San Carlo - Leicester

4
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172 reviews
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£26 to £40
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Italian
Set in Granby Street in the heart of the Leicester – San Carlo is part of a bright and bustling Italian restaurant chain renowned for their fresh seafood. Decorated in muted creams and browns with vibrant blue accents – the dining room is always busy with local couples and families who flock for San Carlo's famous pastas and fresh pizzas. The kitchen offers an eclectic daily fish board, and all dishes are made on site with the finest produce and ingredients, many sourced directly from Italy. Popular dishes include the spaghetti with shellfish, garlic and chilli in a tomato sauce with fresh basil; the spiced Italian sausages cooked with borlotti beans and served with grilled polenta; and the salmon in lobster sauce.
What 172 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.7
service
4.1
ambience
3.8
value
Noise · Moderate
88% of people would recommend it to a friend
5
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PE
Gloucestershire
2 reviews
Dined on 1 September 2019
Overall 5food 5service 5ambience 4

As usual great food and service , never disappoints

WR
Leicestershire
2 reviews
Dined on 31 July 2019
Overall 5food 5service 5ambience 5

As always excellent. Always very welcoming and friendly.

KK
Birmingham
1 review
Dined on 17 July 2019
Overall 2food 3service 2ambience 2

Nowhere near as chic as other SAN Carlo outlets
Service slow
Food average

JG
1 review
Dined on 15 July 2019
Overall 5food 5service 5ambience 5

Lovely food and welcoming staff. Little extras that make it special. Would highly recommend for any occasion.

DA
London
4 reviews
Dined on 13 July 2019
Overall 5food 5service 3ambience 4

First visit and given good table in atmospheric dining room that clearly has its regular clientele - always a good sign. We were immediately offered drinks while we pondered the menu. Food delicious but had to ask several times for bread and service at times inattentive. But will definitely be back and make sure we leave room for pudding too. A Leicester gem

g
London
15 reviews
Dined on 12 May 2019
Overall 5food 5service 5ambience 5

Very good evening

MC
Surrey
3 reviews
Dined on 12 May 2019
Overall 4food 4service 2ambience 4

Food was very good but service was very poor as through the meal

WR
Leicestershire
2 reviews
Dined on 21 April 2019
Overall 5food 5service 5ambience 5

As always very, very good and would highly recommend to friends.

DG
London
7 reviews
Dined on 15 March 2019
Overall 5food 5service 5ambience 5

Good central location. Great ambiance. Service excellent. Food was excellent

AL
1 review
Dined on 23 February 2019
Overall 4food 4service 4ambience 4

Really good service but felt they tried to cram too many people in which meant waiters/waitresses constantly pushing our chairs trying to get buy

OT
London
5 reviews
Dined on 22 February 2019
Overall 5food 5service 5ambience 4

A lovely birthday meal and very attentive staff

OT
Birmingham
1 review
Dined on 16 February 2019
Overall 5food 5service 1ambience 4

Staff are really rude but the food is lovely - depends if you’re happy with that trade off really

HM
San Francisco
1 review
Dined on 1 February 2019
Overall 4food 4service 5ambience 5

Excellent authentic Italian food. Really enjoyed the meal, good sized portions and fresh ingredients.

DF
1 review
Dined on 26 January 2019
Overall 1food 4service 1ambience 3

I had been before Xmas with 4 adults and had a lovely meal so booked a table as we were attending the theatre with my children and some friends. The table was reserved for 5pm we arrived at 5pm on the dot to be looked at in surprise and when the manger took my name he advised ‘I had you down as I no show’ I looked at my watch and said it is 5pm? The table was not set up for the party of 7 meaning a further place had to be crammed onto the already small table. I added comments to the reservation stating that there would be 3 children. I have to say that they service was absolutely awful! It was were clear that from the moment we walked in that they did not want children in the restaurant. My children were impeccably behavioured making no noise and were made to feel very uncomfortable. The place was only half full, they rushed the service as quickly as possible and could not wait to get us out of there. Food was nice except don’t adult the meat ball main, you get 2 small meatballs. When we questioned the waiter didn’t understand and said ‘you want more’ to then 10 minutes later bring over one more small meatball, seriously not worth it, we thought it was a joke! Nice place and good food just never take children! If you don’t want children then state adults only!

