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Ristorante Fratelli

4.4
4.4
22 Reviews
£25 and under
Italian

Fratell is situated in a prime location in Ponteland. Excellent customer service and delicious menus make it a popular choice in Newcastle. The interior fuses the classic and contemporary creating an intimate dining environment. The menu features many traditional Italian dishes and the bistro and lunch menus are changed weekly using seasonal, fresh produce. The bar area is a great place for a pre dinner aperitif or post dinner coffee and liqeur. Light bites and delicious cocktails are also available all day. The staff are friendly and helpful and will attend to your every need to ensure you have a most pleasant experience.

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Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 22 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.3Value

92% of people would recommend it to a friend

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  1. TS

    TonyS

    Newcastle

    2 reviews

    1.0

    2 reviews

    Reviewed on 3 September 2018

    overall1foodserviceambience

    Food was nice. Service was lousy. Waiting staff appeared at the table on a random basis, and had to be summoned in order to receive any attention. Parking fine of £40 received, the private car parking arrangement adjacent to the restaurant was not mentioned by any of the staff although I have been told subsequently that there is an A4 sheet printed out on the wall explaining it. The restaurant did not respond to my request to help resolve the parking fine. We won't be going again.

  2. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 20 May 2016

    overall5food4service4ambience4

    Visiting ponteland and needing a place to eat read the reviews decided to try it certainly not disappointed lovely surroundings extremely pleasant and knowledgeable staff the food was excellent and good sized portions pleasure to see the chefs at work while we were eating

  3. RW

    RobertW

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 26 March 2016

    overall4food4service5ambience4

    A very nice restaurant in the heart of Ponteland, above Sainsburys supermarket. A first plus point is loads of free, safe parking for your vehicle. This is a large spacious restaurant, offering a good cross section of Italian dining, served to you by predominantly Italian staff. This was our first visit to Fratelli's, after visiting the new YOLO bar pretty much straight across the road. Both venues were very nice, and we will certainly be visiting again soon.

  4. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 5 March 2016

    overall5food5service5ambience5

    We came to this restaurant for the first stage of our belated Christmas party for work. I had been here several times before and knew how outstanding the restaurant was. Out of our group I was the only one who had been before and during the night people were saying how nice the place is and how great the food was when we got it. Overall we had a great night with great food and the staff were friendly and funny. It's always makes a meal that little bit better when the staff are as friendly as they are here!

  5. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 27 February 2016

    overall5food5service5ambience5

    Really great service so quick and attentive food wonderful as always staff so helpful and friendly will definitely book this way again

  6. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 13 January 2016

    overall5food4service4ambience4

    Staff are very friendly and efficient. Nothing was too much trouble for them. They offered to take coats to cloakroom and held coat to put back on. Nice touch. Food very good and delivered with a smile. I recommend it to all.

  7. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 30 December 2015

    overall5food5service5ambience5

    Great atmosphere, waiting staff very helpful, food was excellent.

  8. E

    Emma

    Yorkshire

    22 reviews

    5.0

    22 reviews

    Dined on 11 October 2015

    overall5food5service4ambience5

    Food was delicious, I had the porchetta and would definitely order again

  9. G

    George

    Newcastle

    1 review

    5.0

    1 review

    Dined on 6 October 2015

    overall5food5service5ambience5

    Very friendly and welcoming. Excellent with children. Great menu. We choose risotto, pizza and steak and they were all good.

  10. OT

    OpenTable Diner

    Newcastle

    1 review

    3.0

    1 review

    Dined on 1 October 2015

    overall3food5service2ambience4

    There was no booking in the restaurants diary, when we arrived. Explanation" we must have missed it when we filled the diary". It was busy, but we waited a long time to get a drinks order, then we never got asked if anyone needed more drinks. The food itself was excellent, but the night was let down by the service, which is unusual for Frattelli's.

