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Carluccio's - St Pancras, London, England

Carluccio's - St Pancras

4.0
4
417 Reviews
£25 and under
Italian
Welcome to Carluccio’s in St Pancras station we are in the upstairs of the Grand Terrace of St Pancras International Rail Station. We are just next to the ‘Meeting Place’ – commonly known as The Lovers Statue. We’re open 7 days a week for breakfast, lunch and dinner, offering a variety of authentic Italian dishes. Our menu also caters for vegetarians, vegans, gluten free and dairy free diets. Therefore, book a table with Carluccio’s St Pancras today.

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2 people

21:30


Booked 19 times today

Additional information

Popular dishes

What 417 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4.1Service
  • 3.8Ambience
  • 3.8Value

NoiseModerate

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  1. NT

    NanaTreen

    London

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food4service5ambience4
    This was an excellent location for our family gathering, being conveniently located for all of and serving delicious Italian food. Reasonable range of choices, service was friendly and helpful.
  2. JM

    JMJ9

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service2ambience4
    Quick Lunch with relative in transit to Eurostar. Staff were friendly but service was a bit erratic/unco-ordinated and communication poor. For example ordered a drink that never arrived. When tried to re-order discovered various sparkling soft drinks unavailable. I ordered a starter (goats cheese bruchetta with rhubarb) with salad as a main, my companion a risotto. My salad never arrived and had to chase risotto as still not arrived 10 mins after my plate delivered. However, food was very nice and good value. Liked setting as on first floor so tucked away from main concourse. Relaxed atmosphere.
  3. SW

    SWar

    London

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Very good and handy location. Friendly service. Food good too 🙂
  4. B

    Beth

    Warwickshire

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food2service1ambience1
    Normally love carluccios. The toilet was disgusting, completely gross. Food was ok. Staff were ok, not massively genuine. Shame. Won’t go to this one again.
  5. RS

    RobertS

    London

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    A lovely relaxed meal, great staff and service and the food was wonderful. Thank you
  6. SA

    SmitaA

    London

    2 reviews

    3.0

    2 reviews

    Dined on 22 June 2022

    overall3food3service3ambience3
    Dry average abs slow service Toilets were horrible
  7. MS

    MarkS

    London

    1 review

    4.0

    1 review

    Dined on 20 June 2022

    overall4food4service5ambience4
    Very good experience overall. The food was high quality, and the staff gave sufficient time for thinking about what to select, without being 'pushy' or us wondering where they were. The outside ambiance was very pleasant. The biggest problem was finding the restaurant, as there were no obvious directions, and it is directly above the main entrance into St. Pancras, and not very visible.
  8. PM

    PeterM

    London

    1 review

    1.0

    1 review

    Dined on 18 June 2022

    overall1food1service3ambience2
    Really disappointing. Not what it was. Formulaic meals which lacked depth seasoning quality or flavour. Microwave carbonara would be better. Toilet not far off a disgrace. If this is how they are limping along the rest of the once great Carllucio restaurants will close soon. Sorry to say this, but we won't be back.
  9. OT

    OpenTable Diner

    Kent

    2 reviews

    2.0

    2 reviews

    Dined on 18 June 2022

    overall2food2service2ambience2
    Poor table Rushed in Left ages to order Wanted rump steak was served minute - very few potatoes left hungry!
  10. SR

    SusanR

    London

    2 reviews

    4.0

    2 reviews

    Dined on 18 June 2022

    overall4food5service5ambience5
    All members of the team were friendly, helpful and professional, Giacomo was amazing... The food was delicious, well presented and tasty. We did however feel that the provision of just one toilet (which left a lot to be desired!) was somewhat inadequate considering the amount of covers in the restaurant.
  11. GL

    GayleL

    Cambridge

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food3service5ambience4
    Service was fab, staff extremely helpful. Great with our kids. Only downside would be toilet facilities at the restaurant. Only one and frankly grotty.
  12. DF

    DavidF

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service5ambience5
    I have eaten at this particular Carluccio's a couple of times and although generally busy, the service is always good. I had a booking, but was delayed travelling across London, but on arrival the restaurant honoured my booking (I did try to ring and let them know I was going to be a bit late beforehand, but couldn't get through). As we had a train to catch, we told the waiter and he made sure our order was prioritised, which was above and beyond what I expected. Excellent service from Carlos (I think he is called). The food was hot and tasty and reasonably priced. We ate in the outside seating area under the main station roof, and there isn't a better setting. You can people watch the arrivals/ departures on Eurostar. It's great.
  13. F

