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Granaio Piccadilly, London, Greater London

Granaio Piccadilly

2.7
2.7
40 Reviews
£25 and under
Italian
Traditional Italian restaurant in the heart of Piccadilly!
Dine in the historic Criterion Theatre building and under its magnificent 24 karat gold mosaic ceilings and marble walls. Granaio Piccadilly is a perfect mix of modern and classic.

Make a booking

2 people

19:00


Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Italian

  • Hours of Operation

    Fri, Sat 12:00–22:30 Sun 12:00–21:30

  • Phone number

    020 7930 1459

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Area

    Leicester Square

  • Cross Street

    Piccadilly

  • Parking Details

    None

  • Public Transit

    Nearest Train Station Piccadilly Circus

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Wheelchair Access, Wine

What 40 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.7
2.7 based on recent ratings
  • 2.9Food
  • 2.6Service
  • 3.3Ambience
  • 2.7Value

NoiseModerate

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  1. T

    Tinna

    Glasgow

    1 review

    1.0

    1 review

    Dined on 19 June 2022

    overall1food2service1ambience1
    The restaurant looks good, but the smell in there was like someone was smoking . The food was not good .
  2. l

    lafrey

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food1service1ambience3
    Typical tourist tap. They kicked us out of the restaurant ar 10:30 PM
  3. SR

    SannaR

    London

    1 review

    1.0

    1 review

    Dined on 30 April 2022

    overall1food1service1ambience1
    Awful, awful service. Waited 2 hours to get our food eventually got up and left
  4. EB

    EmmaB

    Gloucestershire

    1 review

    1.0

    1 review

    Dined on 23 April 2022

    overall1food1service2ambience1
    Cold main courses, having to chase for drinks and food. Really awful experience. We walked out it was so bad. Even our waiter said he wouldn’t blame us if we walked out.
  5. S

    Sizzle

    Washington DC

    1 review

    1.0

    1 review

    Dined on 9 April 2022

    overall1food1service1ambience1
    Sat for 20+ minutes without a waiter or waitress stopping by
  6. MB

    MarkB

    1 review

    2.0

    1 review

    Dined on 9 April 2022

    overall2food3service1ambience2
    NOT GOOD AT ALL, WAITERS WERE MORE BOTHERED ABOUT A LARGE BOOKING COMING IN LATER THAN TWO PEOPLE WHO WE PAYING FOR A MEAL. THE WAITER TOOK YOUR PLATES AWAY BEFORE BOTH PEOPLE HAD FINISHED EATING. YOU CANNOT PAY AT THE TABLE
  7. A

    Abcdefgh

    Hertfordshire

    2 reviews

    1.0

    2 reviews

    Dined on 19 March 2022

    overall1food1service2ambience3
    Food was overpriced with tiny portions. Waiter said he could cook better than the chef. Bartender couldn’t make a drink on the menu so was requested to order something ‘easier to make’.
  8. AM

    AnthonyM

    Kent

    4 reviews

    4.0

    4 reviews

    Dined on 12 March 2022

    overall4food3service4ambience5
    A lovely birthday meal for a friend in the heart of the west end. Easily one of the best starters I've had in years in the moscardini. However the main was a pizza that was greasy and far too cheesy. One of the other diners in our group also had a pizza that looked much better. Also, the birthday girl had the gnocchi that got her seal if approval. Friendly service and some decent wine options sealed the deal for a good night. Would return in the future.
  9. C

    Caz1962

    London

    11 reviews

    5.0

    11 reviews

    Dined on 26 February 2022

    overall5food4service5ambience4
    We went here for a after theatre meal, it took quite some time to be seated after we arrived, but we chatted and had drinks at the bar. The service was excellent from the waiter we had and the food was very tasty. The prices seemed fair on the menu but I do not know what the cost of the total bill was as I did not pay my friends did. I would go here again.
  10. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on 12 February 2022

    overall1food1service1ambience1
    I didn’t. Poor service and very small tables I couldn’t sit down way too small. Probably best for passing trade than to make a booking
  11. MM

