Prince of Wales

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1. AE

   AmandaE

   London

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   overall2food4service2ambience2

   Sunday early evening and the music was so loud we couldn’t hear ourselves think! We weren’t asked if we wanted desert, had to go to the bar during our meal for drinks…. Have eaten here a few times before and it’s never been as bad as yesterday Very disappointing

   Report
2. RD

   RobertD

   1 review

   5.0

   1 review

   Dined on 26 June 2022

   overall5food5service5ambience5

   Bangin roast: up there with the top notch country pub in Surrey

   Prince of WalesResponded 7 days agoHi Robert, We are delighted to hear that you enjoyed Head Chef Dave's Sunday lunch and we hope you will return again soon. Thanks for your review. Kindest regards, Oliver

   Report
3. S

   Sarah

   Warwickshire

   1 review

   5.0

   1 review

   Dined on 19 June 2022

   overall5food5service4ambience5

   Despite having the 'perfect storm' of a busy Father's Day and a big local concert the staff were friendly and efficient- even if they were completely run off their feet!

   Prince of WalesResponded on 20 June 2022Hi Sarah, We are very grateful for your kind words and the team did indeed work their socks off all weekend. We are extremely proud of every one of them and thankful for all their hard work. They will be very pleased to hear their efforts were acknowledged by our lovely guests and we hope to see you again. Kindest regards, Oliver

   Report
4. VM

   ValerieM

   London

   1 review

   5.0

   1 review

   Dined on 19 June 2022

   overall5food5service5ambience5

   We booked this venue as we were attending a concert nearby. The traffic was horrendoius on our journey and we arrived almost an hour late. We were still welcomed, booked in, and served. The service was prompt, the staff were friendly and helpful, and the food was delicious. We would not hesitate to recommend and we will visit here whenever we are in the area again.

   Prince of WalesResponded on 20 June 2022Hi Valerie, I am so sorry to hear of your horrendous journey but glad we could help with your swift recovery from the ordeal. Thank you so much for your kind review and we are so pleased to be here to help. We look forward to seeing you again. Kindest regards, Oliver

   Report
5. KB

   KathyB

   London

   1 review

   5.0

   1 review

   Dined on 19 June 2022

   overall5food5service4ambience4

   Really good pub, fast service, lovely food. Highly recommend

   Prince of WalesResponded on 20 June 2022Hi Kathy, Many thanks for your review and recommendation and we are delighted to hear that you enjoyed your food and our swift service at the Prince of Wales. We look forward to seeing you again. Regards, Oliver

   Report
6. JF

   JohnF

   London

   2 reviews

   4.0

   2 reviews

   Dined on 16 June 2022

   overall4food4service4ambience4

   Great staff great place for a drink and a bite to eat before going to Hampton court for a gig!

   Prince of WalesResponded on 20 June 2022Hi John, We hope you enjoyed the gig at the Palace and thank you for your review of our pub. We'd love to see you again. Kindest regards, Oliver

   Report
7. GA

   GailA

   London

   1 review

   5.0

   1 review

   Dined on 10 June 2022

   overall5food5service5ambience5

   We went to Hampton Court yesterday & I’d previously been to The Prince of Wales & wanted to see if it had stayed the same. It had great food & service food delivered hot & tasty staff polite, kind, attentive but not rushing you. I had friends over from Ireland & they loved it thank you so much we will be back

   Prince of WalesResponded on 12 June 2022Hi Gail, We are all very delighted to hear that you returned to visit us and grateful for your kind words. We pride ourselves on our warm service and fresh food so it is lovely to read that we have once again delivered on our promise to our guests. Hoping to see you soon. Kindest regards, Oliver

   Report
8. DD

   DeborahD

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 3 June 2022

   overall4food4service3ambience3

   We had the bbq outside and the food was very tasty. Tables could have been a bit bigger but we made it work. Overall a good meal for a fair price.

   Prince of WalesResponded on 5 June 2022Hi Deborah, Thank you for your feedback and we are happy to hear you enjoyed your meal with us in our garden. Unfortunately the garden size limits how large the table we can put there is but I hope it didn't distract from your experience too much. Kindest regards, Oliver

   Report
9. BS

   BenS

   London

   1 review

   5.0

   1 review

   Dined on 2 June 2022

   overall5food5service5ambience5

   Excellent service. Despite it being busy, we had 4 separate people attending to us. The short rib burger was exceptional and the kid’s menu portions were a great size. We will be back.