    Fiona

    London

    16 reviews

    4.0

    16 reviews

    Dined on 16 June 2022

    overall4food5service2ambience5
    Great food and venue. Service very friendly but not efficient - lots of things we asked for and didn’t get or had to ask several times. Great time at Carluccio’s though particularly the venue itself away from the hustle and bustle of the station but very handily located
  14. CH

    ChristopherH

    London

    62 reviews

    5.0

    62 reviews

    Dined on 15 June 2022

    overall5food5service5ambience4
    Lunch after a visit to the British Museum. Great, friendly service. The special menu lasagne was fantastic,soft and flavoursome. Well worth a return visit.
  15. G

    Gerry

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5
    We had a wonderful time the food was great especially their mushroom risotto. The staff were happy and attentive. This is the second time I’ve been in two months. Highly recommend a visit. I’ll be going again !
  16. PS

    PeterS

    London

    1 review

    5.0

    1 review

    Dined on 10 June 2022

    overall5food5service5ambience4
    The meals here are really tasty and plentiful. There staff were friendly and helpful.
  17. L

    Lemondrop

    Yorkshire

    1 review

    3.0

    1 review

    Dined on 9 June 2022

    overall3food3service4ambience4
    Food and wine good, service very good. Great location. Only negative was that the toilets were out of action, we had to use the staff facility which were not very clean .
  18. LL

    LouisL

    1 review

    2.0

    1 review

    Dined on 6 June 2022

    overall2food2service3ambience2
    Booked a table 3 weeks previous end on arrival didn’t seem to matter whether I had reserved a table or not when booking added additional information that it was my watch 60th birthday seem to think they may make some sort of particular effort but not even A sparkler in her drink food was okay but a little sparse I ordered a minute steak which came with an accompaniment of sauté potatoes and a garnish garnish was very poor and wilted five people £280 that was without excessive alcohol free cocktails one beer two soft drinks wouldn’t go back
  19. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 5 June 2022

    overall3food4service2ambience3
    Food was nice but the service was extremely slow even though it wasn't super busy. Coffee also tasted a bit burnt.
  20. KG

    KarenG

    Kent

    9 reviews

    4.0

    9 reviews

    Dined on 4 June 2022

    overall4food4service4ambience4
    Really good food and waiter could not be more helpful
  21. HW

    HelenW

    1 review

    4.0

    1 review

    Dined on 3 June 2022

    overall4food4service4ambience4
    Nice lunch, quick, attentive service, would recommend!
  22. F

    Flymo

    Cambridge

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food5service5ambience4
    Good food, good service, thoroughly enjoyed our meal.
  23. KF

    KarenF

    1 review

    4.0

    1 review

    Dined on 2 June 2022

    overall4food3service5ambience5
    The glute-free menu for coeliacs has not been changed for a long time. More options and newer ones would be much appreciated. Thank you.
  24. CK

    ColinK

    London

    1 review

    5.0

    1 review

    Dined on 1 June 2022

    overall5food5service4ambience4
    Staff were attentive, courteous, and took the orders accurately. The only criticism is that we ordered the garlic bread as a starter and within a minute or so they brought the main course.
  25. f

    fyow

    1 review

    2.0

    1 review

    Dined on 31 May 2022

    overall2food3service2ambience2
    Slow service; muddle over tables/final bill; no red wine available below price of £12 per glass. Staff said they had not received regular red wine order. Not acceptable to pay £12/glass for red wine.
  26. BL

    BigLen

    London

    4 reviews

    3.0

    4 reviews

    Dined on 30 May 2022

    overall3food5service2ambience3
    We chose this restaurant thanks to a special offer of a 30% reduction in prices for Jubilee week. The food was exceptionally good and excellent value. The place was clean and not very full so the service was quick enough. Only one of two toilets in opertaion though so we had queues forming near our table. Patrons could have been directed to other facilities in the station or the nearby pub. My main gripes though are that firstly, having claimed the special offer at the outset they then failed to apply the discount to the bill until asked . Thats just sloppy. Secondly the discount was supposed to apply to retail goods as well as meals. My guest wanted to make a small purchase on the way out but the manager refused to apply the discount on the grounds that it would have had to be on our restaurant bill. That was clearly nonsensical since the retail goods are placed at the exit to capture customers who have enjoyed the food and want to take some home. You don't normally buy cakes on the way in to dine at Carluccios! OK the lost discount was only around a pound and we paid full price anyway. But the issue is that if a special offer is being made it should be properly applied and a Manager should not be indignantly refusing to apply it as if the customer was trying it on. I won't eat there again and will recommend against it. A shame because there are now so few branches left in London.
  27. NC

