Saint Pauls House
The venue encompasses a restaurant, bar and boutique hotel. The design and concept suggests a nod to the casual yet contemporary buzz of Shoreditch. With opulent finishes throughout, a vibrant food and drink offer and a carefully selected team, Saint Pauls House will be the site that re-ignites Birmingham's love for the Jewellery Quarter.
There’s no doubt that one of it's biggest assets is it's location. Set on Saint Paul's Square in the heart of the Jewellery Quarter, you'll be minutes from Birmingham's business district, creative quarter, shopping districts and a wealth of great places to visit.
Sunday: 08:00 - 21:00
The staff were not very good. There were horrible drunk men shouting at us. The eggs were not cooked well.
Mediocre food. Nice decor - very on trend. Noisy so not good if you want to talk. Ate in dining area but had to endure battle of TV noise, loud background music, live pianist who was also at times battling these elements. The people in this bar are confident and vibrant enough without the need to create a ‘busy live environment’ have a little more confidence to simply rely on great customers, service and food - the rest will sort itself out!!
I really wanted to write a cracking review as there was a nice atmosphere and the live band were good. Unfortunately my friend had to send her starter back as the Pancetta was just a piece of fat and she couldn't eat her main as it was far too salty. My own meal was fine although the mussels were very tiny so perhaps shouldn't have been on the menu if out of season.
To be fair, the staff handled our feedback well so I would be prepared to give this place a second chance and hope that we were just unlucky on this occasion.
The service was disappointingly poor. We waited 40 mins for someone to take our order and each time had to ask for someone to take our food order for dinner and desert. We had to chase the desert order and just any sort of attention.
The place is lovely has a nice ambience and when the food arrived it was very nice.
When I asked what the problem was I was told short staffed and busy with other bookings.
The food was absolutely beautiful, will definitely return.
Food ok. Service could have been better. Music far too loud in restaurant . We had a party of eight and we could not hear each other speak spoilt the night we could not hear anything anyone was saying!! we are not old and our party was mixed from 21 to 50years 6 were 21-35 years. Even the youngsters asked if the music could be turned down but it wasn’t . People had travelled from Yorkshire , very disappointed .Considering the location we expected better.
Really disappointed as place looks so great! Terrace was open, nice ambience. Difficult to chat as music was more suited to a bar not a restaurant.
Food was poor for the price. Burger was burnt and tough, steak was expensive for below average. Nothing special at all, and you can get much better steaks at the same price at other Birmingham restaurants.
Starter sharing platter was nice, just wish we had ordered 2 and not bothered with the mains.
Commented to waitress about the burger and to be fair, it was taken off the bill as it was barely touched.
I imagine it might be a nice place to go for a few drinks but I certainly wouldn’t go again for food.
used to be regulars. Last 3 visits we have complained about poor food. Shan't be revisiting. Very disappointed.
I was really looking forward to meeting up with friends in a nice venue. However, whilst I can't fault the venue itself I found the service pretty poor. It all started off ok until the waitress brought out 2 meals and told the third person that her lamb dish would take a little longer. Obviously I questioned why all dishes were not brought out together at which point she began to challenge me instead of apologising. Our food was cold and we had to send it back. The music was far too loud and we couldn't hear each other speak so ended up shouting at each other. Would I go back? Only if they offered us a free meal as a goodwill gesture for the poor waitress service.
Good food and friendly helpful staff. Live music was rather too loud for chatting to our friends which spoilt it a little.
Food was ok we had burgers but the burger was too dry, not much flavour, they also got our order wrong and one of our friends had to wait 5-7 minutes after our other food came out before theirs did
Burger was tasty,chips were uninspiring and a small portion,all served on a scruffy wooden board.Restaurant decor was interesting,reflecting the industrial past of the area.Would appeal to the younger set .
Ran out of gluten free which meant options were limited for me as a ceoliac.
Set menu on the day with the option of 4 main courses & then only when I placed my order was I informed the Roast Beef was no longer available,only 3 options left.
Food itself was good.
They forgot my drink but in fairness when I told the waitress they gave me the drink for free.
I was with my mother for Mother's Day. The Sunday Roast was excellent. The only issue we had was a party near us allowed their children to run around with out any regard for staff and customer safety, hot food, drinks glasses etc. Both me and my mother welcome children in pubs / restaurants.
Booked for a family breakfast. Table was booked however we were not met at the door so we took a menu and seated ourselves. We asked a member of staff if it was possible to wipe the table, she rolled her eyes then said yes but never returned. We waited a long time for our orders to be taken but the member of staff was friendly. Once we received the food nobody came back to check everything was ok, our empty plates were not cleared away and I had to ask at the bar for our bill, this also took a long time as they couldn’t find our order on the system.
Over done stake like
St Paul’s house is a lovely bar in a great setting. Food was okay but nothing special and although there was nothing wrong with the food I wouldn’t go back and eat there again as it was just average.
£16 for tapas sharing platter which was sufficient in all aspects but bread and overpriced for what was provided.
Steak was requested medium rare but came back well done; overpriced at £25 for the size of steak which was very small.
Music was far too loud in the dining area originating from the bar, and you really had to speak up.
All table vacant in restaurant apart from three so not much of an atmosphere.
Venues serves better as a bar than a restaurant.
Good bar area.