   Prince of WalesResponded on 4 June 2022Hi Ben, We are extremely pleased to hear that you enjoyed your ribs and our attentive service and we are grateful you took the time to write your kind review. We hope to see you again very soon. Kindest regards, Oliver

   Report
10. EP

    ElizabethP

    1 review

    5.0

    1 review

    Dined on 28 May 2022

    overall5food5service5ambience5

    Wonderful place, food is amazing, service wonderful and friendly - I can’t recommend it highly enough!

    Prince of WalesResponded on 30 May 2022Hi Elizabeth, Thank you for your kind review and we are delighted to hear that you enjoyed your visit to our establishment. We do indeed open for Christmas Day however we don't have this years Christmas pack as yet. If you wish to reserve a table please let me know and we can make the necessary arrangements. Kindest regards, Oliver

    Report
11. FS

    FredS

    London

    1 review

    4.0

    1 review

    Dined on 22 May 2022

    overall4food4service5ambience3

    Great service from the two staff who looked after us meant the rock hard roast potatoes with the pork belly roast were not a big issue. Fish and chips were great, as was the burger. Attentive team took good care of us, and made us feel welcome even with a crying baby. Many thanks to all of the team.

    Prince of WalesResponded on 23 May 2022Hi Fred, I am happy to hear our team were attentive and helpful and I am very sorry about the potatoes. We are having trouble sourcing decent potatoes to roast at this time of year as they are not in season but hopefully the team were able to resolve your issue. Thanks for your feedback and we hope to see you again very soon. Kindest regards, Oliver

    Report
12. JM

    JeremyM

    Nottingham

    6 reviews

    4.0

    6 reviews

    Dined on 21 May 2022

    overall4food4service4ambience4

    The food was good, we sat outside, don’t understand why we couldn’t book a table as we had bikes. We booked and there wasn’t a reply saying booking outside wasn’t allowed.

    Prince of WalesResponded on 23 May 2022Hi Jeremy, Many thanks for your feedback. Our booking confirmation message clearly states we do not take reservations outside and operate a first come first serve basis, it also informs you during the reservation process. We don't reserve tables outside because of the British weather, when we did we'd find that guests would reserve outside and when the weather took a turn for the worst they'd want to move inside which was inevitably full thus we couldn't accommodate them. Regards, Oliver

    Report
13. G

    sandraG

    1 review

    5.0

    1 review

    Dined on 15 May 2022

    overall5food5service5ambience5

    Second time we’ve been for lunch and can’t praise the staff enough for the impeccable service and attention to detail. The food was fabulous. Being vegan it’s often a struggle to find fresh, tasty and well presented food. We’ve booked for the live music event in June and really looking forward to it. 😊

    Prince of WalesResponded on 17 May 2022Hi Sandra, We are delighted to hear that you once again enjoyed your time spent at the Prince of Wales and thank you so much for your kind words. We look forward to seeing you over the Jubilee long weekend. Kindest regards, Oliver

    Report
14. AB

    AlastairB

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5

    will be back again :) will be back again :)

    Prince of WalesResponded on 9 May 2022Hi Alistair, I am happy to hear that you will be returning and thank you for your kind review. We look forward to seeing you again soon. Kindest regards, Oliver

    Report
15. M

    Melbs

    London

    2 reviews

    4.0

    2 reviews

    Dined on 8 May 2022

    overall4food5service5ambience5

    Pleasantly surprised with the presentation and in particular the flavours in the prawn starter and mussells. Overall a great effort by all the staff

    Prince of WalesResponded on 9 May 2022Hi Mel, Many thanks for your review and we are glad to hear that the mussels were a hit. We hope to see you again. Kindest regards, Oliver

    Report
16. NB

    NickB

    Surrey

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience4

    After not having been for many hours months have had two high quality meals with excellent service .

    Prince of WalesResponded on 9 May 2022Hi Nick, We are very pleased to have you back and delighted to hear that both your meals were up to our usual standard. We are extremely grateful too for your feedback and we hope to see you again very soon. Kindest regards, Oliver

    Report
17. BC

    BrianC

    Surrey

    2 reviews

    5.0

    2 reviews

    Dined on 2 May 2022

    overall5food4service5ambience5

    Great place. With. Very nice staff.food a little slow but overall we enjoyed very much.

