Serafina Upper West
Offering delicious Italian cuisine, Serafina Upper West prepares fresh pastas, pizzas, seafood and meats. Choose from breakfast, brunch, lunch or dinner and dine in or take-out.
Serafina Upper West is a friendly destination for local families, professionals, visitors and everyone craving a fabulous Italian meal.
Serafina Chicken Salad
Free range chicken breast, romaine, mesclun, sun dried tomatoes, raisins, pine nuts & pesto dressing
Brussel Sprout Salad
Thinly sliced Brussel sprouts, avocado, Parmigiano Reggiano & fresh lemon
Lasagna al Forno
With our homemade meat sauce
Too noisy and food very disappointing. Go elsewhere.
Delicious, fresh food with wide variety of offerings. Expect a crowd!
Food was great. They are still having a problem with the service and the prices are high.
Great food, quick service, family friendly
some dishes executed OK, others, like the carbonara, not good at all. Too pricy for what you get. Service also a bit poor for us while others looked well taken care of. Nice atmosphere and if you don't mind paying a bit more, a good choice. You can get better food at lower prices elsewhere.
Great outdoor dining. Food is always delicious
The waiter was inattentive. When the bill came ($450.00) for six people he said that the tip was included. Was this mandatory gratuity the reason that he didn't pay much attention to us? Did he feel that he didn't need to in order to get his tip? Whatever, we will not be returning soon.
Service was absolutely excellent. Food was delicious and had many options for the family.
Very good service and food. Enjoyed the whole experience.
Reliably delicious italian food in an attractive setting. Great service.
Great time for us and our two 5 year olds. Food was solid, kids menu was better than average, and service was prompt and kind. We will definitely come back!
Food was good. Service a bit slow but friendly and helpfull. The outside tables are nice and the noise level is fine!
we were celebrating 3 birthdays and they brought three candles in our desserts and it was overall extremely festive and fun! and all the COVID precautions were great - we felt very comfortable.
We used to love this location but our experience was not good at all. Our pizza was like soup, soggy and wet. There was no AC inside, which is odd given air circulation issues these days. Sadly, we won’t be back to this location.
As always, great food and warm welcome at Serafina. It was a weekday lunch, the outdoor patio was breezy and comfortable, but given the few people there, it felt safe, but service was quite slow. This has not been the norm, but it was ok. We were not in a hurry.
Bransini very tasty, grilled asparagus perfect, generous glass of sancerre, tasty foccia. Quiet booth for four even though we were only two. NYC prices, but we're in NYC on West 77th.
I had much different food expectations. We ordered a Cesar Salad that was just ok, but the pizza was disappointing with little cheese, and difficult to get into separate slices. Even though thin crust, I would not recommend the pizza here. The Tiramisu dessert was excellent, and the service. I am aware with pandemic things have been different, but overall it was a disappointment.
I love this restaurant. The food and ambiance are great. It was the perfect place to take my mom and two aunts out for dinner. We enjoyed everything!
When making the reservation, I had requested a birthday candle but none came. During the meal two requested items never arrived. Service was slow and food was mediocre at best.
Good meal, server was a little pushy to get us out.
Excellent meal and setting. The service was fantastic!
Serafina is a great staple for the UWS! The service and food are consistent - Looking forward to going back and will definitely recommend to friends.
I had a salad there. It was good but waiter took a long time to finally get to our table, and wasn't a huge fan of their outside seating. It was also Mother's Day, so maybe a bit more hectic than usual. Prices are a little high to me too for what they're giving. There was also no weekend brunch menu!
The food was delicious and the atmosphere was quiet and relaxed.
Very good salads, lovely service, no distractions and no rushing us to leave. Will come back!!
Food was amazing we were sat right away loved the location and vibe
A very nice place, with very good food, plenty of space and great service
$9 covid fee on bill?
The service was completely disorganized. We ordered our 7 year kids meals first (kids pizza), which they brought out and gave to the table next to us that was full of adults. The waiters were speaking Spanish — which I am fully fluent in — and they admitted to each other that they made a mistake but then in English told me the kitchen was backed up — that was a complete lie. I asked the waiter if they could do anything and I got a non-responsive smirk. I then took it up with the manager and requested that they do something to compensate. I got no firm answer from the manager. We ate our dinners in front of the kids while they waited for their dinners. They brought us compliment at drinks (which we did not want or need as it was a Sunday evening). The service in this place is going down and they continue to charge really high prices. What got me really angry was the dishonesty on the waiter’s part and the failure to own up to the mistake. Had they just done that, things would have gone more smoothly. Think twice about coming to this.
be forwearned-- "outdoor" dining is fully enclosed. They seemed extremely annoyed when we asked to open a flap to let some air in.
Went for my daughter’s birthday. Saw a sign when we entered that said to pardon the appearance as they transition to spring. I’ve been here many times and always a fun festive atmosphere for the season. This should have been disclosed ahead of time. Pictures online are amazing, but the restaurant looked like a barn under construction. Further, the reservation was at night and we were seated next to an open window, which could not be closed due to COVID-19? That’s a joke. Roof was open and windows and besides dealing with the cold temps, every few minutes menus and everything else was blown off our table due to gusts. Staff would not accommodate another table. Service was rushed. Prices were reasonable, but portions extremely small so relative value was lacking. Overall, very disappointing and will not be back.
Grilled salmon and veggies to accommodate my WW regime.
A solid everyday dining spot. The filet arugula salad was skimpy on the filet and overpriced as a result. Delicious portifino pizza. Kind service.
Just had an awful experience eating here. My reservation was for 7:15 PM. When I arrived we were "checked in" and waited in the front. They informed us that their tables were currently full but that they had seating at this enclosed space with heaters. We contemplated taking a table there until we realized that there was no ventilation, no screens and everyone in there was really close to each other. It was as if though Covid didn't exist in that enclosed space. Completely irresponsible by the restaurant.
We ended up waiting....and waiting.....until we were finally seated at 7:55PM. I was furious. If we ever arrived that late, I doubt this restaurant would honor our reservation. There is NO excuse for this by any restaurant. If you don't have availability, then don't offer it. If you know that your customers will be waiting for a while then offer them beers, drinks, bread etc. What Serafina doesn't realize is that I've personally recommended 5 friends here and they all come here and spent upwards of $100 for dinners. I myself have been here 3 times. Now I will let everyone know how disrespectful they are to their diners' time. The ONLY reason that I left a tip is that their understaffed waiters and waitresses really tried. The food was also amazing. Avoid this place if you don't want to wait especially if you are making reservations for dates.
Food was good, but the service a little slow.
Great experience at the restaurant. Good food and nice atmosphere.
We went here for our first family meal at a restaurant in a year and it was well worth the trip from Long Island. The service was terrific, the food was delicious and we felt very safe eating there with covid precautions taken seriously. A really great experience— especially since they took our sons’ food allergies seriously.
While the food was great as always, the service was disappointing on this visit. We sat in one of the tables along the side streets and went long periods of time waiting for a menu, our food, the check, etc. And, while they corrected the error when we pointed it out, they had substituted a wine we ordered with a more expensive one without telling us. That said, the truffle pizza, penne a la vodka and Farfalle were all excellent. Hoping this was a one-time lapse...
Had lunch in outside tent and it was comfortable. My friend had a stroller and we had plenty of room. The branzino was nicely prepared. Nice lunch place
Always outstanding food and service thank you
You can order delivery directly from Serafina Upper West using the Order Online button. Serafina Upper West also offers takeaway which you can order by calling the restaurant at (212) 595-0092.
Serafina Upper West is rated 4.5 stars by 393 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.