OT
Leicestershire
1 review
Dined on 22 January 2019
Overall 1food 4service 1ambience 4

I asked the waiter to check if the apple strudel had nuts in it as I have a nut allergy. He said there wasn’t and served it up. After having a bite of mine, my partner noticed there were walnuts in hers. The waiter did not apologise and tried to say I didn’t ask him. If I had eaten it I’d have been hospitalised. Someone with a severe nut allergy could have been killed - which would have serious implications for the owners. It’s a great restaurant but the service lets it down and I won’t be going again, especially because there a lots of restaurants who bend over backwards to make sure their customers have the right experience.

AK
London
1 review
Dined on 31 December 2018
Overall 2food 2service 2ambience 5

Attended for new year's eve. The food standard is usually brilliant but was massively let down by poor taste and serving cold. The staff as ever were keen to get us out.

PE
Gloucestershire
2 reviews
Dined on 24 December 2018
Overall 4food 4service 4ambience 3

Good food , service pretty good enjoyable and good location

JC
London
3 reviews
Dined on 22 December 2018
Overall 2food 4service 2ambience 2

First time here for a few months - very different from previous experiences - seems they are aiming for a different market. Menu was narrower tho the food was great 👍. Seem to cram a lot more people I. Staff were lovely but didn’t listen to the order so that made service poor and we had to challenge the bill as some things hadn’t been served at all. Not sure what has changed but this used to be good and service plus but now like any other Italian chain but more expensive - not sure I would go out of my way to go again. Such a shame as it once was special

L
Derbyshire
1 review
Dined on 10 November 2018
Overall 3food 3service 3ambience 4

Very busy, nice staff but not enough of them. Food was nice but overpriced and small portions ie. 4 pieces of ravioli for £13

GG
London
2 reviews
Dined on 12 October 2018
Overall 5food 5service 5ambience 5

The best Italian restaurant in Leicester! Extremely friendly service and we didn’t have too long to wait for our main course (we did not have starters). Main course and desserts were just great. We were there this time for dinner.

Next time we come to Leicester, San Carlo will be the place we dine at.

N
London
2 reviews
Dined on 24 September 2018
Overall 1food 2service 1ambience 2

I would not recommend this restaurant to anyone. Had a few issues whilst at the restaurant,
- The water jug was cracked and quite frankly dangerous with potential for glass to get into the water !
- I asked for a bottle of peroni which arrived ready poured in a glass. When I asked why it’s not in a bottle I was told it was poured for me. How do I know it wasn’t poured from draft ?
- the glasses on the table were cracked
- the ambience in the restaurant made it feel more like a cheap place as apposed to a premium restaurant

P
Aberdeen
1 review
Dined on 23 September 2018
Overall 2food 3service 1ambience 2

Poor service , asked to move tables, error with food , errors on the bill

c
Derbyshire
1 review
Dined on 11 September 2018
Overall 5food 5service 5ambience 5

lovely restaurant, friendly staff, a must on every visit to Leicester.

MJ
London
7 reviews
Dined on 12 August 2018
Overall 5food 5service 5ambience 4

Lovely ambience, food and service. Be careful if you drive, you could struggle with parking as the location is prime.

JP
Leicestershire
6 reviews
Dined on 7 August 2018
Overall 5food 2service 3ambience 3

After many years as a family visiting SC it’s gone down hill

To have to tell the staff how a basic pizza should be served and our advice acknowledged by another table having their choice served as we recommended says it all.

How can a very basic dish as spaghetti and meatballs be served on a par with a school canteen ?

We appreciate that a total staff change has been implemented and new staff need time to bed in but not at the loss of food quality.

We may come in a month to see if there is an improvement. However with the prices they charge compounded with poor quality it may explain why only 30 or so customers all night.

