Steak and Company Gloucester Road

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1. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food2service4ambience3

   Staff were very attentive and were friendly and helpful. My wife’s steak was well cooked and was decent. I ordered the chicken dish which seemed a bit pink, and had a bone and a lot of gristle and so sent it back. Staff were great, offering alternatives etc but the moment had gone.

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2. EE

   EEDJT

   London

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service1ambience2

   Poor service. Staff are not approachable and accommodating. Steaks are cold and dry. Over priced food

   Report
3. SH

   ShahinH

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service4ambience3

   We ordered the meat free burger and a the sirloin steak. The meat free burger cost £19. 99 and looked like it was made with lidi ingredients. The bun was dry, the patty was much smaller than the bun had hardly any relish 3 gurkins and a tomato slice. The price of the burger did not include anything else so we ordered chips to go along with it. It was the worst dining experience. E gave the staff (who were really nice) feedback and asked for the bill. A 40% discount was given and the manager did offer desserts on the house. But we made our mind up and went next door to Fait Maison and had a good quality meal before heading to the theatre show. Overall, would never go back there. Service was fine, but the quality of food was abysmal and a rip off. Littery taking the pi$$ with the vegetarian burger at £20!

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4. t

   toms

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food3service4ambience3

   Medium rare steak came as rare. Wine expensive. Good selection though. Music too loud. Steaks average.

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5. KF

   KyleFoodie

   New England

   2 reviews

   5.0

   2 reviews

   Dined on 19 June 2022

   overall5food5service5ambience5

   Wonderful food and cocktails and a great waitstaff!

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6. RD

   RebeccaD

   London

   2 reviews

   4.0

   2 reviews

   Dined on 19 June 2022

   overall4food4service5ambience4

   Second time of eating here and disappointed that they have taken away the ceramic stones for cooking your steak - we loved the theatre and interactive element to our last meal here. That aside the staff are friendly and our waiter was brilliant. Knowledgeable, polite, efficient and friendly. Francesco was a credit to the restaurant and def made our visit.

   Report
7. BL

   BerylL

   Kent

   3 reviews

   5.0

   3 reviews

   Dined on 19 June 2022

   overall5food4service5ambience5

   Would have been a full 5* but long wait for steaks (even though we were told), and the place not even busy

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8. OT

   OpenTable Diner

   Mississippi

   1 review

   3.0

   1 review

   Dined on 17 June 2022

   overall3food3service3ambience3

   It was disappointing, not specifically about today’s experience but based on what it used to be. My family last dined there 3 years ago and service was far superior, steaks were cooked on stone, and were much finer cuts. I was expecting a similar experience and what we received was an average steakhouse. Three stars is average and that is what we received.

   Report
9. HR

   HayleyR

   London

   1 review

   4.0

   1 review

   Dined on 12 June 2022

   overall4food4service5ambience4

   Nice food, attentive service but miss the hot plate which was the USP of the chain, it's now just another steak restaurant.

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10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 3 June 2022

    overall5food5service5ambience5

    Good and service outstanding

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11. C

    Cloudfantasy7

    West Sussex

    6 reviews

    vip
    4.0

    6 reviews

    Dined on 2 June 2022

    overall4food4service4ambience3

    Steak was really nice, just a shame they don’t do mash potato anymore, as steak and mash go together extremely well

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12. OT

    OpenTable Diner

    London

    4 reviews

    5.0

    4 reviews

    Dined on 2 June 2022

    overall5food5service5ambience5

    Great value tasty food, friendly staff and good service

    Report
13. MI

    MohammedI

    1 review

    1.0

    1 review

    Dined on 14 May 2022

    overall1food3service1ambience2

    I have been a frequent customer at this branch for nearly 10 years. When it was previously Steak and Co we have had amazing experience and proper good quality food. There would be hot plates and good level of staff available. Yesterday (14th May 2022) was a very different experience. The restaurant is now known as Steak and Company. We reserved prior for a 2030 time slot and we was shown to our table in time, so far so good. We then was given menu and had to wait, try and give hand signals, make eye contact and look around for a waiter to take our order. After 20 minutes we had our order taken. I was shocked to find that they no longer serve mushroom sauce with steak, no longer have prawns or calimari as starters and no longer serve steak on a hot plate grill at table. After our order had been taken we was advised it’s a 20-30 minutes wait for food to arrive, which we had no problems with as it’s Saturday understandably busy. Drinks were given which were wrong but quickly replaced so no big deal. After 45 minutes we had our food delivered. We sat down at 2030 and received our food around 2150 which is crazy. One order was steak medium well but arrived well done and quite burnt. Order was given with chips when we asked for mac and cheese. Food was is general nice. We then ordered desserts, chocolate fondant cake with ice cream. Usually in the past we have this served on a dessert plate, however this time it was served in the same plate type that we had our mains in. This resulted in playing catch with my dessert on a plate trying to scoop the food that is moving all over the plate and not having grip to grab a spoonful unless you use another spoon. In summary, wrong drinks, waiting near 1 hour 30 minutes to eat, no real selection in starters, no mushroom sauce, no hot plate, lack of waiting staff and just a poor experience with dessert to top it off. To start our experience at 2030 and leaving at 2230 and having no starters just shows how bad it has become.

