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Shrimp & Grill, London,

Shrimp & Grill

2.9
2.9
137 Reviews
£25 and under
American
You’ll find Shrimp & Grill (formerly known as Bubba Gump Shrimp co) restaurant and market in the historic ‘Trocadero’ building, just a few minutes’ walk from Piccadilly Circus or Leicester Square. With our extensive seafood menu inspired by oceanic cuisines from all over the world, there is something for everyone’s taste buds.
Rediscover that familiar feeling of good food enjoyed in a heartfelt environment. Our picturesque old-world charm is rooted within our American diner style booth seating and completed with nostalgic homely decor. Your taste buds will be pampered, and your heart fulfilled, feeling right at home!
Our heart-warming menu is primarily suitable for Shrimptarian diners, however you’ll find an enchanting range of dishes to enjoy. From our grilliant seafood to succulent international soul food dishes, there are delicious options to indulge in and explore. Truly shrimpastic!

Make a booking

2 people

19:00


Booked 27 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Seafood, European

  • Hours of Operation

    Mon–Thu, Sun 12:00–22:00 Fri, Sat 12:00–23:00

  • Phone number

    020 3763 5288

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Area

    Piccadilly

  • Parking Details

    None

  • Public Transit

    Piccadilly Circus Tube Station- Exit Number 4- 1 minute walkLeicester Square Tube Station- 5 minute walk

What 137 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.9
2.9 based on recent ratings
  • 3.1Food
  • 3Service
  • 2.9Ambience
  • 2.4Value

NoiseModerate

Sort by

Filters

  1. PM

    PhilM

    Hampshire

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food1service4ambience2
    Arrived earlier than booked and the accommodated us. Has calamari for starter and this was cold, tasted nice though! Main course came out at same time, even though we asked for separate. They said they'll place on the hot plate! No thank you as we has seafood and burger, and they would of gone funny. Asked for cooked again. Some of the shrimp was gone off and mushy, chips were just heated up, burger had funny white stuff in middle! The waitresswasreally nice, but the manager looked as if she had chewed a wasp when we complained. Would never go back. Awful experience!
  2. D

    Disheartened

    Cheshire

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food1service2ambience1
    Staff were not very welcoming. The food, when it came, was just about warm and onion rings were cold. Unfortunately, will not return
  3. K

    Katwalk

    London

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food2service3ambience1
    Food was expensive but low quality. I switched out chips for rice only for it to be soaked in butter. For £20 you got just 7 shrimp. Not a patch on bubba . Would absolutely not return
  4. OT

    OpenTable Diner

    Bath

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    overall2food5service1ambience1
    Good food , extremely long wait for food and drinks
  5. a

    andreav

    London

    1 review

    3.0

    1 review

    Dined on 25 June 2022

    overall3food2service3ambience4
    Service was slow...even though plenty of staff available and not busy Burger served with rock hard stale bun...had to be returned and then emplacement forgotten about Overall dissappointed
  6. RB

    RobertB

    1 review

    4.0

    1 review

    Dined on 25 June 2022

    overall4food4service3ambience4
    The food was great and the staff was very welcoming upon arrival
  7. HS

    HarryS

    Staffordshire

    1 review

    2.0

    1 review

    Dined on 25 June 2022

    overall2food4service1ambience5
    Visited with my girlfriend Food was really good and thoroughly enjoyed. It’s a shame the experience was ruined by the poor service. We waited 15 minutes for a drinks order. When we asked for the bill we were forgotten so I had to ask again. No one asked how our food was which would have shown interest in how everything is. If we were to visit again, hopefully the service will have improved.
  8. L

    Liam

    London

    1 review

    4.0

    1 review

    Dined on 25 June 2022

    overall4food5service5ambience4
    The greeting and wait staff were very friendly and helpful, quick service and the food was amazing.
  9. L

