Ristorante Castello at Blue Bell

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1. M

   Mark

   Philadelphia

   35 reviews

   vip
   5.0

   35 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Food was delicious, the staff was very attentive. We will be back again!

   Report
2. OT

   OpenTable Diner

   Philadelphia

   6 reviews

   vip
   1.0

   6 reviews

   Dined 2 days ago

   overall1food4service1ambience5

   Terrible service! We had a 7:30 reservation and didn’t even get our appetizer until 9. The hostess was very scattered, and it took ages for anyone to acknowledge us. In fact, we were never even seated, and ended up sitting at the bar. The service there wasn’t much better. As the entire restaurant was clearing out, and we still hadn’t gotten our entrees, we ended up leaving cash on the bar and walking out hungry. We will not go back, which is a shame because the ambiance was really nice and people say the food is good.

   Report
3. JM

   JosephM

   Richmond

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food5service3ambience5

   Very crowded on a Thursday night. Drinks very slow, but Josephine, the Manager took over for us and things happened immediately! She apologized and comped us for our drinks and appetizers! Absolutely beautiful decor! We sat outside and noice level was much better. Delightful guitar player in bar. Food was top notch! We’ll definitely go back. Probably not at 7:00, but later.

   Report
4. R

   Ricman466

   Philadelphia

   109 reviews

   vip
   5.0

   109 reviews

   Dined 4 days ago

   overall5food5service4ambience4

   New location is a major upgrade to ambience. Have been there twice recently and food has stayed outstanding. Great spot for special occasions. Patio setup should be wonderful with warmer weather.

   Report
5. JT

   JohnT

   Philadelphia

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Always great

   Report
6. CL

   CaitL

   Philadelphia

   22 reviews

   vip
   5.0

   22 reviews

   Dined 6 days ago

   overall5food4service5ambience4

   We've been Blue Bell Inn regulars for a while, but hadn't been here - oddly, I sat next to a woman on the plane who lives in the area and highly recommended. We thought it might be on the formal side, but it was really very comfortable and welcoming - we're so glad we went! It was a lovely evening with the windows open, the service at the bar was friendly, the food and drinks were great, and the tab was reasonable (in a time when every tab seems to be higher than it should be.) Definitely a great option in an area that has far too few of them.

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7. M

   Mike

   Philadelphia

   54 reviews

   vip
   5.0

   54 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   We had an excellent birthday dinner for my daughter last night!

   Report
8. VD

   VictorD

   Philadelphia

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   overall4food4service3ambience4

   It is a wonderful place to enjoy dinner. I certainly would recommend Castello's.

   Report
9. OT

   OpenTable Diner

   Philadelphia

   8 reviews

   vip
   2.0

   8 reviews

   Dined 7 days ago

   overall2food4service1ambience3

   Food is always excellent & new space is beautiful (although tables are tight, we were back to back with chairs behind). Waited 45 minutes for apps & asked manager twice. Entrees & apps were served together after 50 minutes. Apps were comped which was the right thing to do but would have preferred better timing. Again need more kitchen help, will wait to go back!

   Report
10. RP

    ReneP

    Philadelphia

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Excellent. But very noisy

    Report
11. PH

    PHLisYummy

    Philadelphia

    13 reviews

    vip
    1.0

    13 reviews

    Dined on 14 May 2022

    overall1food2service1ambience5

    CLEARLY understaffed. And while that’s understandable in this economy, don’t take a larger list of reservations if you can’t offer patrons what they are paying for. We had a reservation and waited 30 minutes to be seated and an additional 20 minutes for a server to arrive at our table once seated. Our initial drink order took 15 more minutes and the drinks were wrong. We were 65 minutes in before we even put in apps. Main course was, not surprisingly, taking forever. And when it arrived, it tasted like it was sitting under a heat lamp for an hour. You can’t deliver this level of service at the CASTELLO price point. If you have staffing issues, take a smaller number of tables. Not difficult.

    Report
12. TW

    TierneyW

    1 review

    5.0

    1 review

    Dined on 12 May 2022

    overall5food5service5ambience5

    We had a wonderful time and everybody raved about their meals. I don't eat them, but my friends, one who is a chef, said the oysters were delicious. I always get the Casarecce Pesto, and, as usual, it didn't disappoint. Service was excellent! We love Castello and will always send people to come to the restaurant and try it. Thank you for another great meal!