    MaMe

    London

    3 reviews

    2.0

    3 reviews

    Dined on 12 February 2022

    overall2food2service1ambience4
    Service really slow, there was a waiter he did not know what he was doing, took the order and missed one of the main that we asked. The mains arrived before the starter and one main was missing. The food was not tasty at all. The price would even be fair if the food was good but was not and also this restaurant did not seem Italian at all. Very disappointing as the design of the place is really nice and it's a pity they could not maximise this also in the food and service. It would be a really enjoyable experience if these couple of things will be improved, hopefully it will be.
  12. F

    Foodie

    Manchester

    5 reviews

    4.0

    5 reviews

    Dined on 12 February 2022

    overall4food4service5ambience5
    Staff are attentive and friendly . Small menu but enough to choose for anyone. We booked for 5.30 before the theatre at 7.30 to allow plenty if time. We did see some ladies who arrived around 6.30 and expected quick service , complaining when they didn’t get food immediately as they had to leave. So rude to the waiter ! He was calm and polite. The food was lovely and served hot. We had seafood spaghetti snd four cheese pizza, delicious.
  13. EP

    EiriniP

    1 review

    5.0

    1 review

    Dined on 11 February 2022

    overall5food5service5ambience5
    Everything was great. The food was amazing and our waitor was outstanding! Definitely going back!
  14. SP

    SeanP

    1 review

    1.0

    1 review

    Dined on 11 December 2021

    overall1food1service1ambience1
    One of the worst restaurants I’ve ever been to. Was there for an hour before our initial drinks order was fulfilled. Staff completely clueless regarding both food & drinks menu, but we’re excellent at ignoring customers. The bar unable to make cocktails on their menu. Ordered Bresaola Carpaccio & Asparagus Soup. Carpaccio arrived looking limp & sweaty & soup was like warm. Other starters never arrived. At this stage we gave up, paid for the drinks and left. Even then, nobody seemed to care. It’s clear this place preys on passing tourist trade that will be none the wiser as to how bad this place is. Given the state the hospitality industry is in you would think they would put in some effort. The best thing would be for this place to be closed down or sold to someone who actually cares.
  15. MM

    MarkM

    Norfolk

    1 review

    3.0

    1 review

    Dined on 11 December 2021

    overall3food3service3ambience3
    Restaurant located superbly in Piccadilly. Lovely decor inside. Staff very young felt like it was their first day in the job but they were very friendly polite and worked hard. Bar was nice however being a Italian Restaurant they should’ve made sure they had plenty of peroni in as that was the only draft beer. Food was nice but the portions were small. Overall a nice meal. Would I go back ? No
  16. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on 11 December 2021

    overall1food1service1ambience1
    The service was shocking ,gave us incorrect main ,did not know how to serve tables ,had to ask for cutlery and staff were drinking there personal drinks on floor and no face masks .
  17. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 10 December 2021

    overall5food5service4ambience5
    Amazing staff amazing food amazing prices. Thoroughly enjoyed the experience
  18. OT

    OpenTable Diner

    Brighton

    3 reviews

    4.0

    3 reviews

    Dined on 4 December 2021

    overall4food5service4ambience3
    Food was perfect, perfect taste and proportions! I will return.
  19. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on 21 November 2021

    overall1food3service1ambience3
    Poor service. Staff never available. Menus were dirty and ripped. Took ages for them to get my orders and same for the bill. Some staff were nice but majority rude.
  20. MS

    MarkS

    London

    1 review

    1.0

    1 review

    Dined on 20 November 2021

    overall1food1service1ambience1
    They're not Granaio, the owner have changed and they're not italian anymore
  21. SC

    ShamC

    London

    1 review

    2.0

    1 review

    Dined on 20 November 2021

    overall2food2service1ambience3
    Shortage of staff so had to wait 45 minutes despite booking, very limited service. Had to ask 3 times to pay bill. Venue nice to look at, but otherwise cannot recommend.
  22. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on 18 November 2021

    overall2food2service1ambience5
    someone found a piece of glass in their deink. they did not serve us water until late..place is amazing inside but servers are children
  23. M