    Lealilo

    1 review

    1.0

    1 review

    Dined on 24 June 2022

    overall1food1service3ambience1
    Staff we friendly but the food wasn't great the starters was dry and chicken over cooked like it had be reheated and left under a heat lamp mains the sea food lingunie was like chewing on rubber worse 80 quid I've spent as nothing was eaten
  10. JK

    JacquelineK

    1 review

    3.0

    1 review

    Dined on 24 June 2022

    overall3food3service3ambience3
    Menu is ok. Service is ok food is just mediocre but overpriced.
  11. AE

    AEden

    Edinburgh

    1 review

    1.0

    1 review

    Dined on 24 June 2022

    overall1food2service1ambience1
    3 out of 4 of our meals turned up, we then had to wait 40 minutes for the last meal to arrive after asking the waiter 4 times where it was. The restaurant was empty (us and 1 other table) but the service was slow and our starters weren’t cleared before our mains arrived. Wouldn’t return or recommend to anyone.
  12. GB

    GinB

    1 review

    2.0

    1 review

    Dined on 19 June 2022

    overall2food2service3ambience2
    Had booked a table, but they didn't have any bookings info at the desk, so he had to go looking to find a table. Food was good in quantity and but only just ok in flavour and lukewarm at best which ruined it. Waiter didn't come back to check if food was OK. It was brilliant on every visit as Bubba Gumbs but the atmosphere, service, food and value isn't at that high level anymore. So disappointed as it was supposed to be a special meal out. Wont go back.
  13. NM

    NeilM

    London

    3 reviews

    4.0

    3 reviews

    Dined on 18 June 2022

    overall4food4service5ambience3
    I hadn't realised at this was no longer Bubba Gumps but Had instead changed to shrimp and grill when I booked. The food we had was lovely but it wasn't the authentic bunba gump menu
  14. OT

    OpenTable Diner

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on 18 June 2022

    overall3food5service1ambience3
    Lovely food, terrible service
  15. CA

    CourtneyA

    1 review

    4.0

    1 review

    Dined on 18 June 2022

    overall4food4service2ambience2
    The food and service used to be 10/10 when the restaurant was Bubba Gump, but this change has definitely shown a drop in service and foot quality. We were a table of 6, all ordered our drinks, then the waiter left and came back to take our food order, the first 4 drinks came, then the food came, we had to ask for cutlery and 3 times on where the 2 other drinks were. It’s fairly expensive for the quality and presentation of the food now.
  16. TE

    TimothyE

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food4service4ambience3
    Staff friendly , food and portion sizes good , prices expensive but not far from the right price
  17. MB

    MeganB

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food4service4ambience4
    We sat in a cosy quiet area which is what I asked for, the food and drinks were good
  18. DJ

    DeJaBe

    London

    1 review

    3.0

    1 review

    Dined on 11 June 2022

    overall3food3service1ambience3
    The food was good, but the service was very inattentive. Despite empty glasses at the edge of the table, they stood there for 15 minutes until someone asked if we wanted to have another drink. And this although the service has passed our table several times. That could be much better.
  19. TA

    TraceyA

    London

    1 review

    4.0

    1 review

    Dined on 11 June 2022

    overall4food4service4ambience3
    It was nice, food was ok. Nothing special but ok. The ambience in the restaurant is a little odd but still a nice time
  20. KM

    KerryM

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food1service1ambience1
    We were seated promptly. We waited 15 mins after sitting down and nobody came over to even take a drinks order so we got up and left. It wasn’t even busy. Disgusted isn’t the word as we’d travelled to London from Kent for a nice day out and this ruined the day for us.
  21. JB

    JoanneB

    1 review

    1.0

    1 review

    Dined on 10 June 2022

    overall1food1service1ambience1
    Food over priced and food was tasteless very disappointing wouldn’t go back
  22. J

    Jenny

    London

    1 review

    2.0

    1 review

    Dined on 8 June 2022

    overall2food2service3ambience1
    No atmosphere and food not great quality. Chips very salty .
  23. JM