    Prince of WalesResponded on 3 May 2022Hi Brian, We are happy to hear that you enjoyed your lunch with us, it was very busy when you joined us hence the delay but thank you for your patience. We hope to see you again soon. Kindest regards, Oliver

    Report
18. VB

    VBll

    London

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience4

    A wonderful Sunday lunch with friends in an excellent area. Highly recommended. Gardens are a bit dominated by smokers so if that is not your thing the inside has a good vibe.

    Prince of WalesResponded on 26 April 2022Hi, I am glad to hear that you enjoyed your Sunday lunch and we are very grateful for your kind review. We hope to see you again very soon. Kindest regards, Oliver

    Report
19. V

    Victoria

    Surrey

    1 review

    3.0

    1 review

    Dined on 24 April 2022

    overall3food3service3ambience3

    Desserts were very pasty. Our waitress was helpful and friendly

    Prince of WalesResponded on 26 April 2022Hi Victoria, Many thanks for your feedback and I am sorry to hear that you did not enjoy your desserts. Can you please elaborate on what pasty means with regards to our desserts so we can potentially improve our offer for future guests? We hope to see you again. Regards, Oliver

    Report
20. TV

    TheVegCrusader

    London

    2 reviews

    5.0

    2 reviews

    Dined on 17 April 2022

    overall5food5service5ambience3

    We arrived early and were seated straight away. Drinks were promptly forthcoming. My server was able to tell me exactly what their roast potatoes were cooked in - important for those like myself who avoid meat-derived oils etc - so definite bonus points earned even before we'd eaten. I had the vegan wellington which was lovely and several leagues beyond any dry-as-a-bone nut roasts that most pubs offer on their Sunday lunch menus. My wife had the pork belly which she said was excellent. We followed our satisfying Sunday dins with two desserts and I paid the just under £70 bill with no regrets or issues arising. A fine job all round and recommended.

    Prince of WalesResponded on 19 April 2022Hi Al, Many thanks for taking the time to write your very kind words and we are delighted to hear that you had such a lovely time with us on Sunday. After such a busy weekend it is a joy to read your positive message and we very much look forward to seeing you again soon. Kindest regards, Oliver

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21. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 16 April 2022

    overall2food2service2ambience2

    Met with friends and our children sat outside which was nice , however the smell in the corridor leading to the toilets made my daughter gag! And the state of the ladies toilets is appalling none of them flush properly which is probably the smell! Not very hygienic at all! YUCK and if I that’s the state of the toilets what is the kitchen like?

    Prince of WalesResponded on 17 April 2022Hi, I am sorry that the facilities were not functioning properly during your visit. Unfortunately due to some of our guests putting sanitary items down the toilet our drains were blocked. The problem was resolved that evening and does not reflect the cleanliness of our establishment. Regards, Oliver

    Report
22. H

    Hungryhettie

    London

    21 reviews

    5.0

    21 reviews

    Dined on 10 April 2022

    overall5food5service5ambience5

    Impressive Sunday roast. Staff brought a dog bowl over to make sure our pup was hydrated

    Prince of WalesResponded on 14 April 2022Hi Hettie, We are so pleased to hear that you and your pup had such a lovely lunch with us and we extremely grateful you took the time to write your kind words. We hope you will both visit us again soon. Kindest regards, Oliver

    Report
23. DH

    DaveH

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on 7 April 2022

    overall5food5service5ambience5

    Our second visit and equally as good as the first, warm welcome, great restaurant seating, tasty food, good portion sizes and exemplary service by the team.

    Prince of WalesResponded on 9 April 2022Dear Dave, Thank you for your kind review and we are so pleased to hear that our service and food met your expectations. We hope you will visit us again soon. Kindest regards, Dariusz

    Report
24. KL

    KateL

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food4service5ambience5

    Didn’t appreciate the calorie count on the menu, put us off ordering desserts. But the atmosphere, the service and the food were excellent and will definitely come back. Very dog friendly which was great.

    Prince of WalesResponded on 3 April 2022Hi Kate, I am delighted to hear that you and your dog enjoyed your visit. Unfortunately the calories are required by law from April 1st so we cannot remove it from the menu, I'm sure in time you will find a way to ignore such information. We look forward to seeing you again. Kindest regards, Oliver

    Report
25. n

    null

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food5service4ambience4

    Good pub, nice food, great location with parking at the rear.

