Caffe Concerto - Whitehall

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1. NS

   NatalieS

   London

   1 review

   5.0

   1 review

   Dined on 16 July 2022

   overall5food5service4ambience5

   Excellent for afternoon tea, and great location close to the hussle and bustle of Regent Street but not too close. Highly recommend.

   Report
2. OT

   OpenTable Diner

   London

   1 review

   4.0

   1 review

   Dined on 9 July 2022

   overall4food4service4ambience2

   Good food very prompt

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3. M

   Mackers

   London

   1 review

   1.0

   1 review

   Dined on 6 July 2022

   overall1food1service1ambience4

   Staff who couldn’t speak English who were not attentive and rude overall. Food was poor quality and insanely overpriced. The interior was a lovely design but that was it. One moment that stood out that was for the prawn dish with spaghetti we only received the head and tails of the prawn and none of the meat for a £22 dish! Then had to make them change it after debate. Do not recommend and will not be going back.

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4. DS

   DS2523

   London

   1 review

   5.0

   1 review

   Dined on 1 July 2022

   overall5food5service5ambience5

   Lovely restaurant, right opposite the Trafalgar Theatre. Staff were polite, welcoming and accommodating. Food was good, Antipasti to start(sharing platter) and pasta each for main, 2 glasses of wine and 2 beers,£100. We enjoyed the restaurant, we wasn’t rushed at all, and most of all, we wasn’t continuously asked if everything was ok whilst we had a mouthful of food!

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5. S

   Salsachick

   London

   2 reviews

   1.0

   2 reviews

   Dined on 30 June 2022

   overall1food3service1ambience1

   Food isn’t bad although we asked for Parmesan and they had run out!!!! In an Italian restaurant?! There is a Tesco not far away, and they should have bought some from there rather than admit to customers they failed to order sufficient food! Food was slow to arrive, service was appalling slow. Had to wait ages for a drink then I managed to call someone over, ordered and then it didn’t come until our main course!!! I was so thirsty by then!! They started clearing away plates of my guests whilst I was still eating. We ordered 2 cold desserts and one hot. The hot one came long after the 2 cold desserts had been eaten. Unsurprisingly, the bill (with £15 service charge added on!) came incredibly quickly!!!! In fact, the bill came and they arrived with the card machine BEFORE the hot dessert came out!! An unpleasant experience that I won’t be repeating

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6. GP

   GoncaloP

   London

   3 reviews

   4.0

   3 reviews

   Dined on 26 June 2022

   overall4food4service4ambience5

   Food and service were good, but on a quality/price ratio you can find better in other places, so the key selling point is pairing that with superb ambience, great space and decorations. I would recommend for the experience specially if you’re looking for a pretty place for a date!

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7. L

   Luke

   London

   9 reviews

   5.0

   9 reviews

   Dined on 23 June 2022

   overall5food5service5ambience5

   My young daughter and I had a lovely lunch. It was a treat for a day out in London so I wanted something causal but a bit special and this was ideal. The staff were very welcoming too.

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8. JK

   JulianK

   Berlin

   2 reviews

   2.0

   2 reviews

   Dined on 18 June 2022

   overall2food2service2ambience2

   Service very slow , plenty of waiters/waitresses , all just milling around . Waited ages for drinks , food even slower… know one came to clear or ask if we needed anything else , I had to go get a waiter for service ..

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9. AM

   AlexM

   Toronto

   1 review

   5.0

   1 review

   Dined on 15 June 2022

   overall5food5service5ambience5

   Great, thank you for the hospitality! We loved the food and the atmosphere

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10. AN

    AlexanderN

    1 review

    2.0

    1 review

    Dined on 3 June 2022

    overall2food4service2ambience3

    Caffee Concerto keeps a "fake" menu for tourists with prices 20-25% higher that in the Internet and after that they add a service charge.

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11. SJ

    SheilaJ

    London

    2 reviews

    4.0

    2 reviews

    Dined on 2 June 2022

    overall4food4service3ambience4

    We were a little late due to the, obvious traffic around Whitehall on trooping the colour day. When we (my mother and I) arrived, and told the staff that I had booked a table, no one really asked for my name or any type of confirmation, which I thought was a little strange. Since I did make a specific note when I booked in advance. We were given a really wobbly table, at the back. It was a very warm day, so thankfully it was near the AC. The chairs were somewhat comfortable, however after looking around at other guests who had incredibly more comfortable chairs and stable tables, I was a little disappointed. After a short wait, we were served. The staff were incredibly friendly and helpful. We had ordered two virgin belinis, the ravioli with lobster and crab and the grilled salmon steak. We were first served the drinks, and the server was struggling to get through the chairs, with how far back we were seated. The drinks did spill a little but to no fault of anyone. The belinis were fruitful, sweet and absolutely satisfying. I highly recommend the drink for warm/hot weather. The ravioli was marvellous, if you ever visit, this is something you must try! It was at a perfect hot temperature, creamy, a slight nutty after taste, all in all a fantastic dish. The grilled salmon steak, was flavourful however it was pretty dry. One thing caused great discomfort yet again was eating on the wobbly table, we were both afraid our drinks were going to fall over. I've never eaten at restaurant, with so much anxiety in my life! To conclude, our experience at caffe concerto was good but it could have been better. Would I visit again? Maybe, at a quieter time.

