Steak & Lobster Marble Arch

4.1
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534 reviews
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£25 and under
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Steak
As the COVID-19 situation continues to develop around the world, our commitment to the health and safety of our customers and staff remain our utmost priority.

Guided by the directions of the UK Government, we have made the regrettable yet necessary decision to close our restaurant until further notice.

We would like to take this opportunity to thank you for your support and loyalty during these uncertain times.

We aspire to be the very best in what we do: delivering the finest steak and freshest lobster to your plate. We believe simplicity is key and let the food speak for itself.

With freshly caught lobster and steak from County Antrim in Northern Ireland, we understand the importance of provenance and quality.

Celebrating the finest from land and sea, our signature cuts and lobsters can be enjoyed in their purest form straight from the charcoal grill, on a baked brioche roll or through other exquisite combinations.

Support Steak & Lobster Marble Arch during COVID-19

What 534 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.3
service
4.0
ambience
3.9
value
Noise · Quiet
80% of people would recommend it to a friend
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JB
JadeB
Berkshire
3 reviews
Dined on 14 March 2020
Overall5food5service5ambience5

We had an amazing meal, the service was also incredible. Overall great experience, I would definitely recommend to a friend.

OT
OpenTable Diner
London
2 reviews
Dined on 12 March 2020
Overall5food5service4ambience5

Steak & Lobster has been on the list of places to try so I decide to treat my husband for his birthday. He loves a good steak dinner so the fact that he was impressed and satisfied by the portion size and taste meant it was a lovely meal. The lobster was very fresh and seasoned well - Will definitely visit again!

Steak & Lobster Marble Arch
Responded on 14 March 2020

Dear reviewer, Thank you for your constructive feedback and the time to write your wonderful review of Steak and Lobster Marble Arch. We are thrilled you enjoyed our steak and lobster menu concept. Here at Steak and Lobster Marble Arch we strive for excellent service along with our food and drinks menu and so we are glad you recognized this. We all look forward to welcoming you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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TR
TimR
London
1 review
Dined on 29 February 2020
Overall5food4service5ambience4

A big contrast to the other Steak Lobster restaurant. A lot smaller and quieter, which led to great experience. All the waiters couldn’t do enough for you. Ever so friendly and helpful. The food was well tasty and the drinks well made. Will visit them again for more of the same.

Steak & Lobster Marble Arch
Responded on 3 March 2020

Dear TimR, Thank you for taking the time to leave your review of Steak and Lobster Marble Arch. Based on the rating that you gave us we are really delighted that you enjoyed our restaurant and service. We look forward to seeing you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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GB
GenevieveB
London
2 reviews
Dined on 18 February 2020
Overall5food4service5ambience5

The waiter/barman made lovely Rum Punch, better recipes than elsewhere in London.
Bit too much Kale in the salad. Needed more Lobster or maybe add prawns or melon.
Starters delicious.

Steak & Lobster Marble Arch
Responded on 20 February 2020

Dear reviewer, Thank you for visiting Steak & Lobster Marble Arch and rating us. We are pleased to see that our bartender Adam met your expectations in regards our drinks.We will take your feedback regarding dishes to consideration as your opinion is important to us. We look forward to seeing you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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T
Tonilondonw
London
2 reviews
Dined on 15 February 2020
Overall3food3service3ambience3

Good food lobster slightly dry but steak was good

Steak & Lobster Marble Arch
Responded on 20 February 2020

Dear Tonilondonw, Thank you for taking the time to leave your review of Steak and Lobster Marble Arch. As we are please to see that overall you enjoyed your dinning experience, we will take your feedback regarding our lobster to consideration as your opinion is important to us. We look forward to seeing you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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JD
JoshuaD
London
1 review
Dined on 15 February 2020
Overall5food5service5ambience5

Food was delicious, service was great. Would definitely come here again

Steak & Lobster Marble Arch
Responded on 20 February 2020

DearJoshuaD, Thank you for taking the time to leave your review of Steak and Lobster Marble Arch. We are really please to see that you enjoyed your time in our restaurant and gave us high rating. We look forward to seeing you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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OT
OpenTable Diner
London
1 review
Dined on 14 February 2020
Overall5food4service5ambience5

The food was lovely really enjoyed the cocktails

OG
OliviaG
1 review
Dined on 13 February 2020
Overall5food5service5ambience5

Great service, we felt wonderfully accommodated for. It was our first time having fresh lobster, and a member of staff had no problems showing us how to use the tools for the lobster. Overall lovely place to go. Great food, wonderful staff and a nice atmosphere