    Prince of WalesResponded on 29 March 2022Hi, We are happy to hear that you enjoyed the food and our pub during your visit. Thank you for taking the time to write your review and we hope to see you again soon. Kindest regards, Oliver

    Report
26. T

    Trish

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food4service5ambience5

    Lovely buzzing atmosphere with great food and wonderful service

    Prince of WalesResponded on 29 March 2022Dear Trish, Thank you for your kind review and we are so pleased to hear that our service and food met your expectations. We hope you will visit us again soon. Kindest regards, Oliver

    Report
27. IC

    IsabelC

    Surrey

    5 reviews

    5.0

    5 reviews

    Dined on 27 March 2022

    overall5food5service5ambience5

    We had a lovely time,great atmosphere and food amazing as usual😃

    Prince of WalesResponded on 29 March 2022Hi Isabel, Great to have you back and thank you for your lovely comments. We are delighted that you enjoyed your food and our atmosphere and we hope to see you again very soon. Kindest regards, Oliver

    Report
28. DH

    DaveH

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on 17 March 2022

    overall5food5service5ambience5

    Met a friend for dinner, we were seated in the restaurant area which was far enough away from the main bar, especially on St. Patricks day. Service was great, totally unrushed . Food was served quickly when we ordered, presented very well and tasted great. The outside area was lively with a great atmosphere.

    Prince of WalesResponded on 21 March 2022Hi Dave, Many thanks for your review and we are delighted to hear that our service, atmosphere and food lived up to your expectations. We hope to see you again very soon. Kindest regards, Oliver

    Report
29. OT

    OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on 12 March 2022

    overall4food5service5ambience4

    The rugby had been on before so it was very busy and a lot of rowdy people still there. Not the quietest table for a date at 7.30pm on a Saturday. The service and food were brilliant, but I do think it’s a tad over priced for a pub. The menu was very limited too with no real pub food only restaurant style food.

    Prince of WalesResponded on 21 March 2022Hi, Thank you for your feedback. I am sorry to hear that you thought our food was overpriced and not pub grub. Our menu is carefully designed with classics such as pie, burger and fish and chips among other more elaborate dishes and priced competitively for the area we are situated. We do try to appeal to all with our fresh food offer and I'm pleased to see you enjoyed your visit. We hope to see you again soon. Kindest regards, Oliver

    Report
30. LL

    LancasterLad

    London

    8 reviews

    4.0

    8 reviews

    Dined on 12 March 2022

    overall4food4service5ambience4

    A very good visit as always. The pub itself is very noisy, but we were given a relatively quiet corner. Service was excellent and friendly. My burger was very nice but actually a small amount of meat for the cost of it.

    Prince of WalesResponded on 14 March 2022Hi, I am happy to hear that you enjoyed our service and we managed to find you a quiet corner. I am sorry to hear that our burger did not have enough meat for your taste, the price reflects the area we are in and the quality of our fresh food rather than size. However had you let us know you weren't completely satisfied with your food portion we may have been able to assist during your visit. We hope to see you again. Kindest regards, Oliver

    Report
31. AK

    AnnK

    Des Moines

    1 review

    5.0

    1 review

    Dined on 6 March 2022

    overall5food5service5ambience5

    Awesome pub close to Hampton Court. Nice staff. Great place

    Prince of WalesResponded on 8 March 2022Hi Ann, I am delighted to hear that you enjoyed your day out and our pub and we are very grateful you took the time to write your kind review. We hope you will pop by again very soon. Kindest regards, Oliver

    Report
32. S

    Shireen

    Edinburgh

    3 reviews

    4.0

    3 reviews

    Dined on 27 February 2022

    overall4food5service4ambience4

    Cannot fault the food or portion size of the roast dinners which were amazing! Our waitress and waiter were also so friendly and helpful, really makes a difference. Only issue I had was asking to move to a table that was reserved for someone who didn't show and we were promised it, only to be told it was then given to someone else by the same person who told us we could have it, but a different nice gentleman let us have it anyway so all well that ends well

    Prince of WalesResponded on 1 March 2022Hi Shireen, I am glad to hear that you enjoyed your food and our friendly service and I am sorry Lexy got herself a little flustered with your table request. Once we had seen she was struggling I thought I'd step in and resolve the simple issue. Thank you for your review and patience and we hope to see you again. Kindest regards, Oliver

    Report
33. CM

    CarlM

    London

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 27 February 2022

    overall5food5service5ambience5

    Excellent food and the roasts were big portions, perfect!

