Serafina - White Plains

4.4
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246 reviews
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$31 to $50
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Italian
Located in the heart of downtown, adjacent to the Ritz-Carlton Residences, Serafina accommodate local families, children, couples and professionals. Our comfortable 85-seat space is decorated with colorful frescos hand-painted by Italian artist Michela Martello. Have a drink at our bar or enjoy the fresh breeze on our outdoor 40-seated sidewalk café.
Choose from over 20 varieties of delicious thin crust pizzas, including our signature Black Truffle Pizza, or try our homemade pastas, marinated meats, and fresh seafood. Make sure to save room for dessert.We have Italian favorites like Tiramisu, Panna Cotta and Berry Tart.

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What 246 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.2
service
4.1
ambience
4.0
value
Noise · Moderate
82% of people would recommend it to a friend
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JA
vipJAM711
New York Area
32 reviews
Dined on 9 March 2020
Overall4food4service4ambience4

Very good food and service. Nice environment.

DK
vipDrKathy
New York Area
153 reviews
Dined on 5 March 2020
Overall5food5service5ambience5

My son enjoyed the pasta with pesto sauce and sliced steak on it. I enjoyed the Margherita pizza. Lovely ambiance and excellent service!

OT
OpenTable Diner
New York Area
8 reviews
Dined on 29 February 2020
Overall2food2service4ambience3

Waiters were nice. Food was mediocre. Nothing stood up. Maybe the spaghetti squash, the rest, not worth it at all.

s
sky08
New York Area
1 review
Dined on 26 February 2020
Overall5food5service5ambience4

Our waiter, Carlos made our evening. Dad’s

DK
vipDrKathy
New York Area
153 reviews
Dined on 21 February 2020
Overall5food5service5ambience5

My friend Rosa and I enjoyed the Bruschetta for the appetizer and then the Chicken Milanese with arugula salad and diced tomatoes. Everything was so delicious! The service was A++. Warm ambiance.

DK
vipDrKathy
New York Area
153 reviews
Dined on 19 February 2020
Overall5food5service5ambience5

I highly recommend Serafina in White Plains. My son loved the pasta with pesto sauce with sliced steak. I loved the grilled chicken entree with arugula salad with diced tomatoes. We started off with Bruschetta which was so delicious! The service and ambiance were lovely. I have already planned another reservation to Serafina!

JW
JoshuaW
New York Area
38 reviews
Dined on 9 February 2020
Overall3food3service3ambience3

My 7th or 8th visit but my first review. Serafina delivers excellent homemade pastas and a few other well-made dishes (the beef carpaccio and grilled swordfish come to mind). We wish they would be more flexible about offering half-orders of pasta, or agreeing to some very simple substitutions, like a side of pasta instead of potato or changing a vegetable. A few other nits to pick include well-intentioned but sometimes uneven service, and wines and cocktails that are very ordinary but with "artisanal" prices. All that said, the house-made pastas are fantastic...if also a bit too pricey. I would expect these prices at their NYC restaurants but not in White Plains.

D
vipfoodDiner
New York Area
5 reviews
Dined on 8 February 2020
Overall5food5service3ambience4

The food was great, exceeded my expectations. Overall it was a little pricey, but overall not far from what I expected. The waitress could have been a little more attentive, not constantly rushing off. But overall great experience

SZ
SheriZ
New York Area
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

We were celebrating my daughter's birthday with a large group of friends and the staff went above and beyond in accommodating the group.

SK
ScottK
Chicago
4 reviews
Dined on 6 January 2020
Overall4food4service2ambience4

Food was good. Portion sizes were small. Service was slow. We were a bother to our waitress who wanted to spend more time talking to her friend and looking at her phone.

OT
OpenTable Diner
Washington DC
1 review
Dined on 29 December 2019
Overall5food5service5ambience5

Great staff, great music, great food, great location. Our food allergies were taken seriously and we felt comfortable eating everything we ordered.

OT
OpenTable Diner
New York Area
1 review
Dined on 27 December 2019
Overall1food1service1ambience3

The food was absolutely awful. I love serafina in Manhattan but these place does not even compare. The pizza was terrible, the drinks over priced and the service was slow. Stay away!

BB
vipBirthdayBoy
New York Area
31 reviews
Dined on 25 December 2019
Overall4food5service3ambience4

The food was really good, but the drinks came after our main courses were served. Given the fact that it was Christmas day, I completely understand if they were short staffed.

RB
vipRonaldB
New York Area
17 reviews
Dined on 14 December 2019
Overall5food5service5ambience5

The food was very fresh and of high quality. The staff service was excellent and very attentive to our requests.

