Steak & Lobster Heathrow

4.1
499 reviews
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£25 and under
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Steak
Top tags:
  • Good for a Date
  • Special Occasions
  • Good for Birthdays
At Steak & Lobster, we aspire to be the very best in what we do; delivering the finest steak and freshest lobster to your plate. We believe simplicity is key and let the food speak for itself. With lobster caught from the Canadian seas and steak from County Antrim in Northern Ireland, we understand the importance of provenance and quality.
Down-to-earth, rustic and humble, we bring you a range of complementary bites, salads and desserts, in addition to our popular signature dishes.

Special Offers

4- course Valentine's Day menu with cocktail upon arrival: £50pp

Enjoy a special four-course Valentine’s Menu, complete with a Raspberry & Gin Fizz cocktail upon arrival.
Available at £50 per person
Kindly note that Valentine’s Day menu will be the only menu available. Cannot be used in conjunction of any other offers, voucher or packages.

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.

Valid For: 1 - 20 people

Starts: 14 February 2019

Ends: 14 February 2019

Availability: Thu 17:00-22:30

What 499 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
3.8
service
4.1
ambience
3.7
value
Noise · Moderate
81% of people would recommend it to a friend
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VP
London
1 review
Dined 2 days ago
Overall 2food 2service 3ambience 3

Was rather disappointed with the food. The lobster was definitely a disapointmen you could tell it was not fresh. Also went for my birthday was not allowed to take any balloons in also there is a £5 pp to eat your own cake if you bring one!!!

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P
London
2 reviews
Dined 4 days ago
Overall 4food 5service 5ambience 5

The lobster was delicious and the rib eye steak cooked to perfection

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AT
1 review
Dined 5 days ago
Overall 3food 3service 4ambience 3

Does what it says : serves steak and lobster
Nothing outstanding

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i
London
11 reviews
Dined 5 days ago
Overall 3food 3service 3ambience 3

Service was a little rushed.. We hadn't even sat down and we were asked are we ready to order! Waitresses were friendly and helpful though. Food came out very quick as restaurant wasn't too busy when we sat down but it did pick up later.

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NC
London
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 3

Great Spot. Tables a little close to other diners for my likely though!

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D
London
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Food was great, service was efficient and Bar is very expensive. Everyone enjoyed themselves but lots of empty pockets in the morning

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JM
Surrey
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

This was our first visit to the Steak and Lobster restaurant, the service and food was great. All four of us had steak and lobster. My steak was fantastic, food portions very good. Great value for money.

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OT
1 review
Dined on 10 January 2019
Overall 5food 5service 5ambience 5

The service was great especially Ashley our waiter he was very friendly and funny. Food was lovely and the settings. Had a lovely evening.

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DA
London
1 review
Dined on 8 January 2019
Overall 4food 4service 4ambience 4

Excellent steak frites and salad just as it should be.

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K
London
1 review
Dined on 5 January 2019
Overall 2food 1service 3ambience 3

I was very disappointed, my chips was cold! The price for a coke was £3 for a tiny bottle, I think it’s very over priced for what it was like. Also the size of my lobster was tiny! And definitely not worth the money I had to pay.

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IA
London
1 review
Dined on 4 January 2019
Overall 1food 2service 1ambience 1

Took too long for the food to come and to find a suitable table .

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J
Berkshire
4 reviews
Dined on 4 January 2019
Overall 3food 3service 3ambience 2

The meal was for my sons 21st birthday as he requested going here. I booked through OpenTable then phoned in advance as my question asking if it was ok to bring a birthday cake had not been answered. After waiting ages for the phone to be answered I was told it was fine to bring the cake but there would be a charge of £5 per head for each person in our group as there was 5 of us that was an extra £25!! I've never heard any restaurant do this before and was disappointed by this charge and the fact that nobody had bothered to email me back to tell me this, apparently if you book via OpenTable they don't get to see any requests... so this was my problem not there's the waitress on the line explained. The hotel did bring out a board with a piece of cake on with Happy Birthday for my son which was nice touch for him and helped cushion the cake cost which I left at home. There is also a parking charge for the hotel car park so be prepared to add this into your costs, ours was £4.50.
Overall the food is average and expensive for what it is, it's in a hotel airport and has the atmosphere of one. Fortunately the MacDonald's like fry's are unlimited, we expect these are from the drive through McDonalds next to the hotel as they were good.

