Roka Canary Wharf
The service wasn’t great on Monday. We spent almost 3 hours dining at Roka with very poor service from the team. Furthermore the manager promised to come back to me by email, today is Wednesday and I haven’t heard anything back. We were waiting for the bill for over 20 minutes, questioned the sommelier, who asked if we want some more wine instead of bringing the bill. NB we had sake and cocktails that night, no wine...
Second time attending Roka and wasn’t disappointed. It’s a dream to dine here.
Amazing everything but its quite noisy
Impressive food and fantastic service here.
Dessert is beautiful and tasty, but for me is toooo sweet 👌
I couldn’t be more happy with my choice.
Everything in terms of food and service was good and as you would expect. What I wouldn’t expect is having been sent booking terms yesterday saying I had the table for 2 hours I received a text this morning to say I had it for 1.5 hours. I called to question this and was told quite forcefully that this was normal for lunch and after checking I was told I could have 1.45 minutes . It wasn’t intended to be a long lunch but while it may not be the norm many lunch meetings exceed 1.5 hours . Unsurprisingly we were still there at 3 pm at which time the restaurant was completely deserted . I’m sure there is some reason for this policy other than the phenomenal popularity of mid afternoon lunching but this experience will no doubt affect my future consideration of Roka .
Abundance of excellent food and drink. Highly recommend the baby back ribs. Service was generally ok, although a couple of waiting staff kept trying to serve us starters even though we had clearly moved on to other courses.
Great value for money.
The restaurant was busy as usual, had a very attentive waiter who serviced us throughout. Food was outstanding especially the beef rump and black cod! A happy couple with content bellies 😁
Went for a friend’s birthday. Staff were nice, service and food also good
Exellent lunch menu
Service was slow and unorganized. Serving wrong food to our table and mixing up orders. Quality of the food wasn’t what I’m just to have a Roka. Hopefully next time it’s much better
Another wonderful meal at Roka Canary Wharf. A firm favourite in our house. Great dishes and drinks.
The Roka brunch is always lovely - the food great quality and the service very good. Some of the other diners were extremely loud which made it hard to have a conversation at our table.
Lovely food, although worth being aware that lunchtime (at least on a Saturday) is set menu only. That said, wonderful food and wonderful service. I have been before and will go back again.
We had a lovely brunch celebrating my partners birthday our waiter was fabulous we enjoyed every minute
Delicious set lunch menu.
Excellent food and service. What’s not to like? Thanks
Roka Canary Wharf is always a great experience. We usually choose their seasonal meny and have never been disappointed. Furthermore, the selection of wine is very good.
I’ve been to Roka many times before the service has always been good but this time I booked for dinner for my sister’s birthday and had a reservation for 6.30. We see on the menu that it was happy hour on cocktails but had to order at the bar so we ordered a round of drinks and brought it over to our table. When we went up to get another round in the waiters refused it as we had to drink it at the bar and was told we couldn’t bring it back to our table.
During dinner one of the waiters was clearing up some plates and spilt food over my sister’s bag so they offered us a round of drinks for free
My sister had to leave early so I asked the waiter to bring out a dessert plate out ASAP so we could sing happy birthday to her but they didn’t bring it out on time and she had left by the time they brought it out.
Great food, good service. A bit pricey though.
Too noisy, but good food
Roka brunch on Sundays is just the best! I’ve been going there for years and always enjoy the service, food and atmosphere. My favourite place to be at the weekend when I’m in London.
Amazing food , great staff will definitely be back again , black cod dumplings are to die for
Service not as good as the last times I have been which is a shame. Were told they needed the table back before the allocated time we were given and kept having to ask for refills of drinks.
Delicious food,lovely ambiance .
Brilliant experience. Love this place and particularly the black cod!
We went to the Sunday Brunch at Roka for my son's 10th birthday treat. The food was fantastic, the service was very attentive and I was thrilled to see both my children trying new foods. The buffet would have been more than sufficient but the main courses were delicious too. The crowning glory was the chocolate iced leaf wishing my son a happy birthday!
The server made quite a few mistakes taking the orders. The lady who is in charge of the cloak room didn't show a single hint of welcoming.
Lovely afternoon lunch with friends.
Food was excellent, the ribs & chicken dumplings were delicious.
Service was good, even though the restaurant was extremely busy.
Slightly let down at the end, was rushed off the table before our time was up because the next booking had arrived,
The food we were able to eat tasted well, cocktails were also good. However one of the guests in my party had a shellfish allergy and instead of offering to cook their meal in a way to avoid cross contamination it was made clear that they were unwilling to accommodate and instead identified about half the items on the menu which should not be ordered. I have been to much smaller restaurants who have dealt with this by cooking the meal separately, took a little longer but it showed they really cared about their customer. Very disappointing that such a 'high profile' restaurant showed such lack of care for their customer. Doubt I will be visiting this restaurant again.
Confusion with service
Dated interior but the food was good albeit overpriced
Fabulous Japanese food in a swanky environment but it is expensive - approximately £80 per head.
Lovely staff, all very friendly and approachable. The food tasted fresh and I’d return to try more things on the menu. The only negative is the noise, it’s extremely loud which makes it difficult to have a conversation unless you raise your voice which can feel a bit uncomfortable
Overall one of the waiters was a bit rude when I asked him for the bill. He got a bit frustrated since he wasn't our waiter and covering a different area, his attitude was very poor and overall rude.
With not a great deal of exposure to Japanese cuisine I went to Roka with high expectations only to be disappointed. Food was good but not outstanding and didn’t match the prices, which were high. The service was not very good.
The perfect setting , chose the premium set menu. For that price should’ve paired some wine . Staff were very helpful , food was divine but a little expensive that what was expected
Good quality food and nicely presented. A bit pricy though
Service was impeccable but the food was not as good as it promised. The lunch menu is a better deal compared to if you are ordering from the a la carte.