    Report
14. F

    Finny

    London

    1 review

    3.0

    1 review

    Dined on 14 May 2022

    overall3food4service5ambience3

    Good service. Quality of steak good, tasty and well cooked. Sides we had, French fries and onion rings, delicious but quite steeply priced. Seating was a bit cramped would have prefered to not be knocking elbows with the gentleman next to me. Generally pretty good I went for food not a special occasion. Wine list disappointing. Glasses only and priced on the high side. £12 for small glass of very unexceptional Pinot Noir. Not bad for a casual Satuday evening.

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15. V

    Valentines

    Singapore

    4 reviews

    2.0

    4 reviews

    Dined on 13 May 2022

    overall2food3service2ambience2

    Orders came late, kept getting them wrong and the taste of the speciality beef wasn't the best. A 10 oz PGI fillet looked more 6 oz. Place was difficult to have a conversation and the price astronomical. Would've gotten a very good time at another steak house.

    Report
16. D

    David

    London

    3 reviews

    5.0

    3 reviews

    Dined on 10 May 2022

    overall5food5service5ambience5

    Great steak, good service. The glass of wine I had was excellent, Tempranillo from Spain. Pity I didn't have time for a second glass.

    Report
17. JH

    JanH

    1 review

    1.0

    1 review

    Dined on 9 May 2022

    overall1food1service1ambience3

    We ordered a sirloin and fillet steak, medium well. It took a long time for both steaks to come eventhough the restaurant was not full. When both steaks came, it was overcooked. The meat was hard and dry. We complained but they say it will take a long to time to get a new one. We were charged full for both steaks. The lady manager took the service fee off which was abt £16. It was an unpleasant and terrible dinner.

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18. AD

    AlfredD

    London

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Well, the Steaks and drinks where exelent, we where very sad to hear that you have changed you concept!! The stone thing was the reason we came back in the first place. But Well, good was still great! Thanks again for this great service!

    Report
19. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 5 May 2022

    overall5food5service5ambience5

    I went here for a date and I enjoyed every second of it! The lady at the door was so welcoming and kind and the staff is super friendly. They had delicious cocktails , really tasty! The food was cooked to perfection and the meat was so juicy and tender. They made my first date very romantic and unforgettable! I will be definitely coming back!

    Report
20. j

    johnh

    South Wales

    1 review

    1.0

    1 review

    Dined on 2 May 2022

    overall1food1service3ambience2

    Fries were cold and heritage tomatoes were cheap supermarket.

    Report
21. s

    shelly

    London

    3 reviews

    2.0

    3 reviews

    Dined on 2 May 2022

    overall2food1service3ambience2

    Menu very disappointing to other branches and very boring. Extremely pricy. Staff were nice however I won't be returning.

    Report
22. RS

    RebeccaS

    London

    1 review

    3.0

    1 review

    Dined on 22 April 2022

    overall3food3service4ambience2

    Disappointing as we went there for the experience of the hot stones to be told that they no longer did this. It was for my sons 21st birthday so instead of an experience it was steak and chips very unremarkable

    Report
23. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 21 April 2022

    overall3food4service4ambience3

    The food was good however the rocket on top of my carpaccio was rather salty, so salty I had to drink water at each bite but the carpaccio was delicious. The bread is severely overpriced for bog standard sourdough bread that comes in 4 or 5 unimpressive slices that had been lightly toasted. The service was lovely, the host in particular was such a lovely lady and a true professional, she very visibly was making everyone feel very comfortable at their tables. This is my first time at Steak and Co, I’d give it a second chance and do not wish to discourage others from going as the steaks looked great and the service, again, was very good.

