This is one of our favorite and regular restaurants we go to. Our experience this time was awful. The girl waiting on us made us feel like we we’re taking a test while she was taking our order. We had to ask other people for anything additional she checked on us once and the one time I asked her to put in an order for something else she told me to wait one second she did not seem to be very busy and we were very unhappy with our evening last night. We wanted to order dessert but she took so long to attend to us that we wanted to get out of the restaurant as quick as possible it was not a pleasant experience
One waitress and 3 food runners, service was very lazy. When the food runner dropped off the plate, they would either just leave it on the corner of the table or put it in front of the wrong person. Bad, loud club music playing the whole time. And the food was exceptionally bland for all dishes on all fronts. Must be under new Mgmt/chef; I won’t be back
I love this place. The food and service are amazing.
Dropped from A to B on California health rating.
The rolls were made loosely and would fall apart easily. The rolls were also too sweet.
Food was delicious! Everything was super high quality and fresh, and very tasty. The house cold sake was a good value and very smooth and light. Overall I would visit again, the service was excellent and we had a fantastic time. I recommend reservations, it got busy!
They have the best Ramen I have ever tasted! The sashimi is great and I enjoyed the Nigori Sake as well.
Happy hour had a good variety and was super tasty. Everyone was friendly and attentive. Always love coming here when I’m in the area!
After so many years of dining at this restaurant, it never disappoints!!
Really great dining experience mid week here. It was a nice summer night so we did the outdoor seating for two. The waiter suggested a sake flight (3 kinds) which I wasn't planning on doing but it was a really great addition to the dining experience. The food was really great, will definitely be going back. We tried about 6-7 different small plates and really, they all were excellent.
This was a very nice restaurant very good server and I enjoyed the food the portions are quite small but their noodle dish was nice and the sushi is fresh I will come back and I would’ve come into friendThey sat us on time and very good customer service noise level was perfect and outdoor was very nice and warm
The ultimate issue is noise. Why does a restaurant attempting to generate a sense of nourishment, over stimulate the senses with a pounding sound?
The food was great. Smaller portions so you can try more variety of different things. Staff was excellent.
Poor front house hostess service. Fine food and wait staff service.
I made a reservation for two and when we got there the host let me know that there were no available tables and the wait would be 30 minutes. This restaurant shouldn’t take reservations if they’re not actually going to reserve tables? Food was OK and the server was kind. But the host was rude and terribly unhelpful. Don’t rely on reservations here, folks.
Food is always excellent. The service is great. Our waiter, Bobby went out of his way to make sure everyone was happy.
Really fresh fish. Great robata. It gets a little packed and noisy though.
Host made us wait a lot, when finally seated and eating we got a message from Open Table stating the restaurant had confirmed we didn’t show up. Food is always amazing and servers very friendly.
The food and servers were great. The hostess gave us attitude from the start which made our whole party uncomfortable. Not sure why but there was an argument that came out of nowhere regarding her attitude. She later apologized which is find but a few members from the party were in a bad mood during half of their meal.
I showed up to the reservation to be told by the hostess that we had to sit at the bar because no tables were available. I looked over and saw three 2-seater open tables that were available. She explained that they had a lot of walk-in customers, to which I said yes but I have a reservation. Begrudging after making us wait 15 minutes finally gave us a table.
Food is always great, service is good, noise level is very high.
A great experience. Every dish was made meticulously and had tremendous flavor.
Great happy hour and our host was very accommodating to a last minute change in our party as well as a request to sit at a table instead of at the counter.
Great food. Quite noisy guests though. Everything else was great
Food is always good but hostess had an attitude privkem
I frequent Robata for their amazing happy hour prices and the fact that they have really great quality of fish!
This used to be our local favorite restaurant, but it's not what it used to be. The food is still good, but not as spectacular as in the past. More importantly, what used to be a neighborhood gem has turned into a trendy factory-like spot. In the past, it was pleasant and unpretentious, but that seems to have changed.
We recently had dinner there and the music was so loud, we couldn't hear each other speak (nor could our server hear our order). We politely asked the server and then the manager if they could turn the music down just a bit and his response was so incredibly smug and obnoxious, we were shocked. I understand if our request cannot be accommodated, but there's no reason to be so unbelievably rude in response to a completely polite and perfectly reasonable request. My family and i have probably dined there a hundred times since it opened, so this was so disappointing. It also took about an hour for our food to come out (which never used to happen), so he must not be doing such a great job managing...
The food is good, but they just ignored our reservation. When we arrived we were told, extremely rudely, that we could either sit at the bar, or wait "a long time." We had a reservation for a table specifically, but were told that they were full and didn't know what their wait would be. There was another family (of 4) waiting as well for their table, and had already been waiting 30 min when we arrived. We were told the issue was that they had a party of 10 coming in, and needed to save tables for them. By the time we ate and left (about an hour and change) this 10 top had not arrived, and they had sat other people at tables that had opened up.
Now, I know sometimes things don't go as planned, but had the hostess just said, "we're sorry we are running behind on tables, would it be okay to seat you at the bar" or something to that extent, it would not have been a big deal. Instead, we were treated rudely, and told "you can either sit at the bar or wait a good long time." When we said that we had a reservation for a table, the hostess said "yeah, other people do too, I don't have a table so you can sit at the bar, wait, or whatever you want." We were really taken aback by her attitude.
Not sure if this is typical here or not, but my impression is that they are too disorganized to maintain their reservation list.
Super noisy, but OH SO DELICIOUS! Attentive and friendly staff, great food. Definitely recommend.
We reserved a table for 2 for a birthday dinner, yet the host sat us at the sushi bar and did not even tell our server it was a birthday so we were not even offered dessert. (Also, our server did not come to our table once not even to intro herself or ask if we needed anything, the dinner entrees came out before the appetizers, and it was a very slow empty night.) When we told the host all of this after we got the check, she said “what do you want me to do about it now?” So we asked for the managers, who just gave us as excuse that the kitchen was busy and told us to have a good night! It was shocking, definitely 1/5 star service!
Fun, great food, nice atmo!
Noisy, cold, with decent food but not great food.
It's always a treat to eat on the patio here so tasty!
The food was delicious, the service was fantastic.
Chef Francisco one of the best.
Our night was fantastic.
The food here was just great, and we had excellent service. As a group of ladies over 50 trying to have a celebratory dinner, the loud booming music was a turn off.
Food was not as amazing as I thought it would be. Server's seemed like they were new and were just mediocre. Had to ask for a refill on a hot water three times, one time they even took the cup but never brought it back.
Robata is my favorite sushi restaurant in town! Delicious food, great service and fun atmosphere.
Just a quick note to mention that the music was unusually LOUD this visit. They may want to tone it down a couple of notches. I was having a hard time hearing my date. Other than that, food was excellent, per usual. Great value, too. Thanks!
All was great. Music is a little too loud