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12. T

    Tinks

    London

    4 reviews

    4.0

    4 reviews

    Dined on 25 May 2022

    overall4food5service4ambience5

    Everything was great, food, staff, atmosphere and price reasonable for London. Our only downside was there was not enough staff, 1 more would have made a big difference. The table was not ready for our reservation, too long to order drinks and for them to come.

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13. CM

    ChrisM

    1 review

    4.0

    1 review

    Dined on 17 May 2022

    overall4food4service3ambience5

    Nice place for a business lunch. Not too noisy and tables well spaced out.

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14. AK

    AngelikiK

    London

    3 reviews

    3.0

    3 reviews

    Dined on 21 April 2022

    overall3food2service3ambience2

    I had better afternoon tea elsewhere. Food is average and over priced.

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15. L

    Luncheater

    1 review

    1.0

    1 review

    Dined on 23 March 2022

    overall1food3service1ambience5

    They didn't put our order through and by the time it was realized it was too late and we had to leave without eating.

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16. TH

    TracyH

    London

    6 reviews

    vip
    4.0

    6 reviews

    Dined on 10 March 2022

    overall4food4service4ambience4

    We had gone to the wrong one, as there are quite a few in the area. We were slightly late but it wasn't a problem. The restaurant wasn't particular busy. We ordered a starter, but unfortunately this didn't arrive, however the waitress was so apologetic and kept on apologising, it really wasn't a problem Food was lovely, I had the king prawn risotto which as meant to have garlic in but I hate garlic so was made without which was great, very tasty. Will go back

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17. L

    Lulu

    London

    1 review

    5.0

    1 review

    Dined on 10 February 2022

    overall5food5service5ambience4

    Alex who served to us was very attentive and accommodating. He was helpful and gave great advice. His manner was welcoming, friendly and warm. We really enjoyed the evening. The main course was delicious the only minor thing was that the Pistachio cake was a tiny bit dry but it was the end of the day. Nonetheless I would happily go again.

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18. SB

    SteveB

    London

    2 reviews

    4.0

    2 reviews

    Dined on 20 January 2022

    overall4food4service4ambience4

    An excellent choice for a pre theatre lunch. Great choice of Italian inspired dishes. Value for money too.

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19. J

    Julia

    Berkshire

    1 review

    3.0

    1 review

    Dined on 9 December 2021

    overall3food1service3ambience3

    The setting is lovely, the cafe itself looks nice and the service was reasonable. However, the food is really not worth it. I went there with my team for cake. There's a lot of choice, but the cakes are poor quality. I had Mille Feuille (which felt like I was eating lard) and a hot chocolate (which was primarily sugar). Ravello is a much better bet (though not as nice inside)

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20. SW

    SusanW

    West Sussex

    2 reviews

    5.0

    2 reviews

    Dined on 9 December 2021

    overall5food5service5ambience5

    Booked a table for lunch before seeing The Jersey Boys at The Trafalgar Theatre. The location couldn't have been better, as Theatre was almost opposite, so could enjoy a leisurely lunch. Caffe Concerto was attractive inside with attentive staff and very good Italian cuisine.

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21. SR

    SamR

    London

    1 review

    3.0

    1 review

    Dined on 5 December 2021

    overall3food3service3ambience4

    Lovely place and friendly staff however food and drinks overpriced and nothing special

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22. w

    wishbone

    Hertfordshire

    3 reviews

    5.0

    3 reviews

    Dined on 27 November 2021

    overall5food4service5ambience5

    When we arrived, the Manageress advised she had no bookings at all. I showed her my email from OpenTable and she advised that the system must be down. However, luckily we were still able to get a table for 4 and as we had arrived early gave us time to eat and get to the theatre on time. The service was very good, we had also booked afternoon tea for after the theatre and the Manageress assured us we would have a table. When we arrived for afternoon, the Manageress remembered us, her staff were so attentive, the food both at lunch and tea was very nice.

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23. TP

    TraceyP

    Brighton

    3 reviews

    5.0

    3 reviews

    Dined on 25 November 2021

    overall5food5service5ambience5

    We had a fantastic lunch before going to the theatre across the road . So much choice on the menu, beautiful interior decor and great service. Definitely recommend and will return.

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24. AO

    AbigailO

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 19 November 2021

    overall5food5service5ambience5

    Fairly priced, non- fussy Italian themed food. Generous portions. Ideal location for early dinner before a visit to the Trafalga Theatre.