J
Leicestershire
1 review
Dined on 14 February 2018
Overall 1food 1service 1ambience 1

Came for a meal with my partner and both of us got violently sick within hours of eating here. Not what I expected from a very highly regarded restaurant which was also very busy.

N
London
2 reviews
Dined on 14 February 2018
Overall 2food 1service 3ambience 2

Nothing special , wouldn’t recommend , food wasn’t great either

OT
London
2 reviews
Dined on 14 January 2018
Overall 5food 5service 5ambience 5

San Carlo is always a must when visiting LEICESTER. From the friendly faces that great you, to the amazing food delivered to the table, the experience is always Fantastic. EVERYTHING is Authentic Italian, from the Incredible Staff, the never ending wine list and the exquisite food. This is by far one of my FAVORITE restaurants in all of ENGLAND. I can't wait to get back there.

d
Lincolnshire
13 reviews
Dined on 6 January 2018
Overall 4food 4service 3ambience 4

We have eaten here before and were very happy, so we decided to go back after watching a game of rugby at Welford Road.
Staff are always very friendly, talkative and helpful with meal choices. Service is normally quite quick, even though they have been busy whenever we have visited.
Food is very tasty and always well presented. We would definitely go back and I recommend anyone to give it a try

OT
London
1 review
Dined on 2 December 2017
Overall 4food 5service 3ambience 3

Slow service and drink people. However the food was good.

OT
Leicestershire
1 review
Dined on 2 December 2017
Overall 3food 2service 2ambience 3

Used to have a good food here but last visit was very disappointing both mains were very poor one had to be sent back and completely spoiled the experience. Will not be going back

OT
Hampshire
1 review
Dined on 21 October 2017
Overall 4food 4service 3ambience 5

The food was up to its normal standing but my wine was I thought corked and the wine waiter thought it a 'bit sharp' but is was changed but we had to request when the bill was presented for the original wine to be removed , which is was. All in all very good but felt a bit rushed and thought they just wanted our table for others.

OT
Leicestershire
1 review
Dined on 21 October 2017
Overall 5food 5service 5ambience 5

The specials were fantastic and the quality of the food was excellent. The music was a bit too loud for quiet conversation but didn't detract from the enjoyment of the evening. Well worth a visit or another visit.

CJ
Leicestershire
1 review
Dined on 17 October 2017
Overall 5food 5service 5ambience 4

Good food and service - the occasion was enjoyed by all. Would return. The restaurant was not busy, so was a little lacking in atmosphere. Candles on the table would have been nice as it was a little gloomy.

OT
Leicestershire
1 review
Dined on 9 September 2017
Overall 5food 5service 5ambience 5

I would highly recommend San Carlo Roberto and the staff are so welcoming, the food was good and the surroundings are excellent

GS
Leicestershire
3 reviews
Dined on 9 April 2017
Overall 4food 4service 5ambience 4

A catch up late lunch with a friend. Lovely food downed with a shared bottle of wine. Nice range of starters to choose from and the fish is usually very good here.

OT
London
2 reviews
Dined on 8 April 2017
Overall 4food 4service 4ambience 4

Returning customer as never disappoints and didn't again

B
Oxford
1 review
Dined on 11 March 2017
Overall 5food 5service 4ambience 4

Our first ever visit and so good we rang them the same evening when we got home and booked again in a couple of weeks time. Delicious food and great, friendly service.

OT
Leicestershire
1 review
Dined on 31 January 2017
Overall 5food 5service 5ambience 4

Excellent at lunchtime: not crowded; excellent service and food; quiet: you can hear each other across the table; and you do not feel at all rushed to finish. Been here several times, always excellent.

OT
Birmingham
1 review
Dined on 30 December 2016
Overall 3food 4service 2ambience 3

Food was very pleasant. We had a starter each and a main. Arrived early evening so it was difficult to comment on atmosphere potential and ambience. The service left a lot to be desired and at no time did staff ask if the meals were appropriate. There was sufficient staff on site, but there didn't appear that they were working to any routine. Having dined in Manchester and Birmingham this was certainly not to there standard. That said we would be willing to attend again to see if improvement has been made