Steak & Lobster Heathrow

4.2
592 reviews
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£25 and under
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Steak
Top tags:
  • Good for a Date
  • Special Occasions
  • Good for Birthdays
At Steak & Lobster, we aspire to be the very best in what we do; delivering the finest steak and freshest lobster to your plate. We believe simplicity is key and let the food speak for itself. With lobster caught from the Canadian seas and steak from County Antrim in Northern Ireland, we understand the importance of provenance and quality.
Down-to-earth, rustic and humble, we bring you a range of complementary bites, salads and desserts, in addition to our popular signature dishes.
What 592 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
3.9
service
4.2
ambience
3.8
value
Noise · Moderate
85% of people would recommend it to a friend
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CS
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Beginning middle and end was good
Food was lovely, staff friendly overall great night

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DD
London
1 review
Dined 6 days ago
Overall 5food 5service 4ambience 4

Lovely meal, would have liked but more variety on starters and side dishes

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KC
1 review
Dined on 13 May 2019
Overall 5food 5service 4ambience 4

Good place to eat service ok but was quite busy when there.

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A
1 review
Dined on 10 May 2019
Overall 2food 2service 2ambience 3

Steak was not cooked to order. Service was very slow and inattentive.

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RA
1 review
Dined on 7 May 2019
Overall 2food 2service 1ambience 5

I have my steak medium well Ordered it weldon, ausen completely black, I was not only because of salad and fries in steaks & Lobster, man has asked me if everything is ok I said because of my steak, but the waiter could make no decision , he was just shaking his head and went away, we were looking forward to a nice steak but unfortunately we were out of the question. we will not come back for dinner.

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AG
London
1 review
Dined on 5 May 2019
Overall 5food 5service 5ambience 5

Fantastic food with great prompt service
and provided a dessert with a birthday candle for my daughters 18th.

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F
London
1 review
Dined on 4 May 2019
Overall 4food 3service 4ambience 4

Good service and food. Would visit again. Manager was very friendly and attentive.

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SA
London
1 review
Dined on 3 May 2019
Overall 5food 5service 5ambience 3

Food is very nice, but expensive. You pay for what you get.

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JL
1 review
Dined on 3 May 2019
Overall 4food 4service 4ambience 4

Friendly staff and very attentive. Steak was delicious and wine not too overpriced.

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JK
1 review
Dined on 2 May 2019
Overall 5food 5service 5ambience 4

This restaurant has really improved from good to great. The service is is amazing and the food is spectacular, particularly the surf and turf.
Great décor and set up, able to manage an intimate couple or a large group.

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LL
London
1 review
Dined on 27 April 2019
Overall 5food 5service 5ambience 5

The evening was perfect. The host was very polite and staff were very attentive. I would defineately recommend to a friend and can't wait to visit again!

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LT
London
1 review
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

Five star dining, amazing food! Beautiful restaurant with very attentive & polite staff. Would definitely recommend this to friends & family.

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CA
London
1 review
Dined on 25 April 2019
Overall 5food 5service 5ambience 5

Great meal, lobster was yummy and very well cooked. Service was very good polite and attentive.
Would recommend.

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ML
London
1 review
Dined on 22 April 2019
Overall 5food 4service 5ambience 4

Our experience at the steak and lobster Heathrow was pretty good. The surroundings were lovely, the service was very good and the steak was tender. I had the lobster salad which was nice, but I found the salad very strong and spicy and after a few mouthfuls overpowering. I did like the salad and I think as a side with the steak and fries it would have been fine, but as the main part of the dish with some lobster chunks I found it much too much. I should have asked for some leaves that didn’t have the dressing on, which would have made it more palatable for me. It’s always disappointing that 12.5% is added as a matter of course to the bill, I don’t understand why restaurants can’t just charge a little more for their food and then we can tip to show our appreciation. Finally, a nice touch was to discover that we got free parking as a thank you for going to the restaurant. That was much appreciated. Thank you.

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OT
London
4 reviews
Dined on 22 April 2019
Overall 5food 5service 5ambience 5

Always a pleasure here. Great service, friendly staff and lovely food.

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SD
London
2 reviews
Dined on 19 April 2019
Overall 5food 5service 3ambience 5

Food was cooked and spices perfectly. Chips, lobster roll, side salad and dessert all lovely. Atmosphere was relaxing.

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S
London
23 reviews
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

Quite environment, good food,

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MG
Surrey
3 reviews
Dined on 17 April 2019
Overall 4food 4service 3ambience 3

Good food, fairly average to slow service even for a quiet lunchtime. Would return though

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JH
1 review
Dined on 13 April 2019
Overall 3food 4service 2ambience 3

I love Steak and Lobster but I must admit this has to be the second time I have visited the Heathrow restraunt and I have had to basically remind the staff that myself and the rest of my party need to order some food. The first time it was quite busy so I let it slide but when I attended on Saturday it wasnt as busy as the first occassion and we waited and watched others be seated after us, their food orders be put through before us and also recieve their food.

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LB
London
1 review
Dined on 13 April 2019
Overall 5food 5service 5ambience 5

Excellent service bought out more than enough extra fries and salad very good meal

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CC
Wales
1 review
Dined on 12 April 2019
Overall 5food 5service 5ambience 5

Probably one of the best steaks I have ever had, would highly reccomend

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TG
London
88 reviews
Dined on 12 April 2019
Overall 4food 4service 4ambience 5

The grilled lobster was quite good, and the steak was good quality and tasty. The waiting staff were friendly and efficient in quite a busy atmosphere. Our refills were attended to promptly drinks, fries and salad. This place is perfect for bringing children and family to all enjoy a fun meal at a reasonable cost. Overall, we were pleased overall and would recommend.

