Chicago Rib Shack - Aldgate East

3.9
97 reviews
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£25 and under
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American
Top tags:
  • Comfort Food
  • Casual
  • Group Bookings
The Chicago Rib Shack is a London favourite, serving All-American greats including a selection of mouth-watering ribs, juicy burgers and mind-blowingly good chicken - accompanied perfectly by our infamous Onion Loaf (which is still made to the same recipe)! All our ribs are smoked for hours over apple-wood, while our burgers are lovingly hand-minced. Both are served alongside dangerously good milkshakes, classic American craft beers and homemade Ice Teas and Lemonades. Our ‘Rib Shack week’ kicks off with 50% off food every Monday night - yes, you heard correctly! And if you miss that why not treat yourself to one of our many other deals including £10 fried chicken and coleslaw Tuesday | £1 per wing on Wednesday | £12 burger, drink and fries Thursday | or midweek 2-for-1 cocktails - now isn’t that tempting?
Dining Style
Casual Dining
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Cuisines
American, Burgers
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Hours of Operation
Monday - Friday: 12:00 - 23:00
Saturday: 10:00 - 23:00
Sunday: 10:00 - 22:00

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Phone number
020 7426 0218
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Business Casual
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Public Transit
Aldgate East Station
Additional
Bar Dining, Beer, Cocktails, Counter Seating, Happy Hour, Weekend Brunch, Wheelchair Access, Wine
What 97 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.9
service
3.6
ambience
3.7
value
Noise · Moderate
74% of people would recommend it to a friend
5
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1
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ML
London
1 review
Dined on 7 November 2018
Overall 5food 5service 4ambience 5

Food is awesome...Beef Ribs, meat just falls off the bone. Waiter seemed very busy so did not ask us if we wanted desserts etc. but overall great service. Have been here before and will come again!! :)

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j
Norfolk
7 reviews
Dined on 27 October 2018
Overall 4food 4service 5ambience 3

Good food in a nice modern setting. The restaurant can be quite quiet at weekends. The ribs and burgers are really good and their thick shakes are also great.

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OT
London
1 review
Dined on 26 October 2018
Overall 5food 5service 3ambience 5

Really tasty food! Cheap cocktails! Just think the service could be a tad more cheeerful! Otherwise worth a visit! We had beef rib and gravy chip - pulled pork burger!

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BK
London
1 review
Dined on 24 October 2018
Overall 3food 2service 3ambience 3

The Groupon menu was shockingly lacking. Not impressed, If you have to have an alternative menu make your options clear on the Groupon Website!!

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LR
Essex
3 reviews
Dined on 21 October 2018
Overall 3food 3service 4ambience 2

Nice food but pricey for what it is. Staff were lovely

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M
London
1 review
Dined on 20 October 2018
Overall 3food 3service 2ambience 4

Nice location. Had to wait extra long for Mac and Chesse so I had almost finished my meal by the time it came. That was the only downside to restaurant

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OT
London
1 review
Dined on 18 October 2018
Overall 4food 4service 5ambience 5

Fun night it’s was just my rib was cold but I’d go back

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MB
London
5 reviews
Dined on 8 September 2018
Overall 4food 5service 5ambience 3

Great food - good price, not our usual area

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TM
London
1 review
Dined on 24 August 2018
Overall 5food 5service 4ambience 5

Pure class. The food was excellent. The pale ale was divine.

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J
1 review
Dined on 19 August 2018
Overall 5food 5service 5ambience 5

Superb meal. Possibly the best burgers I have ever tasted. The staff were friendly and helpful. They made our meal feel stress-free despite having my hyperactive toddler with us. I really can’t fault this place at all, they took such good care of us and the value for money was just incredible.

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OT
1 review
Dined on 3 August 2018
Overall 3food 3service 4ambience 2

Service and food were good but the restaurant was quiet on a Friday evening and a little lacking in atmosphere. Unfortunately it was also baking hot which made the eating experience uncomfortable. Please think about some kind of air conditioning.

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SR
1 review
Dined on 20 July 2018
Overall 1food 3service 1ambience 3

The service was terrible. I tried to take advantage of the student discount that Chicago rib shack offers on their website but I was told it would it would only be applied to what ordered instead of the food bill as it states on the website. When the bill came the discount wasn't applied to the bill at all. I ordered an espresso martini which took 30 mins to arrive, the coffee machine was faulty but whatever they used as a substitute didn't work because it was vile and didn't taste or look like it included the ingredients stated on the menu. At 8 pounds this was an absolute rip off.