The space looks promising. The food mediocre and £3 for a small dish of vegetable crisps from a packet, outrageous; ( unprofessional to charge for nuts, crisps, olives etc) Staff friendly, one member reasonably experienced. Set in a lovely area in Birmingham, but lacking vibe. The dining generic. If in Shoreditch ( as attempting to mirror) the food and service would be more slick, fresh and artisan.
Service was good, waiters are very polite. Came on Valentine’s Day and was told there was a set menu which we wasn’t too happy about as there was no information about this on the website. Food was tasty but overpriced for what you got. Don’t think I shall be returning.
Usually come here just for a drink but thought I’d try the food. Wasn’t disappointed, everything excellent as usual
Lovely Sunday roast dinner, never fails to disappoint at Saint Paul’s House. Great value for food, setting and staff attentiveness. Thanks for a perfect afternoon!
It’s always far too loud for dining
Excellent food, friendly service. Stayed at the hotel. This was disappointing as the room windows allowed in cold air and were not insulatated against noise leading to a disturbed night, secondary double glazing would help. Very small safe in room was not secured so could be lifted and taken away.
1 hour delay with table.
£22 Macdonalda stake
Better for drinks than food. Nice atmosphere, good looking bar. Staff were friendly enough. Food was disappointing; over cooked and dry duck. Pudding that was past it’s best.
We booked a table for 7pm on Saturday, and unfortunately when we arrived a large wedding party was in full swing, with a Micheal Buble style singer. The restaurant was very loud and raucous and not what I had expected based on a previous visit to this venue. I wasn't advised when booking that a wedding would be taking place. The "restaurant" section was a few tables in the corner of the venue. When I advised the manager that I wasn't happy, she noted that the wedding party would be moving onto the terrace soon (however this was right next to the restaurant area). In the end I wasn't confident that it would be a good dining experience - my friends and I could not really hear each other talk, so we left and went to a restaurant around the corner that was much more peaceful. The staff saw us leaving without ordering anything and appeared unconcerned. In future I think it would be good practice to make customers aware when booking if any large events are taking place at the same time, as this does massively affect the dining experience.
I obviously had the wrong expectations for a boutique hotel's restaurant. At the risk of sounding like an old fogey it was just too loud with a band playing and christmas parties combined - even my 19 year old son agreed as we could hardly hear each other across the table. Unfortunately the food did not make up for it as my wife's salad was little bland and I had to send back an overcooked fillet - which they dealt with very well and did not charge me for (4* for customer service).
Probably a great place for a lively drink but I would only try the restaurant again at a quieter time of the year
Stayed in hotel as part of shopping trip with my daughter and booked a table for the evening, food was lovely but staff were over stretched due to Christmas parties! All friendly just busy! I think it should have been mentioned how busy and noisy it was likely to be! We literally ate and went back to our room we could not talk to each other at all and were obviously in the way , I would however come again just not at Christmas!!
St Paul’s House has a great atmosphere, with an extensive cocktail menu and friendly service. The restaurant area is quieter and was perfect for catching up with friends while still appreciating the live music drifting over from the main bar area. Food was tasty, and service very good.
St Pauls House is in a great location, very friendly atmosphere, excellent service, great choice of food and drink, would definitely recommend, well done all!
Unfortunately there is no sound barrier whatsoever between the very noisy bar and the dining area. I am only 33 so believe me when I say it sounded like a nightclub. We had very good food but ordering it and communicating with the waiting staff was difficult over the volume.
What should have been a special family occasion was a complete disappointment thanks to the noise. We gave up our conversation quite soon after arrival! I expected a lot better from somewhere which markets itself as a sophisticated restaurant. We had been before for Sunday lunch which was beautiful and very relaxed. However the dinner experience was one I'd rather forget.
Once we were on the way home, my mother genuinely said she couldn't wait to get out of there with the pounding music coming from just feet away from our table. What I couldn't understand is that we were a civilised table of 4, placed right next to the bar. When I asked about moving to the other end of the dining room, I was told that these tables were for larger groups of 10 or more. Surely they would have made a lot of noise so why not put them next to the bar?
The live music on Saturday night was an added bonus - the song selection and volume was spot on for background dinner music
Excellent venue. Nice atmosphere. Friendly staff. Good service. Quality food. Not overpriced.
Very noisy, loud music, only possible to talk if you were shouting. Starters - crab cakes were cold. They were taken away but despite repeated requests they were not replaced. Eventually we lost interest! Service was poor. And no one appeared to be managing the service. Main course was ok but scampi monkfish still had skin on. No one asked us how meal was until we came to pay. Too little too late. Do not recommend.
Good food, though some of the dishes had too much flavour and require some balance. Staff need some training on service and articulation. Will be recommending to friends and family.
decided to book this restaurant for my friends birthday. we found the atmosphere very good drinks were served in nice glasses and we were told table was ready promptly. staff very friendly and efficient. i was disappointed that the 3 course for £25 was only limited to lunch time as it didnt mention it in the pub guide leaflet i had. but none the less food was superb and presentation very good. also reasonably priced.
There was also live singer duo who were excellent entertainment singing lastest chart music. so we found ourselves staying 3 hours!
overall this bar restaurant is classy and has a great ambience. will definately visit again!
Poor food, service and atmosphere if you're going for dinner. Good cocktails if you were going for a party. Really glad we didn't stay in their rooms it was bad enough having dinner there.