    Report
13. DL

    DeniseL

    Philadelphia

    1 review

    3.0

    1 review

    Dined on 12 May 2022

    overall3food3service2ambience5

    Service was very slow. Short staffed. Food was ok but a bit pricy. Staff was friendly. Place was lovely

    Report
14. P

    Pianolady

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on 10 May 2022

    overall4food4service5ambience3

    Waitress Nancy was outstanding! 2 meals from the menu were excellent, 1 nightly special okay and 1 special below par. High prices made for an expensive birthday celebration.

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15. HF

    HungryForMore

    Philadelphia

    71 reviews

    vip
    5.0

    71 reviews

    Dined on 10 May 2022

    overall5food5service5ambience5

    The new restaurant looks great! Our sandwiches were delicious and the outdoor patio is beautiful and comfortable. the server was friendly and helpful.

    Report
16. K

    Kathleen

    Philadelphia

    13 reviews

    4.0

    13 reviews

    Dined on 9 May 2022

    overall4food5service5ambience4

    Excellent dinner, overworked but pleasant and knowledgeable waiter, pleasant surroundings. Our only complaint is the 2 hour wait for our food. Kitchen had only 2 line chefs when they usually have 4. We were offered a free dessert. We will try again hoping for less wait time for the food.

    Report
17. LF

    LizF

    Philadelphia

    13 reviews

    2.0

    13 reviews

    Dined on 8 May 2022

    overall2food2service2ambience2

    Brunch menu only up until 4pm. Complimentary mimosa but got charged $14 for second one when my mother didn’t even take one. We waited 45 minutes to get first course of donut holes, only four were given for the table of 3. Mom got crab cakes, there were as small as the donut holes. Overpriced and the brunch selection was terrible.

    Report
18. DC

    DaveC

    San Francisco

    1 review

    5.0

    1 review

    Dined on 3 May 2022

    overall5food4service4ambience5

    Always a great experience at Castellos. We enjoy the atmosphere, food and scene whenever we are there. It’s a go to place for us that we like to share with friends.

    Report
19. S

    Sandy

    Philadelphia

    13 reviews

    3.0

    13 reviews

    Dined on 29 April 2022

    overall3food3service2ambience3

    This was our first time at the new location. However, we have eaten at Costello's original restaurant frequently over the years. When making the reservation, we requested our favorite server, but unfortunately did not get him. Instead, we were seated in the bar area, which was extremely noisy. The bar service was slow, and our server initially seemed attentive, but as the evening went on, appeared very flustered. The food was good, but I have had much better on previous visits. The live music did not seem appropriate for the atmosphere. The decor is tasteful. This restaurant used to be my favorite, but no longer will be.

    Report
20. DD

    DavidD

    Philadelphia

    27 reviews

    vip
    4.0

    27 reviews

    Dined on 28 April 2022

    overall4food5service3ambience5

    Service was ok and it was way too noisy but… The restaurant decorations and feel was really special. Food was awesome.

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21. F

    Falcon

    Atlantic City

    8 reviews

    3.0

    8 reviews

    Dined on 27 April 2022

    overall3food5service3ambience4

    Takes forever to get a drink, but food is excellent

    Report
22. PH

    PattyH

    1 review

    3.0

    1 review

    Dined on 27 April 2022

    overall3food3service3ambience5

    The food was ok. The drinks were very good. The people were exceptional very nice. Beautiful restaurant

    Report
23. B

    Bill

    Philadelphia

    12 reviews

    5.0

    12 reviews

    Dined on 27 April 2022

    overall5food5service5ambience5

    First time customers for the group of 5 celebrating a 65th birthday. Everyone in the group was very satisfied with the entire experience. Ohara did a great job as our server. Location was chosen as somewhat of a mid-point meeting place and it worked out very good.

    Report
24. J

    Janice

    Philadelphia

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 26 April 2022

    overall5food5service5ambience5

    I had an eggplant parm appetizer and veal costello. Both were delicious! Service was excellent.

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25. b

    bmja69

    Philadelphia

    53 reviews

    5.0

    53 reviews

    Dined on 26 April 2022

    overall5food5service5ambience4

    The food and service were very good. Can't wait to go back to enjoy the patio!

