Fogo de Chão - Elmhurst, Queens NY

Fogo de Chão - Elmhurst, Queens NY reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Loida

   New York City7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and our server and service was great.
   

   Fogo de Chão - Elmhurst, Queens NYResponded 3 days ago

   We're so pleased to hear you enjoyed your meal, Loida! Thank you for sharing your kind words about our team, and we hope to welcome you back soon.
   

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2. G

   Gloria

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for your service. This is my first time in your location we have a very good experience.
   

   Fogo de Chão - Elmhurst, Queens NYResponded 3 days ago

   We're thrilled you enjoyed your first visit with us, Gloria! Thank you for your kind words about our service. We're excited to welcome you back again soon.
   

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3. B

   Barbara VIP

   New York City39 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great place to celebrate with family. PRICEY but delicious food. The service was poor and uncoordinated.
   

   Fogo de Chão - Elmhurst, Queens NYResponded 6 days ago

   Barbara, thank you for dining with us. While we're pleased you enjoyed celebrating with your family and found our food delicious, we're sorry to hear that the service did not meet expectations. Please reach out via our website contact form, so we can address your concerns and strive for a better experience. Thank you.
   

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4. R

   Ravi VIP

   New York City1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Terrible wait time for Mother's day. Management seems overwhelmed. Food was decent but wouldn't go back
   

   Fogo de Chão - Elmhurst, Queens NYResponded on 13 May 2025

   It's concerning to hear about the wait times during your visit, Ravi. Our team aims to manage busy periods efficiently. We're sorry for any frustration caused, and we'd like to address your experience and work toward a better future visit. Please reach out via our website contact form so we can discuss your concerns further. Thank you.
   

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5. S

   September

   Unspecified1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was phenomenal. Service was TERRIBLE. Horribly managed! Had a reservation for two at 6:30. Wasn’t seated until 7:50. Had to make a fuss about the wait time was the only reason why we was seated then. They overbooked reservations and had the nerve to be taking walk ins! Bartenders were horrible. Awful drinks,and disgusting attitudes. Would not be going back to this location! And to think,they stated a $50 late fee would be charged to your CC if you’re late.
   

   Fogo de Chão - Elmhurst, Queens NYResponded on 13 May 2025

   September, we're sorry to hear about your experience. We aim to provide seamless service, and your feedback indicates we missed our goal. Our team would like the opportunity to address your concerns and explore ways to improve. Please connect with us via our website's contact form to discuss further. Thank you.
   

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6. R

   Randell Goon-berg

   New York City4 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   The wait time was unbelievable I had a 6:30pm and didn’t get sat until 8:17pm . Food wise the meat platters took so long .. didn’t have a great experience
   

   Fogo de Chão - Elmhurst, Queens NYResponded on 13 May 2025

   We're sorry to hear about your recent visit, Randell. Delays like the ones you described are not typical, and we understand how frustrating that must have been. Our team is committed to improving your experience and would appreciate hearing more from you. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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7. E

   Eddie

   Miami - Dade3 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Great food. But our server was non existent the whole time.
   

   Fogo de Chão - Elmhurst, Queens NYResponded 6 days ago

   Thank you, Eddie. While we're happy you enjoyed the food, it's concerning to hear about your service experience. We strive to ensure attentive service for all our guests and would like to hear more about your visit. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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8. J

   Jasmine VIP

   New York City17 reviews

   1.0

   Dined on 10 May 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   The food is usually good here so me and my husband and son usually frequent often. On 4/9/25 it wasn’t so good. The food didn’t taste seasoned except the chicken thighs. We waited 30 minutes although we had a reservation. It took another 30 minutes for me to receive my cocktail. I don’t know what happened last night but I’ve had better service here
   

   Fogo de Chão - Elmhurst, Queens NYResponded on 12 May 2025

   We're sorry we missed the mark for you and your family during your recent visit. We strive for timely service and flavorful cuts, and it's concerning to hear this wasn’t your experience. We would like to learn more, so please reach out via our website contact form. Our team would like to work toward improving your future visits. Thank you.
   

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9. E

   ENGIN VIP

   New York City9 reviews

   5.0

   Dined on 8 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience once again was phenomenal. Jameel personally came over to our table to say hello to our children. We were celebrating my 5 year old's birthday and when we asked her where she wanted to go? She said she wants to see her boyfriend Jameel at Fogo De Chao. I kid you not and this is not made up and we wish we had it on video because it probably would've went viral. Once we are inside, my son was looking for his girlfriend Leslie and she soon came by, where my son turned beet reed, who welcomed us again with open arms and that warmth from the employees is what keeps us going back again an again. Everybody was very attentive, personable and on point and I forgot our waitresses name but she was a delight to deal with as well. Kudos to both of you on jobs well done, Jameel and Leslie. Corporate folk who are reading this, take it from a customer service trainer, on the job for 16 years, these 2 are definitely ready for upper management. Adam and Allison.
   

   Fogo de Chão - Elmhurst, Queens NYResponded on 10 May 2025

   How heartwarming to read about your phenomenal experience, Engin. It's wonderful to hear how Jameel and Leslie made such a memorable impression on your family during your celebration. We're so glad that their warmth keeps you coming back. Your feedback is truly appreciated, and we look forward to welcoming you and your family back for another memorable experience soon!
   

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10. C

    Catherine

    New York City2 reviews

    2.0

    Dined on 27 April 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    I was disappointed with the service the waiter give us we were sat down and then after we decided on what we wanted to drink she disappeared for the rest of the night and we also heard other customers also complaining about the service and the same lack of attention as for food it was ok some of the meat choices had like no taste. The market table didn't really have much options that were appealing.
    

    Fogo de Chão - Elmhurst, Queens NYResponded on 7 May 2025

    Catherine, we're sorry the experience didn't meet your expectations, especially with the service and flavors you encountered. It's concerning to hear about the lack of attention. Our team would like to address your concerns more personally. Please connect with us through our website contact form so we can work toward a better experience. Thank you.
    

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