Steak & Lobster Marble Arch
Responded on 20 February 2020

Dear OliviaG, Thank you for your constructive feedback and the time to write your wonderful review of Steak and Lobster Marble Arch. We are thrilled you enjoyed our steak and lobster menu concept. Here at Steak and Lobster Marble Arch we strive for excellent service along with our food and drinks menu and so we are glad you recognized this. We all look forward to welcoming you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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L
Lesley
1 review
Dined on 9 February 2020
Overall4food4service5ambience4

Very helpful staff and very quick service. Needed help with opening the lobster - Waitress helped us break it and showed us how to d it as well as doing some for us too.

Steak & Lobster Marble Arch
Responded on 20 February 2020

Dear Lesley, Thank you for taking the time to leave your review of Steak and Lobster Marble Arch. We are pleased to read that you enjoyed the service and the help provided by our staff. We look forward to seeing you back soon. Warm regards, Steak and Lobster Marble Arch Management team

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DO
DanO
London
5 reviews
Dined on 5 February 2020
Overall2food2service4ambience2

Service was good. Food portions were small compared to other restaurants such as Burger Lobster and NYEAT.

Average quality, strange concept with Asian flair for starters. Steaks ok but not great. Cocktails weak and generally everything was smaller than average to these kind of restaurants.

Ok for business meal as quiet and service good but not somewhere to impress clients I’m afraid.

OT
OpenTable Diner
London
1 review
Dined on 4 February 2020
Overall5food5service5ambience5

Everything was amazing the food was delicious the service was lovely the waitress was amazing we had a wonderful time

LP
LubomirP
London
4 reviews
Dined on 31 January 2020
Overall5food5service5ambience5

*:):):):) from Slovakia

Steak & Lobster Marble Arch
Responded on 9 February 2020

Dear guest, Thank you for visiting us and for taking the time to provide us and the OpenTable community with your feedback! We are delighted to learn that you had a great time with us and truly hope to have the opportunity to host you again soon. Warm regards, Steak and Lobster Marble Arch Management team

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SH
ShontaH
London
1 review
Dined on 25 January 2020
Overall5food5service5ambience4

The staff was attentive and the food was delicious. It’s a bit in the pricey side. But, we enjoyed in thoroughly.

Steak & Lobster Marble Arch
Responded on 9 February 2020

Dear guest, Thank you for visiting us and for taking the time to provide us and the OpenTable community with your feedback! We are delighted to learn that you had a great time with us and truly hope to have the opportunity to host you again soon. Warm regards, Steak and Lobster Marble Arch Management team

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L
Liyah
London
2 reviews
Dined on 18 January 2020
Overall4food4service4ambience4

Was an enjoyable experience and will be back very soon! Service and food were both great!

K
Kay05
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

It was my first time going there and it was amazing. It was a nice and calm environment and I felt very comfortable. The service was amazing...will definitely go there again.

OT
OpenTable Diner
London
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

It was brilliant

PR
vipPaulR
Los Angeles
15 reviews
Dined on 12 January 2020
Overall5food5service5ambience4

Great value for the money. Easy to get a table

R
Richard
London
2 reviews
Dined on 11 January 2020
Overall2food3service1ambience2

we’ve been here a number of times over the last few years and it’s been good. This time however the service was awful, with the mains arriving before we’d finished the starters and plates being taken as we took the final bite. We weren’t slow eaters in case you’re wondering and the whole experience from arriving, eating starters and mains took just under 45 minutes. It felt that the wait staff were rushing to get us out and maybe wanted an early night although it was only 7pm when we arrived. The food wasn’t amazing and not really worth the cost so we won’t be returning

L
Lara
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

Meal was delicious and came out quickly. Had the Rum Punch and it was delicious!