    JMaryV

    London

    1 review

    5.0

    1 review

    Dined on 6 June 2022

    overall5food5service5ambience5
    The food was mouth-watering, and their service was terrific. With affordable prices and a wide variety of cocktails, this place is perfect for both casual outings and special occasions.
  24. OT

    OpenTable Diner

    London

    8 reviews

    4.0

    8 reviews

    Dined on 5 June 2022

    overall4food5service4ambience5
    Food was excellent service was okay but the order was not right had to wait another 15 minutes for the missing meal
  25. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5
    Loved every second of our dinning out.
  26. V

    Vian

    1 review

    2.0

    1 review

    Dined on 4 June 2022

    overall2food4service1ambience1
    Shrimp and Grill has always been a favourite since first dining over 7 years ago, when the merchandise and name were on display. The food is just as good as we remembered, though it's a given that the menu options have changed (no more quirky movie reference names). While the food was wonderful, the service was very poor. While they're all polite, it's evident that our server was forgetful as it took 10 minutes for the bill to come our way, and this was after asking 2 additional servers. In total we waited over half an hour to just pay. In the meantime, someone had either registered their tables order incorrectly or no one seems to know the tables as servers kept trying to ply us with drinks (4 times) that were not ours. Overall, Buba Gumps has changed into the Shrimp & Grill and with these changes remain good food but service worth missing out on. (I suggest you change the service charge percentage because that is a joke. I've worked in the service industry for 5 years and still do, not once have I been told to take it off and not ask if everything was alright or the reason why. Clearly the staff know they're overwhelmed and hope to be profiting off of sympathy tips.)
  27. RE

    RoxE

    London

    1 review

    2.0

    1 review

    Dined on 4 June 2022

    overall2food2service2ambience3
    The restaurant was clean and fresh and had plenty of room. The service was ok but slow and one order of a further drink never came. The food again was ok but not worth the money, basically it was bulked out with extra fries. No salad or garnish. Our meals were just under £30 each and we left feeling a bit robbed, I imagine your paying for the location.
  28. M

    Murray

    Inverness

    1 review

    1.0

    1 review

    Dined on 4 June 2022

    overall1food3service1ambience1
    We chose shrimp and grill(bubba hump) as we’d never been before and wanted to give it a go as a treat for my mum and my partner who turned 60(I noted this when made the reservation). The guy at the front door who checked us in was really nice and friendly. We went upstairs and was asked if we had a booking(even though we already checked in?) we were taken to our table which did have a nice view Piccadilly. We did enjoy our food but normally you are asked if everything was ok with the food at the start not when you are finished and ready to pay the bill?! The staff I feel lacked a bit of customer service, my mother asked what was through the back and was abruptly told “more tables” my mother is 70 she was just curious?! We tried but we will not return due to lack of atmosphere and lack/none customer service and not worth the money we paid also the fact no mention of my partners 60th!!
  29. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food4service2ambience5
    This our first visit since changing from Bubba Gumps. We had booked for 5pm but we’re early. Managed to get seated quite quickly however our waitress was having a bit of an issue with the lady on a nearby table and no one else came over. We waited what felt like forever to order our drink but it was about 10-15 mins One drink was brought over the. About 5 mins later mine turned up. I had a Pepsi but for some reason it did not come from the bar but somewhere else. It was wrong so I had to send it back. Whilst waiting for our food I noticed the table next to me had their mains delivered. When the wait was trying to put the food down the plates were still there from their starters. He just moved them out the way and put the mains down. At no Point did anyone (and a number of staff walked past the table) did anyone try and move the plates. They were just left on the table. It was a small table and massive plates not enough room. They also asked for some more drink when the mains were served. They never arrived. Eventually our food came out. My food order was wrong. I also asked for some vinegar. I have up waiting and asked someone else. Then got 2 at the same time. I had almost finished my meal at this point. Also was delivers in a small bowl so very hard not to drown some ships and nothing on others. To be fair the food tasted very good but we were just let down by the service. Hopefully this was just a one off but in this occasion I just wanted to get out of there. Awe wanted more drinks and desserts but we just went to a local pub for that. Normally we would just have stayed there.
  30. H

    jasonH

    1 review

    4.0

    1 review

    Dined on 4 June 2022

    overall4food4service4ambience4
    The staff seemed very nice and the food was okay.
  31. SB