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25. SJ

    SteveJ

    London

    1 review

    5.0

    1 review

    Dined on 13 November 2021

    overall5food5service5ambience5

    Beautiful coffee and cake with great service. Efficient service

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26. JC

    JeanieC

    London

    3 reviews

    5.0

    3 reviews

    Dined on 8 November 2021

    overall5food5service5ambience5

    Quiet environment with enough spacing to avoid eavesdropping. Ideal for business gathering. Reasonable price.

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27. SW

    SuzieW

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on 3 November 2021

    overall5food5service5ambience5

    The lamb and chicken breast with mushrooms were delicious. The staff were fun, professional and helpful. Great place to eat before going to the Trafalgar Theatre

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28. OT

    OpenTable Diner

    London

    3 reviews

    1.0

    3 reviews

    Dined on 28 October 2021

    overall1food3service2ambience3

    Dreadful experience, orders arrived incorrectly, cold food, distracted staff. The one on Piccadily was superb

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29. LJ

    LesleyJ

    Berkshire

    5 reviews

    4.0

    5 reviews

    Dined on 27 October 2021

    overall4food5service2ambience4

    Fantastic food but make sure you leave plenty of time if you visit before the theatre. We had to chase the waiters for our food and the bill as the service was so slow - mainly due to lack of staff which I appreciate but just be warned

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30. T

    Tuff

    Hampshire

    4 reviews

    5.0

    4 reviews

    Dined on 24 October 2021

    overall5food5service5ambience5

    Fantastic dining experience. Lovely food, beautiful surroundings, excellent service. Not the cheapest but this is Central London

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31. DM

    DavidM

    London

    4 reviews

    vip
    4.0

    4 reviews

    Dined on 21 October 2021

    overall4food4service3ambience4

    Lovely food and well presented. Need more staff on the floor to avoid customers waiting. After 10 minutes we asked for menus. Overall, staff were pleasant and polite.

    Report
32. T

    Tracey

    Kent

    1 review

    4.0

    1 review

    Dined on 16 October 2021

    overall4food4service3ambience4

    The staff were very pleasant and helpful if not a bit persistent but that could have been because the restaurant wasn’t super busy when we were there! The food was well presented and very tasty. The one criticism I have is that one of our party asked for just ice cream for dessert and was told that wasn’t offered, yet you could pay for a scoop as an addition to one of the other desserts. Surely it would have been easy enough to put one or two scoops into a bowl and charge as if it was an addition. They lost out because rather than make some money on the ice cream the member of our party had nothing

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33. CS

    ChristopherS

    Caribbean

    10 reviews

    5.0

    10 reviews

    Dined on 15 October 2021

    overall5food5service5ambience5

    We had a wonderful family meal at Caffe Concerto Whitehall - conveniently located across the road from the Trafalgar Theatre (and minutes from Trafalgar Square). Service was friendly and quick. Food was delicious and the ambience is wonderful - the decor at all Caffe Concerto locations is from a bygone era - opulent elegance. We love the artwork and chandeliers.

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34. L

    Lisa

    London

    1 review

    5.0

    1 review

    Dined on 13 October 2021

    overall5food5service5ambience5

    Clean, good service, food lovely. Thoroughly recommend.

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35. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 9 October 2021

    overall5food5service5ambience5

    Delayed 30th wedding anniversary Great food and service

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36. PH

    PaulH

    1 review

    4.0

    1 review

    Dined on 17 September 2021

    overall4food4service4ambience4

    A warm, friendly welcome. Quickly seated. Good choice of food and wine. Reasonably priced. Speedy service. Very attentive. Excellent, tasty food. And we were out in plenty of time for curtain up!

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37. MC

    MichaelC

    London

    3 reviews

    5.0

    3 reviews

    Dined on 9 September 2021

    overall5food5service5ambience5

    Superb for pre theatre meal

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38. OT

    OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 29 July 2021

    overall5food5service5ambience5

    A lovely place with beautiful interior. Food was excellent and the service friendly and attentive. Great for a pre Jersey boys dinner. Restaurant is virtually opposite the Trafalgar theatre

    Report
39. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 June 2021

    overall5food5service5ambience5

    Went for breakfast

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40. KT

    KimT

    1 review

    4.0

    1 review

    Dined on 8 December 2020

    overall4food4service5ambience5

    Caffe Concerto has always been a lovely setting to eat and the extensive menu and delicious cakes on show are a delight. It was sad but a relief to see it so empty so that social distancing could be easily achieved but I was a bit concerned that there seemed to be no track or trace in place. I landed up visiting three times and the tea was the best cuppa I have had in several years anywhere and the Garden breakfast was an absolute treat. The staff are always pleasant and attentive and this is one chain where the standards are consistently high.

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