Bucatini Restaurant & Wine Bar
I have been to this restaurant many times over the last few years and I have never been disappointed.
The food is absolutely amazing and the service is impeccable! Totally unrated and I would recommended to anyone looking for fantastic Italian cuisine.
Hi Trish, Thank you for the kind words and the wonderful review, it's very much appreciated! See you again soon.
This is a very good restaurant, especially if you love Italian food. It has a deep menu which allows you to go as light (haha) or as heavy as you like. My wife enjoyed the grilled romaine salad and the truffle gnocchi. I also had the grilled wedge salad and the seafood arrabbiata. It was excellent especially since i ordered it a few weeks ago in a different Boston restaurant and it was not very good.
Our server was Kathleen, I believe. She was very personable and knowlegeable.
The restaurant could not find out open table reservation defpiste the fact I got 3 reminders. Not a big deal since we still got seated quickly.
Thank you for the review. We're glad you and your wife enjoyed your time at Bucatini, and sorry again for the reservation confusion. But we're glad everything worked out and you guys left happy and satisfied. Hope to see you again soon!
From the moment you walk in your made to feel like family , great service and the food is amazing.
Definitely the best Italian Restaurant in Brampton.
P.S ... try the fresh homemade pasta ... WOW !
Hi Lou, Wow! Thank you so much for the amazing review. We work hard to make sure everyone's experience at Bucatini is a pleasant one, and getting to read reviews like this makes it all worth it. See you again soon.
This gem is hidden in a non-descript commercial plaza but don't let that fool you. This is a great restaurant with fairly reasonable prices given the quality of the place. This is my third time there and it won't be the last.
Just a regular stop for us. Service is always good. Food is exceptional and consistent.
A staple for anyone looking for great Italian in the Brampton area.
Thank you so much for the 5-star review! We're so happy to have regular customers like you, and we hope to see you again soon!
Our party of 6 arrived on time- the first 4 actually arrived 15 mins ahead of time, the other 2 came in on the dot at 7pm. It took more than 1 hour to get our meal. Food was superb, thank you. BUT I didn’t expect that the bill would include the service charge, which I find too much considering that we waited so long for our meal. It’s my husband’s birthday and I foot the bill. I didn't want to make a scene right there and then, so when I got home , I calculated how much was slapped on me as gratuity... 18%!!! I checked your website and couldn’t find any indication that a gratuity of 18% is included right away! I find this practice preposterous. Suggestion: At least indicate in your website or on the bill itself that what you charged was 18%.
I will still tell my friends that food was good at Bucatini, but service is slow, & high%gratuity is pre-determined without customer consent.
Will I go back? I know of other excellent Italian restaurants which are more reasonable.
Hi Olivia, Thank you for visiting Bucatini to celebrate your husband's birthday, and we're glad you enjoyed the food. We're sorry you found the gratuity charge too high. It's standard practice in the restaurant industry to add an automatic 18% gratuity charge to larger parties, in our case 6 or more. We are currently in the process of printing new menus, and this will be noted on them. Aside from that, we hope you will visit us again soon for a second opinion. Thank you
I would most definitely recommend this restaurant. We started with a mouth watering appetizer, the asiago cheese plate. The waitress came over and lit the cheese on fire, it was the best cheese paired with a fantastic bottle of Italian Armani Pinot Grigio. We moved on to the main pasta, it is handmade, in house by the chef. I have to admit, it was by far the best tasting pasta I have ever tried in my life. We were so full, but why stop now! Dessert was also house made tiramisu, as recommended by our lovely waitress. At the end of our meal the owner came over and greeted us with some jokes and a complimentary drink. Not every often will an owner show so much passion for his patrons and his restaurant. The music was authentic Italian music that set the mood perfectly. It wasn't the right time to lounge on the modern comfortable looking patio, I look forward to having some drinks with my girlfriends on the next visit. If you are looking for a nice classy Italian restaurant with outstanding food and service in Brampton, this is the spot. The whole experience was fabulous!!!
Hi Jessica, Thanks so much for the wonderful review, we really appreciate it. We're so happy you enjoyed your time at Bucatini. We do our very best to make sure our guests have a truly unforgettable experience, and it sounds like you did! We look forward to seeing you on our patio soon!
Owner has no customer service skills and wanted us to leave asap after eating. The food was 10/10 and the restaurant was very clean 10/10
Thank you for your review. We're very happy to hear that you loved the food and the restaurant, but it's unfortunate that you felt that way about the service. Surely, there was some kind of misunderstanding or miscommunication, because we would never ask our guests to leave. Hopefully, we'll see you again for a second opinion. Thanks
Had a lovely business lunch! Staff & food were great! Highly recommend!!
Hi Kristy, Thank you for the wonderful review! We look forward to seeing you again soon
I've been to this restaurant many times and loved it and especially when they have live music. However, the special mother's Day menu was rediculous Ly priced and not true to the regular menu. The food was good but not worth the price. Also we really expected a better setting maybe with music and the service was a little off. Will go back but not for special occasions.
Hi Aleksandra, Thanks for joining us for Mother's Day, we really appreciate it. It's unfortunate to hear that you did not agree with our special menu pricing, we do our best to stay comparable to other fine dining restaurants in the area. We did not have live music on Mother's Day because we were hoping to create a more personal setting for our customers, and most seemed to enjoy that. We understand that it's hard to please everyone though. Hopefully we will see you again soon.
We had a wonderful dinner and our Server Smokey was amazing and so attentive.
