Steak & Lobster Heathrow
Down-to-earth, rustic and humble, we bring you a range of complementary bites, salads and desserts, in addition to our popular signature dishes.
Always a pleasure here. Great service, friendly staff and lovely food.
Food was cooked and spices perfectly. Chips, lobster roll, side salad and dessert all lovely. Atmosphere was relaxing.
Quite environment, good food,
Good food, fairly average to slow service even for a quiet lunchtime. Would return though
I love Steak and Lobster but I must admit this has to be the second time I have visited the Heathrow restraunt and I have had to basically remind the staff that myself and the rest of my party need to order some food. The first time it was quite busy so I let it slide but when I attended on Saturday it wasnt as busy as the first occassion and we waited and watched others be seated after us, their food orders be put through before us and also recieve their food.
Excellent service bought out more than enough extra fries and salad very good meal
Probably one of the best steaks I have ever had, would highly reccomend
The grilled lobster was quite good, and the steak was good quality and tasty. The waiting staff were friendly and efficient in quite a busy atmosphere. Our refills were attended to promptly drinks, fries and salad. This place is perfect for bringing children and family to all enjoy a fun meal at a reasonable cost. Overall, we were pleased overall and would recommend.
Enjoyable stopover before a flight.d Surf and Turf great value.
good food, good service, very pleased
Lovely meal! I would definitely recommend this place!
Great food great service would definitely return and recommend to friends. Made a reservation and they accommodated my special request for my wife. Already planning the next visit.
Had a lovely time the staff were very friendly and helpful. Great service and food was excellent! It was my birthday and they made it extra special with some cakes.
Excellent steak , great atmosphere . A bit expensive but not too much of an issue As the steak was really good. It was rather dark in there, a bit too dark I think.
Service could be improved , we didn’t get any offer for water for the table and also had to ask for sugar with my coffee.
Service fee is high - all in all for a steak and 1 drink plus a coffee and service £47 - a lot!!
Very disappointed with the service. They were very vague about allergens and never presented me with an allergen book even though they had been informed that my son had a fatal egg allergy. Service was not very impressive overall.
Lovely steak, delicious salad and bottomless fries. Really enjoyed our visit here, it feels really special but at a very affordable price for the food.
Disappointed that it cost over £6 for an orange and lemonade though !!
Amazing food, took my mum for mother's day.. Was surprising quiet for that day the staff members with very friendly and the service was good
Great food great staff you Carnt go wrong. We would definitely return again for steak and lobster 🦞
Very quick service and food was delicious
Overall very good but waiting stuff could have been a little more attentive, noone asked about refills .
Food was over priced for what it was! Had the surf and turf. Steak was OK but lobster was non existent. Was not greated when entering the restaurant. The matradie didn't even say hello was just whisked to our table and waited about 20 minutes to be served. It was not busy at this time. The food came out but went to the wrong table first..... Do your staff not know table numbers?? Not once was we offered water with our meal! We did not get asked if we wanted extra fries or salad! I'm sorry but at those prices and the 12.5 service charge for what you actually get it is not worth it! Was disappointed as we didn't actually have any kind of service and this added to our bill. Over all not worth it.
Very good experience..food fabulous,and lovely atmosphere,thank you
Great steak and good prices, a little busy and loud but good and service was on point
Lunch on Monday. Decor, ambience and environment were amazing.
Booked for midday when it was opened and slowly it started filling up. It’s a large space so you didn’t feel like lots of people around you.
We ordered a couple of Lobster Rolls and a Rib Eye Steak. All were made beautifully and very delicious.
Fries and Salad are unlimited, however for lunch it was just the perfect amount so we didn’t take up the offer.
Tried a couple of cocktails but weren’t too keen on the taste, although it was no fault to the restaurant.
Overall presentation, cleanliness of the restaurant was good.
I assume that Saturdays nights are just out of control as I have been to this restaurant during the week and always found it to be one of my favourite places to go.
Table was booked for 19:15 when we walked up to the front desk the “manager” just looked at us without saying anything. The seating arrangements have changed and there were lots party of 2 tables very close to together, close enough to hear each other’s conversations....
The starter came out cold and at the same time as the main. The main was over cooked and the “manager” tried arguing with me about how I like my steak cooked to the point where I had to get pictures up on google to show her how a medium steak is cooked.
An hour and a half later we finally got to eat, the girl that brought over the food forgot the sauces that we asked for twice and only asked my boyfriend if he wanted another drink then almost ran away from the table.
Shocking really as it’s annoying that the food is good 89% of the time or I wouldn’t go back.
Had the lobster it was ok. Wasn't asked if we wanted a salad or fries refill until after we had finished. Not worth the money. Lobster wasn't seasoned well. Once you begin to eat the lobster the water soaks the fries which is not nice. Just small thing that need to be changed to that lead to an overall very average but pricey experience.
Our fillet steaks were cooked to perfection. The lobster was moist and tasty. Our waiter was attentive and patient. Overall a pleasant experience. We will definitely dine here again👍👍👍
Very nice and quick service! The food was delicious! We will definitely go back again.
I’m a regular here and normally we order the ribeye steak which is usually great. For some reason today the same steak we order was ordered for 3 different people (3 portions) and it was not as good as how it’s been the past 3 years. The steak was really hard to chew and we were really disappointed!
Very poor service, made to wait 20 mins for service, then it became a rushed service.
The most disgusting food I ever had. Lobster tasted like chlorine
Easy to book, didnt wait long for a table, once we was seated they came to take our order quite quickly. We ordered 2 sirloin steaks 1 medium rare and the other medium. The food came very quickly but the steaks was both rare. There was no steak knifes with the food, until we had almost finished the meal when they bought us the knifes We had ask for some water as well which came 5 mins before the end.
There seems to be a lack of staff that night as we could not find anyone to ask for the stake knifes or the water.
Unfortunately the waiter also suffed from a bad case of body odor
We have eaten here before and that time everything was done to perfection and there staff was ready to help. So we will still come back and hope the service is the same as our first time we went there.
Lovely evening, food was on point . Definitely recommend to anyone
Food was very good, everybody enjoyed it. Service was a bit abrupt and lacking care. A shame because we enjoy visiting this restaurant but it spoilt a very special occasion. We weren’t offered drinks, bought the wrong drink when we asked and just felt unlooked after.
The food looked delicious but feels more like an over priced lunch than a satisfying dinner. The unlimited fries and salad was the icing on the cake.
Great service and food was amazing Ambience superb
My friend had the philly steak sub and I had the veggie Quorn mince sub which was fantastic tasting. The bun could have been a tad warmer however the flavour was quite delicious, and the unlimited fries and salad was a bonus. The fries were cooked well and when we asked for more we received generous portions. The spicy lemon salad was absolutely divine; although just leaves, the flavour was impeccable.
Setting was superb for a restaurant part of a hotel and the interior decor felt lavish. Worth a visit.
One critique would be the vegan option did not count as a main with the unlimited offer which seemed ridiculous as it was advertised as a main meal.
Great food and service
This was our second visit to Steak and Lobster Heathrow first time was for my boyfriends birthday and this one was for mine, was so looking forward to it, my lobster was perfect but his rib eye steak was very chewie and fatty, only eat ½ of the steak. Not very happy bill was over £85.00 for both of us.
Had a great dining experience, asked them to organise something for my Mrs and they out done themselves. Will definitely be visiting again.