OT
OpenTable Diner
1 review
Dined on 31 December 2019
Overall1food1service1ambience1

New Year’s eve

The food was absolutely shocking
The starter was awful
The steak and chips was so plain, the only good thing was the chips
The desert was cookie dough, which they only filled the outside of the plate, less than a 1/4 plate of cookie dough and covered up with marshmallows so you couldn’t tell they underfilled the cookie dough pan

really disappointed

Steak & Lobster Marble Arch
Responded on 3 January 2020

Dear guest, Thank you for choosing Steak & Lobster Marble Arch for your New Year's Eve dining out experience and for taking the time to provide us with your feedback. I am terribly sorry to learn we feel so short of both your and our own expectations and would love the opportunity to make this experience up to you. Please do contact me directly should you be willing to give us a chance to redeem ourselves. I hope to hear from you soon and wish you a very happy new year! Warm regards, Hilmar

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T
Thirkz
London
1 review
Dined on 31 December 2019
Overall5food5service4ambience4

Food was unbelievable and very fast
Good all around service too

Steak & Lobster Marble Arch
Responded on 3 January 2020

Dear Thirkz, Thank you for choosing Steak & Lobster Marble Arch for your dining out experience on New Year's Eve and for taking the time to leave us a review. I am thrilled to see you had a great time and hope to see you back soon! Warm regards and my best wishes of a very happy new year! Hilmar Steak & Lobster Marble Arch

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AS
AbiS
London
5 reviews
Dined on 29 December 2019
Overall4food1service4ambience4

Large group went for my partners birthday. It seemed although we had booked for a large party they were not prepared. All of our portions came out smaller than others int he resultant; one of our group had less than a handful of chips and had to request more.
service was okay if a bit slow.

still had a good night.
would go again as a couple or small group

OT
OpenTable Diner
Cyprus
2 reviews
Dined on 29 December 2019
Overall2food3service5ambience3

Steak was ok, lobster was no meat, cooked badly. For a place having lobster in its name, the lobster quality is a shame. Service of staff is very good.

Steak & Lobster Marble Arch
Responded on 3 January 2020

Dear guest, Thank you for visiting Steak & Lobster Marble Arch and for taking the time to share your feedback with us. I am delighted to see you really enjoyed the service and equally concerned you were not satisfied with the quality of the lobster served. We take great pride in providing excellent service and food and would love the opportunity to earn your trust back. I truly hope to see you back soon and wish you a very happy new year! Warm regards, Hilmar Steak & Lobster Marble Arch

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QB
QueenB
1 review
Dined on 25 December 2019
Overall4food3service4ambience4

The restaurant had a lovely ambience....Had Surf& Turf main only . Steak was very good, all cooked to our liking. The Lobster was less appetising that expected, very little meat really. Service was very good. We did not have to wait too long for our meal. One common issue...too much ice in the drink, of course you get less for your money. Tables a little too close for quiet conversations

Steak & Lobster Marble Arch
Responded on 30 December 2019

Dear QueenB, Thank you for choosing Steak & Lobster Marble Arch for your dining out experience on Christmas Day and for taking the time to provide us with your feedback. I am very pleased to learn you overall enjoyed the experience and will certainly be taking your constructive feedback on board in regards to the food and ambience. I truly hope we get the chance to host you again soon and wish you a very Happy New Year! Warm regards, Hilmar Steak & Lobster Marble Arch

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JT
vipJohnTs
Miami
33 reviews
Dined on 22 December 2019
Overall4food4service5ambience3

A family reunion with daughter son-in-law and granddaughters.
Fairly upmarket but still great for children and very conveniently close to Hyde Park and Oxford Street with reasonable prices.
The food was good!

Steak & Lobster Marble Arch
Responded on 30 December 2019

Dear JohnTs, Thank you for choosing Steak & Lobster Marble Arch for your family reunion and for taking the time to provide us with your feedback. I am delighted to see you overall enjoyed the experience and truly hope to see you and your family back soon. With best wishes of a very Happy New Year, Hilmar Steak & Lobster Marble Arch

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W
Will
London
1 review
Dined on 21 December 2019
Overall4food4service5ambience3

Great food. Great staff. However in and out the restaurant in 45 minutes after spending £120. Felt rushed.

Steak & Lobster Marble Arch
Responded on 30 December 2019

Dear Will, Thank you for visiting Steak & Lobster Marble Arch and for taking the time to leave us a review. I am thrilled to learn you enjoyed the food and service and am equally sorry you felt the experience was rushed. I sincerely hope you are willing to give us another try and are able to enjoy the food and service in a more relaxed manner. I wish you a very Happy New Year and hope to see you soon! Warm regards, Hilmar Steak & Lobster Marble Arch

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C
Chloe
London
1 review
Dined on 20 December 2019
Overall3food3service3ambience4

Very disappointed that Steak and lobster no longer serve unlimited fries and salad with main meals. As a result of this; I no longer think the menu is good value for money. This was my first time visiting the venue, compared to other is was quite small and tables were places closely near each other. Service wasn’t amazing, we were served by 3 members of staff. Staff overall were friendly but not very attentive.