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RB
1 review
Dined on 14 July 2018
Overall 3food 1service 2ambience 1

Very disappointing experience. I was expecting a vibrant "Rib joint" but it was quiet and unwelcoming. The Baby Rack ribs which I would have imagined was their main dish were very tough with not enough meat on. Drinks were limited, which could have been caused by the CO2 shortage, but there was no explanation.

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MB
1 review
Dined on 14 July 2018
Overall 2food 4service 1ambience 3

Poor service, found the waitress quite rude and flippant. We came for a Groupon deal (bottomless brunch) however at one point it took 15 minutes for a refill (orange juice and prosecco). We were then told we were going to be served our final drink despite having 15 minutes left. In the end they served us 2 drinks to compensate but I would not recommend this restaurant. I have been to the Clapham venue and it is much better.

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A
London
4 reviews
Dined on 12 July 2018
Overall 5food 4service 2ambience 5

We went for the a girly catch up very casual atmosphere. Although we sat outside and this is probably why the service was a little low

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M
1 review
Dined on 7 July 2018
Overall 4food 4service 4ambience 3

Had a living social voucher so price wise for 3 course set menu and drink for 2 people on a Saturday £34 was very reasonable. Only thing lacked was that extra oumphhh I thought it may have after reading it's website. Wasn't busy but still a little slow serving. Maybe it was the weather (very hot evening ) but worth second visit

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A
London
2 reviews
Dined on 22 June 2018
Overall 2food 1service 2ambience 2

The rib was tasteless and too dried, not I would expect. Worst was we found a hair on one piece of our rib. But they only replaced one piece and didn’t offer any apology or anything in replacement.

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ST
1 review
Dined on 17 June 2018
Overall 4food 3service 4ambience 5

Food was average - lacked seasoning and for the price it was not that good. Put it that way. I would not return here

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GM
London
1 review
Dined on 30 May 2018
Overall 5food 5service 5ambience 5

Fantastic food great service would happily recommend this restaurant to anyone you can thank me later

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SF
1 review
Dined on 5 May 2018
Overall 1food 1service 1ambience 1

I had a reservation for Chicago Rib Shack on Saturday May 5th with six other people. I checked our their website and saw they offered bottomless brunch. I then emailed the restaurant about the bottomless brunch and they said that there is a promotion they are going to do where it would cost £25 for a meal and bottomless brunch but that I could bring my student id and get 20% off my food meal and then pay £15 separately for bottomless. I said that is wonderful and I reserved a table and brought six of my friends. We got there and the waitress said that the restaurant doesn’t offer bottomless brunch for 4 months out of the year and said that they wouldn’t officially offer it again until next weekend (even though the menu she brought over said “bottomless brunch - £15). At that point, my entire group and I left and took our business elsewhere. I am EXTREMELY disappointed especially since the restaurant confirmed they had bottomless brunch via email and their online menu. I do not recommend going here.

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NC
1 review
Dined on 14 April 2018
Overall 5food 5service 5ambience 5

FAntastic food. Great service Good cocktails. Burgers and ribs unbelievable.

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BJ
London
19 reviews
Dined on 14 April 2018
Overall 5food 5service 4ambience 3

Best ribs I have had in a long time. Get the meat platter to share! You wont be disappointed!

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DC
1 review
Dined on 12 April 2018
Overall 3food 3service 2ambience 2

We really miss the Rib Shack of the 80s and would love the gang to recreate it with authenticity - alas this is not it. Granted it was an afternoon but it fell short in almost everything. The staff are great if a little short handed. The ribs were dry. There was no hot BBQ sauce in a boat to poor over them. Onion loaf was just short of being burnt and was too dry to enjoy. No bibs, no toothpicks, no atmosphere! Come on guys - pay proper homage to this institution of fun and mess or change the name and call it USA Diner...........

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G
London
7 reviews
Dined on 12 April 2018
Overall 1food 1service 1ambience 1

I've been a few times before and both the service and food at this restaurant have been fine, but on this occasion, it was clear that something had changed. I had reserved a table, but upon arrival we were casually told there wasn't one available and we were asked to sit at the bar. No apologies were given. There appeared to be a problem with the ventilation of smoke from the kitchen (which is open to the restaurant), as the there was a definite haze of smoke across the restaurant. To try to aid ventilation, the staff had left the outside door open, which made the restaurant rather cold. After waiting for service at the bar for 10 minutes, it was clear there was a staffing shortage and that we wouldn't be served for quite some time, so we left.

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EC
1 review
Dined on 11 April 2018
Overall 5food 5service 5ambience 5

Delicious food, fast and efficient service. Definitely looking forward to going back

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K
1 review
Dined on 7 April 2018
Overall 1food 1service 3ambience 1

The food was awful, especially the "dirty fries" they were glorified thin PFC chips with a splash of watery gravy and grated mild cheese. they were also cold when they come out. The waiters were rude and all in all we had an awful experience. we would not recommend.

