian foods - some decent Chinese, Japanese and other options. Particularly rate the vegetable dishes and the Teriyaki Salmon. The ribs weren't so great - should fall off the bone, but were a bit chewy. Great service and will be back.

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B
London
8 reviews
Dined on 29 October 2017
Overall 4food 4service 5ambience 3

Probably the best breakfast menu in town. Good food and decent value. Ambience a bit lacking but could just be the day.

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PK
Hertfordshire
1 review
Dined on 21 October 2017
Overall 5food 5service 5ambience 5

Fantastic friendly service, very nice wine choice. Quality food.

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CD
Hertfordshire
1 review
Dined on 29 September 2017
Overall 4food 3service 3ambience 3

The starters were great! We had chilli squid, edamame beans and duck wraps! It was so yummy.
The resteraunt itself is very small and all tables are really close together so if you don't want to feel like you're on a date with other couples don't go!
The mains we ordered were sweet and sour chicken which tasted like tomato to soup and not sweet at all and cashew chicken which we thought would be like satay chicken but it was chicken and cashews on a plate!
Over all would go again just for starters and drinks but not a main dish.

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OT
Hertfordshire
1 review
Dined on 15 September 2017
Overall 3food 3service 3ambience 2

Menu looked great but in reality it was very limited. No lamb, no pork and only one dessert option.

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MH
New York Area
10 reviews
Dined on 29 July 2017
Overall 4food 5service 3ambience 4

Went for dinner at Chau's, and food is excellent. Staff was really friendly, even if a bit slow. Definitely worth for the great menu.

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OT
Toronto
1 review
Dined on 15 March 2015
Overall 1food 1service 1ambience 3

Waited 15 minutes to be served then after 45 minutes of waiting for food was told it would be a further 10-15 minutes as they had lost our order, from what i could tell every other dish that was coming out was being sent back because there was a problem, even after my complaint they still managed to rush out my bill for the two coffees we had, head waitress seemed lovely but the rest of the staff seemed like they would rather be in bed, thanks for ruining my wifes first mothers day breakfast!

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Q
Hertfordshire
1 review
Dined on 14 February 2015
Overall 1food 1service 1ambience 1

Our reservation was for 8.30pm by which time, one of the three mains items on the menu had run out. As we were finishing our main course we realised that all the other tables had been cleared away and the chairs stacked, so we were left in isolation! It was quite simply one othe worst dining experiences my wife and I have had!

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T
London
2 reviews
Dined on 13 February 2015
Overall 4food 3service 4ambience 3

I really enjoyed my steak, my girlfriend did not enjoy her pork ribs. I tried them, they weren't bad, the sauce was spicy, which I like, but she does not, but left a slightly sour after taste, which neither of us liked. Other folks may have liked it. The kitchen is open to view, which I like because it shows confidence in their work. The steak I ordered was tender and nicely medium rare. The service was competent, prompt and polite. I really liked the Anchor Steam beer available in a bottle. Overall, I would say, this restaurant is good for when you want to eat out casually. It performed as I expected. The overall price for the meal was good. I had a positive experience eating there.

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BM
London
26 reviews
Dined on 20 December 2014
Overall 3food 3service 3ambience 3

Always loved the place for the drinks and am a frequent customer. It's a shame we were seated in the bar for the meal as it was a Saturday night so busy & loud. Preordering GF wasn't success & server was incorrect describing meal as GF. Half of the mains weren't as ordered. Despite poor communication somewhere, the food is good, maybe trying too hard to be interesting. Would eat here again for lunch.

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EH
Hertfordshire
1 review
Dined on 7 August 2014
Overall 5food 5service 5ambience 5

Fanatastic quick and friendly service, sitting outsdie was a real treat, food was was served promptly and tasted great. Would go back again.

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F
Hertfordshire
1 review
Dined on 19 July 2014
Overall 5food 5service 5ambience 4

Service was great and meal was lovely. Steak bar ie not too many side options but quality of food was superb - we would definitely return.

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OT
Dorset
1 review
Dined on 23 May 2014
Overall 3food 2service 4ambience 4

The other half and I tried this on Friday night, although the food was not wow the service and setting was good. Maybe it's just trying a bit too hard to be London with a similar vibe to meat liquor, pattyandbun etc

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N
London
2 reviews
Dined on 25 April 2014
Overall 4food 4service 4ambience 4

I recently visited for a business lunch with my team and we had an excellent meal. The new menu all looks tasty and no one had a bad word to say about their selection. The staff were friendly, knowledgable and polite. The meal was good value for money and there was certainly plenty of it. In short, I'd definitely visit again.

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