TP
TaylorP
New York Area
1 review
Dined on 7 December 2019
Overall5food5service5ambience5

Serafina in White Plains did not disappoint! The service was great and i was able to get Gnocchi alla vodka although it wasnt on the menu. You can tell the food here is quality because i did not leave feeling gross! Highly recommend the Arugula Parmesan salad and the Nutella pizza... YUM!!!! We will be back :)

d
vipdori
New York Area
65 reviews
Dined on 6 December 2019
Overall4food4service4ambience4

Great food. Attentive service. Good value

A
vipAlan1z
New York Area
24 reviews
Dined on 27 November 2019
Overall2food2service2ambience2

Poor service. So so food.

LD
vipLisaD
New York Area
5 reviews
Dined on 22 November 2019
Overall4food5service3ambience5

I come here frequently and the food is always consistently delicious. It does take forever to get a drink and it sometimes feels the restaurant is too much for the staff to handle. In spite of this, I go here once a week when I want authentic Italian cuisine.

S
vipSusan
New York Area
51 reviews
Dined on 15 November 2019
Overall4food5service5ambience4

Staff was great, food was excellent

SH
SharonH
New York Area
1 review
Dined on 1 November 2019
Overall3food1service3ambience2

Food does not taste good! Not worth the money. Will not go back again!

P
vipPsupatty
Miami
3 reviews
Dined on 31 October 2019
Overall2food4service1ambience1

Staff was rude and talking about me in Spanish, which I understand.

PM
vipPMG216
New York Area
71 reviews
Dined on 27 October 2019
Overall4food3service4ambience5

We always enjoy Serafina in White Plains. My husband's veal limone was delicious and was accompanied by perfectly cooked broccoli. The pizzas are always great. My grandchildren ordered the Bolognese and penne vodka and enjoyed them very much. The chicken parm is something my son and I always look forward to and this time it was a bit disappointing - the sauce, cheese, and overall flavor was excellent. The quality of the chicken was questionable - it seemed very tough and to contain a transparent almost plastic wrap type substance in the meat. I have encountered this condition at other restaurants of lesser quality and reputation, but never at Serafina either in the city or in White Plains. The restaurant is very pleasant and welcoming and I am hopeful this chicken parm can be improved. Thank you for the opportunity to comment.

D
vipDrob
New York Area
121 reviews
Dined on 19 October 2019
Overall4food4service5ambience3

Lovely Italian restaurant with convenient location to downtown WP for shows / movies. Accordingly, better suited for families than fine dining: very noisy ( a lot of children) at 6:30 pm on a Saturday.

AC
vipAlbertC
New York Area
5 reviews
Dined on 30 September 2019
Overall5food5service5ambience5

The food was outstanding, the service terrific and Ambiance lovely. I am definitely returning and highly recommend Serafina for good Italian Food.

L
Lisa1
New York Area
2 reviews
Dined on 23 September 2019
Overall5food4service4ambience4

Very nice time. The food was very good and the service was good as well. I took a client to lunch and we had an enjoyable time.

CM
CMDS
New York Area
1 review
Dined on 13 September 2019
Overall3food4service3ambience4

Seemed like a nice place walking in. The server was not attentive at all. We had to continuously get another employee to go get him for us whenever we needed something. As far as the food, the bread they give you once you are seated was cold and hard. The minestrone soup was room temperature and tasted "ok." I will say, however, that the meatballs were delicious. I also had the jumbo shrimp with risotto which was also delicious. Overall, I might give Serafina's another try but definitely not this location.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 7 September 2019
Overall4food5service4ambience5

The food was delicious. Te service was ok. We had to wait a little bit and it wasn’t clear who was our waiter. Once we placed the order the service was good.

DM
DavidM
New York Area
5 reviews
Dined on 16 August 2019
Overall3food3service3ambience3

Many better Italian restaurants in the area - Was not impressed for the price Bad value, small portions

AK
vipAjayK
New York Area
6 reviews
Dined on 6 August 2019
Overall4food3service4ambience4

Nice, but very different from the NYC quality. It used to be as good as the NYC locations.

RK
vipRitaK
New York Area
24 reviews
Dined on 20 July 2019
Overall4food4service4ambience4

Good food. Good service.
Bad mojito- no lime (wtf)

G
vipGreta
New York Area
33 reviews
Dined on 30 June 2019
Overall4food3service3ambience4

The restaurant was lovely, although a bit warm, and the waitstaff was extremely accommodating to my family, which included two older grandparents. We've been to this restaurant before for other meals, and the service is consistently on the slow end. The food was good overall, with a couple of highlights: the "fabulous scrambled eggs" and the smoked salmon benedict were both excellent.

