Enjoy a complimentary glass of prosecco on arrival, followed by three courses from the Steak & Lobster set menu. Cannot be used in conjunction of any other offers or gift voucher.
Terms and Conditions: Maximum of 8 diners. Includes Tax, excludes service.
Valid For: 1 - 8 people
Starts: 10 February 2018
Ends: 30 April 2018
Availability: Sun-Thu 12:00-22:00
The food was absolutely outstanding. Steak made perfectly. Lobster was delicious. Salad dressing "wow".
I was disappointed because I couldn't order the bottle of wine (only carafe).
More disappointed, we had to pay for car park.....
Service was good. Food was perfect. Thank you.
Upon arrival into the restaurant, the front of house staff member couldn't of looked more disinterested. Her poor attitude and unfriendly nature towards us unfortunately started our evening off poorly. Luckily, the waiter who served us was much better and the food was fantastic. Although expensive, the cocktails were well worth the money too.
Service was excellent, food tasted great. Would eat again.
A grate place with outstanding service but only down fall is the price.
Good food at a good price with unlimited fries and salad.
Unfortunately on this occasion the service was not up to standard. Waited 40 minutes for food order to be taken (and it was Only 5pm and not busy), asked 3 times for water, asked again for refill of fries/salad. Gratuity not paid on this occasion as service wasnt as attentive.
No discount on the car parking either anymore for dining in the venue-disappointed.
Lovely and tasty food lovely service great venue for a meal
went for a birthday treat and have to say best steak ive had ( in fact my business partner also said the same! )
Good service and defo will go back really enjoyed the evening
Meet and greet was very poor service good ,food good ,
Took 45 minutes to bring out my first drink. The food was very good but the service was slow.
I had the surf and turf. Lobster was cold. Steak was full of fat. All my friends lobster was cold. Server didn't ask how are food was I fact we never saw her much at all.
Brilliant food , we were celebrating our 16th wedding anniversary , great music , great food
After spending quite a bit of money they told us we had to pay for parking not good. Service was good but overpriced. Dessert menu very disappointing
The service was terrible. Drinks were poor and food was mediocre. It took the waitress 15 minutes to even acknowledge us. Do not recommend.
I ordered the steak. It was amazing! Tasted really good. But considering all I had was the 10oz rib eye and a cocktail, 38 pounds was a bit pricey for the meal. But it was yummy none the less.
Good food .. Service very slow .. Booked online and wanted online deal for 3 courses .. Because I didn't tick box deal not available even when I showed my online conformation.. No other offer made .. Found staff no really on the ball .. Was waiting 15 minutes for a drink ..
It’s difficult to write a review since I do not know the yardstick by which it is to be judged. It was hardly Michelin star or Good Food Guide quality. To have only a choice of Steak and/or lobster or Indian food I found bizarre for a hotel of the size of Radisson Blu Edwardian at Heathrow. Whilst a steak and lobster eatery is a nice touch it was odd that there wasn’t in addition a normal quality European restaurant, all the more so since, if my understanding is correct there are no other restaurants within the immediate vicinity of the hotel that one could go to. I had no complaints.
A good atmosphere with efficient service. Lots of tables but well worth a visit as the steaks are delicious
Starters was lovely but the main was over cooked and dry .
This is the 2nd time I've been here but unfortunately this time was quite dissapointing. The service was slow and almost non existent. Decor was nice but food wise and having to get the waiters attention to get served or order additional items was tiresome. Will not make a 3rd visit.
Lovely Hotel, smart restaurant, lots of polite, friendly staff. Restaurant/bar area was bustling but comfortable. Slight mishap with our food as my Lobster came a good ten mins before my companion's Steak. When the waitress came by and saw, she hurried it along and brought us more fries as we waited. Generally good experience though and i would recommend the restaurant for lunch or afternoon tea, as we have had Tea there in the past.
Lmited vegetarian option
The lobster salad is basically abowl of green leaves with few bits of lobster for £15 !!! Poor value for money
Service was slow. Asked for water, never received any and could not ask again as waitress did not come back until end of meal with bill. Also never asked if we wanted coffee tea or dessert. Extremely disappointed to see an automatic tip applied to our bill for such horrible service.
