Paro Indian - Covent Garden & Strand

Paro Indian - Covent Garden & Strand reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   London5 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very disappointed with Paro. Was really looking forward to it after reading some great reviews but was surprisingly very disappointed with the service, food and ambience. We were seated at a table of 2 in between two rows of tables either side of us, with waiters shuffling up and down either side of us and it felt very exposed. There was no music, it felt very cold and lacked that warm restaurant feel. The service was not good, the waiters were blunt and dismissive and didn’t seem to want to help. I asked to change my drink a minute after ordering as I had chosen an alcoholic drink and wanted a non-alcoholic drink and a waiter said they would go and check and then never came back. I then asked again after 5 minutes and then another waiter said ‘well what do you want then’ and I responded with ‘please can I look at the menu?’ Which he then said he had to go and check at the bar to see if it’s already made, which it was, and then they couldn’t do anything about it. No refund, no offer to change the drink, nothing. Very surprised as normally these places would be very accommodating. The food was honestly very standard, as an avid Indian-food lover, this is by far near the bottom of my list. Lacked flavour, and was quite bland and uninteresting. Overall, didn’t enjoy it at all sadly. Hope other people had a pleasant time, but felt the need to share this.
   

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2. R

   Rose VIP

   Dublin12 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Our reason for going was the availability of Gluten Free options, on your menu it states clearly there is no Gluten in the popadoms, however it turns out there is gluten and when questioned the staff member said it is a ‘printing error’ on the menu. This inspires no confidence in the rest of the menu. We will not be returning.
   

   Paro Indian - Covent Garden & StrandResponded 1 day ago

   Dear Rose, Thank you for taking the time to share your feedback. We’d like to kindly clarify that our poppadoms are made using cornflour, which is naturally gluten-free. This information is stated on our menu and is accurate — there is no printing error. At Paro, we take dietary requirements and allergen information extremely seriously. Our menu is carefully reviewed to ensure it reflects the correct details, and we’re committed to accommodating our guests’ needs to the highest standard. We’re truly sorry to hear that this has affected your confidence in our menu, and we hope you might consider giving us another opportunity in the future to provide you with the experience we strive to deliver. Thank you once again for your comments, as well as your feedback
   

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3. OT

   OpenTable Diner

   Denver7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great ambiance with good energy. Wait staff was charming but not as attentive as one would hope. The dishes were a welcomed departure from traditional Indian dishes where heavy favors often drown out other ingredients.
   

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4. OT

   OpenTable Diner

   London1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Giving a one star because there is no option to give zero or negative number. Service: They charged us for the wrong item and when I went to ask them for the money back they took very long to fix it. The manager then intervened and threw a £5 note at me aggressively. He made me feel small and as if I was asking for too much when he MADE THE MISTAKE and all I had asked for it to be corrected He then got aggressive with us and threw us out of them restaurant. He used abusive language - he called me a b**** and my friend a p**** he said “I never want you or your b**** to be seen near my restaurant”. He got very close to my friends face to the point where he had to say I am going to call the police to which the manager said “go call your dad”. I was shook and left in tears and felt very scared and threatened as a woman. He told me “you b**** crying over £3” and continuously used abusive language towards me. I was standing in shock and couldn’t believe it. Food: They had no idea about the allergens - they write something as gluten free on their menu but when we asked to confirm if the gulab jamun was gluten free they said NO despite their menu saying it was. The manager spoke to us very aggressively even when we asked to check for the allergens. He said “you’re asking the wrong person then”. They could not by the end of my meal confirm to me if it even was gluten free or not. The food was TERRIBLE. I AM SHOCKED BY MY EXPERIENCE
   

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5. E

   Ed VIP

   Atlantic City135 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Delicious food served in a lively atmosphere! We enjoyed our meal.
   

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6. OT

   OpenTable Diner

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would like to thank the staff who served us. His service was amazing and he treated us well. Thank you, we will be coming back soon!
   

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7. OT

   OpenTable Diner

   London1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Good experience for my birthday , will visit again
   

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8. P

   PATRICIA

   London1 review

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant couldn’t fault anything !! Staff were very polite and attentive , the flavoursome food was second to none served in good time and a lovely atmosphere . Next time we visit London we will be back!!! Thank you for a wonderful evening Trish and Neale
   

   Paro Indian - Covent Garden & StrandResponded 6 days ago

   Thank you so much for your wonderful review! The whole team at Paro is overjoyed to hear that you had such a fantastic experience with us. Bringing the flavors of West Bengal to our guests in a memorable way is our passion, and we’re thrilled that it resonated with you. If you’d like to stay connected, we’d love for you to follow us on Instagram (@paroindian) where we share more about our dishes, giveaways, inspiration, and upcoming events. We can’t wait to welcome you back for another memorable visit! Warm regards, The Team at Paro
   

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9. A

   Alex VIP

   Houston8 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I came for our first dinner while in London on our honeymoon and it was just perfect. The service is exceptional from the moment you arrive until you finish your last bite. The stars of the menu were the Tiger Prawns and the Pistachio Ice Cream!
   

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   Paro Indian - Covent Garden & StrandResponded 6 days ago

   Thank you so much for your wonderful review! The whole team at Paro is overjoyed to hear that you had such a fantastic experience with us. Bringing the flavors of West Bengal to our guests in a memorable way is our passion, and we’re thrilled that it resonated with you. If you’d like to stay connected, we’d love for you to follow us on Instagram (@paroindian) where we share more about our dishes, giveaways, inspiration, and upcoming events. We can’t wait to welcome you back for another memorable visit! Warm regards, The Team at Paro
   

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10. G

    GARY

    London1 review

    5.0

    Dined on 14 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and food and good value thank you will come again
    

    Paro Indian - Covent Garden & StrandResponded 6 days ago

    Thank you so much for your wonderful review! The whole team at Paro is overjoyed to hear that you had such a fantastic experience with us. Bringing the flavors of West Bengal to our guests in a memorable way is our passion, and we’re thrilled that it resonated with you. If you’d like to stay connected, we’d love for you to follow us on Instagram (@paroindian) where we share more about our dishes, giveaways, inspiration, and upcoming events. We can’t wait to welcome you back for another memorable visit! Warm regards, The Team at Paro
    

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