LR
LR18
1 review
Dined on 25 June 2019
Overall2food2service4ambience3

Table for 4 was so small it was overcrowded. Super hot and muggy in restaurant.

w
vipwsc1
New York Area
12 reviews
Dined on 16 June 2019
Overall3food3service1ambience3

The service was very slow, perhaps because it was Father's Day but they should have planned for this. the pizzas we ordered came out 10 minutes after the other main courses and they weren't very good. I love Serafina in NYC and thought this was a guarantee but it wasn't great at all. Bummer.

LS
LisaS
1 review
Dined on 16 June 2019
Overall1food5service1ambience3

I’ve loved this chain in the city and had been wanting to visit for a while. We were the first people to be seated on father’s day but then promptly ignored because another table apparently was keeping the entire staff occupied. The other table that was seated 20 minutes after our arrival had their food first and had their bill and left before we ate. We were a party of three the other table a party of five. How does that happen? For the money they should have been better staffed and more service oriented. Very disappointed. Will never go again.

f
fiorellac
New York Area
7 reviews
Dined on 19 May 2019
Overall1food1service1ambience1

We ended up walking out! The service was terrible. When we sat down, the waitress gave us water only after we asked for it and did not even take our drink order. We had no menus and again we had to ask for them. We were inside seated for 15 minutes before we decided to walk out and go to another restaurant. There were only two parties besides ours during this time so it was not busy at all and the party next to us was also having issues with waiting over 15 minutes to just order. Highly disappointed as we had never been to this location and looked forward to it all week.

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on 12 May 2019
Overall1food3service1ambience3

Waited 1 hour just for water. Waited 1.5 hours for someone to take our order. When it came, it was all wrong. Worst Mothers Day experience.

RL
vipRaymondLuxuryYacht
New York Area
27 reviews
Dined on 12 May 2019
Overall3food3service3ambience3

Reliably good food and service. Pleasant atmosphere. Convenient. Attractive bartender. I prefer weeknight dining here, since weekends can get busy, which may slow down service and make it noisier.

LD
vipLauraD
New York Area
2 reviews
Dined on 12 May 2019
Overall2food3service3ambience2

The overall experience was good. My husband was less impressed and it was his first time. I've been to this restaurant several times.

We went for Mother's day with my family and the restaurant was busy. It seemed they weren't prepared for the reservations let alone the walk-ins. We had to wait about 15 minutes to be seated with a reservation which isn't too bad. The people with reservations in front of us were waiting 30 minutes.

The service was a little slow and the waitstaff seemed overwhelmed. We had to wait for our food but it wasn't a long wait. I would say we waited about about 20 minutes for the apps and after we finished those I would say an additional 20 for our meal. One complaint my husband had is he ordered pasta w/ broccoli rabe. The plate was extremely hot and the waiter didn't warn my husband when he handed it off to him. He burned his hand. Only then was he told the plate was hot and the waiter was not apologetic but I assume he forgot to apologize for not warning him.

The appetizers were very good. We had calamari and beef carpaccio. The mains were good although we did ask for our steak to be medium rare for the arugula salad and it came out well done. I didn't mind as mine wasn't overly cooked but my sister's was a bit well done and she didn't enjoy hers. The deserts were delicious no complaints there. The host was very polite and he did his best on this busy day.

I would go again but I usually go on special occasions. It's a little on the pricey side and I would recommend they prepare for the reservations and the waitstaff to be a little more attentive for a better experience.

SS
ScottS
New York Area
2 reviews
Dined on 12 May 2019
Overall3food3service2ambience3

Service was slow and dismal. Noisy crowd. NO brunch menu available even though I inquired via tele call

a
akakelie
New York Area
3 reviews
Dined on 12 May 2019
Overall2food3service3ambience3

Went for Mother's Day at 11:30am, no brunch menu (just the regular menu). Ordered 1 mimosa, 1 glass of wine, milk, calamari app, burrata with prosciutto app and lobster ravioli. Bill came to $100 which seems a bit high for lunch. The burrata was good but their balsamic was awful which ruined the plate. I asked for another balsamic and was given another bottle of the same balsamic. I was with an 8yo and we were not offered a children's menu. The table next to us had 2 children and half way through their meal asked for a children's menu and were given one. They have 2 doors, one on main street one on Rennaissance Square. They had the door on Main locked (no sign to indicate to use the other door) and despite at least a dozen people coming to the door on Main they didn't open it, and it was pouring. Overall, not impressed.

FAQs

Serafina - White Plains does offer delivery in partnership with Chow Now and Uber Eats.

Serafina - White Plains is rated 4.4 stars by 246 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.