    Michael

    London

    6 reviews

    3.0

    6 reviews

    Dined on 12 November 2021

    overall3food4service2ambience4
    Once upon a time there was Criterion restaurant. It was a proper restaurant. This place has a potential to be something descent. The ceiling, the location. Menus were dirty and torn. Waiters, all untrained first time workers. A few options from the menu were not available. Food though was OK. I did enjoy my meal, so did my friends.
  24. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 12 November 2021

    overall1food1service1ambience2
    Trash restaurant, poor service, abysmal food… just avoid it. Location is how they get customers in, but absolutely avoid it. Ended up in McDonald’s and had a better experience.
  25. AP

    AndreuP

    1 review

    1.0

    1 review

    Dined on 5 November 2021

    overall1food1service1ambience1
    Tourist trap! Awful food, extremely expensive, very slow service and inexperienced staff. Worst restaurant in central London.
  26. AR

    AndrewR

    London

    8 reviews

    1.0

    8 reviews

    Dined on 28 October 2021

    overall1food1service1ambience1
    The faster this place can become something else - like a restaurant- the better for all. I blame myself. We had only thought about dinner the night before, and we were craving Italian near the theatre where we would be enjoying Blithe Spirit. I’ve been taught to start with a positive. I’ll give two. The space itself was actually beautiful. Great ceiling and very dramatic spaces. Solid bones of a grande dame of a space. Also, we managed to find the one server who was working WITH us to get a meal in the timeframe we had (approx one hour). When asked about pasta dishes, he deftly steered us towards dishes that were simple and easy do to with their current “kitchen challenges”. As a reminder, this is an ITALIAN RESTAURANT. The service: Each member of staff (and there were many) seemed genuinely baffled at 1). Why they were there. 2). Why we were there, and 3). Their overall raison d’être. When the hostess looked at me as if I were speaking Esperanto while saying we had a reservation, we did wonder if walking away was the better option but, in for a penny…. The food: Oh dear. Pizzas ordered promptly at 6 mainly because we heard other tables literally pleading for their order. Pizzas arrived at 6:45. About the pizzas, they included bread cheese sauce and pepperoni. Would we call them pizzas though? The red wine? The bottle was poured promptly after negotiating through their mostly “out of stock” menu listings. Again, our server was the exception to the rule here. He sincerely tried to do his best with the tools provided. To be honest, we were expecting him to slip us a note imploring us for help escaping from the confines of the space. Overall…..if this was a run thru of a secret west end production of “the restaurant that goes wrong”, bravo! Alas, it is nothing more than a perfect storm of apathy & bad leadership.
  27. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on 25 October 2021

    overall2food4service2ambience3
    Food was OK, but too slow. It took us nearly an hour to wait. This is definitely something that needs urgent improvement.
  28. OT

    OpenTable Diner

    Warwickshire

    1 review

    1.0

    1 review

    Dined on 22 October 2021

    overall1food2service1ambience4
    Waited SO long for food. Wine was not cool. Waiting staff inexperienced. Won’t return sorry.
  29. MM

    MeaMaje

    1 review

    1.0

    1 review

    Dined on 16 October 2021

    overall1food1service1ambience1
    First of all they didn’t have our reservations registered and then told us we have 10min to order before they close the kitchen. We waited 1h30 to get 2 plates out of 8. Then got the deserts before the rest of the plates. The food and service were very bad. We had to ask for the food at least 3 times and they even got the order wrong multiple times. There is clearly a lack of organisation there! The only good thing is that the manager removed most of the items from the bills (which is normal) Never going back there again !
  30. AB