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KF
London
1 review
Dined on 12 April 2019
Overall 5food 5service 5ambience 3

Enjoyable stopover before a flight.d Surf and Turf great value.

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OT
London
2 reviews
Dined on 10 April 2019
Overall 5food 5service 5ambience 5

good food, good service, very pleased

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C
London
1 review
Dined on 8 April 2019
Overall 5food 5service 5ambience 5

Lovely meal! I would definitely recommend this place!

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SS
London
2 reviews
Dined on 6 April 2019
Overall 5food 5service 5ambience 5

Great food great service would definitely return and recommend to friends. Made a reservation and they accommodated my special request for my wife. Already planning the next visit.

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LP
London
3 reviews
Dined on 5 April 2019
Overall 5food 5service 5ambience 5

Had a lovely time the staff were very friendly and helpful. Great service and food was excellent! It was my birthday and they made it extra special with some cakes.

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TJ
London
1 review
Dined on 5 April 2019
Overall 4food 5service 4ambience 3

Excellent steak , great atmosphere . A bit expensive but not too much of an issue As the steak was really good. It was rather dark in there, a bit too dark I think.

Service could be improved , we didn’t get any offer for water for the table and also had to ask for sugar with my coffee.

Service fee is high - all in all for a steak and 1 drink plus a coffee and service £47 - a lot!!

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JA
Hampshire
1 review
Dined on 4 April 2019
Overall 2food 4service 1ambience 2

Very disappointed with the service. They were very vague about allergens and never presented me with an allergen book even though they had been informed that my son had a fatal egg allergy. Service was not very impressive overall.

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C
London
18 reviews
Dined on 1 April 2019
Overall 5food 5service 5ambience 5

Lovely steak, delicious salad and bottomless fries. Really enjoyed our visit here, it feels really special but at a very affordable price for the food.
Disappointed that it cost over £6 for an orange and lemonade though !!

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Z
London
1 review
Dined on 31 March 2019
Overall 4food 4service 3ambience 4

Amazing food, took my mum for mother's day.. Was surprising quiet for that day the staff members with very friendly and the service was good

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AC
Surrey
2 reviews
Dined on 31 March 2019
Overall 4food 4service 4ambience 5

Great food great staff you Carnt go wrong. We would definitely return again for steak and lobster 🦞

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OT
London
1 review
Dined on 30 March 2019
Overall 5food 5service 4ambience 5

Very quick service and food was delicious

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AM
London
1 review
Dined on 30 March 2019
Overall 5food 5service 4ambience 5

Overall very good but waiting stuff could have been a little more attentive, noone asked about refills .

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OT
Kent
1 review
Dined on 30 March 2019
Overall 1food 2service 1ambience 1

Food was over priced for what it was! Had the surf and turf. Steak was OK but lobster was non existent. Was not greated when entering the restaurant. The matradie didn't even say hello was just whisked to our table and waited about 20 minutes to be served. It was not busy at this time. The food came out but went to the wrong table first..... Do your staff not know table numbers?? Not once was we offered water with our meal! We did not get asked if we wanted extra fries or salad! I'm sorry but at those prices and the 12.5 service charge for what you actually get it is not worth it! Was disappointed as we didn't actually have any kind of service and this added to our bill. Over all not worth it.

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AZ
1 review
Dined on 23 March 2019
Overall 5food 5service 5ambience 5

Very good experience..food fabulous,and lovely atmosphere,thank you

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OT
London
1 review
Dined on 22 March 2019
Overall 4food 4service 4ambience 4

Great steak and good prices, a little busy and loud but good and service was on point

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L
Berkshire
1 review
Dined on 18 March 2019
Overall 5food 5service 5ambience 5

Lunch on Monday. Decor, ambience and environment were amazing.
Booked for midday when it was opened and slowly it started filling up. It’s a large space so you didn’t feel like lots of people around you.
We ordered a couple of Lobster Rolls and a Rib Eye Steak. All were made beautifully and very delicious.
Fries and Salad are unlimited, however for lunch it was just the perfect amount so we didn’t take up the offer.
Tried a couple of cocktails but weren’t too keen on the taste, although it was no fault to the restaurant.
Overall presentation, cleanliness of the restaurant was good.

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OT
1 review
Dined on 16 March 2019
Overall 1food 3service 1ambience 3

I assume that Saturdays nights are just out of control as I have been to this restaurant during the week and always found it to be one of my favourite places to go.

Table was booked for 19:15 when we walked up to the front desk the “manager” just looked at us without saying anything. The seating arrangements have changed and there were lots party of 2 tables very close to together, close enough to hear each other’s conversations....

The starter came out cold and at the same time as the main. The main was over cooked and the “manager” tried arguing with me about how I like my steak cooked to the point where I had to get pictures up on google to show her how a medium steak is cooked.

An hour and a half later we finally got to eat, the girl that brought over the food forgot the sauces that we asked for twice and only asked my boyfriend if he wanted another drink then almost ran away from the table.

Shocking really as it’s annoying that the food is good 89% of the time or I wouldn’t go back.

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SD
London
1 review
Dined on 15 March 2019
Overall 3food 3service 2ambience 3

Had the lobster it was ok. Wasn't asked if we wanted a salad or fries refill until after we had finished. Not worth the money. Lobster wasn't seasoned well. Once you begin to eat the lobster the water soaks the fries which is not nice. Just small thing that need to be changed to that lead to an overall very average but pricey experience.

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