    Prince of WalesResponded on 28 February 2022Hi Carl, We are delighted to hear that you enjoyed your Sunday lunch at our establishment and we are grateful for your review. We hope to see you again soon. Kindest regards, Oliver

    Report
34. JS

    JamesS

    London

    1 review

    5.0

    1 review

    Dined on 27 February 2022

    overall5food5service5ambience5

    It's a local pub with a nice vibe. There is a nice mix of families and friends enjoying the venue. The food is of a high standard and the service is friendly and efficient. We have been regular customers for years.

    Prince of WalesResponded on 28 February 2022Hi James, I am so glad to hear you having been enjoying our pub for many years and we are very grateful you took the time to review us. Head chef Dave will also be very happy to hear that his food his hitting the spot! We look forward to seeing you again soon. Kindest regards, Oliver

    Report
35. DW

    DavidW

    Oxford

    2 reviews

    4.0

    2 reviews

    Dined on 27 February 2022

    overall4food4service5ambience4

    Easy to reserve a table. We were greeted and taken to our table. Service was appropriate and not intrusive. There was a good range of typical pub meals in addition to Sunday roasts.

    Prince of WalesResponded on 28 February 2022Hi David, Thank you for your review and we are pleased to hear that you enjoyed our pub on your visit. We hope to see you again. Kindest regards, Oliver

    Report
36. HH

    HannahH

    London

    1 review

    3.0

    1 review

    Dined on 26 February 2022

    overall3food4service4ambience2

    The food and service were very good. However we hadn’t been told there was a private party which took away the dining tables and we had to sit in the bar on barstools still paying restaurant prices

    Prince of WalesResponded on 27 February 2022Hi Hannah, I am glad to hear that you enjoyed your food and our service and had you called us we would have informed you the dining room was reserved. You booked a table within our pub online with no notes as to where you wanted to sit so we had no way of knowing you wanted to be in our dining room. Kindest regards, Oliver

    Report
37. AM

    AMYP

    London

    1 review

    5.0

    1 review

    Dined on 26 February 2022

    overall5food5service5ambience5

    Excellent would highly recommend. Definatly come again.

    Prince of WalesResponded on 27 February 2022Hi, I am delighted to hear that you will be returning and that you had such a lovely time with us. Thank you for your kind review and we look forward to seeing you again very soon. Kindest regards, Oliver

    Report
38. V

    Victoria

    London

    1 review

    4.0

    1 review

    Dined on 20 February 2022

    overall4food5service2ambience4

    Excellent food, enormous portions, but despite the appearance of lots of members of staff service was very slow

    Prince of WalesResponded on 24 February 2022Hi Victoria, I am sorry to hear that the service you received was slow and I'd appreciate it if you could give me some more information about who was serving you and what was slow about the service you received. We pride ourselves on our service and fresh food but we always look to improve so your feedback is invaluable. I am however very glad to hear that the food was excellent and we hope to see you again. Kindest regards, Oliver

    Report
39. A

    Alex

    London

    17 reviews

    5.0

    17 reviews

    Dined on 19 February 2022

    overall5food5service5ambience5

    Only had drinks but will go back for dinner

    Prince of WalesResponded on 21 February 2022Hi Alex, We are glad to hear that you enjoyed your drinks with us and look forward to you returning for dinner. Thank you for your review and we hope to see you soon. Regards, Oliver

    Report
40. AG

    AmandaG

    Dorset

    1 review

    5.0

    1 review

    Dined on 13 February 2022

    overall5food5service5ambience5

    Great Sunday lunch which we booked for the Six Nations England v Italy game. We had a great table to watch the game. Food and service was fantastic from all of the team. Thanks. Definitely recommend.

    Prince of WalesResponded on 16 February 2022Hi Amanda, We are delighted to hear that you enjoyed your Sunday lunch with us watching the rugby and we are extremely grateful for your review. See you soon. Kindest regards, Oliver

    Report