I booked a table well in adavance to be seated in a restaurant. Upon arrival we were seated by the door in the bar area at a table for two which was actually a coffee table. It was an expensive evening and the food was mediocre, I had to send food back as they got the order wrong. The service was slow and poor and when we asked why we were seated in this area we were dismissed and given a half hearted option of a long wait to be seated anywhere else! Over all a disappointing and expensive experience. I will not be recommending this restaurant to others .
Service was terrible. Waited 20 minutes just to be seen for drinks. Took 20 minutes for the food and the bill was around 10/15 minute wait. Food is either as the name states either steak or lobster. Food is great tasting and cooked to high standards. Very expensive for the little amount you get. Atmosphere was lovely.
We went to Steak and Lobster for my mothers birthday dinner, it was a great experience we all enjoyed the food, drink and service.
Would definitely recommend it to all.
Lovely restaurant and Great food but they've put the prices up!
Great service, was looked after well really friendly staff,
food was tasty but got cold quickly
Really enjoyed the atmosphere
Our waitress was very rude and was not welcoming! This dinner was organised for my mother’s birthday dinner and we didn’t get the service we deserved. We ended up getting an incorrect order, our waitress was not patient and didn’t listen to half of what we said. She would always walk away when we were speaking to her and always appeared as if we were bothering her. I do not think we will ever go back.
Food and Service was good. Been here a few times and loves the Lobster which I always go for.
Two things I quite don't like is the service charge added to the bill and also that a few years back you used to give a finger washing bowl at the end of the meal which I notice is inexistent now. I do appreciate you provide all the necessary tools too eat a Lobster but fingers do get dirty!!!!
did not receive free ice cream as said in your offer page. disapointed but great meal none the less
The food and service were fantastic. We were a party of 8 for my husbands birthday. All guests were happy to pay the price of the food, endless chips and salad were a big positive. The branch have stricked rules on turning up at the same time and we could not bring a birthday cake. Seem a bit unnecessary stricked and did put me off slightly but in the end I was able to bring in a cake and the experience I had once we had all arrived turned it all round. Would definitely come again and recommend to friends. Thanks very much for a great time.
The steak was beautiful but the Mason jar desert was very poor value for money
Very limited menu. I appreciate it’s called “The Steak & Lobster” but you’d expect it to offer a few alternatives?
Good ambience and service. Steaks cooked really well. Bit pricey but highly recommended for a visit.
Whilst we were happy with the food the service was not great at all. First impression was us waiting with at least 5 other couples to be seated. We all started looking at each other and decided just to walk in. When I stopped one of the waitresses I was told rudely to stop and wait to be seated. Not great!! Then once seated the waiter was really friendly however clearly rushed of his feet. Drinks took a while. Food took even longer. Once the food arrived it was enjoyable but the overall experience highlighted how service is just as important sadly not delivered to us. High prices but service no where near that too match. We walked to the hotel lounge bar afterwards where the experience was totally opposite. Top marks to them !! We will not be re visiting steak and lobster in a hurry.
Where do I start?? We booked a table for valentines night at 2030, to cut a very long story short we finally got served our mains at 2200 after a few hiccups along the way, which included clearing our table for the next service whilst we went for a cigarette, despite at that point not even receiving our mains!
Despite the staffs reasonable efforts it was clear that the restaurant had taken on far too many bookings, the proverbial headless chickens springs to mind, and too cap the evening off a compulsory 12.5% service charge was added, and believe me given a choice I would not have gave one penny for the service we received. Very disappointing.
Took ages to get served. Food ok.
Very bad service didn't get served for 30 minutes and then was asked if we had been. Chips were blaned and my steak was over battered. Not impressed. Then you had the cheek to ask for a service charge? What service? I also waited 20 minutes for a tap water and went to Mcdknalds after ....
Lovely eve food was amazing I had the lobster . Will defiantly being going back soon
Table service very slow, food order incorrect, service charge of £55.10 !!!!
Would not return