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24. RB

    RonanB

    Dublin

    1 review

    4.0

    1 review

    Dined on 20 April 2022

    overall4food5service4ambience3

    Beautiful steaks. Very friendly staff. Restaurant well kept and very clean

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25. MP

    MikeP

    Leicestershire

    1 review

    4.0

    1 review

    Dined on 17 April 2022

    overall4food4service4ambience4

    We have been to Steak and Co quite a few times in London and we think the Gloucester Rd venue to be the best. As it is one of the larger venues it seems that you are not so crammed in. Steak and Company have now stopped the cooking at the table which is a shame but we understand that this was affecting the health of the staff due to the constant smoke filled atmosphere. That said we had a lovely evening and the food and service were excellent.

    Report
26. AG

    AndrewG

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience4

    Food great, staff great, music a bit too loud for me

    Report
27. G

    Gastronome

    Birmingham

    94 reviews

    vip
    4.0

    94 reviews

    Dined on 16 April 2022

    overall4food4service5ambience5

    Very friendly service. Food was decent though portions small. Good range of kids dishes

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28. RS

    RobertS

    London

    1 review

    2.0

    1 review

    Dined on 15 April 2022

    overall2food3service3ambience2

    Disappointed that the menu was not the menu advertised on website. We enjoyed the meal but chose this restaurant specifically based on the advertised menu.

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29. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 15 April 2022

    overall5food5service5ambience5

    Brilliant time! Outstanding customer service, very friendly and attentive waiting staff. Tasty cocktails and food. Will be back!

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30. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 15 April 2022

    overall5food5service5ambience5

    Excellent service and tasty food

    Report
31. MF

    MandyF

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on 15 April 2022

    overall4food4service5ambience5

    Lovely food. Need to update menu on website, as one we were given had far less options.

    Report
32. t

    tranquilla

    1 review

    1.0

    1 review

    Dined on 13 April 2022

    overall1food2service2ambience2

    There were 4 of us and after waiting at least an hour for our food to arrive we were disappointed at the quality of the steaks, except for the fillet steak and were presented with a £270 bill at the end of the meal. We had 2 starters, 4 steaks, 4 sides and a bottle of wine and tap water. The waiter then quickly worked out what tip he needed for extremely poor service. I would not eat there again

    Report
33. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 10 April 2022

    overall1food2service1ambience1

    Le service a durer une heure et plus même, il n’est désormais plus possible de faire cuire sa viande par soi même et ce que je trouve dommage.

    Report
34. f

    farah

    London

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food1service2ambience1

    Hardly any vegetarian or vegan options.. We asked for halal at first nothing. The wait time was extremely long. The food was nice but not amazing compared to the experience.

    Report
35. M

    Mihails

    London

    2 reviews

    2.0

    2 reviews

    Dined on 3 April 2022

    overall2food1service1ambience2

    The menu have changed and they removed the steak on the stove which is very disappointing. It was my favourite restaurant before, but now I will not go there anymore.

    Report
36. MF

    MeganF

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5

    Excellent fillet steak and would highly recommend the baked goats cheese , and cocktails. A friendly and warm service. Thank you

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37. OT

    OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5

    Excellent service and hospitality.

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38. AT

    AllanT

    London

    1 review

    3.0

    1 review

    Dined on 30 March 2022

    overall3food4service5ambience4

    Steak & Co. have stopped serving steak on hot stone. A big disappointment when we went to the restaurant on Gloucester Road. The new menu is good, but so much more expensive. It is now more like an Angus Steak House - nothing wrong with that, but nothing special or unique either. Service and food was great.

    Report
39. AP

    AndrewPearson

    London

    2 reviews

    2.0

    2 reviews

    Dined on 30 March 2022

    overall2food1service3ambience3

    This was my first visit to the Gloucester Road Branch (I east regularly at the Leicester Square and Haymarket branches) and I was sorely disappointed. I ordered the £45 fillet steak from the new menu, requesting a medium steak. I was unable to eat half of the steak, as it was very rare inside. I know a thick cut such as fillet can be difficult to cook throughout, but this was poor. The waiter arranged for the remaining meat to be recooked, but it was still far too rare inside for me to finish. Such a shame, as I know it CAN be done right (Haymarket the previous week was spot on) but, as a result, I'm unlikely to visit this branch again.

    Report
40. J

    Johny

    London

    1 review

    1.0

    1 review

    Dined on 30 March 2022

    overall1food2service1ambience4

    We used a voucher to get a free main, then they said we cannot order expensive ones…

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