Steak & Lobster Marble Arch
Responded on 30 December 2019

Dear Chloe, Thank you for visiting Steak & Lobster Marble Arch and for taking the time to provide us and the OpenTable community with your feedback. I am very sorry to learn you were not impressed with the value for money on our new improved menu or the service provided. We will certainly be taking your feedback on board as a team and work towards improvement. I hope you give us a chance to redeem ourselves soon and wish you a very Happy New Year! Warm regards, Hilmar Steak & Lobster

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OT
OpenTable Diner
1 review
Dined on 18 December 2019
Overall2food2service2ambience3

i was not impressed by the food. Both the stake and lobster lacked flavor.

Steak & Lobster Marble Arch
Responded on 30 December 2019

Dear guest, Thank you for visiting Steak & Lobster Marble Arch and for taking the time to leave us a review. I am terribly sorry to learn you did not enjoy the quality of the food served which we take great pride in. We will be reviewing your feedback with our kitchen team to ensure improvements are made. I certainly hope you are willing to give us a chance to redeem ourselves and offer you to contact me directly should this be the case. Warm regards, Hilmar Steak & Lobster Marble Arch

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LS
LaurenS
London
3 reviews
Dined on 16 December 2019
Overall5food5service5ambience5

Staff were lovely and friendly

Steak & Lobster Marble Arch
Responded on 17 December 2019

Dear LaurenS, Thank you for visiting Steak & Lobster Marble Arch and for sharing your feedback with us and the OpenTable community! I am delighted to see you had a great time with us and truly hope to see you back soon! Warm regards, Hilmar Steak & Lobster Marble Arch

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M
Mandyp
London
1 review
Dined on 14 December 2019
Overall3food4service5ambience3

I’ve always recommend s and l .
Was really disappointed for menu change!!
The extra salad and fries makes a difference to eating experience .
Steak was very good ,even ordering extra ,left hungry

Steak & Lobster Marble Arch
Responded on 17 December 2019

Dear Mandyp, Thank you for your loyalty and ambassadorship to Steak & Lobster. I am very sorry to learn you were disappointed with the value of our new and improved menu. We truly pride ourselves on outstanding service and exceptional food quality. I hope we can count on your continued loyalty and see you back in the not too distant future. Warm regards, Hilmar Steak & Lobster Marble Arch

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SH
SamH
Cambridge
2 reviews
Dined on 14 December 2019
Overall3food3service3ambience3

An okay place, but nothing special. Food was a bit tasteless but not very expensive. Ambience and service was pretty average but not unfriendly.

Steak & Lobster Marble Arch
Responded on 17 December 2019

Dear SamH, Thank you for visiting Steak & Lobster Marble Arch and for taking the time to provide us with your feedback. I am sorry to learn your visit was simply average, we truly aim to make every visit special and pride ourselves on outstanding service and exceptional food quality. I truly hope we will have the chance to see you back soon and show you what Steak & Lobster Marble Arch is really all about. Warm regards, Hilmar Steak & Lobster Marble Arch

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EH
ElizabethH
Yorkshire
1 review
Dined on 9 December 2019
Overall2food2service2ambience3

Four of us went for a meal, the men had ribeye steak which was fine. My friend and I both went for the surf and turf. Half of the lobster was missing firstly! We also ordered lobster macaroni cheese which arrived after we’d all eaten. When my friend went to crack the shell the meat inside was flat cold. We then discovered the next day we both had been extremely ill in the night! Would never come back or recommend to anyone.

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear ElizabethH, Thank you for visiting Steak & Lobster Marble Arch and providing us with your feedback. I am terribly sorry to learn the experience was neither up to your expectations nor our own. Our Surf & Turf offering does indeed include half a lobster and I am sorry if this was not clear at the time of ordering. We take all allegations of poor food quality extremely seriously and I would love the opportunity to discuss this with you in more detail. Warm regards, Hilmar Steak & Lobster

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B
Berc
1 review
Dined on 7 December 2019
Overall4food4service5ambience4

Very good and friendly service, food portions good be a bit bigger for the price but overall good

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear Berc, Thank you for choosing Steak & Lobster Marble Arch and for taking the time to provide us with your valuable feedback. I am thrilled to learn you had a great time and enjoyed the taste of the food and the service, both of which we pride ourselves on executing to perfection. We take your comments on the portion sizes on board and will review this with our Head Chef. We certainly hope to see you back soon. Warm regards, Hilmar Steak & Lobster Marble Arch