    Report
26. JL

    JoelL

    London

    7 reviews

    4.0

    7 reviews

    Dined on 23 April 2022

    overall4food4service4ambience4

    Much too noisy to enjoy the meal. Horrible acoustics.

    Report
27. AJ

    AJ2006

    Philadelphia

    22 reviews

    vip
    5.0

    22 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5

    We had 3 couples, celebrating birthdays. The space is beautiful and the food and service are 5 star. Great selection and the food is prepared perfectly. Andres is an excellent server.

    Report
28. C

    Cory

    Philadelphia

    6 reviews

    5.0

    6 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5

    Outstanding food & service. Recommend highly!Will be back

    Report
29. AG

    AlisaG

    Los Angeles

    15 reviews

    vip
    5.0

    15 reviews

    Dined on 22 April 2022

    overall5food5service5ambience5

    The new location and layout are simply wonderful. Food was great as always, and the staff and management were friendly and available.

    Report
30. J

    Jo3y

    Philadelphia

    43 reviews

    vip
    5.0

    43 reviews

    Dined on 21 April 2022

    overall5food5service5ambience5

    We enjoyed our dinner, cocktails were great and the service excellent. Our server, Andreas, was friendly and attentive to our needs. Highly recommend.

    Report
31. b

    bpa006

    Philadelphia

    8 reviews

    1.0

    8 reviews

    Dined on 20 April 2022

    overall1food2service3ambience2

    Food was cold and sub par

    Report
32. MB

    MarkB

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service4ambience5

    The food was outstanding and the service good. A good experience.

    Report
33. AL

    ALANDCON

    Philadelphia

    40 reviews

    vip
    5.0

    40 reviews

    Dined on 17 April 2022

    overall5food5service5ambience5

    Outstanding service. Great food.

    Report
34. S

    Share

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on 17 April 2022

    overall4food4service4ambience5

    What a lovely first visit we had, hosting an elderly friend with walking limitations and a couple of surgery survivors for a holiday. There are no steps, it is quiet, seating is comfortable and the owners were lovely. Everyone loved their appetizers and meals and all agreed we would return. Sadly, the desserts and espresso were better omitted.

    Report
35. k

    kevins

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5

    We went for Sunday brunch, Easter. The service was great, and the food was good. They had family-style bacon, sausage, and donuts and we picked an entree. Everything was good. Now we have to go back one day soon for dinner!

    Report
36. L

    Lynb

    Philadelphia

    6 reviews

    vip
    4.0

    6 reviews

    Dined on 16 April 2022

    overall4food4service1ambience4

    There was an issue with our table seating being in the direct path of the kitchen staff and waiters who were constantly going in and out of the kitchen. We asked our waiter if we could move. Unfortunately he was cavalier and disrespectful with his response and did nothing to resolve the issue even though we were surrounded by empty tables. Although that evening was ruined, the general manager, Josephine, got in touch with us when she saw my initial review and was genuinely concerned about our experience and offered to make it right by inviting us to return to the restaurant and be served personally by her. Kudos to Josephine! We will be back.

    Report
37. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 15 April 2022

    overall5food5service5ambience5

    Awesome food, newly renovated, the server was very catering and attentive. I feel like the food was great and the value was awesome

    Report
38. SJ

    SimaJ

    Washington DC

    1 review

    4.0

    1 review

    Dined on 14 April 2022

    overall4food5service2ambience4

    Josephine was excellent. After a lengthy wait time and poor communication from our server, Josephine saved the birthday dinner celebration. She’s an asset to any business.

    Report
39. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 14 April 2022

    overall5food5service5ambience5

    Josephine was fabulous! Always loved this restaurant but first time (due to them being booked and COVID carefulness) in their newly designed space. It’s gorgeous, totally modernized and elegant with always consistently delicious food. Love the BYOB with bar option! Will be back very soon- While Blue Bell has many great restaurants, this will certainly rise to the top!

    Report
40. EH

    ElizabethH

    1 review

    4.0

    1 review

    Dined on 14 April 2022

    overall4food4service4ambience5

    We enjoyed our dinner very much. The artichoke appetizer was excellent. I had chicken Joshua and it was great. My husband had the mahi mahi special and said it was really good. One disappointment was dessert. I ordered a berry tart and it was still partially frozen. That was disappointing.

    Report