    AnjaliB

    London

    1 review

    3.0

    1 review

    Dined on 14 October 2021

    overall3food4service1ambience5
    Been for the second time because I just love the ambiance! Food tastes good, and good portions. BUT BIG LET DOWN COZ OF SLOW SERVICE. They really need to re-do their menu as a lot of non veg dishes are marked veggie and vise versa.
  31. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on 9 October 2021

    overall2food2service3ambience4
    Kitchen software crashed so we waited at the bar for an hour (our reservation was for 7:30pm) before being told what was happening. The only reason I am giving this place any stars is because the bartender, Angelo, was phenomenal. He was very busy but maintained friendliness and professionalism throughout the whole evening. Not sure how the food tastes, as we never got to try it. Nice ambiance. Keep up the good work, Angelo!
  32. BW

    BlueWitch

    London

    3 reviews

    4.0

    3 reviews

    Dined on 6 October 2021

    overall4food4service5ambience4
    The location and interior of this historic building is awesome. Worth a visit just for this. This is a relatively modest priced Italian now. The pasta and pizza was great. The wine is a tad expensive - no house wine option but overall very enjoyable. Given its location I’m surprised they aren’t doing theatre menu options. It would be perfect place to eat before/after show.
  33. S

    Snagar

    London

    1 review

    4.0

    1 review

    Dined on 2 October 2021

    overall4food5service3ambience5
    Lovely ambience and great food. Had a great time with friends though service can still be improved.
  34. l

    londontourist

    1 review

    2.0

    1 review

    Dined on 30 September 2021

    overall2food2service2ambience3
    Before booking we looked at the menu to make sure the selection was to our liking. When we arrived it was to find out that the menu with the meat/steak selection was not available so it was solely pasta/pizza dishes. That was very disappointing. We had a long wait while the waiter took orders of diners that had come in after us. We watched the waiter walk around the restaurant with our main meals while we were still eating our starter. The waiter whipped away our starter platter (sharing) while we were still eating from it!! The sauce on my pasta was congealed and barely warm after it had done a tour of the restaurant and gone back to the kitchen. We would not recommend this restaurant. We were there at 9:30pm and the restaurant wasn't half full, so there was no excuse for the shoddy service.
  35. C

    Crizzy1

    London

    22 reviews

    4.0

    22 reviews

    Dined on 16 September 2021

    overall4food4service4ambience4
    Nice Italian food. Service was good. The waiter was helpful and polite. Love the decor here.
  36. OT

    OpenTable Diner

    Cambridge

    1 review

    5.0

    1 review

    Dined on 25 August 2021

    overall5food5service5ambience5
    Class food and drink with good service and staff
  37. SM

    SofiaM

    London

    3 reviews

    5.0

    3 reviews

    Dined on 25 August 2021

    overall5food5service5ambience5
    Been wanting to try out the restaurant and I am happy we went! Amazing cocktails and meal
  38. RM

    RuthM

    Warwickshire

    6 reviews

    vip
    3.0

    6 reviews

    Dined on 14 August 2021

    overall3food3service2ambience3
    Service was a little rushed considering the restaurant was not busy for lunch. Food was tasty and the prices were reasonable for the Piccadilly Circus location. Restaurant decor is stunning.
  39. D

    Darcy

    1 review

    2.0

    1 review

    Dined on 7 August 2021

    overall2food3service1ambience3
    Last night we had a meal at Granaio, the meal was ok but the service was very very poor. We had to wait ages for service, at the end my husband had to go to the bar to get serve. This is not our first time dinning here we are regular customers but yesterday we found out it’s not the same people who used to run the restaurant!
  40. OM

    OliviaM

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 24 July 2021

    overall5food5service5ambience5
    Everything was brilliant! Loved the interior as well

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks

FAQs

Granaio Piccadilly offers takeout which you can order by calling the restaurant at 020 7930 1459.

Granaio Piccadilly is rated 2.7 stars by 40 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Google Map for Granaio Piccadilly

224 Piccadilly London, Greater London W1J 9HP

Additional information

  • Cross Street

    Piccadilly

  • Area

    Leicester Square

  • Hours of Operation

    Fri, Sat 12:00–22:30 Sun 12:00–21:30

  • Cuisines

    Italian

  • Dining style

    Casual Elegant

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Public Transit

    Nearest Train Station Piccadilly Circus

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Wheelchair Access, Wine

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