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OT
OpenTable Diner
London
6 reviews
Dined on 6 December 2019
Overall2food2service2ambience2

Questa volta è stata pessima , scarso cibo e prezzo alto

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear guest, Thank you for visiting Steak & Lobster Marble Arch again and for leaving us a review following your visit. I am very sorry to learn you did not enjoy your experience this time around. As you will have noticed we launched a new enhanced menu on November 6th and are actively working to achieve perfection both when it comes to the food and service. I sincerely hope you are willing to give us a chance to redeem ourselves and hope to see you soon. Warm regards, Hilmar Steak & Lobster

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m
me1977
London
1 review
Dined on 6 December 2019
Overall5food5service5ambience5

Great meal, great service, loved it and will definitely return.

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear me1977, Thank you for visiting us at Steak & Lobster Marble Arch and for taking the time to provide us and the OpenTable community with your valuable feedback. We are absolutely delighted to see you had a great time with us and hope to see you back very soon! Warm regards, Hilmar Steak & Lobster Marble Arch

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S
Sarah417
London
1 review
Dined on 6 December 2019
Overall5food4service5ambience5

We have a pre xmas get together and it was lovely food was great but the portion size of the lobster was wayyy to smalll. Lol I could of eaten more.
Overall great time, spent some heavy money but happy overall.
PS Our rum punch is lovelyyyy!!

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear Sarah417, Thank you for choosing us for your pre xmas get together and for providing us with your feedback. We are thrilled to learn you had such a great time and agree the taste of the food we serve makes you want to order more, especially when accompanied by one of your delicious cocktails! We certainly hope to see you back soon and wish you a very Merry Christmas! Warm regards, Hilmar Steak & Lobster Marble Arch

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BG
BenG
Warwickshire
1 review
Dined on 5 December 2019
Overall4food4service3ambience4

Perfect size, atmosphere really nice. Good great. Service attentive and polite

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear BenG, Thank you for visiting us and for taking the time to leave us a review. I am delighted to see you had a good time with us and hope to see you soon again! Warm regards, Hilmar Steak & Lobster Marble Arch

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OT
OpenTable Diner
London
2 reviews
Dined on 3 December 2019
Overall5food5service5ambience5

The quality of the food and the service is well worth the price on the menu.

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear guest, Thank you for visiting us and for taking the time to provide us and the OpenTable community with your feedback! We are delighted to learn that you had a great time with us and truly hope to have the opportunity to host you again soon. Warm regards, Hilmar Steak & Lobster Marble Arch

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OT
OpenTable Diner
London
1 review
Dined on 1 December 2019
Overall5food5service5ambience5

Service is superb
To expect with a meal with service charge
Food is fabulous
Lobster and steak is in very high quality
Not so busy unlike some other Steak and Lobster in London

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear guest, Thank you for your visit and for taking the time to share your feedback with us! I am thrilled to learn you had a great time and truly hope we have the opportunity to host you again soon. Warm regards, Hilmar Steak & Lobster Marble Arch

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OT
OpenTable Diner
London
2 reviews
Dined on 30 November 2019
Overall2food1service4ambience2

The service was good. Waiters were attentive and nice. The food was mediocre in our opinion. Most of the food was frozen. Fries were clearly frozen and not good ones. We read they had unlimited fries but we found out this is not longer like this in this brand. As fries were not good we did not care much about it tbh. The lobster seemed frozen too, did not taste fresh and did not have much meat, really disappointing. The steak was nice though, cooked nicely. Considering is a restaurant that looks fancy and prices are relatively high the quality of the food was poor. In general quite disappointed.

Steak & Lobster Marble Arch
Responded on 13 December 2019

Dear guest, Thank you for visiting us and taking the time to share your feedback with us! We truly appreciate the opportunity to improve. I am very sorry to learn you did not enjoy the quality of the food served during your visit. We take great pride in serving fantastic food and providing excellent service to all our guests. Should you be willing to give us a chance to redeem ourselves, please do get in touch with me directly by giving us a call. I hope to see you soon Warm regards, Hilmar

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FAQs

Steak & Lobster Marble Arch is rated 4.1 stars by 534 OpenTable diners.

Steak & Lobster Marble Arch does offer gift cards which you can purchase here https://steakandlobster.skchase.com/vouchers.

You can book this restaurant by choosing the date, time and party size.