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JB
1 review
Dined on 4 January 2019
Overall 3food 4service 1ambience 1

Service was slow drinks came after starter and expensive for what it is and you leave feeling hungry.

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d
London
1 review
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

Been a few times, and restaurant has improved alot in serving times for drinks and meal. Think they recruited more staff to help. Food was cooked peefectly for the steak and lobster. Very attentive with no need to ask for sauces, everything was brought to table prior to food being served. Very good service. Will go again.

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OT
London
1 review
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

Great food, great ambiance and brilliant service. Will definitely visit again.

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RC
London
1 review
Dined on 1 January 2019
Overall 5food 5service 4ambience 5

Booked a table to celebrate the New Year. The food and drinks were excellent and we all enjoyed. Very good atmosphere although the background music was a bit loud. We all look forward to our next meal at Strak and Lobster

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HB
London
1 review
Dined on 31 December 2018
Overall 2food 2service 1ambience 2

Terrible service, food was over 2 hours late and cold. Over an hour wait to be seated. Glass was smashed and left uncleared, injuries sustained as a result.

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SR
London
1 review
Dined on 31 December 2018
Overall 4food 5service 5ambience 5

Food was amazing as usual, just took a little long to arrive. Other than that great alcohol free cocktails and the service was fantastic!

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d
London
2 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

Lovely good excellent presentation lovely atmosphere very clean and well presented excellent service and staff very attentive definitely visit again and recommend

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RM
London
1 review
Dined on 23 December 2018
Overall 5food 5service 5ambience 5

Food was amazing to say the least, I lost my lobster virginity at this resteraunt & it's safe to say I'll be back for more! All staff were very professional & checked up on you just enough to not annoy you but make you feel valued as a customer. All around brilliant experience!

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OT
London
1 review
Dined on 21 December 2018
Overall 5food 5service 5ambience 5

Went for my anniversary. It was amazing. Service was spectacular and the food was exceptional

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PD
1 review
Dined on 19 December 2018
Overall 3food 2service 3ambience 3

This was a night out for 4 colleagues, two of us had the Steak & Lobster and the other two had the Steak.
We all had starters which was Chilli Bites, very disappointed with it as it was about 6 bites in a bucket with no sauce or dips!
1/2 Lobster was good but too little of it and the steak was just average.

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SH
London
1 review
Dined on 17 December 2018
Overall 5food 5service 5ambience 5

Welcoming staff and amazing food, Ive been a few times now and will be dining there again very soon.

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J
London
1 review
Dined on 16 December 2018
Overall 5food 4service 5ambience 5

Good food and surroundings, will defenitly be back x

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OT
London
2 reviews
Dined on 15 December 2018
Overall 4food 5service 3ambience 4

Food and cocktails were excellent as usual. Service could have been quicker and more friendly. Other than that a great evening.

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A
London
1 review
Dined on 8 December 2018
Overall 3food 3service 1ambience 4

The restaurant is beautiful, food was nice. Just unfortunately the service was terrible.

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T
London
17 reviews
Dined on 23 November 2018
Overall 4food 4service 2ambience 4

Food was lovely and reasonably priced. Service was poor. Food given to wrong person and had to ask for accompanying sauces a few times before they arrived. Lobster and steak were both cooked well and I recommend the jalapeño sauce.

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AM
London
1 review
Dined on 17 November 2018
Overall 3food 3service 3ambience 4

Had an evening here with friends and it was a bit hit & miss. The service was faultless but 2 of us had the surf & turf and had to send them back as the lobsters had been overcooked and were very dry. Another ordered their steak medium and it was definitely on the well done side - they ate it anyway. The other 3 meals were as requested.
That said, they couldn't have been more apologetic and replaced the surf & turf meals without any question, they even gave the whole table free dessert to apologies.
I've been here previously and had no issues, so I guess they were just having an off day.

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CH
London
1 review
Dined on 16 November 2018
Overall 4food 4service 3ambience 4

This was my 3rd time coming and i always enjoy my meal.