    NickC

    1 review

    4.0

    1 review

    Dined on 29 May 2022

    overall4food3service5ambience4
    A great place to meet when passing through London. Energetic and enthusiastic staff. Not quite Carluccios as it used to be, but pleasant nevertheless.
  28. CA

    CliveA

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food4service5ambience5
    Outside - sort of - is very pleasant, service swift - but not too swift - and food great.
  29. P

    Petal

    Cambridge

    1 review

    2.0

    1 review

    Dined on 24 May 2022

    overall2food2service3ambience2
    Disappointing, lacked the ambience it used to have. Service provided the necessary but was quite uninspiring and lacked any enthusiasm or engagement. Two of us had the lasagne which was tasteless had a texture of cardboard. Neither of us were able to finish our meal. Poor value for money and sadly will not be returning. We did not enjoy our meals or this experience. It’s such a shame as I used to love Carluccios,, but it has definitely gone downhill at the St Pancras branch and I think this is since the company got taken over a few years ago.
  30. TS

    TeresaS

    1 review

    3.0

    1 review

    Dined on 22 May 2022

    overall3food2service3ambience3
    We go to this Carluccios quite often and like it. The food last night was not up to the usual standard. My risotto - on the special menu- was cold and indifferent.
  31. AT

    AnnaT

    London

    2 reviews

    2.0

    2 reviews

    Dined on 21 May 2022

    overall2food2service1ambience3
    Very poor service and food to match. Pre booked and pre ordered the food as needed to catch train.
  32. LW

    LouisaW

    London

    1 review

    4.0

    1 review

    Dined on 21 May 2022

    overall4food5service4ambience4
    Carluccio’s at St Pancras is a lovely place to it. It’s upstairs in the old station buildings and it’s not too busy or difficult to book.
  33. CC

    ClareC

    London

    1 review

    4.0

    1 review

    Dined on 20 May 2022

    overall4food5service4ambience5
    Lovely food , great location , despite being short staffed the waiters were friendly and attentive . A really gorgeous meal and relaxed atmosphere .
  34. GS

    GeorginaS

    1 review

    1.0

    1 review

    Dined on 19 May 2022

    overall1food1service1ambience1
    Need more staff and more choice of foods on the menu.
  35. CH

    ChristopherH

    London

    62 reviews

    3.0

    62 reviews

    Dined on 19 May 2022

    overall3food3service3ambience3
    A return visit after our last, poor experience. A pleasant setting with pleasant food.
  36. JB

    JasbirB

    London

    1 review

    5.0

    1 review

    Dined on 18 May 2022

    overall5food5service5ambience5
    Excellent service while we celebrated our family meal
  37. L

    Lynn

    1 review

    3.0

    1 review

    Dined on 18 May 2022

    overall3food2service2ambience3
    Not what it used to be sadly. Poor service and food was very under par. So much that I didn’t finish my main meal. A real shame as this was a favourite venue en route home
  38. OT

    OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 18 May 2022

    overall5food5service5ambience5
    Fresh food delivered quickly before our train journey. Just what we needed. Very nice staff and also very reasonably priced for the quality and freshness of food. Would recommend if getting a train and would like something beforehand.
  39. CV

    CatherineV

    Cambridge

    3 reviews

    3.0

    3 reviews

    Dined on 18 May 2022

    overall3food3service3ambience3
    They are struggling with staff shortages so people being turned away who hadn't booked even though plenty of empty tables. That has happened to me before when I unable to book in advance. I saw quite a few disgruntled would be diners having to walk away. Great shame as no competition at St Pancras so you losing out both on covers and poor reputation being built.
  40. ET

    ElisabethT

    1 review

    5.0

    1 review

    Dined on 16 May 2022

    overall5food5service5ambience5
    Lovely meal. Quick service and beautiful location.

FAQs

Carluccio's - St Pancras is rated 4 stars by 417 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

21:30


Booked 19 times today
Google Map for Carluccio's - St Pancras

First Floor, St Pancras International Station Pancras Road London, England N1C 4QL

Additional information

  • Area

    King's Cross

  • Hours of Operation

    Mon–Thu 08:00–22:00 Fri, Sat 08:00–23:00 Sun 09:00–22:00

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Parking Details

    None

  • Payment Options

    MasterCard, Visa

  • Additional

    Beer, Cafe, Wine

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