Sake Room - Miami
Customers are always delighted with the large variety of tartars, innovative rolls, and the largest selection of Sakes in South Florida.
Servers ignored us, water left empty, drinks not refilled, food order “got missed by the kitchen”. Might not be the fault of the wait staff as it seemed like their management wanted to take every customer - still seating tables after the 10 pm curfew when we were leaving.
Very disappointed by this establishment. I have never posted a poor review before but my experience could not be ignored. Server did not speak English, when we requested a server that did, that server rolled her eyes in front of us. We placed our appetizer order and requested no scallions and added avocado. 10 minutes later we were told the dish was pre-made. Why was this not explained at the time of order? A manager came over and said he would see if the dish could be made to order. Never saw him again and never had the dish. Once again the server that did not understand English came to see what else we wanted to order. We tried to explain diet restrictions to her and she took them as what we wanted to order. No problem hiring someone with limited English understanding especially in Miami but when you do, they should wait on tables where they can speak in their native Spanish when you have English speaking wait staff. Food took an incredibly long time to be prepared. One roll that was ordered 10 minutes after another came out first. The food was good but the staff made the experience very poor. It’s a shame that quality food is not matched by the service and the experience.
The food in this place is delicious and the service is amazing!
Sake Room - Miami does offer delivery in partnership with Postmates and Uber Eats. Sake Room - Miami also offers takeaway which you can order by calling the restaurant at (305) 755-0122.
Sake Room - Miami is rated 4.1 stars by 5 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.