Thank you for the excellent review, Jessica! We'll be sure to let Smokey know that you were very happy with his service. Hope to see you again soon
Booked for a Mother's day dinner. Given a terrible table near the washroom and server area. Was charged an automatic gratuity on a table of 6 people??? Charged extra for "fresh" pasta. Do not recommend.
Hi Katt, We never like to hear that a guest was unhappy with their experience. Had you requested a specific spot when you reserved, or if we had other available seating at the time, we would've gladly moved you. An automatic gratuity is standard at any restaurant for larger parties, especially on special occasions. And the "fresh" pasta is actually homemade pasta that we make, which is why there's an extra charge. Our standard pastas were also available.
Have been coming here for years. Always great food and service.
Hi Ann, Thanks for your continued business, we really appreciate it. See you soon!
great food! very nice service! the owner was so nice
Thank you so much for your excellent review! See you again soon.
The food was amazing and the staff were friendly and courteous. The service provided was amazing. Would recommend for a nice date night or for a surprise birthday lunch/dinner for family/friends/significant other.
The owner Vince was lovely.
Wait staff were great too.
It was just a really awesome night out celebrating a friends birthday
Would definitely recommend this place.
Fantastic food and service. The owner and staff were very attentive and caring. The food was exceptional with every course. We will be back!!
Great authentic Italian food. Very attentive service and nice atmosphere. Will def visit again
The food and service was amazing!!
Will be back again.
The atmosphere was very pleasant and elegant. The service was very good and friendly. I would recommend the restaurant anytime
My partner and I had an amazing experience at Bucatini thanks to the wonderfully warm staff, especially our waitress who provided us with exceptional service. All of that plus the fact that our food was delicious made our anniversary celebration amazing.
Great service we will be dinning again very soon..
I celebrated my birthday here. The food was delicious. Very nice waiter.
Reservation was effortless ….. great meal. Ambiance was good as my friends and I had the opportunity to chat, laugh and generally had a great time.
The food was good but it wasn't amazing. I would have liked to have seen more gluten free options (even the mention of the availability of gluten free pasta). Lots of pasta options though if that is what you would like.
Amazing service , great food ! Can’t wait to go back.
Owner Vince makes you feel like family .
It was my husband’s birthday but no acknowledgement of it.
As always Great Food and service. Authentic Italian cousine with delicious Pizza and Pasta options.
Excellent food again, and very enjoyable music. Really enjoyed the evening and will be back soon.
Delicious food presented beautifully with great options in a very comfortable atmosphere. I appreciated the gluten-free pasta availability and will definitely be back many times.
Amazing and fun team working there. They were able to accommodate my daughter’s peanut and treenut allergy *and* my food restrictions, which are more complex (SCD), and still serve good food.
My niece folded a napkin like a Christmas tree, and then much of the Bucatini team was watching to learn how.
And a live musician playing CHristmas songs on the piano was an excellent addition to the evening. His volume was perfect - we could hear him fine without being overwhelmed.
Excellent food and service. Great place for a quiet lunch meeting with a colleague.
It was our anniversary and we went for dinner. It's not our first time at the restaurant but this experience was the worst. It was exremely loud. We could barely bear the pianist. I would not refer a friend to go to Bucatini. The food wasn't cooked as well as it usually is. All the servers in the restaurant looked bored and uninterested. Overall, I was not satisfied.
Hi Luvlee, Thank you for spending your special occasion with us, it's very unfortunate you felt unsatisfied with your experience at Bucatini. We pride ourselves on excellent food and even better service and try to make sure every guest leaves with a smile. Many of our guests love listening to live music, but we can understand that some people would prefer a quiet environment. We advertise when all our music nights will be, so hopefully we'll see you again on a night when no one is performing.
This was our second experience here for me and my wife after having a mediocre experience 2 years ago. We decided to give it another try and we regret that we did. The food was ok but the server was not at all friendly or responsive. Nor was the host upon taking us to our table the menus were put haphazardly on the table and he left quickly even though there were only 2 tables with guests at the time. It was dinner time and dark outside yet the inside lights were turned up full brightness making the ambiance like a cafeteria. Our reservation was for 6:30 and we arrived on time. At 9:00 we were told they needed the table and we would be moved to the bar to finish our wine and order dessert. We weren’t ever told of a “time limit”. We chose to pay the bill and leave. We went elsewhere for our dessert. As we left I asked the host about this treatment and his response was that we had the table for over 2 hours and he needed it for another party that he had booked. No apology, just arrogance to us. We will never be back.
Hi Steve, We'd like to thank you for visiting us and we apologize if you were unsatisfied with your experience. Here at Bucatini, we pride ourselves on making sure that every guest leaves with an exceptional experience. During our busy nights, especially over the holidays, we block off tables for 2 - 2.5 hours so that guests such as yourself don't have to wait an unreasonable amount of time to be seated. We're sorry if this wasn't made clear to you beforehand, but we hope to see you again.
It is a really nice restaurant and have moved to Brampton for over 15 years, I decided to try out different upscale restaurants in Brampton which we found one.
Amazing.....I definitely will go back.
Food was good,I especially asked for a small birthday wish/surprise something for my partner during the reservation and they completely ignored.Food was good though
Excellent food & great service!
A phenomenal experience! Food was cooked to perfection and absolutely delicious! Highly recommended for casual dining as well as for those special occasions.
We had not been to Bucatinis for some time due to a food issue. We had heard it was under new management and so we gave it a try. We had sea bass that was outstanding. We will return.