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M
London
2 reviews
Dined on 30 March 2018
Overall 5food 5service 5ambience 5

Best ribs in the area!

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OT
London
2 reviews
Dined on 28 March 2018
Overall 4food 2service 5ambience 3

The service was good as were the drinks, however the food dissapointing in my opinion. Rib shack with VERY mediocre ribs, it's no competition of Bodeans.

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JI
1 review
Dined on 28 March 2018
Overall 1food 1service 3ambience 3

Unfortunately i didn't have a great experience in this restaurant. I must say the one good point was that as i am Wheat and Dairy intolerant Ali the manager did clearly write on my menu what i could and could not have which i appreciated very much.
I came with my boyfriend celebrating a milestone and we ordered a full rack of beef ribs but it was awfully disappointing. I had one bite and didn't eat the rest as i felt sick straight after. Personally the quality of the meat i found was awful as it was extremely fatty and i could not eat it, also i expected it to look more like ribs but it was just a chunk of meat over one bone which was very off. We did not like it at all and really struggled to have the meal.
I appreciate this may just be a personal opinion but as it was my first time at the restaurant i do not intend on returning unfortunately due to the experience i had.

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f
London
2 reviews
Dined on 28 March 2018
Overall 3food 3service 3ambience 4

We opted for the Wing promotion as part of our meal. Disappointed with size of wings and the ‘hot’ wings lacked in flavour. Overall food wasn’t too bad and did not make me as thirsty as other American meals.

The portion sizes were reasonable.

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SL
London
2 reviews
Dined on 23 March 2018
Overall 4food 4service 5ambience 3

The location is easy to locate, service is good and there are lot of meat!!

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X
1 review
Dined on 21 March 2018
Overall 3food 2service 4ambience 3

My family dined at Chicago Ribs Aldgate East on a Wednesday evening. The décor of the dining room was welcoming. The service was good. Unfortunately, we were disappointed that both the beef and lamb ribs were sold out (it was not busy at all and we wanted to try them both). The food we had (baby back pork ribs, spicy chicken wings, St. Louis pork rib, Cajun Cod ..) were fine. Better planning from the restaurant would have avoided this kind of disappointment which inevitably ruined our overall experience.

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DD
London
7 reviews
Dined on 11 March 2018
Overall 4food 4service 4ambience 4

Booked for Mother's Day...we got there slightly late, but the staff were very understanding & accomodating. Food & service were great also...kids thoroughly enjoyed this restaurant, and I would definitely there again.

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F
London
1 review
Dined on 24 February 2018
Overall 5food 5service 5ambience 5

We had a really nice time! Food and atmosphere great!! Staff couldnt do enough for us! And we had a groupon voucher! Service as it should be! Thank u!

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LS
1 review
Dined on 23 February 2018
Overall 5food 4service 5ambience 5

The staff were so friendly and welcoming, even though we were late.

Thanks

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p
London
20 reviews
Dined on 10 February 2018
Overall 3food 4service 2ambience 4

Food was very good and good value and we would definitely come back here for that. However although we have specifically requested that we are located at a corner table with space for pram upon arrival we were asked to fold the pram and put the carry cot on the seat, which was completely unnecessary as the restaurant was not even busy, there's hardly any patrons on the night and there were plenty of space for us to park the pram. Unfortunately the waiter who served us insisted that we cannot bring the pram in without being folded and this was really frustrating as it causes inconvenience for us. We would've understand if it was a fully booked night but the place was only 30% full.

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F
London
9 reviews
Dined on 9 February 2018
Overall 4food 4service 4ambience 3

Went early for an early business lunch. Good service, good food and decent price with the set 2 course lunch. Simple and easy.

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r
London
4 reviews
Dined on 5 February 2018
Overall 4food 5service 4ambience 3

A bit out of loop of London seems too be in wrong place tucked down street near petticoat lane Whitechapel is emerging with new buildings very good food we had three courses only manage two took cheesecake home we had a voucher with cocktail it was noon time we were the only diners but the waitress was a special lady made you feel welcome transport links are quite good only a short walk from tube I find this part of London not the attractive place with all the work going on and traffic but when its finished should be ok

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JB
London
2 reviews
Dined on 2 February 2018
Overall 5food 5service 4ambience 4

Been twice. Great both times. Friendly get together or relaxed date are both ideal. Will be going again :)

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M
London
2 reviews
Dined on 28 December 2017
Overall 5food 5service 5ambience 5

Brilliant ribs and great vibe will definitely be going again

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