    SteveB

    London

    1 review

    4.0

    1 review

    Dined on 3 June 2022

    overall4food4service4ambience4
    Our first time here, enjoyed the food and surroundings, staff were friendly
  32. N

    Neveragain

    Kent

    2 reviews

    2.0

    2 reviews

    Dined on 3 June 2022

    overall2food1service1ambience2
    Disappointed. It has gone down hill in just over a month from our last visit when I went by the name bubba gump shrimp. The menu is limited and poor. Service wasn’t great over priced drinks, which are in cans. Disagree with them automatically adding 12.5% service charge on to the bill.
  33. M

    Madi

    1 review

    1.0

    1 review

    Dined on 2 June 2022

    overall1food1service1ambience1
    Bad service, insanely over priced, made us pay a 20£ “service fee” for a 40£ meal with awful service. Wouldn’t recommend to not go anymore.
  34. O

    Olaf

    Edinburgh

    2 reviews

    3.0

    2 reviews

    Dined on 2 June 2022

    overall3food3service3ambience3
    Reasonable food and service but very expensive for what it is. £4 for a can of Coke. Went to The Ivy the day after and it was much cheaper and the food much better.
  35. J

    Joanne

    1 review

    2.0

    1 review

    Dined on 2 June 2022

    overall2food5service1ambience4
    The service was very poor. Had to.ask if we could order as waited for 20 mins. Food was amazing when eventually arrived. Not sure if I would visit again due to the poor service. Was very disappointed.
  36. SS

    StevenS

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on 2 June 2022

    overall3food4service2ambience2
    We sat at our table for 20 minutes before being served we then got our food before we had been served our drinks. I had to ask if it would be quicker if I got my drinks from the bar myself to which I was told no it wouldn’t. When food came after being sat 45 minutes no complaints food was amazing. Over all lack of customer service really spoils the restaurant.
  37. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 2 June 2022

    overall4food4service5ambience5
    I had the jambalaya very tasty I think the portion could be bigger, my wife had fish and chips good portion, staff great nice and helpful.
  38. AM

    AngeliqueM

    London

    1 review

    1.0

    1 review

    Dined on 2 June 2022

    overall1food2service1ambience2
    Took 50 minutes and 5 waitors to bring drinks. Booth chairs damaged and taped up. Food dry. Chips were good.
  39. LF

    LukeF

    1 review

    2.0

    1 review

    Dined on 2 June 2022

    overall2food3service1ambience2
    Food was tasty but the portions were small especially for the price, service was terrible; very slow. Definitely wouldn’t go back.
  40. MM

    MickMcMax

    London

    1 review

    4.0

    1 review

    Dined on 2 June 2022

    overall4food4service3ambience4
    The service wasn't great - (I requested a coffee to have before my meal and it eventually arrived after my meal and was luke warm); I think they were understaffed for the Jubilee spike in custom

FAQs

Shrimp & Grill does offer delivery in partnership with Deliveroo.

Shrimp & Grill is rated 2.9 stars by 137 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 27 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo
Google Map for Shrimp & Grill

13 Coventry St London, W1D 7AB

Additional information

  • Area

    Piccadilly

  • Hours of Operation

    Mon–Thu, Sun 12:00–22:00 Fri, Sat 12:00–23:00

  • Cuisines

    American, Seafood, European

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Public Transit

    Piccadilly Circus Tube Station- Exit Number 4- 1 minute walkLeicester Square Tube Station- 5 minute walk

  • Payment Options

    AMEX, MasterCard, Visa

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