  11. m

    marbar

    Newcastle

    1 review

    3.0

    1 review

    Dined on 20 September 2015

    overall3food2service4ambience4

    Have been before and really enjoyed the food. However, this time we brought friends expecting the same and was really disappointed. The Calzone was burnt on top and dry inside. The crab linguini had hardly any crab. The Pollo aribiatta was too mild - not much taste, and I could hardly taste the blue cheese in the dolcelate sauce on the chicken. we told the waiter when he asked how the food was - but he wasn't interested in what we were saying - didn't even apologise. Also it wasn't good value.

  12. M

    Mary

    Newcastle

    1 review

    4.0

    1 review

    Dined on 6 September 2015

    overall4food4service4ambience4

    The food and service was really good could not fault it at all.we will be back in the furture.

  13. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 3 September 2015

    overall5food5service5ambience5

    I booked a table for 14 people through open table however when we arrived they had no record of it! This was for a 40th birthday. Luckily the manager managed to squeeze us all in and we ended up having a great night.

  14. V

    Visitor

    London

    24 reviews

    3.0

    24 reviews

    Dined on 14 August 2015

    overall3food1service3ambience3

    Very mediocre food (better at Pizza Express by far!) and if you don't like kids, stay clear as loads running around. Wouldn't go back as better options which are also cheaper available close by!

  15. p

    pete

    Newcastle

    1 review

    5.0

    1 review

    Dined on 15 May 2015

    overall5food5service5ambience5

    Hi if you want a great Italian meal experience then make for Fratelli in Ponteland. Great menu choices service and environment. The restaurant is child friendly too, great for a special occasion or just the start to and evening etc.

  16. T

    Trishacook1952

    Newcastle

    1 review

    4.0

    1 review

    Dined on 11 April 2015

    overall4food5service4ambience4

    Although we waited over half an hour for our booked table the food was hot and tasty with plenty of choice The service was good restaurant very busy as it was sat night but all in all a good social experience

  17. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 10 March 2015

    overall5food5service5ambience5

    We went for tea and the place was already getting busy, staff were great and fab with our 3 yr old, food was lovely cooked to perfection and speedy service. We will definitely be returning :-)

  18. P

    Pontelander

    Newcastle

    1 review

    4.0

    1 review

    Dined on 20 February 2015

    overall4food4service4ambience1

    A family outing on Friday night. The food and service could not be faulted, but conversation below shouting level was almost impossible because of the noise. The consrtruction of the building and the number of hard services which make noise reverberate must make this inevitable on busy occasions.

  19. i

    ianw

    Newcastle

    1 review

    5.0

    1 review

    Dined on 7 February 2015

    overall5food4service5ambience3

    Some of my party were late and since they were going to the theatre in Newcastle we needed very fast service. The restaurant was vey full but, after informing the waiter that we needed to be served very quickly, everything went smoothly and we arrived at the Theartre Royal in time.

  20. J

    Joey

    Newcastle

    1 review

    4.0

    1 review

    Dined on 24 August 2014

    overall4food3service5ambience4

    The service here is amazing, one of the few restaurants who ignore the normal of having a specific waiter(ess) which can bring about delays or waiting for drinks...here you are served by the closest person,drinks are replenished as soon as you want, and plates are cleared in a timely manner rather than being left. This may not be to some peoples taste but we were very impressed by this!

  21. D

    Dame

    London

    3 reviews

    5.0

    3 reviews

    Dined on 13 March 2014

    overall5food5service5ambience5

    Food was really nice service was excellent

  22. TD

    ToonDiner

    Newcastle

    1 review

    4.0

    1 review

    Dined on 13 February 2013

    overall4food4service4ambience3

    The restaurant was busy on a pre- Valentine Wednesday night. Service was good without being over attentive. Food was very nice - overall a relatively good value Italian restaurant.

FAQs

Ristorante Fratelli is rated 4.4 stars by 22 OpenTable diners

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network.

If you like, we'll notify you by email if this restaurant joins.


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Claim this listing
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