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e
London
1 review
Dined on 16 November 2018
Overall 3food 3service 3ambience 3

Nice layout. Service fine. Lobster in surf and turf...tiny! Steak undercooked from how ordered. Kids steaks good. £36 deserves a bigger portion of lobster.

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DN
London
1 review
Dined on 13 November 2018
Overall 4food 5service 5ambience 3

I have been there 3x and love the food and hospitality, the salad was so simple but very tasty - chef even shared the recipe of it. The chips/ fries was super unlimited and most of all the lobster was so delicious in a very reasonable price. I love Steak & Lobster Heathrow ❤️❤️❤️

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C
London
1 review
Dined on 11 November 2018
Overall 3food 4service 3ambience 4

I've visited this restaurant on a few occasions and i would say the service was not as great as it has been.
Asked waiter to come back as we were not ready, just sat down and he then did not come back and we had to call someone to take our order. Not attentive enough waiting tables and waited too long just to pay.
Need to be more observant on guests who come to spend a lot of time chatting while eating and oens who come to eat and go. Very child friendly

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OT
London
1 review
Dined on 10 November 2018
Overall 4food 4service 4ambience 4

Food was delicious and the speed of service was good, friendly and polite staff. 2nd time here will be going back.

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SW
London
18 reviews
Dined on 10 November 2018
Overall 4food 4service 5ambience 4

Really great restaurant set in a beaautiful hotel.

Staff were so friendly, lovely and accomodating.

Cocktails were delicious and the food was yummy :)

Thank you!

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JJ
1 review
Dined on 7 November 2018
Overall 5food 5service 1ambience 5

Been many times before this time was the worst for service was seated had to ask several times for a drink and took over 15 mins to even have a waiter approach us asking for a beverage was slightly disappointed as I hokey recomend this place and was a very quit evening so not as if there where super busy apart from that overal great experience yet again

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OT
London
2 reviews
Dined on 5 November 2018
Overall 4food 5service 5ambience 4

The food was 100% perfect!!!!! Couldn't fault it one bit. My steak was cooked to perfection. The friends I went with loved their lobster. It is a little pricey but honestly its so worth it. Plus you're in a hotel so you wouldn't expect less! The only thing that brought it down was at the end when paying for the bill. There was 7 of us and we worked out how much to pay each with extra on top of the included service charge, and the guy serving us said we still had 130 to pay. We had to sit there and prove to him that we didn't. Anyways long story short, they made us wait there whilst they sorted it all out and gave us a bit of money back. Which we gave to the birthday girl. Couldn't have faulted the evening at all until it got to the bill.

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OT
London
1 review
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Had a really great evening tonight at STEAK AND LOBSTER HEATHROW. The atmosphere inn The Radisson Blu Hotel was relaxed and friendly. The Staff were welcoming and eager. The starters we ordered arrived quickly and were so tasty and appetizing - really hit the spot. Out of the 6 of us myself and one other had steak - the sweetest steak I've ever tasted, 2 had veggie subs and the other 2 had surf and turf subs. We were all satisfied and well stuffed. As it was my birthday the Waiter brought out a special HAPPY BIRTHDAY tray carrying a little tart and a chocolate brownie treat for me. A Fantastic touch at the end of.an Amazing meal and Evening. Can't wait to go there again

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RO
Oxford
1 review
Dined on 31 October 2018
Overall 3food 4service 4ambience 3

Food was goo, wine and cocktails at the bar massively over priced

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RS
London
1 review
Dined on 30 October 2018
Overall 4food 4service 4ambience 3

Not bad! Worth a go! I had an excellent evening cos the view was amazing! My wife! Nothing like getting dirty with food makes my day! Eating lobster is a skill lol. Great service even if you have to nudge them time to time!

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KP
1 review
Dined on 30 October 2018
Overall 4food 4service 4ambience 4

Hi , we had a nice time , came for a quick bite to eat 31/10/18 4.00pm. We both had the brioche bun and fries, the beef was nice, although some bits were a bit chewy,
The ambience was nice, although it was quiet at this time of day, our waitress staff were good, and the person who took our bill also validated our car.
Our bill was £41, two soft drinks and a tea. No desserts.

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